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About The Palm Court at The Plaza Hotel

The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.

Fifth Avenue at Central Park South
New York, NY 10019
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Dining Style:
Casual Elegant

Cuisines:
American, Afternoon Tea

Hours of Operation:
BREAKFAST:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am

AFTERNOON TEA:
Daily 12:00pm to 4:30pm

EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm

Cross Street:
Fifth Avenue at Central Park South

Dress Code:
Business Casual

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(212) 546-5300

Website:
http://www.theplazany.com/dining/the-palm-court/

Public Transit:
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.

Executive Chef:
Sani Hebaj

Additional:
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine

Special Events & Promotions:
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at palmcourt@fairmont.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!

A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email plazaevents@fairmont.com

Specials

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Details
Mon - Thu 7:30PM - 10:00PM

Private Dining

Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.

The Palm Court at The Plaza Hotel Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.2

service

4.2

ambience

4.5

value

3.6

Noise

Quiet

77% would recommend it to a friend

Afternoon Tea (115)
Special Occasion (87)
Good for Birthdays (51)
See All
Romantic (49)
Good for Anniversaries (46)
Great for Brunch (42)
Sunday Lunch (36)
Good for a Date (34)
Afternoon Coffee (31)
Quiet Conversation (31)
Cozy (28)
People Watching (24)
Kid-friendly (21)
Fit for Foodies (21)
Great for Lunch (20)
Pre/post Theatre (20)
Fun (19)
Worth the Drive (19)
Neighborhood Gem (16)
Seasonal (15)
Creative Cuisine (14)
Good for Groups (14)
Scenic View (13)
Authentic (11)
Handcrafted Cocktails (10)
Bar Seating (9)
Hot Spot (9)
Vibrant Bar Scene (8)
Casual (7)
Notable Wine List (6)
Business Meals (5)
Tasting Menu (5)
Quick Bite (4)
Good Vegetarian Options (4)
Comfort Food (3)
Gluten Free Options (3)
Happy Hour (3)
Late-night Find (3)
Healthy (2)
Disabled Access (1)
Great Beer (1)
Live Music (1)
Organic (1)
Tapas (1)
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1609 reviews
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·Dined 2 days ago

We went t the Palm Court for a birthday tea for little girls. The menu is super limited and not easy to navigate. The staff are not good about walking you through the menu or explaining it. When it is a $500 tea for four people, it would have been nice to have a little more direction. There are only two small bathroom stalls for the entire Palm Court and bar of the hotel. We spent half of the time in line for the bathroom rather than enjoying the beautiful palm court!

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food2
ambience3
service2
value1

 
 (New England)·Dined 2 days ago

We have always looked forward to a meal at the Plaza when we come to the city, and it has never failed to disappoint until this time. Service was frantic; little things were forgotten (marshmallows for the kids cocoa; jam for the English muffin). There was clearly a bite out of the blueberry muffin in our pastry basket, and the servers were so busy I never could get a coffee refill. It has always been a holdout in a sea of mediocre service, and I'm sorry to say that service is slipping here too. Still a beautiful location, great ambiance, and above average food.

Tags: Great for Brunch
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food4
ambience5
service3
value4

 
 (Philadelphia)·Dined 2 days ago

Such fun late on a Friday night. Christmas in the air and onion soup extrodinaire. No pressure to leave even though it was an hour past closing time! Our waitress was so accommodating to a friend's dietary needs -- and the Sancerre was expensive but lovely.

Tags: Late-night Find
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food3
ambience5
service5
value4

vip
 (Los Angeles)·Dined 3 days ago

Overpriced food is whatever service definitely needs help waste of $300 for tea

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food3
ambience3
service1
value1

 
 (London)·Dined 4 days ago

We booked our reservations for a Christmas afternoon about a month in advance. My daughter has been very excited about coming to nyc and the Palm was to be the highlight. Our reservations were for noon. We arrived at about 10 min to noon and although there were servers in the restaurant they weren’t seating anyone yet. At noon we again asked to be seated and were told they weren’t ready. A crowd of people also with noon reservation were gathered out front. Why make us all wait in the lobby? Why not seat everyone? There is no need to serve alcohol before noon if that’s the issue, or even food for that matter. People travel a long way - as we did- to eat in the iconic palm room and they are held at bay waiting in coats and hats with parcels in the lobby, past noon, until the staff was ready to serve. Please treat customers with the curtesy they deserve.

Tags: Good for Anniversaries, Sunday Lunch, Afternoon Tea, Casual, Great for Brunch, Special Occasion, Worth the Drive, Cozy, Good for Birthdays, Kid-friendly, Quiet Conversation, People Watching
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food4
ambience4
service2
value3

 
 (New York Area)·Dined 4 days ago

In town to visit, we are big fans of “Home Alone 2” and wanted to have breakfast at the Plaza. Best meal yet! The buffet was fabulous! Orange juice was amazing.

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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined 5 days ago

My Aunt and I met to spend some time together while I was in town. We had a wonderful time. The staff was very helpful but left us alone to talk for a while too. We thoroughly enjoyed ourselves.

Tags: Afternoon Tea
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food5
ambience5
service5
value5

 
·Dined 6 days ago

We had a 4:30 reservation. It was NOT explained that we could only have tea. We wished to have cocktails only so they would not serve us. Very disappointing to say the least. We had to leave. Have no desire to return.

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food1
ambience1
service1
value1

 
·Dined 6 days ago

We had a great time at tea at the plaza. We took our family that had never been there and created memories with the kids. They had a phenomenal time, the wait staff catered to them in every way. They loved the chocolate shaped plaza hotel that they received. We loved the Eloise at the plaza area downstairs and the home alone 2 movie anniversary area that they had fun taking pictures at. The hotel was decorated with a beautiful Christmas tree that we all took photos in front of as well as for other people.

Tags: Great for Lunch
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food5
ambience5
service5
value5

 
·Dined 6 days ago

Surprise Birthday high tea for Mom. Wonderful food, impeccable service. Highly recommend.

Tags: Great for Brunch, Romantic, Quiet Conversation, Good for Birthdays, Cozy, Afternoon Tea, Fit for Foodies, Good for Anniversaries, Great for Lunch, Special Occasion, Good for a Date, Worth the Drive
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food5
ambience5
service5
value5

 
 (Little Rock)·Dined 6 days ago

The service and dining experience live up to the reputation it holds. I had Afternoon Tea here and it was incredible.

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food5
ambience5
service5

vip
 (Philadelphia)·Dined 6 days ago

Went to the Palm Court before attending a broadway show. French onion soup was delicious. Burger was also very good. The crudités appetizer was little disappointing. It was basically a salad you eat with your hands. My wife and I now jokingly refer to it as a hand salad. Not what you’d expect and The Plaza. Otherwise great experience.

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food4
ambience5
service4
value2

 
 (Yorkshire)·Dined 7 days ago

As a treat for a 50th Birthday celebration we booked a table. The food was fabulous, and we felt special. The staff were attentive without being over powering. The room is beautiful and takes you back to an era of elegance. Not an everyday place to visit for the average person but definitely the place to go for a celebration!

Tags: Special Occasion, Good for Anniversaries
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food4
ambience4
service4
value3

 
 (Las Vegas)·Dined 7 days ago

We had The Champagne Tea. Everything was delicious. We especially loved the Lobster roll. Service was phenomenal.

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food5
ambience5
service5

 
 (New York Area)·Dined on December 3, 2017

We had decided to come to The Plaza for Holiday Tea after taking in the
windows of Fifth Avenue. We were both so disappointed in service, presentation and even
the food. Well, honestly it was more the scones and pastries that were disappointing. The sandwiches were fair at best.

The Palm Court restaurant and staff should really take lessons from High Tea at The Claridge's Hotel in London. The Plaza did not even come close.

We will not be back and I could not recommend it. Such a pity and waste of a meal and time.

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food2
ambience3
service2
value2

 
 (Atlanta)·Dined on December 3, 2017

Having had an exceptional initial afternoon tea experience at a different hotel in London, we were so excited to have an equally fantastic experience while in NYC at The Plaza. It fell way short. The ambience is stunning! But, the service and food fell short of expectation when you are paying that price and at a five-star hotel.

The sandwiches were extremely small and lacking flavor. The scones were cold and hard, and our waiter did not come to check on us after the food was delivered.

At our previous experience, which was the same price point, the food was unlimited and we also received the option of having a warm entrée. The sandwiches were a larger size, very flavorful, the scones were fresh and warm, and the desserts were delightful!

While it was a treat to be in The Plaza, The actual experience did not meet our expectations.

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food2
ambience5
service2
value2

 
·Dined on December 3, 2017

At the price we paid and I appreciate where we were it could have been a lot better... I’d looked forward to coming back to the Plaza for months and I was dissapointed, big shame.

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food2
ambience3
service3
value2

 
·Dined on December 3, 2017

The food was extremely overpriced and we were charged $12 a glass for orange juice when it was poured for us without us asking for it. Way overpriced and overrated

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food3
ambience2
service1
value1

 
 (London)·Dined on December 3, 2017

Despite having booked a table, on arrival we were told to wait a while as they couldn’t seat us, despite having 15 or so tables empty! The initial host was not very accommodating - not what you expect from a place such as the Plaza. Once seated our waitress was pleasant enough. Service was slow, ambience bizarre for evening meal and food fairly average considering the venue and prices. Would not return for dinner - far better places in NYC with better atmosphere and service for dinner.

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food3
ambience2
service1
value2

vip
 (New York Area)·Dined on December 3, 2017

Not worth the price. We got a burger and chicken. The burger was flat, dry and tasteless. Not what you expect for a $27 burger. The chicken was also dry and lacking taste. It didn’t come with a sauce or anything on it. Service was incredibly slow. In addition we had a reservation but had to wait another 25 minutes after we arrived even though there were 20 empty tables. I was super disappointed.

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food2
ambience2
service2
value1

 
 (New York Area)·Dined on December 2, 2017

Engagement

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on December 2, 2017

The best things about the Palm Court were our server and the atmosphere. The food was average and the bathroom situation intolerable. This was not the Palm Court we remember from years past. Very sad and disappointed.

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food2
ambience5
service5
value2

 
 (Charleston)·Dined on December 2, 2017

Staff was courteous and showed lovely attention to all details. We thoroughly enjoyed our Afternoon Tea at The Plaza and will definitely return.

Tags: Good for Birthdays, Afternoon Tea, Neighborhood Gem, Pre/post Theatre
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on December 2, 2017

We had the loveliest tea after visiting the Downton Abbey Exhibition. Our server, Fariz, was friendly, courteous and so accommodating. The chocolate Plaza gift was an unexpected treat that Fariz delighted in bestowing upon us. Tea at The Plaza must be done as a special experience with loved ones and today did not disappoint! Thank you!

Tags: Great for Lunch, Fit for Foodies
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food5
ambience5
service5
value3

 
 (Las Vegas)·Dined on December 2, 2017

Loved the afternoon tea

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food5
ambience5
service5
value5

 
 (Houston)·Dined on December 1, 2017

My family and I had afternoon tea at the plaza. The food and tea were delicious however the service was pretty fair relative to the cost. They brought everything out together and it felt as if they were trying to rush us out to flip the table. All in all, I would not recommend this experience to anyone.

Tags: Good for Groups, Kid-friendly, People Watching
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food3
ambience4
service3
value2

 
 (New York Area)·Dined on November 30, 2017

Lovely holiday High Tea at the Palm Court at the Plaza!

Tags: Fit for Foodies
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food5
ambience5
service5
value5

 
·Dined on November 29, 2017

Disappointing at least. 95usd plus tax and tip for a below the average afternoon tea. Much better in many cheaper hotels in Londo. We expected better from The Plaza. We are sad to say we will not certainly repeat.

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food2
ambience2
service3
value1

 
 (New York Area)·Dined on November 29, 2017

It was my daughter's 10th birthday, so I decided to take her for high tea at the Plaza. She loved it! She was originally given the Eloise menu (not tea) so she saw the "Charge it Please, Mac and Cheese" and decided to have that. Fariz, our amazing waiter treated her like a star. She had a pink cocktail, tea and was able to order her Mac and Cheese as well as the Eloise tea. They brought out ice cream and cookies and we sang Happy Birthday to her. Fariz even brought out a chocolate replica of the Plaza for her to enjoy on Christmas Eve as a present. She was so happy she wrote the staff a thank you note! She definitely wants to return - and sit in Fariz's section.

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food5
ambience5
service5
value5

 
·Dined on November 28, 2017

This was a treat for my friend and I after Downton Abbey exhibit. Only complaint was the champagne was not as promised- it was supposed to be Veuve Clicquot but it was not.
Of course, we drank it but for the $$ should have been as promised.

Tags: Special Occasion, Fit for Foodies, Sunday Lunch
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food5
ambience5
service5
value4

 
·Dined on November 28, 2017

Food was exceptional. Some members of staff extremely rude.

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food5
ambience5
service1
value1

 
·Dined on November 27, 2017

Overall it was an OK experience. Very expensive for what you get, value is different lacking, tea was average, tea treats were good but nothing outstanding, ive had better tasting food elsewhere. Service aas OK, nothing to brag about. Atmosphere way to snobbish for my taste. Place has a pretty decor, palm trees everywhere, super nice. Very old school , 1920s glamour style!

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food4
ambience3
service3
value2

 
·Dined on November 27, 2017

Menu was different to when I booked & was actually $30 per person more for pretty much the same menu apart from holiday was in the title. Although the service was good I felt that we were being hurried out. We were asked if we wanted water which was brought out in an Evian bottle which was already opened & half full. People on the tables around us were being poured water from a jug just wondering if they were charged the same as us $10 . Overall I was dissapointed this was a anniversary meal & our first time in New York, I felt it was over priced & when paying that amount of money you shouldn’t feel like you are being hurried up to finish. I wouldn’t recommend & feel very dissapointed for something we were so looking forward to

Tags: Afternoon Tea, Special Occasion, Romantic, Good for Anniversaries
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food5
ambience5
service4
value2

 
·Dined on November 26, 2017

Staff and food was amazing. Would recommend to anyone!

Tags: Cozy, Pre/post Theatre, Good for a Date, People Watching, Bar Seating, Afternoon Coffee, Sunday Lunch, Seasonal, Afternoon Tea, Kid-friendly
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food5
ambience5
service5
value5

 
·Dined on November 26, 2017

Beautiful setting and fantastic service. Great for a special occasion.

Tags: Afternoon Coffee, Good for Birthdays, Afternoon Tea, Special Occasion
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 26, 2017

I brought my daughter and some friends here for afternoon tea to celebrate my daughter’s birthday. She’s a huge Eloise fan so the kids had the Eloise tea, the grownups had the New Yorker tea. Everything from the food to the tea was beautifully presented and absolutely delicious. The servers were polite and gracious. They made the girls feel important and special. It’s definitely pricey, so I’d save it for a special occasion.

Tags: Good for Anniversaries, Special Occasion, Great for Brunch
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food5
ambience5
service5
value4

vip
 (New York Area)·Dined on November 26, 2017

We go to tea here with our daughters every year. The prices are ridiculous but you can pay if you get great service. Instead we were constantly rushed and if you say you don’t eat anything (I.e. no meat) they don’t replace it they just take it away.

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food3
ambience5
service2
value1

 
 (San Francisco)·Dined on November 25, 2017

Great venue for ringing in the holiday season with my daughter. We had a fun time relaxing and enjoying high tea. It was magical.

Tags: Special Occasion, Good for a Date, Seasonal, Creative Cuisine, Fit for Foodies
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 25, 2017

We went to experience the Palm Room, which is beautiful. The service was very good as well. Most of the sandwiches, scones, and desserts were great, as were the teas. I note that we got the somewhat more expensive Champagne Tea.
The way the food is served, it does not appear to be much, but it is plenty.
Very expensive, but one knows that walking in, I presume. I note that the markup on the wines is huge; we went for a lower-end bottle than we normally would.

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food4
ambience5
service5

 
·Dined on November 24, 2017

Definitely need reservations if not staying at the hotel. Doormen stand guard to stop sightseers. But once in this sightseer wasn't disappointed with my $18 glass of rose and $8 pomme frites for a chance to feel like high society. Our server, Victoria, perpetuated the myth and didn't make me feel at all like I didn't belong, even put our leftover complimentary nuts and chocolate in a pretty Palm Court at the Plaza bag to take home and I still have. My niece was celebrating her 21st birthday and Victoria brought our table complimentary macaroons with a lit candle and Happy Birthday spelled out in chocolate on the plate. The Palm Court totally lived up to the hype!

Tags: Vibrant Bar Scene, People Watching
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food5
ambience5
service5
value4

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