About The Palm Court at The Plaza Hotel
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
New York, NY 10019
American, Afternoon Tea
Hours of Operation:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am
Daily 12:00pm to 4:30pm
EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
Fifth Avenue at Central Park South
$31 to $50
AMEX, Discover, MasterCard, Visa
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine
Special Events & Promotions:
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at email@example.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!
A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email firstname.lastname@example.org
Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
The Palm Court at The Plaza Hotel Ratings and Reviews
The sandwiches were soggy, unoriginal and nearly inedible. The "vegetarian" option was basically just extra cucumber and egg salad- nothing inventive. Desserts were also underwhelming. Many of the teas were an additional charge which is crazy since tea is $70 to start with. The only white tea on the menu was an extra charge.
Only saving grace of this place are the decent scones and beautiful room. Overall I was incredibly disappointed.
My sister and I visited the Palm Court for afternoon tea. We both opted for The New Yorker Tea with one pot of Thé des Lords Earl Grey and one pot of Thé du Hammam.
The ambiance of the Palm Court was excellent—the soft jazz music layered perfectly with the conversations surrounding us and the decor, particularly the stained glass ceiling, was gorgeous. However, there was a noticeable lack of attention to detail. There were lots of visible scratches on the mirrored tabletops, the utensils had water spots, and some food was crusted on the pages of my menu.
The service was quite good. The hosts/hostesses were exceedingly polite, and one hostess kindly checked our coats and retrieved them for us once we finished our meal. Our waiter was also attentive and efficient. When we needed extra sugar cubes and more Devonshire cream, he quickly supplied more.
The food was hit or miss. Stand-outs included the macaron, the egg salad sandwich, the cucumber sandwich, and the chocolate cake. The cream, lemon curd, and raspberry preserves for the scones were fantastic. Our selected teas were also delicious. The rest of the savories, desserts, and scones were unimpressive. The roast beef sandwich was dry, and the ham and swiss on the pretzel bun lacked flavor. The chocolate eclair had a lazy presentation and the custard filling was not enjoyable.
Overall, we enjoyed the experience, but eagerly hope for changes in the quality of the food and an improved attention to detail.
My mother and I went to Afternoon Tea at the Plaza for her birthday. While the tea, food and environment were lovely, service was a little bit rude. They brought out the food well before we got out tea, and after a while, I asked about the tea and their response made us feel like we were being rude to even ask about it. After that, our server ignored us until it was time to get our bill.
We always find time to have at least one meal at the classic Palm Court when in NYC. Beautiful setting and traditional eloquent dinning. Eggs Benedict was wonderful. Our friends had the fluffy blueberry pancakes. Coffee in fine china always takes good there. Loved it.
Dunes at the palm court for our anniversary. Ordered the cheese plate and lamb lollipops for appetizers. The food runner set down our cheese plate but didn’t even tell us what any of them were which was disappointing. The lamb lollipops were DIVINE! Loved them! We then had the ribeye and the Dover sole for entrees. Presentation was very lacking but the taste was not. Both so buttery, tender, and delicious. Overall a very nice meal. One word of advice, get some bussers. Those poor waitresses had too much on their hands trying to tend to tables and bus at the same time. I felt pretty for them. Our waitress was very pleasant although I coul imagine we must have been very stressed out. She did a great job.
We booked afternoon tea at the Plaza while visiting NY to mark a friend’s birthday. The room is beautiful and the first server we had was really charming and made a big effort to mark my friend’s birthday. However, there was a large family group of people near us having afternoon tea (20-25 people) and they had really noisy kids that were running around shouting and throwing things at each other. Neither the parents or the Hotel seemed to care about the impact this was having on other guests’ experience.
The afternoon tea itself was nice but not amazing, and as time went on rather than look to refresh our tea, servers kept coming over asking were we done when we clearly weren’t, which made us feel quite uncomfortable, as if we were imposing.
It’s a beautiful setting but for the price you pay, it’s not good value for money. I wouldn’t recommend it to my friends or family if they were in NY.
EXCEPTIONAL SERVICE! A great way to spend the rainy NYC Marathon Sunday, waiting for my friend's husband to cross the finish line. Great chance to catch up after a 20-year hiatus due to my living abroad. Really recommend for a quiet chat with great service.
We were on a girls trip to NY and wanted to dine at the Plaza. Despite reading bad reviews on service, we still took a chance. The ambience is awesome at the Palm Courts, but the service really sucks. The Management at The Plaza should know that if someone is visiting their hotel, they understand and expect good service and know the difference between a cafe and a flagship fine dining restaurant. The server produced the check and left it on our table right after the food was served, did not bother to ask whether we liked food or wanted something else. He was hovering around the table till we put down our credit card to pay. I did not want to spoil the mood of our group in the morning so did not complain right there to create a scene. An Asian gentlemen, not putting the name down. Flagship hotels, our enthusiasm went down and I am sure to NOT REFER the Palm Courts to our friends and family. When hiring cheap staff in the service business, please check the attitude of the staff. A good service and friendly staff would continue to get you more business than otherwise. Stop cutting corners when hiring cheap staff. If you check the reviews, there are more BAD reviews than good ones. The Management at The Plaza Hotel, Palm Courts. You really need to pull up your socks to fix this. Thank You.
Buffet Breakfast at Sundays for USD 48,- +Tax is OK (29 for kids) , if its only about visiting The Plaza. Scrambled eggs from convenience eggs instead of fresh made at the meanwhile state-of-the-art egg-station is not acceptable. Fruits are great, bread selection is terrible (3 kinds of toast, several bagles).
My friends and I came to the Palm Court to celebrate our 30th birthday trip to New York. We loved the atmosphere and the surroundings were stunning. Cocktails were by far the best we have ever had, pricey but worth it! Hostess was so attentive and we enjoyed every minute. A New York must!
Loud, we were seated next to three men holding a business meeting. They talked business all night and were on their phones.
Food was ok to a point. The pommes frits weren’t even as good as McDonalds.
I found an eyelash in my ice cream. The waitress was good, though.
Much overrated hotel restaurant, not worth it IMO.
Amazing. Fancy. Fun. Extraordinary experience. Where do we even begin? We went to the Plaza for Tea Time for our daughter's 13th birthday. It was such a unique experience. We ordered the special New York Tea menu and it was incredible. We all enjoyed it so much and look forward to returning. Ambiance = perfection.
We went to The Palm Court at The Plaza for afternoon tea and it was an amazing experience! The tea and all of the food was amazing. The ambiance was beautiful and the service was excellent. If you are visiting New York, definitely make a stop at The Plaza and enjoy afternoon tea. It’s definitely a true New York experience.
My son had always wanted to come here. We were met with waiting for the hostess who spent awhile on the phone ignoring us. Then the fire alarm went off for awhile as no one moved and we were told it was a test. The food was extremely overpriced and although we had two children weren't told about or offered a children's menu. Food was awful. Potatoes tasted like old feet. Waitress was not friendly. Tip for anyone else: skip this restaurant and head to the basement for great food, half the price.
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