The Palm Court at The Plaza Hotel

4.5
1929 reviews
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$31 to $50
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American
Top Tags:
  • Afternoon Tea
  • Special Occasion
  • Good for Birthdays
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Private dining
Dining Style
Casual Elegant
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Cuisines
American, Afternoon Tea
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Hours of operation
BREAKFAST:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am

AFTERNOON TEA:
Daily 12:00pm to 4:30pm

EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
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Phone number
(212) 546-5300
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Sani Hebaj
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Neighborhood
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Cross street
Fifth Avenue at Central Park South
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Public transit
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
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Special events & promotions
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at palmcourt@fairmont.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!

A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email plazaevents@fairmont.com
Additional
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine

Private Dining

Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.

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Specials

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Mon - Thu 7:30PM - 10:00PM

What 1929 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.3
service
4.6
ambience
3.6
value
Noise · Quiet
78% of people would recommend it to a friend
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5.0Dined 4 days ago

Fabulous. Our first visit to New York and we were celebrating our 42nd wedding anniversary .wanted to do something special and it certainly was. Fabulous afternoon tea. Fabulous atmosphere and service.

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2.0Dined 6 days ago

Over priced, poor food quality, and under service. Good ambience, however, not worth the price. Open table rating of this restaurant does not reflex the reality. 3 stars from Yelp is more accurate.

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2.0Dined on June 15, 2018

Very over priced for food quality. Tea was excellent food was terrible

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5.0Dined on June 15, 2018

What a special treat for a mother-daughter outing. We will treasure this moment always!

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5.0Dined on June 15, 2018

Great professional and friendly service Greatful and amazed by the offering of vegetarian and vegan options by the server. We are definitely coming back again for afternoon tea or dinner. We had a great experience.

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5.0Dined on June 14, 2018

Lovely staff and great service. Cocktails pricey and were pretty average. Very nice glass of red wine though

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4.0Dined on June 13, 2018

One is paying for the architecture and the elegance. The food was alright but not close to the value of the price. For a special outing it’s quite nice. For an excellent eating experience for the price well, the atmosphere is the best part.

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5.0Dined on June 12, 2018

The afternoon tea is now a lovely mother/daughter memory.

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5.0Dined on June 12, 2018

Although it’s an expensive tea service, it was great! Food was more than enough, plenty of tea, great staff, and they even brought my mother a little happy birthday plate of macaroons since I put it was her birthday in my reservation. Overall, great experience!

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5.0Dined on June 11, 2018

Stunning venue with delicious food. Pricey but perfect for a special occasion

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5.0Dined on June 9, 2018

Amazing experience. Exceptional service! Will go again.

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2.0Dined on June 8, 2018

Manager seating people was a major jerk. Food was very overpriced and service at the table was ok when they were around. Just sort of treated like a number. Tea for 4 was over $400 and we were treated like we were at Wendy’s. Very disappointed.

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5.0Dined on June 8, 2018

My friend and I came here during our visit to New York City. We had always talked about going, and finally went this trip - and we are so glad we did! The restaurant is very nostalgic and old school New York, and the afternoon tea service was absolutely delightful. I would argue we wont the jackpot with our waitress, who was incredibly helpful with recommendations and provided wonderful service throughout the tea service. We did the Royal Tea with champagne and it was lovely (in a good way!). The food was delicious and the desserts were scrumptious (and we were very thankful for the to go boxes since we couldn't finish it all). I highly recommend doing this while in NYC!

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5.0Dined on June 8, 2018

Everything was perfect. We went for high tea and the food was amazing, our server was absolutely lovely and the location is perfect. If it’s not June at the Plaza it’s not New York!

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5.0Dined on June 8, 2018

It was an day to remember

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5.0Dined on June 8, 2018

I had breakfast with my father before we went shopping and touring NYC. Fabulous way to start the day. The service was friendly and professional. The food was good. The ambiance was beautiful. Best daddy/daughter date. Highly recommend it.

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1.0Dined on June 7, 2018

Server not friendly, which is disappointing for an expensive afternoon tea experience.

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5.0Dined on June 7, 2018

What a delightful experience! First class dining with superb service. The patisseries were incredible! Highly recommend!

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5.0Dined on June 5, 2018

It is a must if you are in NYC for a visit. They really know how to make it special for little girls. Read her Eloise first and it will have even more meaning. It's not cheap but Tea at the Plaza Palm Court is a once in a lifetime experience you'll never forget.

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3.0Dined on June 5, 2018

Food during afternoon tea was mediocre at best. WAY TOO EXPENSIVE for what we had. I know the “Plaza” is all about being expensive, but the quality of the food is NOT worth the price! I wish I could go back in time and not have had tea there.

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3.0Dined on June 3, 2018

We had made a reservation over a month in advance for afternoon tea. Arrived on time and had to wait 20 minutes to be seated. While waiting, we ordered a bottle of wine at the bar, which we then had brought to our table. Once seated, the server was not welcoming and did not offer to go over the menu with us, go over the tea selection, and rushed us to order. That was the last time we saw him. No one checked to see if everything was ok, if we needed water, or poured the wine in the ice bucket at our table. It might as well have been a buffet since we had to serve ourselves. I’ve been to high tea at the ST. Regis and Four Seasons where they dote in you hand and foot and they make sure your tea cup is never empty and will pour it for you. For the price at the Plaza, the service was not at all what I expected for such a prestigious place. When someone finally checked on us, it was a different server who then later informed us that our waiter had left and gone home, and sometimes people did that. Maybe we should have left and gone home too. However, the food was delicious.

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5.0Dined on June 3, 2018

Written review cannot do justice to the Palm Court it must be experienced. My wife is a native New Yorker and had been dropping Subtle hints about having afternoon tea there on our Upcoming trip. We set a Sunday afternoon aside so we wouldn’t feel rushed while we were there.
The food was exquisite and the presentation spot on. The wait staff was attentive with out being overbearing . I highly recommend that you give the Plam Court a chance, you will not be disappointed.

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5.0Dined on June 2, 2018

There is still something magical about tea at The Plaza in the Palm Court. Took my two daughters for afternoon tea for a birhday celebration. The service was extremely attentive from start to finish and they even surprised the birthday girl with special macaroons. Not an inexpensive experience, but worth it for a special occassion splurge.

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5.0Dined on June 1, 2018

We took our daughter to celebrate earning her MPH. We had the vegan tea menu, which was just the right amount of food. I didn’t feel the uncomfortable fullness on leaving. I didn’t feel deprived by the vegan selections, but was impressed by how well they did vegan. It didn’t feel like an afterthought.

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4.0Dined on June 1, 2018

My three tween daughters and I had tea. It was lovely. Nice server. Food was delicious and beautiful.

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2.0Dined on May 28, 2018

So-so but very expensive

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5.0Dined on May 28, 2018

It was everything I would imagine! The service, food, location, room, everything was outstanding! I felt like I was treated as a princess. Yes it was expensive, but the whole package makes it worth it. And it doesn't makes it any less chic if you take a 'doggy bag'. They actually suggest it, because they give you a lot of food.
I went for the afternoon tea and I was alone. But I saw dates and friends and even families together. It is proper to dress chic and nice, but not a total must. I think they appreciate it more. You can take your time and enjoy the moment. I would recommend it to everyone who thinking about doing it.

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5.0Dined on May 28, 2018

Highlight of our NY family trip. We where treated with special attention. Everything was perfect.

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5.0Dined on May 28, 2018

It's nice that the Palm Court still does a traditional high tea for locals and visitors alike. And such a pretty setting!

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3.0Dined on May 27, 2018

The place is beautiful and ambiance is so catching. The food is not that fantastic for the price they are asking for it. It is set menu that you have no control over it. I was expecting more finger sandwiches than pastries that I could buy in any pastries shop. After all it is an experience that you would probably have once and will just talk about. It is not that cheap and expect to stop by at first available pizza place if you have your kids with you. By the way pizza from Angelo’s was out of this world.

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5.0Dined on May 27, 2018

Amazing experience present to my 2 daughters for graduation, we live in Scotland this was their idea

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5.0Dined on May 27, 2018

Been there before and will be there again and again!

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4.0Dined on May 27, 2018

We were very excited to go to the Plaza for high tea. We were disappointed with the service, which was unfriendly and rushed. The food was good but not spectacular. I appreciated the gluten-free option and the desserts and scones were great. The gluten-free bread used on the sandwiches was very poor.

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3.0Dined on May 25, 2018

Our waiter was probably one of the most dreary people we’ve ever had as a server. He slapped the water glasses down on the table and asked if we were ready to order, despite the fact we had just been seated. He sighed heavily when we asked for a couple of minutes to decide which afternoon tea we were going to have. We then observed him ask the four ladies at the table beside us if he could clear their table. They politely told him “no” as they still had food on their plates and also on the serving platters. He went away but was back in less than five minutes asking to clear the table again although they were still eating. He kept hovering over us waiting for our order. We asked to have a different server and that gentleman was very pleasant but overall our experience at The Plaza Felt rushed and not at all special which was very disappointing as we had travelled from overseas and this was to be one of the highlights of our birthday trip.

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5.0Dined on May 25, 2018

Beautiful setting for afternoon tea. Thoroughly enjoyed the experience.

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5.0Dined on May 25, 2018

first visit to the plaza and it was amazing. would recommend to everyone.

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4.0Dined on May 25, 2018

Me and my wife went there for breakfast. The place is very beautiful, it was really special experience. The tea selection was amazing, the food, however, wasn't as great (6/10), perhaps I expected more from a place like this. Had some business people next to us talking very loud and it affected our overall impression of the place. Would recommend to go once just for the ambiance, but as far as food, there are many places that are way better and cheaper that the Plaza.

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5.0Dined on May 24, 2018

Lovely Afternoon Tea at the Plaza! The Royal Tea was different & delicious!

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3.0Dined on May 23, 2018

I think that there may be better places for afternoon tea in New York.

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5.0Dined on May 23, 2018

Our waiter was very nice and attentive. The food and pastries are always wonderful @ the Plaza.

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