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Ambiance  - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.3
4.3
6234 Reviews
$50 and over
American
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 10:30 a.m. – 4 p.m.

Evening Fare & Cocktails* | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Evening Tier and Light Fare menu ends at 10 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com

Make a reservation

2 people

7:00 PM


Booked 83 times today
Experiences are available.
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:00 am Afternoon Tea Daily 10:30 am–4:00 pm Bar Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • The Great Gatsby Evening Tier

    $120.00 per person

    Multiple dates available
    Step back in time to the Roaring Twenties with "The Great Gatsby Evening Tier" at The Palm Court. Indulge in an opulent experience inspired by the glamour and decadence of F. Scott Fitzgerald's iconic novel. Each evening, guests will be transported to the world of Jay Gatsby and Daisy Buchanan as they savor exquisite culinary delights and sip on the finest Champagnes from Moët & Chandon. $95 per guest includes four cold canapes like Buchanan Baked Potato with Caviar and four hot canapes like the West Egg Quiche Florentine and Jay's Grilled Lamb Lollipop. Each guest gets the Chocolate Cigar with guanaja chocolate mousse and hazelnut crunch.
    The Great Gatsby Evening Tier Photo

What 6,234 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.1Food
  • 4.3Service
  • 4.5Ambience
  • 3.5Value

NoiseModerate

6,234 Reviews
  1. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was absolutely delightful, service was next level

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  2. CrossTownRivalFamily

    San Francisco

    3 reviews

    vip
    5.0

    3 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Having tea at The Plaza is an absolute a MUST DO experience when visiting New York!

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  3. OpenTable Diner

    South Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic experience. Delicious food, great flavours.

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  4. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Farik was a lovely server and made my daughter’s birthday extra special!

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  5. OpenTable Diner

    Toronto

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    I had looked forward to tea at the Plaza because I love the room. I got my friends on board and we attended the tea. We arrived to a room that had many empty tables. They sat us near the wall and I was facing a tall grey booth back rather than the room. I adjusted my chair so I could see the room and they objected. I explained that I couldn't see the room and enjoy the ambience. They made no attempt to move us and I didn't want to become adament. I shouldn't have had to. It was with 2 elderly ladies for whom I wanted to show a good time. One had a walker. Could this have been because we're older women, one disabled? Never in my life have I been ignored with a valid complaint in a fine restaurant. One more thing. Not to be unkind but I think the urns of fake flowers brought down the tone of that gorgeous space. So did the treatment.

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  6. CharlotteP

    New York City

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thank you especially to our waiter Vladimir! The food and service was outstanding and we loved our postcards. At 5pm the room dimmed and a beautiful lights display came on. Such a special occasion.

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  7. OpenTable Diner

    Denver

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3
    We had reservations, arrived early, however we were seated behind the bar wall. The restaurant had more than 50 % open tables at the time . Why did they place our bridal party facing a wall?. The server was nice but didn’t provide great service for the 18% gratuity. Highly disappointed.

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  8. OpenTable Diner

    Seattle

    5 reviews

    vip
    2.0

    5 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    The hostess was rude. Our server was very nice. We had The Eloise Tea. It was so overpriced.Awful little sandwiches so thick with butter they were inedible. It was packed with tourists. I would not recommend this to anyone.

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  9. JuliaA

    Oklahoma City

    3 reviews

    vip
    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Tea at The Plaza is a NYC MUST!!!!! The Palm Court alone is fabulous, but adding a beautiful high tea experience (12 varieties of tea to choose from served HOT in a china pot) including a lovely display of scones (loved the blueberry and plain scones offered this trip that both work perfectly with the jam, lime curd and clotted cream), sandwiches, beautiful pastries, sweets and IMPECCABLE service and it makes for a memorable, thoroughly enjoyable afternoon. Perfect for any special occasion- they will make it special with small gifts or unexpected treats!

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  10. OpenTable Diner

    Pittsburgh

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were especially impressed with the readiness to help with the dietary needs of one of our party. Thanks Chef! The service was impeccable, very kind and personable. The tea choices were wonderful and the sandwiches and pastries were delightful. Wonderful experience!!

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  11. JenniferA

    New York City

    14 reviews

    5.0

    14 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such an amazing, luxurious high tea. Can't wait to come back with my twin nieces, when they are a little older, for the Eloise tea.

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  12. OpenTable Diner

    Dublin

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    When we arrived at the hotel with a buggy, 1st door man told us we couldn’t use disabled access lift for buggy and to use the steps and then proceeded to ignore us When we asked the second door man to help with the buggy going up the step he stood there counting his cash tips and wouldn’t assist 1 star service for a 5 star hotel

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  13. Drschance

    Munich

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great! Come with an empty stomach..the Teatime menus are a lot 😃

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  14. TaraF

    Orlando

    7 reviews

    vip
    5.0

    7 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Tea at The Plaza is an experience everyone has to try!!! Outstanding!

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  15. JohnMcC

    N. Ireland

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very attentive service, beautiful location and made special by the staff. Even the Head Chef visited the tables to ensure all guests were satisfied and enjoying their experience! It's not something we would do regularly but a wonderful way to celebrate a special occasion.

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  16. OpenTable Diner

    New York City

    2 reviews

    1.0

    2 reviews

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5
    Very expensive. Not tasty! Bad quality produce! Small portions. Produce was not fresh. We had someone’s hair in our tea. It was disgusting. They did not take tea out of the bill. This place is only good for Instagram photos, but you can do it for free. Walk in in to the building and take photos. Horrible experience. Never going g back and will not recommend to anyone!!!!

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  17. LisaB

    Philadelphia

    8 reviews

    5.0

    8 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Always a pleasure to be in the ambiance of the Plaza. Went for Mother's Day Great Gatsby Tier. Champagne bar was lovely as well as the Palm Court. Service was excellent. The only low point was the taste of the food. Bland and mediocre. I would expect much more from such an iconic establishment. I'm not complaining about the high prices as that was anticipated but would have enjoyed much more if the food was more enjoyable.

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  18. OpenTable Diner

    New York City

    2 reviews

    vip
    4.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Crazy expensive and less elegant than in its heyday. Worth going to once every few years.

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  19. KadarH

    New York City

    10 reviews

    5.0

    10 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    As expected- WORLD CLASS EXPERIENCE. My wife enjoyed her Mother’s Day Tea very much !

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  20. lindyhart

    Denver

    11 reviews

    5.0

    11 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Have done several "High Teas" one at the "Brown Palace" in Denver and one at the "Drake" in Chicago. The food fare was very much the same. What made this one "special" it was Mother's Day and saw lots of mother's and daughters. Our waiter was the best part, he'd been working at the Plaza for 30 years and stopped to talk about the hotel. Lovely man, sorry can't recall his name. The "hostess" dresses; black and white fit and flare - very lovely! I want one! Lovely place with a very lovely restroom! Would recommend and would go again.

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  21. OpenTable Diner

    Munich

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Enjoyed an amazing Afternoon Tea for Mother‘s Day. Both the food and the tea had been very delicious and the place is just gorgeous! Our waiter Kazi was very attentive, funny and obliging. Would absolutely recommend!

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  22. LizF

    Omaha

    4 reviews

    5.0

    4 reviews

    Dined on May 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The Plaza is quintessential New York City and quintessential class. The food and drink were outstanding! I felt very special the whole time dining there. Obviously having tea at The Plaza is a more indulgent experience, but for special occasions I’d definitely come back again and again. Highly recommend!!

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  23. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was amazing and I have already highly recommended it to my friends

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  24. LeilaS

    Washington DC

    51 reviews

    vip
    5.0

    51 reviews

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was quite a treat to experience "High Tea" at the Plaza Hotel. Overall, it was outstanding on all levels. A great "Mother-Daughter" bonding on Mother's Day.

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  25. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on May 10, 2024

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 2
    Disappointing! Over the years the class and allure of this place diminished. The food was mediocre, stuff has no idea about any tea ceremony and customers don't follow dress code. Please visit Amstel hotel in Amsterdam to learn how high tea should be presented!

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  26. KiaraG

    New York City

    1 review

    5.0

    1 review

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thank you for a wonderful experience! My mom and I had the most special time…

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  27. ElizabethS

    Columbus

    5 reviews

    5.0

    5 reviews

    Dined on May 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Afternoon tea was amazing!! The food was exquisite and service impeccable!

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  28. OpenTable Diner

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3
    The overall experience was underwhelming. The plaza seemed tired.

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  29. OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on May 8, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 5
    The tea was wildly expensive and mediocre for what it offered, and the place feels run down.

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  30. OpenTable Diner

    Greensboro

    2 reviews

    5.0

    2 reviews

    Dined on May 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Classy and memorable! This was a perfect treat for Mother's Day! Great option for a date or a get together with friends/family.

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  31. TaylorG

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on May 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Was a very nice experience, it was very relaxing and not rushed in any way. They quickly knew and greeted us by name. Service was quick. Would have liked a little more direction on everything, explaining how the menu worked, or where to go when you walked in. There were clearly staff around, but they let us wander like lost dogs for a bit until I approached someone to understand the process. You’re paying for the experience of being at the plaza hotel. Good food, sweet waiter, and more than enough tea! Definitely worth it.

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  32. Issy

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on May 5, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Afternoon tea was great for the experience and getting to dress up especially for an occasion or to celebrate. Definitely on the expensive side

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  33. OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on May 5, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    Beautiful hotel, amazing staff (especially Shalim if he is your server, very attentive and knowledgeable and polite). The palm court has a great ambience. Tea was okay (above average), and scones were okay, sandwiches were okay, desserts were a bit too sweet. Good for a bucket list check off but would never repeat for the price for service.

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  34. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on May 5, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great atmosphere, great service. Would not recommend the great Gatsby experience. The meal was an appetizer and not worth the price. Otherwise everything else was perfect.

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  35. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on May 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My best friend and I came for afternoon tea. It was wonderful! I appreciate the hospitality. The explanation of the choices were great. It was an amazing experience. It was my friend’s first visit to New York. Thank you very much! Our server was Ursula. Just wonderful!

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  36. OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on May 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Porfirio was a fabulous, jolly, and attentive server. He made our daughters feel special and he took great care of us. I appreciate the vegan and gluten free menu options too. There were too many sweets and not enough savory options. We were in a sugar coma at the end. Too much sugar.

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  37. CharlieH

    Orange County

    15 reviews

    vip
    4.0

    15 reviews

    Dined on May 3, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    The experience is worth doing it once. The price for what you get is not worth it. Is over $120 each and it only goes up from there.

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  38. Dinn

    London

    3 reviews

    2.0

    3 reviews

    Dined on May 3, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Sadly not the experience we hoped for…the palm court seems to be inexplicably open to the public so whilst you’re having the tea there is constant stream of tourists coming in and taking pictures…certainly not the ambience we were looking for…food was very average…very overpriced.

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  39. OpenTable Diner

    Los Angeles

    3 reviews

    2.0

    3 reviews

    Dined on May 3, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    I’ve been going for tea for the past 10 years and look forward to it every time. This time was a disappointment. The service was extremely poor, our waiter never checked on us, we were wanting to order more champagne but weren’t able to because we never saw our waiter. Usually the tea gets poured for us, that didn’t happen. The bread on the sandwiches was stale. We had to flag our waiter down to get the check, when I say we never saw him after our order was taken I’m not making that up. For what we’re spending there the service should be better. In the past we always had the same waiter who was great, so I’m used to better service. When I mentioned the concerns to the host after she asked me how our experience was she just shrugged it off. A big disappointment this time and makes me question going back. Not the service expected at the plaza especially since I’ve experienced better service in the past.

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  40. OpenTable Diner

    Philadelphia

    2 reviews

    vip
    4.0

    2 reviews

    Dined on May 3, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    It was very expensive.The atmosphere was beautiful.

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FAQs

The Palm Court at The Plaza Hotel is rated 4.3 stars by 6234 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 83 times today
Experiences are available.
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:00 am Afternoon Tea Daily 10:30 am–4:00 pm Bar Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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