G
Gregory
フェニックス・アリゾナ州評価・口コミ (10)
- 総合評価 5
- 料理 5
- サービス 5
- 雰囲気 5
Overall, it was an absolutely wonderful experience with one notable exception regarding the initial interaction with the lady at the restaurant reception which I need mention because her behavior was simply unacceptable for a venue of such prestige at your wonderful hotel. In short, when I approached the reception at roughly 1230 on 4 may 2025, I greeted the lady at the reception in an extremely polite manner. Not only did she not return my greeting, but she gave me a dirty look as if I disgusted her and then simply bursquely said "name." Her arrogance and unprofessionalism was out of place at your establishment. With this said, when I mentioned my dissatisfaction with her colleague, he, gentleman with white blazer, went above and beyond to address my concern. When we were eventually seated our server, Mr. JALAL did an absolutely spectacular job in taking great care of us. If there ever were a picture to describe dedication and professionalism, it would be Mr. JALAL. He made our experience absolutely wonderful. Mr. Jalal, please accept my deepest thanks for your absolutely outstanding demonstration of professionalism. Best wishes to you "good sir".