The Palm Court at The Plaza Hotel

4.3
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3365 Reviews
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$31 to $50
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American

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Afternoon Tea
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambiance that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Sun - Thu 5:00PM - 9:00PM

What 3365 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.6
ambience
3.6
value
Noise · Quiet
77% of people would recommend it to a friend
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DC
Phoenix
29 reviews
Dined 3 days ago
Overall5food5service5ambience5

While on business in NYC, our Champagne Tea was one of our self-care moments. From the moment we walked into the Palm Court of The Plaza Hotel. until we departed, the staff treated us like royalty. We will go back soon. Do not miss this opportunity.

OT
Denver
1 review
Dined 4 days ago
Overall3food3service1ambience5

Service was pretty mediocre for the price and venue. Kept having to ask for my water to be refilled. No on greeted us for 15 minutes.

AF
Kansas City
1 review
Dined 4 days ago
Overall5food4service5ambience5

Everyone was incredibly nice and helpful which contributed to a wonderful birthday celebration for my 85-year-old mother.

C
Yorkshire
1 review
Dined 5 days ago
Overall5food5service5ambience5

Outstanding from start to finish.
Really enjoyed the afternoon. Food was delicious and service efficient.

E
1 review
Dined 5 days ago
Overall5food5service5ambience5

Always an amazing time!! The afternoon tea and Eloise tea is wonderful!! The staff, food, and ambiance were perfect!! We're never disappointed!! Our server Mr. Kazi was truly amazing!! Thank you!! We'll be returning soon!!

OT
London
5 reviews
Dined 5 days ago
Overall4food4service4ambience5

Visit with my daughter for a classical nyc experience It was okay but much more expensive than the same London experience

TJ
Philadelphia
2 reviews
Dined 5 days ago
Overall4food5service5ambience5

I would absolutely recommend the Plaza Hotel. The ambience is amazing and so is the staff!

s
Los Angeles
15 reviews
Dined 5 days ago
Overall2food3service1ambience3

Our scheduled time slot was Noon. We had to check in with the attendant, which took 15 minutes in line. Thereafter, we were waiting to be seated for over 20 minutes. There were approximately 15 guests seated before us. The restaurant opens @ noon, so I'm not sure why we were kept waiting. The food was fair. Our server was not very helpful relative to the tea selections. There were a number of small children in attendance, which made for a noisy atmosphere, not soothing at all. The only ladies restroom is quite a distance away - takes a good walk to get there. I'm amazed there is not a ladies restroom adjacent to the restaurant...thankfully, we are not physically challenged... i don't know how someone with a challenge makes it to the restroom. I will not be returning.

OT
New York Area
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

The Palm Court was our first stop in NY for Afternoon Tea. It was our first time dining here and it was wonderful. Our waitress was very helpful and the “New Yorker” was amazing! It’s definitely a must do for your time here in the city.

SG
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Amazing afternoon tea good choice of sandwich fillings, and small pastries. We went for my birthday and staff came out with a plate of macaroons with a candle which was a lovely touch.

b
Atlantic City
2 reviews
Dined on February 20, 2020
Overall5food5service4ambience4

We went to Palm Court for Afternoon Tea. It met all expectations. There was a large variety of tea which we both were able to find one we liked. We both ordered the same thing, which wasn’t a bad idea since everything is small portions it would be difficult share. That being said, we left full. It was an experience that did take nearly 2 hours so it’s definitely something to be savored. Our waiter was efficient but I heard other wait staff explain more of the details to their patrons. We were okay with adventuring by taste of the condiments on the table but some may prefer to know what they are before they taste. All in all it was a great experience we will remember for some time!

KC
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Every member of staff took very good care of us not only n the day but prior to it also. Fantastic value for money. We're so glad we shared memories of our day at Palm Court and The Plaza.

OT
San Francisco
3 reviews
Dined on February 18, 2020
Overall5food5service5ambience5

First visit to NYC

P
Brighton
1 review
Dined on February 18, 2020
Overall2food3service1ambience2

Totally overrated and overpriced.
If you've had tea at the Langham or Savoy or pretty much any high end hotel in London then this might disappoint you as it did me.
Service was slow.
Food was average
You are paying for the name not the experience in my opinion.

OT
Cleveland
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

High tea, it was wonderful, great teas, great food! A little pricey but worth the experience!

OT
Western NC
1 review
Dined on February 17, 2020
Overall2food3service2ambience2

The Plaza Hotel is not the same. Ridiculously overpriced and over run with tourists. I will never go back.

HA
1 review
Dined on February 17, 2020
Overall5food5service5ambience5

Spectacular. They even brought out some special macaroons for my birthday. The only thing is that it is super expensive-but the experience is worth it!

LB
New York Area
3 reviews
Dined on February 17, 2020
Overall5food5service4ambience4

Amazing, as always!

NA
1 review
Dined on February 17, 2020
Overall2food2service2ambience1

Food: Decent, nothing special, for tea even, especially at that price point. Service: Waiter never returned after serving tea -- not a huge deal; we flagged down another. Ambiance: Definitely a pretty space, but way, way, way too touristy if you are a NYer looking for a quiet, elegant meal. The plaza would do well to enforce a dress code and discourage, say, hovering around the space taking all-important instagram photos. For $120 a "plate" I'd prefer not to eat in a boiling sea of logowear t-shirts and embroidered jeans. Should have known better.

OT
New York Area
6 reviews
Dined on February 16, 2020
Overall2food3service3ambience3

Granddaughter birthday for Eloise Tea.
Too crowded with disheveled tourists. Reservation for 3pm made through Open Table was useless because they had no table ready. Had to wait almost half an hour. Tea sandwiches ok.
The ladies room dirty. Vast difference from her first Eloise tea “experience” , as they call it, from 6 years ago.

OT
1 review
Dined on February 16, 2020
Overall2food3service1ambience2

my teenagers didnt like the food & there was only the New Yorker for them. staff didnt cime to the table much & still demanded a 15% tip which was an extra $58

s
New York Area
12 reviews
Dined on February 16, 2020
Overall4food4service5ambience5

Tea, atmosphere and service was excellent.
Afternoon tea Food was just okay. Bar food was better.

NN
New York Area
7 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

What an experience for myself & my 11 year old daughter! The atmosphere and service was just top notch! The food was fresh and tea amazing! We will never forget the experience of having tea at this landmark hotel !

RM
Cleveland
3 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

I have been wanting to do High Tea at The Plaza for sometime. It was worth every dollar. Absolutely loved it. Highly recommend.

OT
New York Area
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Our server, Ursula, was lovely. She made the tea experience so special for my 5-year old niece. The food was delicious and a perfect portion. The champagne was crisp and the tea was so fragrant. Ambiance here cannot be beat!

h
1 review
Dined on February 15, 2020
Overall3food4service4ambience4

Have had tea at the Plaza Palm Court before. It is always lovely and the food and wait staff is excellent. We had a reservation at 3 pm and waited until 3:30 before we were seated. What’s up with that? There were plenty of tables available...

OT
1 review
Dined on February 15, 2020
Overall3food3service3ambience5

Average experience. Expected a lot more from the price and venue

CT
Miami
1 review
Dined on February 15, 2020
Overall5food5service5ambience4

My daughters birthday

JG
1 review
Dined on February 15, 2020
Overall4food4service3ambience5

Service was disappointing and that lowered overall expectations.

OT
New York Area
18 reviews
Dined on February 15, 2020
Overall1food1service1ambience1

Beautiful place and mediocre service, especially on a busy weekend like Valentine’s Day weekend.

OT
New York Area
1 review
Dined on February 14, 2020
Overall1food1service3ambience5

The food was basically raw vegetables

OT
Tampa
3 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Wonderful Valentine’s Day meal. Excellent service and fantastic food.

OT
New York Area
3 reviews
Dined on February 12, 2020
Overall5food4service5ambience5

the cocktails were amazing we had the white cosmopolitan

OT
Miami
4 reviews
Dined on February 12, 2020
Overall2food2service1ambience4

Found Afternoon Tea to be quite disappointing. Service was SLOW. Tea was outstanding, as were the gluten free scones, but everything else left much to be desired.

JB
New York Area
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

We love it there but it’s definitely not where you’d go for a good value!

OT
1 review
Dined on February 9, 2020
Overall5food5service4ambience5

We enjoyed the experience. However, the wait staff could have been more attentive.

OT
Central Coast
5 reviews