About The Palm Court at The Plaza Hotel
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
New York, NY 10019
American, Afternoon Tea
Hours of Operation:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am
Daily 12:00pm to 4:30pm
EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
Fifth Avenue at Central Park South
$31 to $50
AMEX, Discover, MasterCard, Visa
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine
Special Events & Promotions:
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at email@example.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!
A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email firstname.lastname@example.org
Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
The Palm Court at The Plaza Hotel Ratings and Reviews
While the ambience was great and the rest of our stay at the hotel was phenomenal, our brunch was sub par. When checking the restaurant out and making our reservation, we were under the impression that we would be served the full menu. Upon arriving, we were informed that it was just a buffet that was very limited as both me and my guest have dietary restrictions. They said that during their peak time they do the buffet but only half the tables, at most, were seated. The food we were able to eat was cold and the eggs were runny. I am very disappointed as we were expecting a fancy brunch when we received what is typically offered for free at many other hotels that are way less expensive. I would have liked to been informed that we would be having a buffet at the time of making my reservation. We could have just ordered room service and got the type of food we expected for the same price. Over $100 for a cold, small buffet is just a scam.
The staff is HORRIBLE. They seat tables directly beside the busy Sunday buffet line or by the kitchen, when the entire restaurant was empty for an 8:30 am reservation. I made a reservation weeks in advance, then a walk-in diner gets the better table. I was furious. The Palm is severely in need of new management. Such a shame because the space is beautiful...wish the attitudes of its employees were.
Perhaps I expected more because this was Tea at the Plaza. I’ve had high tea all over the world and I would rate this experience as simply average. Tea? Average. Scones? Average. Sandwiches? As a vegetarian- less than average. Sweets? average.
It IS the Plaza, so at least the floor show was entertaining! Everyone should have the experience once, and decide if it is special enough to come back again.
The Palm Court offers a wonderful Afternoon Tea experience that transports the attendee to an elegant time filled with history and beauty that is unrivaled. The setting is filled with marble columns, floral arrangements and a high ceiling. High quality silverware accompanied by antique furnishings. The highlight is of course the tea and pastry trays which are filled with deliciously fresh food. The savory sandwiches are amazingly flavorful with Tuna, Egg Salad, Ham, Salmon/Lox and cucumber! Each as good as the next. The sweets are a taste explosion with Scones, macaroons, fruit tarts, etc. The service is very good with many servers checking on you. A wonderful experience in a beautifully traditional setting surrounded by deliciously fresh food, it doesn't get better than that!
We had tea while in the City for my daughters 10th birthday celebration. I am well aware that many times the atmosphere and service are a driving force in the cost of a dining experience. I was charged the price adjusted $75 rate for exactly same experience, portions and selection as she at $60.
The scones were amazing to start the experience. The second tier of sandwiches were cucumber that was refreshing, pbj that tasted prepared well in advance, tuna salad and egg salad. I can only imagine that most kids are in love with egg and tuna salad finger sandwiches. The final dessert tier was ok, standard type fair. There is cotton candy that is a nice touch and a wonderful time for an additional service. I don’t know that you can eat cotton candy without having sticky fingers and a warm, wet cloth with be a nice touch but alas no offering.
It was an ok one time experience but I would likely not participate again. As a side. It’s there are wonderful shops and restaurants one floor down with food offerings that looked far superior.
The palm Court is beautiful and it was lovely to spend time there having afternoon tea with my friend. The tea selection was fabulous and the oolong I had was delicious. Everything else was a bit disappointing. The sandwiches were a little stale as though they had been sat out for a while. The pot of cream that came with the scones was tiny and we had to share it between two. I would have asked for more but it was impossible to get anyone’s attention. The service initially was good but once our afternoon tea was delivered no one came to check if we were happy with the food or to see if we needed anything. It took us 10 minutes to get someone’s attention to pay the bill and it wasn’t even busy. It wasn’t the experience I was expecting and it definitely wasn’t worth the money.
Palm Court was lovely, not intimidating like you may think. Staff were speedy and polite, Samantha was softly spoken and very nice & helpful. Food was incredible, perfectly cooked and cocktails were magical! If you want a fancy meal for a special occasion I highly recommend.
It's a nice experience, swanky afternoon tea at the Plaza, but way overpriced. Food was decent, but the most expensive little sandwiches in the world.
Most of the service was decent, but I bristled at the very first words my waiter said: "Yeah, are you ready to order?" Not "hello" "welcome" "sorry to keep you waiting," etc. I expected more courtesy in a place like this.
I made the reservation almost one month ahead for 4 people at 2:30pm for an afternoon tea. We were seated and placed order at around 3pm. At 4pm, the waiter had already came three times trying to close the bill and asked us to pay. I asked what’s the rush, he said “there is an event tonight and we need to get ready for it”. Seriously isn’t it the hotel’s responsibility to notify the client ahead? Who would come for an afternoon tea for just one hour? Shouldn’t we be informed before we were seated that we are expected to stay for just one hour? I saw people on other tables also annoyed by the rush. The atmosphere was good and so was food. But I’m not gonna spend $120 per person for such rushed and rude service.
The Plaza is a world famous 5 Star hotel. Considering this I would have to say the service was far from it. The food was brilliant and I would have no problem paying the price of the meal if it was accompanied by great service by the staff. The two gentelmen serving myself and my grilfriend were far from what I would expect from a hotel of this grade and prestigious nature. To put this review in context, we were not once asked any general questions about how our morning was or anything other than to take our order and then disappear. We are visiting from the UK and I would expect a waiter to ingage with us and not be as blunt as possible. I ordered an orange juice with my meal and so did my girlfriend. I had drunk less than a quarter of the glass before one of the waiters came across and filled it up for me. I didn’t think anything of it until the bill arrived and I was charged for two glasses... at 12 dollars a glass. That’s hardly fair, and not good service. When paying the bill I was begrudged to pay the service charge but I put down 10% as I understand it’s polite and customary. I did not expect the bill to be brought back and the waiter to tell me in his one exchange other than to take our order. “It’s 15%” and to then walk off again. Very dissapointed and sad that this was meant to be special occasion on a trip to New York.
Food was good but the treatment by the host was very perfunctory. In an almost empty restaurant he managed to put us at the worst table -- in the corner by the server station. Service adequate, but not very friendly. It seemed like they were doing us a favor. Maybe they were worn out after Afternoon tea and Pre-Theater but got the impression the staff did not want to be there -- and it showed. Very Disappointing!
I was ready to blown away after of hearing so much about Afternoon Tea at The Plaza! Let me say first, I'm not high maintenance and dining out at this level ($200 for finger sandwiches & tea) is not something I would do often, or take for granted. That being said, I have experienced fine dining.
An exceptional experience this was not. For the price, I was a bit disappointed. The sandwiches are good, but nothing to swoon over. The sandwich at a NYC deli is better. The cakes & deserts were just average. The cheesecake at Magnolia will make you salivate, Palm Court's was just ah right. It may sound bizarre, but I actually preferred the service, hospitality and overall experience at Juniors!
I would recommend saving your money & go downstairs to the cafes. There's an exceptional selection of food, coffee & desserts there! On a nice day, you could take your lunch to Central Park & have a lovely picnic... Splurge on seeing another show or even a horse carriage ride & skip the Afternoon Tea!
A friend and I decided on the palm court for afternoon tea. We made reservations prior, which I recommend. We arrived and they were ready to seat us right away. We ordered the New Yorker Tea menu and picked our choice for hot tea. I had the verbana roobios which was good, but my friend had the Des Amants, it was so fragrant, and she said it was delish! We had a about 5-6 little sandwiches each, two scones each, and about 6 little desserts. It was a fun time, the was okay, it wasnt mind blowingly good. But we enjoyed our time.
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