The Palm Court at The Plaza Hotel
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While on business in NYC, our Champagne Tea was one of our self-care moments. From the moment we walked into the Palm Court of The Plaza Hotel. until we departed, the staff treated us like royalty. We will go back soon. Do not miss this opportunity.
Service was pretty mediocre for the price and venue. Kept having to ask for my water to be refilled. No on greeted us for 15 minutes.
Everyone was incredibly nice and helpful which contributed to a wonderful birthday celebration for my 85-year-old mother.
Outstanding from start to finish.
Really enjoyed the afternoon. Food was delicious and service efficient.
Always an amazing time!! The afternoon tea and Eloise tea is wonderful!! The staff, food, and ambiance were perfect!! We're never disappointed!! Our server Mr. Kazi was truly amazing!! Thank you!! We'll be returning soon!!
Visit with my daughter for a classical nyc experience It was okay but much more expensive than the same London experience
I would absolutely recommend the Plaza Hotel. The ambience is amazing and so is the staff!
Our scheduled time slot was Noon. We had to check in with the attendant, which took 15 minutes in line. Thereafter, we were waiting to be seated for over 20 minutes. There were approximately 15 guests seated before us. The restaurant opens @ noon, so I'm not sure why we were kept waiting. The food was fair. Our server was not very helpful relative to the tea selections. There were a number of small children in attendance, which made for a noisy atmosphere, not soothing at all. The only ladies restroom is quite a distance away - takes a good walk to get there. I'm amazed there is not a ladies restroom adjacent to the restaurant...thankfully, we are not physically challenged... i don't know how someone with a challenge makes it to the restroom. I will not be returning.
The Palm Court was our first stop in NY for Afternoon Tea. It was our first time dining here and it was wonderful. Our waitress was very helpful and the “New Yorker” was amazing! It’s definitely a must do for your time here in the city.
Amazing afternoon tea good choice of sandwich fillings, and small pastries. We went for my birthday and staff came out with a plate of macaroons with a candle which was a lovely touch.
We went to Palm Court for Afternoon Tea. It met all expectations. There was a large variety of tea which we both were able to find one we liked. We both ordered the same thing, which wasn’t a bad idea since everything is small portions it would be difficult share. That being said, we left full. It was an experience that did take nearly 2 hours so it’s definitely something to be savored. Our waiter was efficient but I heard other wait staff explain more of the details to their patrons. We were okay with adventuring by taste of the condiments on the table but some may prefer to know what they are before they taste. All in all it was a great experience we will remember for some time!
Every member of staff took very good care of us not only n the day but prior to it also. Fantastic value for money. We're so glad we shared memories of our day at Palm Court and The Plaza.
First visit to NYC
Totally overrated and overpriced.
If you've had tea at the Langham or Savoy or pretty much any high end hotel in London then this might disappoint you as it did me.
Service was slow.
Food was average
You are paying for the name not the experience in my opinion.
High tea, it was wonderful, great teas, great food! A little pricey but worth the experience!
The Plaza Hotel is not the same. Ridiculously overpriced and over run with tourists. I will never go back.
Spectacular. They even brought out some special macaroons for my birthday. The only thing is that it is super expensive-but the experience is worth it!
Amazing, as always!
Food: Decent, nothing special, for tea even, especially at that price point. Service: Waiter never returned after serving tea -- not a huge deal; we flagged down another. Ambiance: Definitely a pretty space, but way, way, way too touristy if you are a NYer looking for a quiet, elegant meal. The plaza would do well to enforce a dress code and discourage, say, hovering around the space taking all-important instagram photos. For $120 a "plate" I'd prefer not to eat in a boiling sea of logowear t-shirts and embroidered jeans. Should have known better.
Granddaughter birthday for Eloise Tea.
Too crowded with disheveled tourists. Reservation for 3pm made through Open Table was useless because they had no table ready. Had to wait almost half an hour. Tea sandwiches ok.
The ladies room dirty. Vast difference from her first Eloise tea “experience” , as they call it, from 6 years ago.
my teenagers didnt like the food & there was only the New Yorker for them. staff didnt cime to the table much & still demanded a 15% tip which was an extra $58
Tea, atmosphere and service was excellent.
Afternoon tea Food was just okay. Bar food was better.
What an experience for myself & my 11 year old daughter! The atmosphere and service was just top notch! The food was fresh and tea amazing! We will never forget the experience of having tea at this landmark hotel !
I have been wanting to do High Tea at The Plaza for sometime. It was worth every dollar. Absolutely loved it. Highly recommend.
Our server, Ursula, was lovely. She made the tea experience so special for my 5-year old niece. The food was delicious and a perfect portion. The champagne was crisp and the tea was so fragrant. Ambiance here cannot be beat!
Have had tea at the Plaza Palm Court before. It is always lovely and the food and wait staff is excellent. We had a reservation at 3 pm and waited until 3:30 before we were seated. What’s up with that? There were plenty of tables available...
Average experience. Expected a lot more from the price and venue
My daughters birthday
Service was disappointing and that lowered overall expectations.
Beautiful place and mediocre service, especially on a busy weekend like Valentine’s Day weekend.
The food was basically raw vegetables
Wonderful Valentine’s Day meal. Excellent service and fantastic food.
the cocktails were amazing we had the white cosmopolitan
Found Afternoon Tea to be quite disappointing. Service was SLOW. Tea was outstanding, as were the gluten free scones, but everything else left much to be desired.
We love it there but it’s definitely not where you’d go for a good value!
We enjoyed the experience. However, the wait staff could have been more attentive.