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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.5 (7031)
$50 and over
American
768 5th Avenue, New York, NY 10019

Make a reservation

2 people
7:00 PM
Booked 79 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Fancy
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Private dining

Menu

View menu on restaurant's website

What 7,031 people are saying

The Palm Court at The Plaza Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.3Food
  • 4.6Service
  • 4.7Ambience
  • 3.8Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers an iconic New York experience with "stunning decor" and "phenomenal service." Guests appreciate the "amazing tea" and "outstanding pastries." However, some mention high prices and inconsistent food quality. Overall, it's a "beautiful setting" perfect for special occasions and creating lasting memories.

7,032 Reviews

  1. Jerome Christopher

    San Francisco3 reviews

    5.0

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service from Ursula in such an exquisite place!

    Is this helpful?

  2. Jennifer VIP

    Portland2 reviews

    4.0

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Shalim was wonderful. We had a lovely experience!

    Is this helpful?

  3. Michael

    Orlando51 reviews

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A wonderful experience we really enjoyed. Our server, Kazi Jalal, was amazing! And, the gluten free options were really good; with so many to choose from.

    Is this helpful?

  4. Lisa

    Dublin4 reviews

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Elvis our server was great and looked after us. The table layout for the 3 of us meant it wasn’t easy for us all to have a conversation which was a shame. Overall a nice experience but felt a little formulaic.

    Is this helpful?

  5. Gregory

    Phoenix10 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Overall, it was an absolutely wonderful experience with one notable exception regarding the initial interaction with the lady at the restaurant reception which I need mention because her behavior was simply unacceptable for a venue of such prestige at your wonderful hotel. In short, when I approached the reception at roughly 1230 on 4 may 2025, I greeted the lady at the reception in an extremely polite manner. Not only did she not return my greeting, but she gave me a dirty look as if I disgusted her and then simply bursquely said "name." Her arrogance and unprofessionalism was out of place at your establishment. With this said, when I mentioned my dissatisfaction with her colleague, he, gentleman with white blazer, went above and beyond to address my concern. When we were eventually seated our server, Mr. JALAL did an absolutely spectacular job in taking great care of us. If there ever were a picture to describe dedication and professionalism, it would be Mr. JALAL. He made our experience absolutely wonderful. Mr. Jalal, please accept my deepest thanks for your absolutely outstanding demonstration of professionalism. Best wishes to you "good sir".

    Is this helpful?

  6. Melissa

    Sacramento4 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    A once in a lifetime NYC experience. Service was impeccable. Beautiful and tasty.

    Is this helpful?

  7. Will VIP

    Dallas13 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Glorious. Come hungry. Dress nice. Expect at least 1.5 hours to enjoy

    Is this helpful?

  8. Judy

    New York City1 review

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful place for a birthday celebration! Can’t wait to have tea again

    Is this helpful?

  9. Brett VIP

    Kansas City5 reviews

    4.0

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Good experience. More touristy than classic afternoon tea. Loud, lots of people, lots of kids. Servers are wonderful. Food really good. Just don’t expect Bridgerton or traditional afternoon adult tea

    Is this helpful?

  10. Patti

    New York City4 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    My family enjoyed a wonderful afternoon tea at the Plaza! The food, the atmosphere and the service was superb!

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.5 stars by 7031 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. New York City
  4. Manhattan
  5. Midtown East

Make a reservation

2 people
7:00 PM
Booked 79 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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