About The Palm Court at The Plaza Hotel
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
New York, NY 10019
American, Afternoon Tea
Hours of Operation:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am
Daily 12:00pm to 4:30pm
EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
Fifth Avenue at Central Park South
$31 to $50
AMEX, Discover, MasterCard, Visa
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine
Special Events & Promotions:
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at email@example.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!
A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email firstname.lastname@example.org
Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
The Palm Court at The Plaza Hotel Ratings and Reviews
We went t the Palm Court for a birthday tea for little girls. The menu is super limited and not easy to navigate. The staff are not good about walking you through the menu or explaining it. When it is a $500 tea for four people, it would have been nice to have a little more direction. There are only two small bathroom stalls for the entire Palm Court and bar of the hotel. We spent half of the time in line for the bathroom rather than enjoying the beautiful palm court!
We have always looked forward to a meal at the Plaza when we come to the city, and it has never failed to disappoint until this time. Service was frantic; little things were forgotten (marshmallows for the kids cocoa; jam for the English muffin). There was clearly a bite out of the blueberry muffin in our pastry basket, and the servers were so busy I never could get a coffee refill. It has always been a holdout in a sea of mediocre service, and I'm sorry to say that service is slipping here too. Still a beautiful location, great ambiance, and above average food.
Such fun late on a Friday night. Christmas in the air and onion soup extrodinaire. No pressure to leave even though it was an hour past closing time! Our waitress was so accommodating to a friend's dietary needs -- and the Sancerre was expensive but lovely.
We booked our reservations for a Christmas afternoon about a month in advance. My daughter has been very excited about coming to nyc and the Palm was to be the highlight. Our reservations were for noon. We arrived at about 10 min to noon and although there were servers in the restaurant they weren’t seating anyone yet. At noon we again asked to be seated and were told they weren’t ready. A crowd of people also with noon reservation were gathered out front. Why make us all wait in the lobby? Why not seat everyone? There is no need to serve alcohol before noon if that’s the issue, or even food for that matter. People travel a long way - as we did- to eat in the iconic palm room and they are held at bay waiting in coats and hats with parcels in the lobby, past noon, until the staff was ready to serve. Please treat customers with the curtesy they deserve.
We had a great time at tea at the plaza. We took our family that had never been there and created memories with the kids. They had a phenomenal time, the wait staff catered to them in every way. They loved the chocolate shaped plaza hotel that they received. We loved the Eloise at the plaza area downstairs and the home alone 2 movie anniversary area that they had fun taking pictures at. The hotel was decorated with a beautiful Christmas tree that we all took photos in front of as well as for other people.
Went to the Palm Court before attending a broadway show. French onion soup was delicious. Burger was also very good. The crudités appetizer was little disappointing. It was basically a salad you eat with your hands. My wife and I now jokingly refer to it as a hand salad. Not what you’d expect and The Plaza. Otherwise great experience.
As a treat for a 50th Birthday celebration we booked a table. The food was fabulous, and we felt special. The staff were attentive without being over powering. The room is beautiful and takes you back to an era of elegance. Not an everyday place to visit for the average person but definitely the place to go for a celebration!
We had decided to come to The Plaza for Holiday Tea after taking in the
windows of Fifth Avenue. We were both so disappointed in service, presentation and even
the food. Well, honestly it was more the scones and pastries that were disappointing. The sandwiches were fair at best.
The Palm Court restaurant and staff should really take lessons from High Tea at The Claridge's Hotel in London. The Plaza did not even come close.
We will not be back and I could not recommend it. Such a pity and waste of a meal and time.
Having had an exceptional initial afternoon tea experience at a different hotel in London, we were so excited to have an equally fantastic experience while in NYC at The Plaza. It fell way short. The ambience is stunning! But, the service and food fell short of expectation when you are paying that price and at a five-star hotel.
The sandwiches were extremely small and lacking flavor. The scones were cold and hard, and our waiter did not come to check on us after the food was delivered.
At our previous experience, which was the same price point, the food was unlimited and we also received the option of having a warm entrée. The sandwiches were a larger size, very flavorful, the scones were fresh and warm, and the desserts were delightful!
While it was a treat to be in The Plaza, The actual experience did not meet our expectations.
Despite having booked a table, on arrival we were told to wait a while as they couldn’t seat us, despite having 15 or so tables empty! The initial host was not very accommodating - not what you expect from a place such as the Plaza. Once seated our waitress was pleasant enough. Service was slow, ambience bizarre for evening meal and food fairly average considering the venue and prices. Would not return for dinner - far better places in NYC with better atmosphere and service for dinner.
Not worth the price. We got a burger and chicken. The burger was flat, dry and tasteless. Not what you expect for a $27 burger. The chicken was also dry and lacking taste. It didn’t come with a sauce or anything on it. Service was incredibly slow. In addition we had a reservation but had to wait another 25 minutes after we arrived even though there were 20 empty tables. I was super disappointed.
We had the loveliest tea after visiting the Downton Abbey Exhibition. Our server, Fariz, was friendly, courteous and so accommodating. The chocolate Plaza gift was an unexpected treat that Fariz delighted in bestowing upon us. Tea at The Plaza must be done as a special experience with loved ones and today did not disappoint! Thank you!
My family and I had afternoon tea at the plaza. The food and tea were delicious however the service was pretty fair relative to the cost. They brought everything out together and it felt as if they were trying to rush us out to flip the table. All in all, I would not recommend this experience to anyone.
It was my daughter's 10th birthday, so I decided to take her for high tea at the Plaza. She loved it! She was originally given the Eloise menu (not tea) so she saw the "Charge it Please, Mac and Cheese" and decided to have that. Fariz, our amazing waiter treated her like a star. She had a pink cocktail, tea and was able to order her Mac and Cheese as well as the Eloise tea. They brought out ice cream and cookies and we sang Happy Birthday to her. Fariz even brought out a chocolate replica of the Plaza for her to enjoy on Christmas Eve as a present. She was so happy she wrote the staff a thank you note! She definitely wants to return - and sit in Fariz's section.
Overall it was an OK experience. Very expensive for what you get, value is different lacking, tea was average, tea treats were good but nothing outstanding, ive had better tasting food elsewhere. Service aas OK, nothing to brag about. Atmosphere way to snobbish for my taste. Place has a pretty decor, palm trees everywhere, super nice. Very old school , 1920s glamour style!
Menu was different to when I booked & was actually $30 per person more for pretty much the same menu apart from holiday was in the title. Although the service was good I felt that we were being hurried out. We were asked if we wanted water which was brought out in an Evian bottle which was already opened & half full. People on the tables around us were being poured water from a jug just wondering if they were charged the same as us $10 . Overall I was dissapointed this was a anniversary meal & our first time in New York, I felt it was over priced & when paying that amount of money you shouldn’t feel like you are being hurried up to finish. I wouldn’t recommend & feel very dissapointed for something we were so looking forward to
I brought my daughter and some friends here for afternoon tea to celebrate my daughter’s birthday. She’s a huge Eloise fan so the kids had the Eloise tea, the grownups had the New Yorker tea. Everything from the food to the tea was beautifully presented and absolutely delicious. The servers were polite and gracious. They made the girls feel important and special. It’s definitely pricey, so I’d save it for a special occasion.
We went to experience the Palm Room, which is beautiful. The service was very good as well. Most of the sandwiches, scones, and desserts were great, as were the teas. I note that we got the somewhat more expensive Champagne Tea.
The way the food is served, it does not appear to be much, but it is plenty.
Very expensive, but one knows that walking in, I presume. I note that the markup on the wines is huge; we went for a lower-end bottle than we normally would.
Definitely need reservations if not staying at the hotel. Doormen stand guard to stop sightseers. But once in this sightseer wasn't disappointed with my $18 glass of rose and $8 pomme frites for a chance to feel like high society. Our server, Victoria, perpetuated the myth and didn't make me feel at all like I didn't belong, even put our leftover complimentary nuts and chocolate in a pretty Palm Court at the Plaza bag to take home and I still have. My niece was celebrating her 21st birthday and Victoria brought our table complimentary macaroons with a lit candle and Happy Birthday spelled out in chocolate on the plate. The Palm Court totally lived up to the hype!
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.