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Ambiance  - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.3
4.3
6276 Reviews
$50 and over
American
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 10:30 a.m. – 4 p.m.

Evening Fare & Cocktails* | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Evening Tier and Light Fare menu ends at 10 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com

Make a reservation

2 people

7:00 PM


Booked 65 times today
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:00 am Afternoon Tea Daily 10:30 am–4:00 pm Bar Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

What 6,276 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.1Food
  • 4.3Service
  • 4.6Ambience
  • 3.5Value

NoiseModerate

6,276 Reviews
  1. OpenTable Diner

    Anchorage

    4 reviews

    vip
    4.0

    4 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5
    I have had high tea at the Plaza for years. Simething was wrong yesterday. I received my Champaign and tea then waited another half hour for food. Two people kept coming by apologizing to everyone. When I received the bill they had added an extra charge for the type of tea I chose. A $150 tea plus tax and 20% gratuity included,I should be able to choose any tea I want without there being extra charge. My team was $205. Just really not a value anymore. .

    Is this helpful?

  2. OpenTable Diner

    Houston

    5 reviews

    4.0

    5 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    You are paying for The Plaza experience. The food was good, depending on your likes. We left most of the savory tray but enjoyed the scones and a few of the sweets. It is not something I would do again or recommend given the price.

    Is this helpful?

  3. OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5
    The Plaza is gorgeous and such a staple for New York to visit! It’s definitely a bucket list experience, the ambiance is all the hype, but the food however is not, I was definitely disappointed and thought the food would have been better. I understand the complexity of unique pairings and flavoring, but some of the sandwiches were hard to swallow..tried pairing it with the tea and even thought about sipping champagne to pull the flavors out.. all in all it was a miss..so bummed!!

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  4. OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    The hostesses were the best part of the experience. Our waiter was curt and rushed us from the moment we sat down. He didn’t even give us a chance to choose our tea—he pushed on us what he decided we should get. The food was fine but not as special as pre-COVID. For the money, I would definitely choose somewhere else next time.

    Is this helpful?

  5. AnneJ

    Los Angeles

    2 reviews

    vip
    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 3
    What used to be such a special, sacred NYC tradition is now a tourist trap. Service was great. Everything else was a joke. Including but not limited to the bathrooms that were in the basement without any toilet paper in any of the stalls. Everything is in desperate need of a renovation.

    Is this helpful?

  6. OpenTable Diner

    New York City

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We have been going once or twice a year for many years except during 2020-2022.. Finding that the value can be improved by including the $30 per glass champagne in base cost. $450 + DOLLARS for included and added gratutidy for two, is not worth at this price point for occasional visits. Service is excellent however.

    Is this helpful?

  7. OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4
    Overpriced, mediocre tea and food. Husband and I were escorted to a small table next to a loud hallway when there were enough tables inside the restaurant. After I noticed a white couple getting seated into a quieter table inside the restaurant I asked the hostess to change us to a quieter table which she did promptly but nevertheless it dampened the mood. Such a shame bc we flew across the country for this experience but discovered it’s a tourist trap, don’t go there. Definitely not worth the $$$

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  8. OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Wonderful atmosphere and service! Highly recommend.

    Is this helpful?

  9. Mimi

    Vancouver

    3 reviews

    3.0

    3 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 5
    Good atmosphere, but food very mediocre. Service is average

    Is this helpful?

  10. MarisaS

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Exceptional. Food was amazing. Ambiance was wonderful. All the staff was friendly and inviting. A must-do experience while in New York.

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.3 stars by 6276 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 65 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:00 am Afternoon Tea Daily 10:30 am–4:00 pm Bar Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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