The Palm Court at The Plaza Hotel

4.3
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3011 Reviews
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$31 to $50
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American

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Afternoon Tea
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambiance that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Specials

Thanksgiving Dinner Special Menus & Offers

Traditional Grand Feast in the iconic Palm Court will be served beginning at 10:30am, last seating at 4:45pm. Buffet will include a variety of classic Thanksgiving fare from roasted turkey, lamb, salmon, a raw bar, an array of accompaniments, and desserts.

Thursday, November 28, 2019

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Sun - Thu 5:00PM - 9:00PM

What 3011 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.6
ambience
3.7
value
Noise · Quiet
77% of people would recommend it to a friend
5
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LV
1 review
Dined 2 days ago
Overall1food2service1ambience3

The Palm Court is looking tired. Chandeliers need to be cleaned. The service was very slow and waiters not familiar menu. Very disappointing expensive experience.

OT
New York Area
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very enjoyable dining experience - highly recommend

s
New York Area
1 review
Dined 3 days ago
Overall2food2service3ambience4

Overpriced and food was nothing special. Scones, cakes and sandwiches were not particularly exceptional given the amount we had to pay of almost 100 dollars per person

MR
Chicago
1 review
Dined 3 days ago
Overall5food5service5ambience5

If you’re looking for the most classic and glamorous high tea, this is it! We were especially impressed with their gluten free/vegan options!

BG
1 review
Dined 3 days ago
Overall2food4service1ambience4

Attended Sunday tea with my 13-year-old daughter. Our server was borderline rude when I told him we would be sharing one tea tray. Didn't check back on us throughout the service until he dropped off the check. Very disappointing. Go to the Russian Tea Room or the Pierre if you want a high tea experience without the attitude.

CW
New York Area
6 reviews
Dined 3 days ago
Overall2food2service4ambience3

overpriced

SR
Oklahoma City
24 reviews
Dined 4 days ago
Overall5food5service5ambience5

Love the brunch here!
Our waiter was so attentive and friendly. He made our experience a great one!

G
New York Area
4 reviews
Dined 4 days ago
Overall5food5service4ambience5

Little over priced but everything was very nice.

PG
1 review
Dined 4 days ago
Overall1food1service1ambience1

Hi, we had an afternoon tea at the Plaza and it was a disaster from the start. Even though our reservation was for 1-30pm we were made to stand outside and wait for 35 minutes before being seated. Then the waiter we had was rude and rude could be, slamming things down on the mirrored table in an aggressive way and saying things like ‘what do you want’ in a shouting manner when taking our order. Then the tea....there was no tea bag or loose leaf tea in the pot so the tea was so weak like dishwater. I’ve had a better cup of tea at home with supermarket teabags. What a horrid experience and we won’t be back anytime soon

OT
New York Area
1 review
Dined 4 days ago
Overall5food4service4ambience5

Girls weekend in the city

LH
1 review
Dined 4 days ago
Overall4food3service4ambience5

It was definitely a fun experience but I don't think I would pay to do that again. The food was mediocre at best but the tea tasted great. It was an something I enjoyed during my time in the city.

J
1 review
Dined 5 days ago
Overall1food1service1ambience3

25 mn waiting to get a bad granola and two eggs. Outrageouly expensive for insignificant breakfast. A pure frauf even if the place l9oks quite nice.

J
1 review
Dined 5 days ago
Overall1food1service3ambience1

Absolute rip off. Avoid Avoid Avoid. Love afternoon tea and have eaten it in many wonderful places. This was not one of them! Like eating in the middle of a busy transport terminal. Sandwiches poor and not replenished. Scones over baked. And cake selection very unimaginative. Expected much more for the cost.

L
San Francisco
2 reviews
Dined 5 days ago
Overall4food4service3ambience5

We received a friendly greeting and seated in a timely manner. Our server didn’t really explain or discuss the menu, we observed other servers taking the tome to do this, and he was not very friendly at all.

OT
New York Area
1 review
Dined 6 days ago
Overall5food5service5ambience3

It was my birthday

OT
Houston
1 review
Dined 6 days ago
Overall5food5service5ambience5

High Tea with my sister

AT
London
1 review
Dined 7 days ago
Overall5food5service5ambience5

It was the best breakfasts my girlfriend and I have ever had. We were very excited before we went and it didn't disappoint at all. Of course it is on the pricey side, but you get great quality of food and great service for the price you are paying and the ambience is amazing.

R
1 review
Dined on November 6, 2019
Overall5food5service5ambience5

Amazing service love the little touch for birthdays couldn’t have asked for any more

JB
Philadelphia
13 reviews
Dined on November 6, 2019
Overall5food5service5ambience5

An elegant way to spend an afternoon. Not for every day, but a real treat when you want to celebrate a special occasion.

J
London
2 reviews
Dined on November 6, 2019
Overall4food5service5ambience4

The perfect place to start your day whether celebrating something special or just looking for a quiet place. Service was fantastic and food was exceptional.

E
1 review
Dined on November 6, 2019
Overall3food3service2ambience3

The place is very beautiful. But the lady at the front desk was very cold, almost rude, so we felt unwelcome at this place. They seated us at the very end of the room (we made reservation at least a month ago and during all the time we were there the room was half empty). The food was average.

s
1 review
Dined on November 5, 2019
Overall4food4service4ambience5

Lovely afternoon and experience. You are paying for the location thou

N
San Diego
2 reviews
Dined on November 5, 2019
Overall3food3service3ambience3

I live In the city and had my mom and her friend visiting. I had a reservation for three at noon. We sat down, we’re admiring the amazing decor, ceiling, art, etc. 10 minutes later, with 90% of the restaurant empty, they sat 6 children under 6 years old at the table directly next to us. While the kids were cute, it was not the experience we were hoping for and when we asked if we could move they said no and the server literally backed away from the table and never brought it up again. It was a fun 1 time thing, but I won’t be bringing anyone back.

OT
Hawaii
3 reviews
Dined on November 4, 2019
Overall5food5service5ambience5

Beautiful brunch!

n
New York Area
1 review
Dined on November 3, 2019
Overall2food1service3ambience2

There used to be a charm about the Plaza Hotel, especially the palm court high tea. I sensed that the charm is no longer there. It all looks and feels quite similar on the surface, but something has unfortunately changed, or missing rather. I still had a good experience with my dear friend, but I won't necessarily go out of my way to recommend the palm court.

DI
New York Area
3 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

We had a wonderful day celebrating our moms birthday. Service and food was great. Cant wait to go back again!

d
New York Area
26 reviews
Dined on November 3, 2019
Overall4food3service4ambience5

Go because it's a classic. Go because it's The Plaza. Don't go for just the food. Not much value in the afternoon tea and way too much sugary desserts vs food.

BC
Phoenix
7 reviews
Dined on November 3, 2019
Overall5food5service4ambience5

Wonderful experience!

EM
New England
1 review
Dined on November 2, 2019
Overall3food3service3ambience3

My husband and I went for afternoon tea at The Palm Court at The Plaza for a date, thinking it would be a pleasant and relaxing experience. He later compared it to lining up to go to the top of the Empire State; an iconic part of the NYC experience but over-hyped and too crowded.
We had a 3:15 reservation but didn't get seated till 3:45. There were about 20 other people waiting with us, so clearly they had overbooked. It was very loud the entire time we were there, and very cramped. I witnessed waiters with champagne nearly spilling their trays about 5 times.
We both ordered the $83 New Yorker Tea. The scones were great, and I enjoyed the Darjeeling tea as well as the cucumber sandwiches. Everything else was mediocre. In addition, we paid $8 for a sencha that I did not realize was not part of the package, and that left me rather disgruntled.

J
New Orleans
1 review
Dined on November 2, 2019
Overall4food3service3ambience5

For an experience of a high afternoon tea, I will recommend it. But the service is disappointing. We waited for 30 minutes past our scheduled reservation. Guests crowded in front of the dining entrance waiting to be seated. There should be a better way to treat guests specially for a venue like this. The servers should be more accommodating and cordial to guests as well.

MN
New York Area
16 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

What a special experience. The food, the champagne, the service was impeccable. Only complaint is that we arrived early and were told we would be seated on time but it was over 20 minutes after our reservation by the time we were seated. When you have a late lunch planned, to go that late after a reservation without appropriate expectation setting was disappointing. Particularly for a little girl excited to have her Eloise tea.

ST
New York Area
2 reviews
Dined on November 2, 2019
Overall1food2service1ambience2

We had a reservation for afternoon tea and still had to wait 30 minutes standing to be seated. Overcrowded and little attention from the server. Our food ( scones, sandwiches and sweets) came out way before the tea. We had to wait another 10 minutes for the tea. We were 4 people and only got 3 pots of tea. One of them was a tea we didn’t order but the waiter thought we should try. We didn’t like it and did not understand why the waiter didn’t bring us what we ordered. We had little sugar, and one small tiny cup of milk. We kept trying to get our waiters attention to ask for more milk and sugar, but it was near impossible. Next the restroom. The line is unbelievable. There are only 2 stalls. We waited forever in the line to use the restroom, about 15 minutes, and the restroom smelt bad. For the amount you are paying, it is ridiculous that the bathroom line is so long. Food was average. Overall the place is overcrowded and not worth the money for the poor service.

OT
1 review
Dined on November 2, 2019
Overall3food4service4ambience4

Arrive on time but still have to wait for another 30 mins to be seated. Won’t come again

OT
New York Area
1 review
Dined on November 2, 2019
Overall2food2service1ambience3

The service was absolutely awful. We sat there for 20 minutes without being greeted by our server. The bus boy had to ask him twice before he came over. We did not receive our tea for over 45 minutes and had to ask the manager to check on it. Our waiter did not check in once to see how we were doing. I will not be going back as the service was awful and not worth the money. Disappointing experience to take my family to who was visiting.

KF
New York Area
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

It was a lovely brunch with great service as they didn’t hover or interrupt conversation but were attentive and accommodating. It was my moms birthday, they surprised her with macaroons & a nice message !

T
Chicago
10 reviews
Dined on November 2, 2019
Overall3food3service2ambience5

Very overpriced breakfast. My $26 pancakes were not as good as homemade. You’re paying for the name of the hotel.

OT
Cancun
1 review
Dined on November 1, 2019
Overall3food4service4ambience4

Buen ambiente y servicio

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KP
1 review
Dined on November 1, 2019
Overall4food4service3ambience3

Having had afternoon tea at the Dorchester in London this doesn’t compare. Pen on the menu - not good enough. Fake flowers as opposed to decadent fresh flowers replaced every fortnight at the Dorchester, not good enough! Food was lovely but I would have preferred ‘proper’ sandwiches as opposed to delicate finger sandwiches. The bread was also slightly stale.

HE
New York Area
1 review
Dined on November 1, 2019
Overall3food3service3ambience3

I was disappointed in the Afternoon Tea service compared to my first visit. The seating was fine but service only mediocre. The server did not explain what was on either platter until I called her over & asked & then she only explained the savory plate not each dessert. The tea was so weak (we chose King’s Breakfast tea i think was the name) that my British guest had to ask for another teabag or 2-3 to be added to it. The savory food was tasty and most of the desserts were good but I was there for 2 birthdays & confirmed it both by phone & when we arrived but still the waiter seemed to forget & then brought out a plate that appeared hastily put together with only 1 kind of dessert on it & unfortunately the least tasty of the desserts (the dessert looks like a tiny hamburger in different colors with cream inside). Very disappointed & really wanted to treat the birthday ladies to a great experience.

NW
Orlando
1 review
Dined on October 31, 2019
Overall1food1service1ambience1

Staff was rude. We sat for atleast 10 minutes with zero service besides water. You would think that the plaza had better service but I guess not! Definitely will not be back!

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