The Palm Court at The Plaza Hotel

4.3
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3356 Reviews
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$31 to $50
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American

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Afternoon Tea
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambiance that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Sun - Thu 5:00PM - 9:00PM

What 3356 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.6
ambience
3.6
value
Noise · Quiet
77% of people would recommend it to a friend
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OT
New York Area
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

The Palm Court was our first stop in NY for Afternoon Tea. It was our first time dining here and it was wonderful. Our waitress was very helpful and the “New Yorker” was amazing! It’s definitely a must do for your time here in the city.

b
Atlantic City
2 reviews
Dined 3 days ago
Overall5food5service4ambience4

We went to Palm Court for Afternoon Tea. It met all expectations. There was a large variety of tea which we both were able to find one we liked. We both ordered the same thing, which wasn’t a bad idea since everything is small portions it would be difficult share. That being said, we left full. It was an experience that did take nearly 2 hours so it’s definitely something to be savored. Our waiter was efficient but I heard other wait staff explain more of the details to their patrons. We were okay with adventuring by taste of the condiments on the table but some may prefer to know what they are before they taste. All in all it was a great experience we will remember for some time!

KC
1 review
Dined 3 days ago
Overall5food5service5ambience5

Every member of staff took very good care of us not only n the day but prior to it also. Fantastic value for money. We're so glad we shared memories of our day at Palm Court and The Plaza.

OT
San Francisco
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

First visit to NYC

P
Brighton
1 review
Dined 5 days ago
Overall2food3service1ambience2

Totally overrated and overpriced.
If you've had tea at the Langham or Savoy or pretty much any high end hotel in London then this might disappoint you as it did me.
Service was slow.
Food was average
You are paying for the name not the experience in my opinion.

OT
Cleveland
1 review
Dined 5 days ago
Overall5food5service5ambience5

High tea, it was wonderful, great teas, great food! A little pricey but worth the experience!

OT
Western NC
1 review
Dined 6 days ago
Overall2food3service2ambience2

The Plaza Hotel is not the same. Ridiculously overpriced and over run with tourists. I will never go back.

HA
1 review
Dined 6 days ago
Overall5food5service5ambience5

Spectacular. They even brought out some special macaroons for my birthday. The only thing is that it is super expensive-but the experience is worth it!

LB
New York Area
3 reviews
Dined 6 days ago
Overall5food5service4ambience4

Amazing, as always!

NA
1 review
Dined 6 days ago
Overall2food2service2ambience1

Food: Decent, nothing special, for tea even, especially at that price point. Service: Waiter never returned after serving tea -- not a huge deal; we flagged down another. Ambiance: Definitely a pretty space, but way, way, way too touristy if you are a NYer looking for a quiet, elegant meal. The plaza would do well to enforce a dress code and discourage, say, hovering around the space taking all-important instagram photos. For $120 a "plate" I'd prefer not to eat in a boiling sea of logowear t-shirts and embroidered jeans. Should have known better.

OT
New York Area
6 reviews
Dined 7 days ago
Overall2food3service3ambience3

Granddaughter birthday for Eloise Tea.
Too crowded with disheveled tourists. Reservation for 3pm made through Open Table was useless because they had no table ready. Had to wait almost half an hour. Tea sandwiches ok.
The ladies room dirty. Vast difference from her first Eloise tea “experience” , as they call it, from 6 years ago.

OT
1 review
Dined 7 days ago
Overall2food3service1ambience2

my teenagers didnt like the food & there was only the New Yorker for them. staff didnt cime to the table much & still demanded a 15% tip which was an extra $58

s
New York Area
12 reviews
Dined 7 days ago
Overall4food4service5ambience5

Tea, atmosphere and service was excellent.
Afternoon tea Food was just okay. Bar food was better.

NN
New York Area
7 reviews
Dined 7 days ago
Overall5food5service5ambience5

What an experience for myself & my 11 year old daughter! The atmosphere and service was just top notch! The food was fresh and tea amazing! We will never forget the experience of having tea at this landmark hotel !

RM
Cleveland
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

I have been wanting to do High Tea at The Plaza for sometime. It was worth every dollar. Absolutely loved it. Highly recommend.

OT
New York Area
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Our server, Ursula, was lovely. She made the tea experience so special for my 5-year old niece. The food was delicious and a perfect portion. The champagne was crisp and the tea was so fragrant. Ambiance here cannot be beat!

h
1 review
Dined on February 15, 2020
Overall3food4service4ambience4

Have had tea at the Plaza Palm Court before. It is always lovely and the food and wait staff is excellent. We had a reservation at 3 pm and waited until 3:30 before we were seated. What’s up with that? There were plenty of tables available...

OT
1 review
Dined on February 15, 2020
Overall3food3service3ambience5

Average experience. Expected a lot more from the price and venue

CT
Miami
1 review
Dined on February 15, 2020
Overall5food5service5ambience4

My daughters birthday

JG
1 review
Dined on February 15, 2020
Overall4food4service3ambience5

Service was disappointing and that lowered overall expectations.

OT
New York Area
18 reviews
Dined on February 15, 2020
Overall1food1service1ambience1

Beautiful place and mediocre service, especially on a busy weekend like Valentine’s Day weekend.

OT
New York Area
1 review
Dined on February 14, 2020
Overall1food1service3ambience5

The food was basically raw vegetables

OT
Tampa
3 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Wonderful Valentine’s Day meal. Excellent service and fantastic food.

OT
New York Area
3 reviews
Dined on February 12, 2020
Overall5food4service5ambience5

the cocktails were amazing we had the white cosmopolitan

OT
Miami
4 reviews
Dined on February 12, 2020
Overall2food2service1ambience4

Found Afternoon Tea to be quite disappointing. Service was SLOW. Tea was outstanding, as were the gluten free scones, but everything else left much to be desired.

JB
New York Area
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

We love it there but it’s definitely not where you’d go for a good value!

OT
1 review
Dined on February 9, 2020
Overall5food5service4ambience5

We enjoyed the experience. However, the wait staff could have been more attentive.

OT
Central Coast
5 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

We brought our grandchildren to New York for some important firsts - including afternoon tea at the Plaza! It was excellent in every way!

LB
New York Area
2 reviews
Dined on February 8, 2020
Overall4food4service3ambience4

We arrived on time for our reservation and we waited an hour to be seated. I expect better from the Palm Court. They gave us complementary champagne, but an hour wait with a reservation is unexceptionable. We watched multiple guests get seated before our party of three. Then our server was unavailable for most of the time. We often had to flag down other servers for assistance. I’ve been here many times and I was excited to bring my friend here to celebrate her birthday. She was underwhelmed to say the least. It was only five minutes after we sat down when a server plopped down her birthday macaroons and ran off. They didn’t even say her name or sing. I never would have come back if I knew the service was going to be so substandard. The gluten free food was fantastic and the tea was great, but the service was pretty bad.

TE
New York Area
2 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

It was an excellent experience that my 9 year old won't soon forget.

EG
Philadelphia
34 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

always a fun treat to go there for afternoon tea.

R
New York Area
1 review
Dined on February 7, 2020
Overall2food2service2ambience2

Restaurant was very cold
Service poor
Didn’t feel like a priority
Had to ask to refill water glass
Restaurant week dinner was way to small to satisfy anyone
Most tastes good except crudeti
Sadly disappointed

L
New York Area
12 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

We recently visited the Palm Court for a special occasion - the first anniversary of my wife's heart transplant. We have been to the Palm Court before and this visit did not disappoint. We ordered the New Yorker Tea, and everything on there was delicious as usual (although the plain scones were a little dry and disappointing, the strawberry scones were delicious). The tea sandwiches were on point, as were the mini-pastries. The atmosphere and venue were beautiful and the service and staff were accommodating, friendly and wonderful. Our server, Kazi, made the entire experience that much better. His service and attitude were impeccable, and when he found out what the anniversary was for, he went above and beyond to make my wife feel special - he took many pictures for us and expressed his happiness for my wife's journey. We always look forward to a day at The Plaza and look forward to many more visits in the future.

OT
New York Area
1 review
Dined on February 7, 2020
Overall5food3service5ambience5

Wonderful experience. Service was excellent.

OT
New York Area
4 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

It was so worth it!! Went for restaurant week and the set-up was kinda similar to an afternoon tea. I would definitely love to go back!!!

E
Louisville
22 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

A must to do while you are in the city. Great experience and great service. Fourth generation to be making memories.

M
New York Area
5 reviews
Dined on February 6, 2020