The Palm Court at The Plaza Hotel

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1. OT

   OpenTable Diner

   Seattle

   5 reviews

   2.0

   5 reviews

   Dined 2 days ago

   overall2food3service3ambience2

   Lots of people dressed down. Jeans, jean shorts and other people with shorts/t-shirts. Way over priced for what we got. There is a bar in the middle of it all that really did not help. Adding one glass of champagne to one tea service was +$40 per person!
   

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2. AB

   AllisonB

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   The Palm Court never fails to produce a wonderful experience and top notch service.
   

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3. BT

   BriT

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food4service5ambience5

   It was a wonderful experience for my daughter and I, very pricey but worth it at least once. The food wasn’t amazing, just good, but it’s really the experience you’re paying for. Fair warning, ripped jeans are not allowed, my daughter wore them with a nice top and they had to ask the manager if we could come in. A small scare because we had our reservation for months, but they were kind enough to allow us in.
   

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food3service5ambience5

   Para la hora del té, tendrían que poner más cosas dulces. No tanto salado.
   

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5. ZV

   ZurinV

   New York Area

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   overall4food5service2ambience3

   Lovely historical place but I'm afraid they are resting on their reputation as the Plaza hotel and it doesn't reflect in service. The waiter was uninformed and unfriendly. He seemed to not want to answer our inquiries on the high tea menu. Then he tried to rush us out. I was quite disappointed.
   

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6. RM

   RossM

   New York Area

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food5service1ambience5

   Cannot understand that when one has a reservation that it takes so long to look on the computer and to decide where patrons need to sit!! It is very incompetent in the modern age of technology. But the food make up for this irritation. Maybe AI will solve this problem in future?
   

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7. DB

   DeborahB

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Afternoon Tea at the Plaza Hotel was fabulous! The ambiance, food and service were amazing. We enjoyed an exquisite birthday celebration. I highly recommend it for any special occasion!
   

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8. OT

   OpenTable Diner

   New York Area

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   overall3food5service2ambience4

   We were 3 people for High Tea on May 24, 2023. The place is lovely! It was more on the empty side and yet at first they tried to give us a table right next to where the glasses and service was. They changed us to a much better table. Although the waitstaff was friendly, they need training. We spent $575 (3 High Tea plus a bottle of Champagne) and did not receive the service expected. Waistastaff need to be more attentive (when our cups of water were empty - we had to waive trying to catch their attention for more water). The food was amazing! We ate everything and as we had still Champagne, we sat back to relax and enjoy our Champagne (we still had Champagne in the ice bucket too). I did not appreciate that our check was brought right after we finished and the server said (in a nice way though), “it would be nice if you left the tip in cash. If you can’t don’t worry”. Why did we get the check? I did not ask for it. I ignored it, but it was a turn off. When we finished our glasses of Champagne (with the check waiting on our table), I reached out to the ice bucket and served ourselves two full glasses of Champagne. I did not managed to relax and enjoy the rest of the Champagne. We still drank the Champagne, left 18% tip and left. Again, servers are friendly. It’s not their fault to lack training.
   

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9. C

   Carlito

   New York Area

   4 reviews

   vip
   5.0

   4 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   The perfect mid day solace from the city noise and bustling crowd. Very classy and relaxing atmosphere….
   

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10. K

    Kasia

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Too much cleaning in front of customers but other than that it was excellent
    

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11. P

    Pattie

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Fabulous, yet pricey. One of the gems of NYC. Outstanding food, ambiance, and service. Such a beautiful place.
    

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12. f

    feli

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food5service4ambience4

    I loved the high tea vibes but the crowd is ok the older side The staff was overall okay but I felt could have been more attentive. The tea itself was amazing and I think every pastry and sandwich we had was amazing. Ended up doing a bottle of moscato for 38$ instead of the one glass of champagne for 30$ and I think it was a better values
    

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13. SA

    StephanieA

    New York Area

    1 review

    2.0

    1 review

    Dined on May 21, 2023

    overall2food4service2ambience2

    Second experience at the Plaza for high tea in the afternoon. Unfortunately, our waiter was in a rush to put in our orders without explaining the menu. In addition, he brought out the wrong teas that he had told him we wanted along with messing up our order. 2 out of the 3 Central Plaza orders both had substituted the pesto sandwich with a vegan option. He brought out all three with vegan substitution and also forgot to bring out the Salmon option. Kept pouring the wrong tea in our tea cups- pretty unreal and wish I was making this up. Therefore, the price does not justify the service.
    

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14. LR

    LittleRedTT

    Chicago

    28 reviews

    vip
    5.0

    28 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5

    Just wonderful! Beautiful setting … delightful experience! It’s not to be missed. And when we come back to NYC we will certainly come for tea again. I ❤️the Palm Court at The Plaza.
    

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15. s

    scrappykorina

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5

    I can see why the only place to have high tea is at The Palm Court at The Plaza Hotel! We had a great time! The food was delicious and the service was impeccable! There is just no comparison!
    

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5

    Amazing time, will be back for tea time! Worth every penny!
    

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17. LS

    LuchieS

    New York Area

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    We enjoyed our afternoon tea yesterday. The staff are friendly, delicious food and tea. Thank you very much.
    

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18. SV

    ScarlethV

    Fort Lauderdale

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 19, 2023

    overall5food5service5ambience5

    It is wonderful experience. The food is delicious and the service is exceptional.
    

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19. CY

    CYFeats

    Central Coast

    41 reviews

    vip
    5.0

    41 reviews

    Dined on May 19, 2023

    overall5food4service4ambience4

    Great experience. Tea is exceptional - tea sandwiches are ok. The dessert was wonderful. $200pp is a bit high but it is the plaza and a nice girls lunch experience.
    

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20. KP

    KathyP

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on May 19, 2023

    overall5food5service5ambience5

    Once in a lifetime experience having afternoon tea. Gorgeous room, attentive staff, and delicious food. The place where memories are made!
    

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21. T

    Tjabs

    1 review

    3.0

    1 review

    Dined on May 18, 2023

    overall3food2service5ambience5

    Ambiance was perfect but the high tea below level and bit standard. Not bad but no value for money Staff is really nice by the way
    

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22. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on May 18, 2023

    overall5food5service5ambience5

    My mom and I had a truly lovely experience at the Palm Court. Our waitress and host were extremely welcoming and helpful. It was my mom’s birthday and they surprised us with chocolate, a candle and singing. I would highly recommend!
    

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23. SD

    SamD

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 18, 2023

    overall5food4service5ambience5

    The food was mostly great! Inclusive menu for vegetarians but there were a few items (particularly the desserts) that were not as good as I expected them to be. I was more impressed with the servers. We asked one to take our photo and he took multiple angles to make sure we were happy and even retook a photo when the food came a minute later!
    

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24. p

    pammypocket

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 18, 2023

    overall5food5service5ambience5

    10/10 ! great staff and we LOVED fariz! definitely returning in a month to celebrate with him again 💕
    

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25. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on May 15, 2023

    overall1food1service1ambience2

    Overpriced, the service was horrible, not friendly towards the elderly/handicapped, and the actual food was not nearly worth what we were charged. It all looked like leftover ingredients from a regular restaurant menu. Never coming back.
    

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26. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 15, 2023

    overall2food2service2ambience2

    Overpriced. Poor service. Mediocre food. Not a special experience despite the cost
    

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27. J

    Jenna

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food5service2ambience5

    The experience was good but I do wish the waiter interacted with us more about the pastries and bites brought out as well as the type of champagne they poured us. It ended up being a rose which is fine but was not what we were expecting. We didn't feel like we had much of a say at all of what was served.
    

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28. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    The most beautiful Mother’s Day! Service was phenomenal. I just wish we could’ve customized our option more but such a memorable experience nonetheless
    

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29. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    It was a perfect Mother’s Day afternoon tea. A wonderful experience.
    

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30. SB

    SusanneB

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food4service5ambience4

    We had the pleasure of having High Tea on Mother’s Day. Our server, Fariz, made the experience unforgettable. Everything was first class. There is nothing like The Plaza!
    

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31. S

    Sophiam

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2023

    overall4food4service5ambience5

    Wish it was more like British style where we can repeat on sandwiches and treats
    

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32. AL

    AnnetteL

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5

    It was a wonderful afternoon with a varied range of delicacies, an excellent and super chilled rosé champagne in a great atmosphere and a particularly attentive waiter (Elvis). He immediately prepared for my girlfriend's birthday and surprised her with small gifts. Thank you!
    

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33. M

    Mels

    Brighton

    7 reviews

    4.0

    7 reviews

    Dined on May 12, 2023

    overall4food5service3ambience5

    We had an amazing afternoon tea made even better by offering my favourite champagne brand. However, staff were very disinterested in our table, probably because we were visiting rather than regular guests. Also we noted the dress code policy when booking. However, it seemed this didn’t actually apply, with jeans/very casual wear being acceptable.
    

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34. OT

    OpenTable Diner

    Portland

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 12, 2023

    overall3food5service4ambience4

    The food was good but the table was filthy and the dishes were dirty.
    

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35. PS

    PaulineS

    London

    2 reviews

    2.0

    2 reviews

    Dined on May 12, 2023

    overall2food1service3ambience3

    I ordered special food for my diet before going & it wasn't ready said they didnt have any ham but eventually found some so sandwiches came late & were dry & curled up . We have had afternoon tea at the Ritz & Savoy in London & looked after us superb also they have no dress code as a lady came in with a baseball hat on & a skirt nearly showing her privates absolutely disgusting. Also they just whisked my cakes away & i didnt have chance to eat them as they took half an hour to sort my sandwiches out & never even asked me if they could take them or box them up for me the lady nxt door was offered to be boxed up . Please people be careful not a friendly or nice place very over rated & not worth the money. Never again
    

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36. OT

    OpenTable Diner

    Tampa

    1 review

    vip
    5.0

    1 review

    Dined on May 12, 2023

    overall5food5service5ambience5

    Thank you Mary for the great service! She was wonderful
    

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37. OT

    OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on May 11, 2023

    overall5food5service5ambience5

    Attentive staff, great food, relaxing afternoon tea
    

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38. BH

    BarbaraH

    Tampa

    6 reviews

    5.0

    6 reviews

    Dined on May 11, 2023

    overall5food5service5ambience5

    Absolutely lovely time. Our waitress Ursula was wonderful and attentive.
    

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39. OV

    OlgaV

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5

    Loved our afternoon tea experience. Food, service, atmosphere everything was amazing. It is not cheap but worth it especially for a special occasion!
    

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40. A

    Alanf

    San Francisco

    6 reviews

    2.0

    6 reviews

    Dined on May 8, 2023

    overall2food4service4ambience2

    It’s lovely but extremely overpriced. The service was attentive and the food well prepared. Simply not worth the money.
    

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