The Palm Court at The Plaza Hotel

4.4
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2916 Reviews
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$31 to $50
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American

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Afternoon Tea
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambiance that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Specials

Thanksgiving Dinner Special Menus & Offers

Traditional Grand Feast in the iconic Palm Court will be served beginning at 10:30am, last seating at 4:45pm. Buffet will include a variety of classic Thanksgiving fare from roasted turkey, lamb, salmon, a raw bar, an array of accompaniments, and desserts.

Wednesday, November 27, 2019

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Sun - Thu 5:00PM - 9:00PM

What 2916 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.7
ambience
3.8
value
Noise · Quiet
80% of people would recommend it to a friend
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T
New York Area
5 reviews
Dined 11 hours ago
Overall 5food 5service 5ambience 5

It was a friends birthday! And the plaza went out of their way to make the afternoon a very special one! Our waiter Kazi was fantastic. He added so much laughter and made the whole tea experience a truly enjoyable one..... was a wonderful afternoon and such a fun place to have a ladies afternoon!

CG
Richmond
5 reviews
Dined a day ago
Overall 4food 4service 4ambience 5

I have been waiting YEARS to experience afternoon tea at The Plaza Hotel. Though the experience was wonderful I was a bit disappointed in the service as I felt somewhat rushed through it.

AF
Nashville
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Lovely hotel, wonderful waitstaff. Our reservation was for a Special birthday breakfast at the Palm Court restaurant and we were blown away by the attentive service and delicious food.

PK
New York Area
2 reviews
Dined 2 days ago
Overall 3food 4service 4ambience 2

The Palm Court was beautiful in regard to the décor, however contrary to the reputation of The Plaza Hotel it was a bit subpar. I expected a more sophisticated clientele and No pets. Patrons wore baseball caps and ripped jeans. For the money that was spent I expected much more ambiance.

OT
Dallas
11 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Celebrating with Mom and Sister - birthdays

BR
Phoenix
6 reviews
Dined 5 days ago
Overall 3food 4service 3ambience 5

Wonderful venue of course. Service was disappointing. I had to remind staff for the missing beverage order...and then they forgot about my cappuccino refill and side dish. Delay in eating our meal due to missing cutlery.

Food itself was good.

CA
1 review
Dined 5 days ago
Overall 1food 2service 3ambience 2

I am sorry to say that thew tea at the Palm Court has a lopt to be said. I guess we remember what it uased to be before but this expirience was regretful the food specially the sandwiches were miserable like from a fast food counter the Tea we had no list of what choice we had , the scones 2 were not real scones.
In a few words we were all very disappointed and to top it off when you needed to ise rest room facilities you had to walk miles past a food court to find rest rooms not clean and full of people buying souvenirs or food. very disappointed

D
1 review
Dined 6 days ago
Overall 3food 5service 4ambience 5

Setting - The setting was stunning however the furniture and fabrics where tired looking compared to The Palm Court at The Ritz in London. There where seats with backs that had no covering just bare wood and chairs and sofas that had passementerie hanging off them.

Service - All the carry on that happened when we went to pay at the upright counter, the person waiting the counter said nothing to us about having to pay at the table and then we were ushered back to take a seat at a table to pay...I mean what a clumsy finish to what was meant to be a polished establishment.

Value - Four people each ordered a side of bacon which was $11 per side which is up there but when four pieces of bacon arrived in one dish I though surely it’s not $11 for one piece of bacon. I question the inadequacy and another dish with four pieces arrived confirming that it was intact $11 for one piece of bacon.

AB
London
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

We had the Afternoon tea. Impeccable service.

SD
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

A fabulous experience in a beautiful environment. Staff were great and pleasant. Will definitely return for special occasions.

LB
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

Fantastic place to celebrate a birthday!! Our waitress Ursula was outstanding.

DR
New York Area
1 review
Dined on October 6, 2019
Overall 3food 5service 1ambience 5

Food and ambiance were amazing as always. However, the service was subpar. We expected much more from the Plaza hotel then waiting 10+ minutes to have our waiter come to take our order, bring our coffee/tea, and pay the bill when they were not busy. We had to search for our waiter multiple times to even take care of us and most of the staff was standing around talking to each other. Wonderful breakfast food but the service left this experience feeling lackluster and overpriced for nothing special.

WF
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

We had a wonderful time celebrating my daughter's birthday! It was an amazing experience and the service was amazing. Thank you!!

OT
Miami
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

High tea for my daughters birthday celebration!

OT
Los Angeles
1 review
Dined on October 4, 2019
Overall 1food 1service 1ambience 5

Terrible experience. Waiter was extremely rude.

OT
1 review
Dined on October 4, 2019
Overall 3food 3service 4ambience 4

Family birthday

d
New York Area
58 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Everyone on the staff is charming. This was a return for our traditional 3 generation birthday celebration. This time for my daughter. My granddaughter who is very at home at the Palm Ct. at three, is treated with tremendous respect.
We would have preferred lunch menus as had on past visits. 12:15, is much too early for formal tea with no options.
Our experience was lovely in the most beautiful space.

DN
Portland
3 reviews
Dined on October 4, 2019
Overall 3food 5service 2ambience 5

We went for tea. I chose the champagne option. I would have had more than one glass of champagne had our waiter ever come back to check on us. I had to ask another waiter for our check. We went 20 minutes without anyone checking on us.

OT
1 review
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Great experience. Was all we had dreamed about.

OT
New York Area
1 review
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Best three hours of the day!

OT
1 review
Dined on October 2, 2019
Overall 5food 5service 5ambience 5

Birthday celebration!

RF
San Francisco
1 review
Dined on October 1, 2019
Overall 4food 4service 4ambience 5

Wonderful place and a classic in New York. The vegan afternoon tea was good. There is some improvement potential in providing vegan alternatives for butter and clotted cream accompanying the scones.
The food is a bit overprized though we found it worth to pay for the ambiance.
A big compliment to the young "chef de service" from Dallas, who connected to us in a natural and inspiring way, making us feel very comfortable.
May his young talent flourish further and inspire the Plaza culture.

A
1 review
Dined on September 30, 2019
Overall 5food 5service 4ambience 5

I booked the Plaza for Champagne High Tea for my daughters pre wedding party . 10 ladies all from Australia. I sent out invitations and asked the girls to dress up. This was a great experience and everyone love it. The food was amazing, good service and attentive staff. It is expensive, but a once in a lifetime treat for us.
I highly recommend this for a girls special event.

OT
Hawaii
7 reviews
Dined on September 30, 2019
Overall 4food 4service 4ambience 3

The venue was spectacular and the experience should have been great - unfortunately a nearby table of 3 mothers with 3 children thought it was McDonalds and their kids ran uncontrollably impacting the ambience for others. For $82US per person I expected better.

W
Philadelphia
1 review
Dined on September 30, 2019
Overall 5food 4service 5ambience 5

Our Waiter was Exceptionally nice and helpful! Food presentation was Very Well done and even if you were actually hungry, there was plenty to eat. The Plan Court couldn't be a better example of "Traditional New York" hotel dinning and Everything you would have expected from this pristine property from years gone by.

Loved the experience and we wail be back. THANK YOU!

LA
1 review
Dined on September 30, 2019
Overall 1food 2service 1ambience 1

Be warned. If you book the first reservation at 12:00....they didn't begin seating people until 12:10. Then they proceeded to seat one table at a time, every 5 minutes. We were the 2nd group to check in at 11:45 and yet we weren't seated until 12:35. No one even came to our table to take our tea order until 1:00, and that was after I had to get up and find someone. Very disappointing!! At that price point, we should have been treated much better than that. Also, only one working restroom available for hotel guests, upstairs. Only 2 stalls. There were 15 women in line. Would NOT recommend visiting the Plaza Hotel!

RO
New York Area
8 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Our waiter, Fariz, was extremely pleasant and courteous. He made excellent recommendations, and his choice of teas was outstanding. We very much loved the day! Thank you.

k
Washington DC
1 review
Dined on September 29, 2019
Overall 1food 1service 2ambience 4

Lovely setting but terribly disappointing tea service. The scones were delicious but the rest of the savory bites were quite mediocre at best. The dessert bites were cloyingly sweet. For the $100+ per person price, I would say this is a tourist trap to avoid!

KG
New York Area
6 reviews
Dined on September 29, 2019
Overall 5food 3service 5ambience 5

It was a fun experience to wander the Plaza hotel! The service is amazing and the food was standard brunch fare.

s
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

My boyfriends mom was visiting for the weekend. We took her to The Palm Court to have dinner and she loved it. The atmosphere was nice and they played jazz music which she loved. The service was also great. The food was delicious. Their Cesar salad is amazing! Next time I want to go back for the Afternoon Tea~

D
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

This was an amazing tea. The service was impeccable, food awesome and champagne even better. A must. I cannot wait to go back.

OT
Nashville
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

Such a delight to be served by the most fabulous servers, Khalid and Fabriz. They knew what a treat it was us for to enjoy high tea at the Plaza and they made sure it was an extra special experience for us.

SM
Toronto
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

It was a fantastic experience. Fritz was amazing!!

OT
Brisbane / QLD
1 review
Dined on September 22, 2019
Overall 4food 2service 3ambience 4

Very disappointing. The food was over cooked. Salmon was dry and we needed a steak knife to cut the chicken. Lovely place and staff but I would only go for a drink.

RH
1 review
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Our server was fantastic. He overhead me mention that it was my daughter's birthday. He brought out a surprise and sang. Also, they have a Gluten Free menu for tea - that was very good.

LF
New York Area
3 reviews
Dined on September 22, 2019
Overall 4food 3service 4ambience 5

Came here for afternoon tea for a friends bachelorette party. Loved the ambiance, but the desserts could have been better (too sweet for my taste). Also very expensive for what you get. You’re definitely paying for being on The Plaza. Beautiful nonetheless!!

ES
Toronto
11 reviews
Dined on September 22, 2019
Overall 1food 1service 1ambience 1

We were sat down 30 minutes past reservation time. Waiter approached table asked if we were ready to order in a rude manner. Slamming of cutlery onto tables, abhors me service. Diner service with upscale prices. DO NOT go here!!!!!

GU
Philadelphia
56 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

What can you say? It's The Palm Court at The Plaza Hotel! It's a beautiful room where we had an outstanding brunch. I had the lobster omelet & my wife had the brioche french toast. Both great as was the pastry basket. Old world top notch service. After all these years it's one of the few places that you still get that kind of service. You won't get better treatment anywhere.

DE
Los Angeles
23 reviews
Dined on September 21, 2019
Overall 5food 4service 5ambience 5

The service was outstanding especially from Kazi. He really went out of his way to make the event special.

NR
1 review
Dined on September 21, 2019
Overall 2food 2service 3ambience 2

Honestly, for what you pay it was a huge disappointment. This place is clearly living on its reputation that was earned a long time ago and is now far outdated. The food looked cute, but the sandwiches tasted premade, slightly soggy and stale tasting. We tried every kind but left most of them on the plate. The pastries tasted mast produced and left an unpleasant aftertaste. The scones were delicious but they were small and you only got two per person. The tea itself was also good quality (we had the earl grey). As far as ambiance goes, the table was on the small side and it was LOUD. Not at all leisurely and relaxing and civilized like I had hoped. And the bathrooms are quite far away from the dining area. The palm court does not have its own restroom. You need to walk through the hotel, up a flight of stairs and then wait in line because there are only two stalls for ALL of the visitors at the plaza and those having tea etc. Which is extremely extremely inconvenient and really ruins the whole experience. Considering that we payed over $100 per person, I couldn’t be more disappointed. I have no problem paying a lot of money for quality dining. The night before we ate at one of NYCs most expensive restaurants and it was phenomenal. But the quality of the experience needs to live up to the reputation if you are going to charge that much. It seems that the plaza is living off of past fame and young families bringing their daughter there to sip tea like Eloise. If you want to pay $100 for stale egg salad sandwiches and mini artificially favored eclairs than The Palm Court is THE place for you.

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