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About The Oak Room - The Westin St. Francis

This is the place to enjoy a hearty breakfast and a full buffet. For lunch, dinner and cocktails, relax in a historic retreat featuring a seasonal menu with some old time San Francisco favorites. Room has just finished an extensive renovation that was part of the whole renewal process of the Historic St. Francis. Join us on Facebook to take an indepth look at our remodeled room. We feature a Comprehensive California wine list.

335 Powell St
San Francisco, CA 94102
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
American, Contemporary American

Hours of Operation:
Breakfast: Monday - Friday: 6:30am - 10:30am, Saturday - Sunday: 6:30am - 11:30am; Lunch: Sunday - Saturday: 12:00pm - 2:00pm

Cross Street:
Post and Geary

Dress Code:
Business Casual

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(415) 774-0264

Website:
http://www.westinstfrancis.com/

Catering:
Able to cater for private funtions for up to 110pp. We can cater special menus that are personalised to the clients tastes and preference. Please call the Oak Room for a Menu Specialist for further details.

Parking Details:
Parking through the Westin St. Francis Hotel valet is available.

Public Transit:
There is a cable car stop in front of the hotel. Also, the Post and Geary street buses stop near the Hotel.

Executive Chef:
Bernd Liebergesell

Additional:
Banquet, Bar Dining, Beer, BYO Wine, Corkage Fee, Full Bar, Non-Smoking, Private Room, Wine

Special Events & Promotions:
Private Dining Room Available Please call the Oak Room for further details.

The Oak Room - The Westin St. Francis Ratings and Reviews

5
4
3
2
1

3.7

Overall Rating

based on all time ratingsThis restaurant has not received enough recent ratings to display a current ratings snapshot
food

3.7

service

3.8

ambience

3.8

value

3.4

Noise

Quiet

74% would recommend it to a friend

Special Occasion (480)
Romantic (295)
Fit for Foodies (216)
See All
Good for Groups (213)
Great for Lunch (208)
Notable Wine List (118)
Neighborhood Gem (98)
Kid-friendly (97)
Great for Brunch (74)
Late-night Find (33)
Quiet Conversation (17)
Hot Spot (15)
Business Meals (8)
Good for Anniversaries (7)
Cozy (6)
Good for a Date (6)
Pre/post Theatre (6)
Great for Outdoor Dining (5)
Good for Birthdays (4)
Comfort Food (4)
Vibrant Bar Scene (4)
Scenic View (3)
Sunday Lunch (3)
Worth the Drive (3)
Seasonal (3)
Afternoon Tea (2)
Authentic (2)
Casual (2)
Healthy (2)
Local Ingredients (2)
Quick Bite (2)
Afternoon Coffee (1)
Fun (1)
Gluten Free Options (1)
Happy Hour (1)
Live Music (1)
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562 reviews
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vip
 (Los Angeles)·Dined on August 8, 2017

This was my first time having Lunch at the Oak Room Restaurant. The menu was very nice and we had a great meal.

Tags: Cozy, Quiet Conversation, Great for Lunch, Business Meals
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food5
ambience4
service5
value5

 
 (San Francisco)·Dined on June 20, 2017

This lunch was for a special occasion. Perfect spot - classy, quiet and very good food. Service was great.

Tags: Fit for Foodies, Good for Anniversaries, Quiet Conversation, Healthy, Great for Brunch, Romantic
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on April 16, 2017

Went here for Easter Sunday brunch. The selections were very good with salads, seafood, traditional breakfast, omelet station, chicken, salmon and a carvery. We didn't have any of the meats from the carvery but they looked delicious. The place was very family friendly as there were a number of families with children in the place. It's located in the Westin St. Francis Hotel on Union Square. We had been expecting more of a crowd, especially with the tourist season starting up but it was not at all crowded and made for a quiet, pleasant meal. I haven't eaten in this restaurant in years but it was just as good as I remembered. If a tourist wants to have a quiet break and a good meal, I highly recommend this little gem.

Tags: Cozy, Great for Brunch, Special Occasion, Quiet Conversation, Kid-friendly
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food4
ambience4
service4
value4

vip
 (San Francisco)·Dined on March 13, 2017

THE OAK ROOM DOES NOT SERVE DINNER....ONLY BREAKFAST AND LUNCH. PLEASE DO NOT MAKE RESERVATIONS FOR DINNER AS WE DID AND FIND OUT THE RESTAURANT IS CLOSED FROM MID-AFTERNOON ON UNTIL THE NEXT MORNING!!!!

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food1
ambience1
service1
value1

 
 (San Francisco)·Dined on February 17, 2017

I am sorry that the Oak Room is planning to discontinue serving dinner. It is a quiet, attractive setting where I can have a good visit without having the conversation drowned out by loud noise. The food is steadily good. Service is fine. I would call it a good place for "gracious dining." None of the descriptions on your list above applies--and I suspect that is why dinner service is ending. Too bad.

1 person found this review helpful.
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food4
ambience4
service3
value4

vip
 (New York Area)·Dined on February 17, 2017

Think slllllooooow. And then be prepared to wait. Patiently. Bring a book. And a flashlight. It's dark. And slow.
Like the restaurant that time forgot.
Breakfast is pretty excellent.

1 person found this review helpful.
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food3
ambience2
service3

 
 (San Francisco)·Dined on February 17, 2017

I was there the day of the immigrant walk out so the service was horrible! Not a good experience in any way. Food bad, service terrible, wait time over an hour. Management seemed to be clearing tables but had an angry attitude and made the experience even worse.

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food1
ambience2
service1
value1

 
 (San Francisco)·Dined on February 14, 2017

It was a very busy night in the city with Valentines and a conference was in the city - I was able to get a last minute reservation here, to my surprise it was fantastic, I ordered the short ribs and they we're perfect in every way, so much that I want to come back for that same dish ! Everything was great about this experience.

Tags: Good for Groups, Good for a Date, Special Occasion, Quiet Conversation, Neighborhood Gem
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food4
ambience4
service4
value4

 
 (Palm Springs)·Dined on February 11, 2017

The service was disorganized and staff perfunctory. There appeared a lack of teamwork and connecting with customers. All staff were busy, but there appeared to be no systems in place for an efficient running of the restaurant. Food was quite good.

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food4
ambience3
service2
value2

 
 (San Francisco)·Dined on February 11, 2017

We were staying at the Westin and having just fought the Chinese New Year Parade traffic trying to get to the hotel didn't feel like going out. The restaurant is in house and convenient. Despite poor reviews regarding the service and food we found it OK. It wasn't a memorable experience in either a stellar or bad way. Everything in the city is expensive relative to what you can get in more suburban regions and this restaurant is no exception.

Tags: Quick Bite, Quiet Conversation
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food3
ambience3
service4
value3

 
 (San Francisco)·Dined on January 27, 2017

Food and ambiance was good. Service was abysmal! Had to wait for the table even though all the tables but 2 were open and we had a reso. Took 20 minutes to get a beverage. We had to ask for items we ordered. Check was delivered before they remembered to bring us dessert we had ordered! We had to point that out, too. Disappointing.

Tags: Quiet Conversation, Pre/post Theatre, Neighborhood Gem, Business Meals
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food3
ambience4
service1
value3

 
 (Sacramento)·Dined on January 27, 2017

Very relaxing for a wonderful meal. Our server was "on the ball" without being under your nose. My husband and I just went to San Francisco for a get away weekend and I attended a Buddhist conference. Perfect place for relaxing, conference off property, and being in the heart of town.

Tags: Notable Wine List, Special Occasion, Comfort Food, Cozy
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on January 26, 2017

We were 20 Minutes late for SF Restaurant Week réservation and they refused to serve us,they said the kitchen was closed.
They were not nice or in any way apologetic.
I'm actually relieved we didn't have to go,there was practically no one there and the room looked dated and tired,not fancy
lIke we had planned on.

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food1
ambience1
service1
value1

vip
 (Chicago)·Dined on January 21, 2017

One of the worst experiences in service I have ever had! It took almost 30 minutes to even be asked what we wanted to drink and longer to even get our ticket after asking for it 3 times

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food2
ambience2
service1
value2

vip
 (Washington DC)·Dined on January 21, 2017

Unfortunately the experience at The Oak Room was lackluster. Apparently much of the wait staffed called off for the evening so there was one server for the entire restaurant. Since we weren't in a hurry, we didn't make a fuss but it was noticeable. More than the service, the food was disappointing. It is basically made up entirely of the standard Westin room service menu that you can get at most Westin's around the country. I would have expected more from what was classified as a fine dining establishment. Just not worth the money.

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food3
ambience3
service2
value3

vip
 (San Francisco)·Dined on January 20, 2017

Food was excellent as well as the service. Ambiance was lacking and several solo diners were seated next to our table even tho the restaurant was almost empty.

Tags: Sunday Lunch, Fit for Foodies, Business Meals
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food5
ambience3
service5
value5

 
 (New York Area)·Dined on January 20, 2017

Everything Was perfect
Except the Hostess that told us tô return later just because we arrived ten minutes before

Tags: Late-night Find, Great for Lunch, Happy Hour
Was this review useful to you?Yes·No·
food4
ambience5
service4
value4

 
 (San Francisco)·Dined on December 31, 2016

Food was great but service was just pathetic specially for New Year's Eve dinner. I don't blame the wait staff since they were spread thin from what we observed. You would think the management would have more wait staff working during such a busy evening.

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food4
ambience3
service1
value4

 
 (San Francisco)·Dined on December 31, 2016

Elegant n festive NYr eve dinner to bring in 2017!

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 27, 2016

We went to get a good meal in advance of a play. Okay food, slowish service.

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food3
ambience3
service3
value3

 
 (San Francisco)·Dined on December 25, 2016

We have been to the Oak Room yearly at Christmas. This year we noticed the amount of variety was much less at the buffet. Those that had the turkey dinner said the stuffing was cold. The wait staff was very good.

Tags: Seasonal
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food4
ambience4
service5
value4

 
 (San Francisco)·Dined on December 25, 2016

We were extremely disappointed with our Oak Room dining experience. This was to be our Christmas Dinner. We were given a table outside the service entrance to the kitchen so there was a constant stream of wait staff passing our table. The meal was a combination of buffet for the appetiser and a choice of main meal. I chose pork loin which was substantial but dry and lacking in flavour as there was insufficient gravy and no apple sauce for example. My wife chose turkey which again was a large serving, however, the meat ws dry with insufficient gravy and the cranberry sauce was cold.

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food2
ambience1
service2
value1

 
 (San Francisco)·Dined on December 25, 2016

We came for the Christmas Dinner Buffet and the spread of salads,shrimp,crab,cheese, deserts and so on were incredible, I chose prime rib for my entree and it was delish. A guy played a piano in the corner muffling conversations.
We normally go to the Palace Hotel, but their buffet isn't what it used to be. Just a beautiful room and iffy food.

Tags: Special Occasion
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 24, 2016

Christmas Eve dinner with my mom and sister. We opted for the 3 course menu, which included course 1: dungeness crab chowder or greens, course 2: prime rib, chicken or salmon and a dessert course, all with a glass of chardonnay or cabernet. We all opted for chardonnay, dungeness chowder, prime rib and a cheesecake for dessert.
Magnolia Grove Chardonnay: very good. Not too dry, floral & citrus flavors. The best part: no headache! (Wine is a headache/migraine trigger usually).
Dungeness Crab Chowder: delicious! It had gruyere cheese in it, which I would have preferred to go without.
Prime Rib with roasted red & golden beets, broccolini, carrot and potato cake: LOVED! The meat was extremely tender, flavorful and the sides were crunchy, the potato cake was so good.
St. Francis Cheesecake: not my favorite. At this point in the meal, I was full, but I wanted to taste it, so I took 2 bites and asked for the rest to be wrapped to go. It was too lemony for me.
While tasty and delicious, this meal was very rich and all the decadence did not land well in my stomach. Next time I'd swap the chowder for the greens or ask for no cheese.

Tags: Comfort Food, Special Occasion, Good for Anniversaries, Business Meals, Hot Spot
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food5
ambience4
service5
value5

 
 (San Francisco)·Dined on December 24, 2016

It was a wonderful experience for me and my family. My husband loved the prime rib!

Tags: Live Music, Quiet Conversation, Special Occasion, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 24, 2016

So sad that this was one of the worst meals I have ever eaten. I've had better food at Denny's. ( sorry Dennys) each course was either too salty, bland and over cooked and so over priced. The service was really slow. It was Christmas Eve and our family has never gone out together for a nice meal at Christmas. My husbands grandmother used to go here in the 1950's so we thought it would be meaningful. We should have gone for pizza! For nearly $400 for food for 5 of us and that included only 2 glasses of wine, I was so disappointed. I don't make a lot of money and thought this would be a really special family treat. I've never written a bad review in my life.

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food1
ambience3
service2
value1

 
 (San Francisco)·Dined on December 23, 2016

excellent food and service. Best lemon drop we ever had.

Tags: Quiet Conversation, Worth the Drive
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 22, 2016

Lovely old time setting. Dishes do not quite match level found in comparably priced restaurants nearby. Either lower pricing or raise quality and inspiration level for the kitchen team.

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food3
ambience4
service4
value3

vip
 (San Francisco)·Dined on December 21, 2016

From the minute we walked in for lunch, the wait staff was wonderful and attentive. We ordered the french onion soup which was delicious and hot. The Caeser salad with the prawns was also very good. It was a nice getaway from all the holiday hustle and bustle. Very quiet where you could actually have a nice conversation without straining your vocal chords. Nice restaurant indeed!

Tags: Seasonal, Fun, Special Occasion, Great for Lunch
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food5
ambience5
service5
value5

 
 (Central Coast)·Dined on December 20, 2016

Birthday dinner in the city and some holiday shopping to enjoy. No life to this establishment. We felt as if our presence was more of an inconvenience to the host and hostess up front . No ambiance to speak of until a rather large group came in towards the end of our meal and I am guessing they knew someone at the restaurant because there could not have been more attention paid to this group if they had been set in fire right there in the restaurant. I don't see myself or my wife going back .

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food2
ambience2
service2
value1

 
 (Hawaii)·Dined on December 18, 2016

Restaurant was not particularly busy, yet poor service - coffee brought instead of tea; dessert order forgotten. My food was reasonable quality. The meat in my partner's burger was lukewarm, and they were out of fries. When the forgotten dessert arrived - pecan pie - it was clearly straight from a very cold refrigerator, on a cold plate, so not very appetising. And The Oak Room reported us as a no-show to Open Table!

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food2
ambience2
service1
value2

 
 (San Francisco)·Dined on December 15, 2016

we arrived a little early but were seated anyway staff ver friendly and helpful. Our waitress was outstanding. Made suggestions with menu. We plan to return for lunch in March

Tags: Good for Birthdays, Worth the Drive, Healthy, Great for Lunch, Pre/post Theatre
1 person found this review helpful.
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food1
ambience1
service2
value1

vip
 (San Francisco)·Dined on December 4, 2016

For $55 Holiday Tea, I was expecting a lot more. The decor is a bit tired (though apparently just renovated), and the food was mediocre at best. Good Mighty Leaf tea, but we can get that at a lot of cafes around the City as well.

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food2
ambience3
service5
value2

 
 (San Francisco)·Dined on December 4, 2016

Wanted to get a bite to eat while shopping. Although the decor is of the old boys days as is appropriate for the historical site, the food was unpretentious. Nothing special but adequate.

Tags: Casual
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food3
ambience3
service4
value2

 
 (San Francisco)·Dined on December 4, 2016

1st time going for me and my 2 girls with my mom, who is 74. It was fabulous spot for a late breakfast, they got us in before they close and reopen for lunch, so 11a - close at 1130 and reopen at noon... It is a splurge - but food was wonderful and we didn't want to wonder around looking for a nice comfortable, safe kidfriendly place - + good to get out of the crowds and feel safe to put purse at feet. Would def return.

Tags: Great for Lunch, Good for a Date, Quiet Conversation, Great for Brunch, Afternoon Coffee, Good for Groups, Hot Spot, Comfort Food, Fit for Foodies, Kid-friendly
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on November 29, 2016

The prime rib was great, as well as the short ribs that we've ordered. The dessert (pecan tart?) was awesome and we really liked it! Most of all, the service was great-she's really nice to us!

Tags: Neighborhood Gem, Good for Birthdays
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food5
ambience5
service5
value3

 
 (Orlando)·Dined on November 25, 2016

totally understaffed either in kitchen or wait staff. Waitress and her assistant appeared to know what they were doing but the food coming out was extremely slow. Waited 1 hr and 40 minutes for a prime rib dinner. The restaurant itself is beautiful, the staff very courteous and dressed in black slacks and white shirts, nice look............... the food was slow. We were thinking of just leaving, in fact, one couple were getting up to leave after their 1 hr 45 minute wait but food came as lady was putting her jacket on so they went ahead and sat down and ate but they as well as my wife and I were a little surprised at the wait.

Tags: Special Occasion
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food2
ambience4
service1
value2

vip
 (San Francisco)·Dined on November 25, 2016

Unfortunately the day after Thanksgiving was quite busy and some people around us left because of lack of service. We waited it out. The food was good but the long wait time in between entrées was not acceptable.

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food4
ambience2
service2

 
 (New York Area)·Dined on November 24, 2016

Food didn't look fully cooked.

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food2
ambience2
service2

 
 (Seattle)·Dined on November 24, 2016

Really great service but obnoxious loud mouth swearing couple sat next to us. Too expensive for food and ambience

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food3
ambience3
service4

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