Enable JavaScript to run this app.
Skip to Main Content
OpenTable logo
  1. Home
  2. United States
  3. New York / Tri-State Area
  4. Manhattan
  5. Midtown East
Ambiance  - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
4850 Reviews
$50 and over
American
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

We are open daily for Breakfast* (6:30-10 am), traditional Afternoon Tea (10:30 am-4 pm) and Evening Cocktails and Lite Fare (5 pm-11 pm). At this time, we are only accepting reservations for Afternoon Tea. Availability for Evening Cocktails and Lite Fare is on a walk-in basis.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
*Based on hotel occupancy. Hotel guests will be priority.

Make a reservation

2 people

7:00 PM


Booked 54 times today
Experiences are available.
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    American, Afternoon Tea

  • Hours of operation

    Breakfast Daily 6:30 am–10:00 am Afternoon Tea Daily 10:30 am–4:00 pm Bar Daily 5:00 pm–11:00 pm

  • Phone number

    (212) 546-5300

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Private party facilities

    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.

  • Private party contact

    The Palm Court: (844) 386-8188

  • Neighborhood

    Midtown East

  • Parking details

    Valet

  • Public transit

    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • New Years Eve at the Palm Court

    $975.00 per person

    Prepaid

    Dec 31, 2022 only
    As the backdrop for some of New York's most iconic parties in history, we are honored that you have joined us to continue this tradition and kick-off a new decade with an event that holds true to our legacy. Here's to the Plaza's storied past and limitless future to include live entertainment, grand buffet, live music, full bar and complimentary midnight toast of Roederer Cristal to ring in the New Year. Keep these four walls filled with the buzzing excitement that makes our castle on Central Park a location that continues to withstand the test of time. We will welcome guests at 9PM through 1AM. Cancellations made within 7 days of the event will be non-refundable. No shows will be non-refundable.

What 4,850 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.6Ambience
  • 3.6Value

NoiseModerate

Sort by

Filters

  1. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food4service5ambience5
    Fabulous! Thank you
  2. JC

    JenniferC

    New York Area

    8 reviews

    vip
    5.0

    8 reviews

    Dined 2 days ago

    overall5food4service5ambience5
    It’s expensive but it was amazing. Service was outstanding!
  3. AS

    AndyS

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined 2 days ago

    overall4food3service4ambience5
    Service and ambience were spectacular. The Palm Court at The Plaza is an amazing historical building. Unfortunately tea at the plaza was less then spectacular. Service was outstanding, the food specifically the gluten free menu was not very good at all. The whole experience felt rushed tea lasted less then 1.5 hours. After experiencing tea at Claridges in London The Palm Court leaves much to be desired in terms.
  4. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Everything was excellent!
  5. LE

    LeylaE

    London

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    overall4food3service2ambience3
    Very over priced for what you get. We was served our food before any tea arrived . No explanation as to what we had. Our server was not very attentive at all .
  6. OT

    OpenTable Diner

    Atlanta

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    overall4food3service3ambience5
    The Plaza is an iconic hotel and we enjoyed our visit. The presentation of the sandwiches and sweets was impeccable though I wish they had pointed out what was what. It was a little hard to remember each thing. Service was a bit slow but everyone was friendly. It was a bucket list item checked off and I’m glad we went.
  7. SM

    ShannonM

    Austin

    3 reviews

    vip
    5.0

    3 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    High Tea at The Palm Court did not disappoint. The Christmas decorations were so beautiful and the atmosphere was very festive. We enjoyed the sweet and savory bites, and there was definitely more than ample food. The service was impeccable, as you would expect. The highlight of our experience was having Santa come sit and visit with us for a full 10 minutes. He was so engaging and made an already fantastic experience so special and memorable.
  8. M

    Maria

    Toronto

    1 review

    2.0

    1 review

    Dined 3 days ago

    overall2food3service2ambience1
    No Christmas atmosphere. Table facing a wall. Afternoon tea completely overpriced - poor service - such a disappointing experience
  9. R

    Robynslp95

    New York Area

    209 reviews

    vip
    5.0

    209 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    We could never have a bad word about the Palm Court . Expensive ? Yes . Worth every penny? Yes . The service is outstanding . Laura Royer is an amazing bartender and what a treat to have her and the whole team remember us every year ! The finger sandwiches , desserts , tea and cocktails are all outstanding. Don't miss this for the holidays or any time of the year. Especially appealing for a girls day out or with children.
  10. LG

    LindaG

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    My daughters in law and I come here every year. This was our lucky 13th! It was as amazing as always!
  11. IS

    ISmickey

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food2service1ambience2
    If you’re British and used to a decent afternoon tea, you will be disappointed: no strainers for the tea as it comes in a bag; none of the food is replenished; the room is noisy. We were celebrating a birthday so were given a box of chocolates which we opened to find one missing - but the empty wrapper had been left behind... For the price of the afternoon tea it was shameful.
  12. JR

    JenniferR

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    We had tea at the plaza so I really don’t know about the regular menu. However, the tea menu was delicious. A once in a lifetime experience
  13. JH

    JennieH

    Cincinnati

    2 reviews

    4.0

    2 reviews

    Dined 5 days ago

    overall4food5service3ambience5
    There was a table of six girls ages 4 to 7 next to us with no adults near by to help them. The staff was very busy helping and supervising them that we missed out on part of the experience. This was disappointing. Other tables had there pictures taken and lots of chit chat with their wait staff. We missed out. We heard several Plaza staff complaining about the situation. So they were as frustrated as we were. The Plaza was breathtaking at Christmas time!
  14. G

    Gillmac22

    New York Area

    11 reviews

    4.0

    11 reviews

    Dined 6 days ago

    overall4food4service4ambience4
    Service was ok as was the afternoon tea but amenities like toilets not up to standard at all. Place felt a little run down and passed it’s best
  15. MS

    MariS

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Our server was Fariz, and he was wonderful! Everyone was attentive and we had an amazing experience. We loved every moment. The food was delicious, the room was gorgeous and The Plaza experience is sublime.
  16. AS

    AshleyS

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food5service2ambience2
    Not a fan. Poor service. Food was excellent though. No milk or butter on table, had to be requested. Plates not changed moving from savoury to sweet. No more hot tea offered . Tripping over certain customers and not bothering with others. Tables needing cleared. Spend your money elsewhere. I have eaten afternoon tea at various high end places and this was nowhere near the top of the list. Sorely disappointing.
  17. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service4ambience4
    Had a lovely cream tea. Staff were very attentive.
  18. ND

    NormaD

    Perthshire

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food5service4ambience4
    Very noisy dining area, not really relaxing. Staff were attentive but not overly so until it was time to pay (and tip!). Teapot we were given had chips in the spout - brought this to the attention of staff. No real apology for this - really expect better when we were paying so much for the occasion. Why was this not picked up on prior to sending the teapot out?
  19. NY

    NYC2ndHome

    New York Area

    32 reviews

    vip
    2.0

    32 reviews

    Dined 7 days ago

    overall2food2service3ambience4
    Tourist trap #1 in NYC… I should have known better than to book here. For the price we paid with a $60 mandatory tip I should have flown to London for a proper tea. My daughter did NOT like the PBJ - how can you mess this up for $85?? She didn’t like any of the things on the tea. She was hungry and I had to go buy something for her to eat afterwards. Having high tea elsewhere- the food was below below average for the price they ask. Won’t return here. $400 for 2 and half people is truly absurd for tea!!! And this is years of living in NYC experience.
  20. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food3service5ambience5
    We had an amazing day, especially thanks to Ursula, our waitress, who made the afternoon so very special. Thank you very much Ursula! Food wise would have preferred more savoury items & less of the sweet.
  21. SC

    SheilaC

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service2ambience2
    When asked if we could have sandwiches without the mustard seeds on we got told that sandwiches cannot be made differently. Surely for good customer service this would happen. The jam for scones should have strawberries in and not be like a jelly. Also too much sauce on the chicken sandwiches. The tea in the teapot was ok . The price of the afternoon tea is exorbitant. It was a real disappointment especially as we had come from England .
  22. JC

    JoeC

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined 7 days ago

    overall5food5service4ambience5
    Great experience. A little pricey but was worth it.
  23. J

    Jenny

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service2ambience3
    Hello, I was there to get the afternoon tea at 10.45 am just by myself so as 1 person, we are only supposed to stay one and half hour as it was specified earlier in the reminder email. Nothing wrong with this since I got it in mind. However, the woman who served me brought me a container, a paper bag for the remaining pastries and the check without any request. I checked the hour, it was only 11.45am. I felt like I had to rush everything to get out since I still had 30 min ahead. This is unacceptable from a high renowned place as the Plaza. Honestly, i expected something much more refined both in the food and the service. This was okay but nothing exceptional. I definitely expected a very exceptional experience but I was disappointed at some point. I will definitely not recommend the place although it has a very reputation. I will not go back.
  24. EG

    EmmaG

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 29, 2022

    overall5food5service5ambience5
    This was an excellent experience, would highly recommend.
  25. HB

    HarryB

    Essex

    2 reviews

    5.0

    2 reviews

    Dined on November 29, 2022

    overall5food5service5ambience5
    Took my fiancé for her birthday to have afternoon tea. It lived up to our expectations and more. Faultless.
  26. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    2.0

    2 reviews

    Dined on November 29, 2022

    overall2food2service4ambience2
    Outrageously expensive for value
  27. AM

    AngieM

    Austin

    7 reviews

    5.0

    7 reviews

    Dined on November 29, 2022

    overall5food5service5ambience5
    Fun experience, food was amazing! This is a must if you are in NYC.
  28. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on November 28, 2022

    overall5food5service5ambience5
    Amazing experience
  29. TB

    TraceyB

    Philadelphia

    1 review

    2.0

    1 review

    Dined on November 28, 2022

    overall2food3service4ambience2
    Disappointed. Expected a better ambiance and more upscale experience for the price.
  30. AB

    AlanB

    Dublin

    1 review

    1.0

    1 review

    Dined on November 28, 2022

    overall1food2service1ambience3
    Terrible waste of money. Stale sandwiches. Awful service and practically ignored for the entire stay. Just under $400 for the “experience” - very poor and wouldn’t recommend!
  31. KL

    KellyLouise

    1 review

    2.0

    1 review

    Dined on November 28, 2022

    overall2food2service2ambience3
    Very disappointing. The food wasn’t great and the service was slow. Almost like we were forgotten once we’d been seated.
  32. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on November 28, 2022

    overall5food5service5ambience5
    18th Birthday
  33. MR

    MarthaR

    New England

    5 reviews

    5.0

    5 reviews

    Dined on November 28, 2022

    overall5food5service5ambience5
    The overall experience was amazing. From the moment you walk and to your seat it’s an experience. First off the atmosphere is stunning, it was already decorated for Christmas and it was beautiful. The wait staff was amazing as well, their service was so professional and genuinely they were all so nice. We reserved for the afternoon tea and it was unbelievable if you do ever want an amazing experience you need to book a reservation at the Palms Court it was worth every penny. Absolutely LOVED it!!!
  34. DG

    DinnerGuest

    New York Area

    1 review

    4.0

    1 review

    Dined on November 27, 2022

    overall4food3service5ambience5
    Our server Shalom Kahn was fantastic. So attentive and charming. Food has improved too which was a welcome surprise. Overall we enjoyed our tea very much!
  35. LC

    LynneC

    1 review

    2.0

    1 review

    Dined on November 26, 2022

    overall2food3service2ambience2
    Sadly we didn’t feel the ambiance of this beautiful hotel, it is beginning to look a little shabby. We expected the staff to be impeccable too which wasn’t the case. Whilst the food was a feast for the eyes and delicious the service was a little slapdash. We didn’t feel we had value for money.
  36. AR

    AlvaroR

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service5ambience5
    Great experience. Fariz Tello took went above and beyond to make us feel welcome and appreciated
  37. MC

    MariluC

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food4service5ambience5
    Tea at the Palm Court was a delightful experience. It is a beautiful room and the service is impeccable. The Chia tea was delicious and I would definitely recommend it. The savory and sweet scones with clotted cream we're excellent, and the choice of sandwiches and sweets were good. I wasn't a fan of a couple of the sandwiches, but the majority were tasty. I do think it is a bit pricey, however it is the Plaza and a special occasion anytime there.
  38. s

    sammysbeforeseinfeld

    Baltimore

    16 reviews

    5.0

    16 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5
    The Palm at the Plaza is beautiful, the service is spectacular, the Signature high tea is amazing and the presentation superb. Of course it is expensive, but you don't go there to worry about the price. It's a great experience and the Plaza was decorated beautifully for Christmas.
  39. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5
    Superb, a must for anyone visiting NYC.........
  40. DK

    DrKathy

    New York Area

    281 reviews

    vip
    5.0

    281 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5
    I highly recommend the High Tea experience at The Palm Court at the Plaza Hotel in New York City! This is one of the best places to kick start off your holiday! The minute you check in for your High Tea, you are greeted by their amazing hostesses. They are all professional and so nice! Our server for our High Tea was Fariz Tello. He is such a lovely person, respectful and explains all the details of the tea, sandwiches and mini desserts. Fariz and the staff at The Palm Court are a class act!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 4850 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 54 times today
Experiences are available.
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Additional information

  • Neighborhood

    Midtown East

  • Hours of operation

    Breakfast Daily 6:30 am–10:00 am Afternoon Tea Daily 10:30 am–4:00 pm Bar Daily 5:00 pm–11:00 pm

  • Cuisines

    American, Afternoon Tea

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    Valet

  • Public transit

    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

  • Phone number

    (212) 546-5300

  • Private party facilities

    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.

  • Private party contact

    The Palm Court: (844) 386-8188

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo