The Palm Court at The Plaza Hotel

4.5
2395 reviews
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$31 to $50
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American
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambiance that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Mon - Thu 7:30PM - 10:00PM

What 2395 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.3
service
4.6
ambience
3.8
value
Noise · Quiet
83% of people would recommend it to a friend
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Phoenix
1 review
Dined a day ago
Overall 1food 4service 1ambience 1

We waited 20 minutes for our table to be setup. There was absolutely no service from Syed (our waiter) whatsoever. We had to ask a different waiter to order champagne for us which took nearly 20 mins. Fabric was missing from the chairs and the general appearance and service was not what we have experienced in the past from the Plaza. Highly disappointed!

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F
New York Area
34 reviews
Dined 2 days ago
Overall 4food 4service 4ambience 5

Friendly service. Wide selection of Teas. Delicious sandwiches and pastries. 😊

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M
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Celebrated Valentines Day with afternoon tea at The Palm Court while on holiday in New York.
Fabulous food , Great Service and a beautiful place in general was not disappointed

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OT
New York Area
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great food and service! Nice and quiet.

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VW
Dallas
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

We had an excellent time for afternoon tea. The food was delicious as well as the tea. The service was superior!!

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LH
1 review
Dined on February 10, 2019
Overall 4food 3service 5ambience 5

Beautiful room, excellent service but it was a very expensive treat.

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MS
Houston
1 review
Dined on February 10, 2019
Overall 1food 1service 1ambience 1

Overpriced and TERRIBLE service. I made a reservation through opentable and still had to wait over 20 mins to be seated. Once seated the waiter took our order and did not return for over 30 mins. I finally grabbed another waiter who apologized and brought our food out. Food was ok, but the restaurant wad overstaffed and inefficient. Do not recommend.

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DP
Pittsburgh
1 review
Dined on February 10, 2019
Overall 2food 2service 2ambience 2

Very disappointed. Maybe there was staff that had called off that caused a back log in the kitchen but the wait for a table (we had a reservation) and then the long wait for food that came out cold was not worth it.

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OT
New York Area
1 review
Dined on February 10, 2019
Overall 5food 5service 4ambience 5

Excelente la comida y el lugar. Los cócteles son buenos aunque algo caros comparados con lugares de similar calidad.
El servicio estuvo muy bien. Aunque cometieron un error en uno de los platos que generó una demora.

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t
Las Vegas
5 reviews
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

The afternoon tea was spectacular! Worth every penny. The palm court was beautiful, the tea selection is huge, and the service was perfect.

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J
New York Area
1 review
Dined on February 9, 2019
Overall 3food 2service 2ambience 5

Went for restaurant week and it was a big ripoff. It was a tasting not an actual meal. The waitress was not friendly and let us sit there for 10 minutes before greeting and taking our orders. The room is stunning.

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KS
1 review
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

Amazing service, beautiful atmosphere, great food and drinks. Will be back every time we visit NYC

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OT
West Sussex
1 review
Dined on February 8, 2019
Overall 4food 3service 5ambience 5

We took afternoon tea. Great staff, I mean really really fabulous staff. Great ambience. Beautiful service. Weirdly, the cream that came for 2 large scones (to be split into 4 halves, obviously) amounted to less than one tablespoon for 2 people. We had to keep asking for more (brought to us very willingly, but seriously It would’ve been easier to give us enough in the first place). The scones themselves were superb but frankly most of the other cakes were bland and didn’t set the world on fire. Plaza staff are a true asset but someone from management should probably pay a visit to the Ritz in London, to see how to put a delicious tea on for guests (the price is almost exactly the same).

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b
Louisville
4 reviews
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

We had the loveliest girlfriends weekend away! Thanks for the wonderful way to start our vacation!

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OT
Mexico City
1 review
Dined on February 8, 2019
Overall 5food 5service 3ambience 5

There were dirty tables all around, it sean that they needed more staff, the greater was great

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k
St. Louis
1 review
Dined on February 8, 2019
Overall 4food 4service 5ambience 5

Great. Beautiful. Would go again
Love the old world character

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CL
1 review
Dined on February 7, 2019
Overall 4food 5service 5ambience 5

it was our first time in this beatiful place an unforgettable experience. I'm sure we'll be back again🍹🍹🍹😍😍😍

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TA
New York Area
1 review
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

Decided to do afternoon tea on the recommendation of a friend and from start to finish it was an amazing experience. Staff were very attentive and helpful. Tea, sandwiches and pastries very nice and what we could not finished they placed in a lovely container and bag for us. Very nice atmosphere and a great place to people watch. Not cheap but worth every penny.

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ML
1 review
Dined on February 7, 2019
Overall 2food 3service 1ambience 3

Service was terrible and the food was a joke. The only good part of the meal was the bartender and the drinks he made

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MC
Dallas
8 reviews
Dined on February 6, 2019
Overall 5food 5service 5ambience 5

The ambient is very upscale and stylish, the food excellent and the service very attentive.

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n
New York Area
1 review
Dined on February 5, 2019
Overall 5food 5service 5ambience 5

Elvis is the best. Very kind and attentive. The food is very good.

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L
New York Area
5 reviews
Dined on February 4, 2019
Overall 5food 4service 5ambience 5

The Palm court was a beautiful experience. Food was good. Ambiance was so nice. The place is beautiful. Service was excellent. Would definitely come back. Would definitely recommend it to a friend.

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A
1 review
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

The ambiance was amazing. Our waitress was so patient and polite with our questions and request. She was very helpful with the menu. A very peaceful atmosphere for such a big restaurant. Definitely a must in New York City

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OT
Pittsburgh
4 reviews
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

Completely perfect!

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RM
Los Angeles
2 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

It was absolutely fantastic! Thank you for a beautiful experience!

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MK
1 review
Dined on February 2, 2019
Overall 2food 2service 2ambience 5

I've been to the Palm Room several times- and I chose to take my small son to celebrate my birthday. The service was lackluster, the sandwiches were slightly stale, and for the cost, frankly, I'd rather have gone to Alice's Tea Cup.

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RB
New England
4 reviews
Dined on February 2, 2019
Overall 4food 5service 5ambience 3

We had a 2:00 reservation but we had to wait 30 minutes for a table which was annoying. No place to sit while waiting. Loud obnoxious people at the bar were distracting. Rest rooms far away from restaurant. Service and food were excellent!

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S
New York Area
1 review
Dined on February 2, 2019
Overall 4food 4service 3ambience 4

We really enjoyed it ,, it was my mom’s birthday ..,
The only disappointment was I had 1.30 pm and we were not seated until 15,20 mins after .,,
When the hostess took us to be seated the spot was available even before we checked in as it was next to the bar and we could see the empty clean table while waiting..
I was wondering why we had to wait 20 mins while the table was already available...
The server lady was very sweet though

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LL
Dallas
1 review
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

The breakfast experience at The Palm Court was perfect. Kazi made our time extremly special. We were there for my mother's birthday and the food was perfect, the ambiance was beautiful but the srevice is what really shined. Thank you to Kazi and the Palm Court for such a lovely time.

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s
Washington DC
4 reviews
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

i was at the plaza for a very special event, reuniting with my new half sister and niece as a result of an incredible sleuthing story on ancestry and 23andme. that in and of itself was magical, topped off by the tea and beautiful setting. truly a treasured life moment and so emotional for me! and then, the most wonderful man was our waiter, elvis. i have to say i have never met a more naturally kinder and attentive waiter! it was extraordinary! before you knew it we were sharing life stories and it was beautiful. my sister had enjoyed a particular tea from south africa and he gave me a sample! i gave it to her and it was a blessing all around of simple kind heartedness from this dear elvis! we vowed to always come back to the palm court as a new family tradition. thank you elvis for being you, it was a wonderful moment in time for all of us!

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OT
Pittsburgh
3 reviews
Dined on January 31, 2019
Overall 5food 5service 5ambience 5

I took my daughters to a special afternoon tea for my birthday. Everything was delicious, service was amazing and we had a wonderful experience.

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RR
New York Area
3 reviews
Dined on January 31, 2019
Overall 5food 5service 5ambience 5

We celebrated for my wife’s 60th birthday and they did not disappoint everything was wonderful and the food was delicious.

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o
1 review
Dined on January 30, 2019
Overall 5food 5service 5ambience 5

We absolutely loved the afternoon tea we are from london england and have tried many places in the UK for afternoon tea and the plaza does it in the same way which is wonderful, we also stayed at the hotel so took the cakes back to the room as we couldn’t finish them off . It was amazing!! Cant wait to visit again
Olivia

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b
New York Area
3 reviews
Dined on January 29, 2019
Overall 3food 2service 3ambience 4

For the price point, my branzino and the side vegetables were disappointing. I did like the cheese plate and the ambiance/history of the place though. The drinks are good but extremely overpriced.

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OT
1 review
Dined on January 27, 2019
Overall 1food 2service 1ambience 2

Pesimo servicio, la comida normal y muy cara

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OT
Louisville
9 reviews
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

I had alerted the staff days before that I was bringing my wife her birthday as well as us celebrating our anniversary. They went above and beyond our expectations! Everything was as you’d expect.

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LG
Pittsburgh
1 review
Dined on January 26, 2019
Overall 2food 2service 3ambience 4

Beautiful place, however, once the hostess confirmed an early seating for us we had to stand for almost an hour before seated! The restaurant was not busy at all and many empty seats!! The waitress informed us wrong about their specials and the menu options . The food was overpriced with no taste or presentation- very disappointing! Very disappointing birthday dinner unfortunately.

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OT
Toronto
3 reviews
Dined on January 26, 2019
Overall 5food 5service 3ambience 5

Amazing food and a decent selection of teas! Very enjoyable!

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OT
New York Area
1 review
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Always a good time.

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JH
Raleigh
33 reviews
Dined on January 26, 2019
Overall 4food 3service 3ambience 5

Our visit to the Palm Court was a special occasion. We were in New York to celebrate my granddaughter’s 9th birthday. One of our celebratory events was tea at the Palm Court. The 4 adults enjoyed it tremendously, the 8 year old not so much. The food is very much geared to the adults. We would absolutely have adult tea again but would not attempt to make it a special event for a child. As an aside, the bathroom situation (upstairs and wind around for quite a bit to discover 2 stalls, one broken toilet and no toilet paper) certainly did not do the Plaza proud. For a building that was supposedly redone at its last purchase, it seems inconceivable that there is no public toilet for the Palm Court, and the one public bathroom is a travesty.

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