The Palm Court at The Plaza Hotel

4.6
3520 Reviews
$50 and over
American

Top Tags:

Afternoon Tea
The iconic Palm Court at The Plaza reopens its doors on Thursday, May 20th, and will be open daily for Afternoon Tea service from 10:30 a.m. – 5:30 p.m. Ensconced in opulence, the effortlessly timeless restaurant and bar is inspired by nearby Central Park and its lush greenery, creating an ambiance that feels warm, private and glamorous.

The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings, all made from scratch with local, seasonal and sustainable ingredients. Our menu, ranging from delicate finger sandwiches, buttery scones and elegant desserts, effortlessly combines both classic and modern elements, while staying true to the Palm Court grandeur.

We’ve missed you all and look forward to welcoming our friends, community, and guests from around the world back to The Palm Court.
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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 3520 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.6
service
4.8
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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NH
NaomiH
New York Area
4 reviews
Dined 3 days ago
Overall5food5service5ambience5

The Palm Court is an iconic New York establishment. Elegant, refined, gorgeous. The afternoon tea service is delightful and delicious, the service is top-notch with the waiters bending over backwards to ensure your every need is met. Worth every penny!

LR
LaRayG
Atlanta
4 reviews
Dined 3 days ago
Overall5food5service5ambience5

Last day in NYC and we always finish the trip by going for tea at The Plaza. It is always lovely and beautiful and the tea service is spectacular. Nowhere compares to here.

P
Peterpan
San Diego
1 review
Dined 5 days ago
Overall4food1service5ambience5

The afternoon tea was horrible. The worst I have ever had and it cost $95!

GH
GinaH
1 review
Dined 5 days ago
Overall5food5service4ambience5

Once in a lifetime indulgence. They even have a vegan choice. You need to tell them at the time reservations and they just bring it out. It’s not on menu. My daughters and enjoyed it.

HE
HESNAU
San Diego
1 review
Dined 6 days ago
Overall3food2service3ambience4

It was overpriced and what they offer for the tea is not worth it. Service was slow and we had to ask for our tea 3 times even though the place wasn't crowded. Few pieces of small sandwiches and 4 pieces sweet treats is all you can get for $100.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

Wonderful experience!

OT
vipOpenTable Diner
New York Area
10 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

My mom was in NY and I took her to the Palm Restaurant and we had a blast! Thank you!!

LG
vipLindsayG
Dallas
2 reviews
Dined on July 23, 2021
Overall2food1service2ambience4

My daughter and I went for fancy tea. The food was entirely inedible (hers and mine) and they were different. The food came out beautifully, but after tasting it, we were done. $200 spent in literally 15 minutes. We went for nostalgia and left hungry and disappointed.

J
Jaxgirl2015
Jacksonville
16 reviews
Dined on July 21, 2021
Overall5food5service5ambience5

Great tea time with family!

H
vipHardy8150
New York Area
18 reviews
Dined on July 21, 2021
Overall2food4service1ambience4

I really wanted to like the place.
Got there on time, was told by the maitre that it will be a few minutes until our table is ready,
No big deal, just counted 20+ empty tables and only a few seated but if that’s how they manage their spacing…

Got seated, got menus,
Order was taken in a swift enough manner.
Asked “with champagne” which we didn’t want, turned around and wasn’t seen again (our waiter that is)
Food came out, nothing impressive
A few sandwiches were stale and probably prepped by 9-10am for our afternoon lunch,
Sandwich bread beginning to crust.
(Normally not a big deal, for $100pp it kinda is)
Asked the server who brought the food for cocktails,…
Never got them. (Thanks for watching our budget)

Scones were good. Desserts were 50-50.

It was worth a try, several places which do a better job with high tea.
Waitstaffs suits / vests could use a regular dry cleaning.
Thinking of the plaza being 5* and top of the line;

Why don’t they enforce a dress code? I understand it’s 2021 and times change, but flip flops, tank tops, sunglasses and baseball hats shouldn’t be acceptable.
(On other guests inside the restaurant)

M
Michelle
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

We had tea for 2, and not only was it very delicious, it was an unforgetable experience.

E
Eloisesmum
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

We had a spectacular time! This was a long-awaited special event, and our server made it very special! The food was delicious, and the ambience everything we hoped for. Highly recommend!

p
pinkwrld
Dallas
5 reviews
Dined on July 20, 2021
Overall5food5service5ambience5

The gluten-free high tea was amazing! I would definitely go again!

SS
SamanthaS
New York Area
1 review
Dined on July 19, 2021
Overall5food4service5ambience5

Amazing Tea time and service. Would definitely go back.

FO
FamilyOfFour
Central Coast
8 reviews
Dined on July 19, 2021
Overall5food4service5ambience5

Opulent, occasion-marking at its best! We opted for one Manhattan and one Plaza Signature Teas. Lobster medallion and Foie Gras Torchon were exquisite! Given the very hot day, the kitchen was kind enough to accommodate a request for iced tea. Lovely, memorable afternoon. Everyone should have Tea at The Plaza at least once!

OT
OpenTable Diner
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

It was our anniversary and the staff was amazing. I puked highly recommend for any occasion or just because.

A
Akira
New York Area
1 review
Dined on July 18, 2021
Overall4food4service3ambience5

The architecture is amazing, historic, beautiful and breathtaking. The elegant high tea is worth a visit. The food is excellent with sandwiches and scones, the cakes are okay. It would have been a better experience if the waiter hadn't asked us every five minutes after we almost finished our meal if everything was good.

R
Ruben
New York Area
2 reviews
Dined on July 18, 2021
Overall5food4service5ambience5

Wife’s birthday
The staff were wonderful.

AB
AnnetteB
San Francisco
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

The service was amazing. Very attentive. They even brought my picky daughter two extra pieces of the cheesecake as that was all she would eat.

R
vipRobinco
New York Area
10 reviews
Dined on July 18, 2021
Overall5food5service5ambience5

High tea…,special mother daughter day

BG
BetsyG
Las Vegas
1 review
Dined on July 17, 2021
Overall4food3service5ambience5

Nice experience but very overpriced

Was disappointed in the food

OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Lui our Yorkers birthday 🥳

VN
vipValerieN
New York Area
11 reviews
Dined on July 16, 2021
Overall5food4service5ambience4

Was good. I’m not happy about 30 extra dollars to share high tea. And it was Hot in there!

RR
RobertR
Dallas
1 review
Dined on July 14, 2021
Overall3food1service4ambience5

When you come here, keep in mind you are paying for the name and not really the food. That was difficult for us to accept when it was all done. The tea room of course is amazing, but the food definitely lacked for the price you pay. We somewhat expected this going in but it was on a whole different level. A few food items were really good, but most were just average. Tea was very good however!

TE
vipTracyE
New England
6 reviews
Dined on July 14, 2021
Overall5food4service5ambience5

Very enjoyable experience for a special occasion.

OT
OpenTable Diner
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

Quite an experience!

Report
OT
OpenTable Diner
1 review
Dined on July 13, 2021
Overall5food5service4ambience5

I was there to celebrate my kids birthday.. I ordered kids afternoon tea and everything was fantastic.. the only thing was in the billing time.. after I paid the servant came and asked me to give him tips.. I can’t because I have to pay one time not twice..

FR
FrankR
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

Absolutely excellent - Eloise for youngest granddaughter. Prices have definitely increased since my last pre-covid visit. First server was replaced (thankfully) with an exceptional gentleman, Elvis. Highest marks possible from this foodie. He made it all the more special an occasion. I do miss the live music, the piano, harp, strings of years past. The only negative to this close to perfect day was the champagne prices were far, far too high. Again, Thank You, Elvis !

AM
AMP88
New York Area
3 reviews
Dined on July 12, 2021
Overall5food5service5ambience5

Incredible experience with 5 star service from every staff member at The Plaza Hotel but especially from Shalin who went above and beyond to give us and exceptional experience.

OT
OpenTable Diner
Las Vegas
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

The Staff was incredible

d
dilk
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

It was incredible! The ambiance was quaint with soft classical music playing, and the food was delish. They adjusted the menu to be fully vegetarian, which I appreciated.

J
Jeff
Baltimore
1 review
Dined on July 11, 2021
Overall5food5service4ambience5

This is a review for afternoon tea. Excellent experience, fantastic location and setting. The sandwiches 4.5/5, sweets 5/5, scones 4.5/5, tea 5/5. The service could have been stronger - did not feel that there was the level of attention to detail or warmth that I would have expected -- nevertheless, it was good. I would still recommend this classic afternoon tea as one of the best in the city.

R
Raleighnative
Western NC
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Absolutely perfect and worth the price. Take your time and enjoy every morsel!

GF
GiovannaF
San Francisco
4 reviews
Dined on July 10, 2021
Overall3food3service4ambience4

I’m not sure didn’t seem worth the outrageous price

LH
LindaH
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Absolutely lovely day with my daughter. We will certainly be back.

BV
BellaV
Washington DC
2 reviews
Dined on July 10, 2021
Overall3food5service5ambience4

Best quality sandwiches I’ve ever had at tea. All the desserts were too sugary. Also, they don’t replenish any of your sandwiches or scones. Every afternoon tea I’ve ever been to in England always asks if you want more of anything.

OT
OpenTable Diner
New York Area
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

It was amazing

SC
StephanieC
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Amazing ambience, went for Afternoon Tea and they provided a great vegan version

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on July 5, 2021
Overall4food4service4ambience5

Always love bringing out of town guests to high tea at The Palm Court. The girls loved it! The mini sandwiches could be tastier, but the desserts and scones are always excellent.

OT
OpenTable Diner
Tampa
1 review
Dined on July 5, 2021
Overall1food2service1ambience3

Poor service by staff, and poor food quality for price point.

FAQs

The Palm Court at The Plaza Hotel is rated 4.6 stars by 3520 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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