The Oak Room - The Westin St. Francis

3.3
581 reviews
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$30 and under
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American

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About

This is the place to enjoy a hearty breakfast and a full buffet. Relax in a historic retreat featuring a seasonal menu with some old time San Francisco favorites. Room has just finished an extensive renovation that was part of the whole renewal process of the Historic St. Francis.
Dining Style
Casual Elegant
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Cuisines
American, Contemporary American
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Hours of operation
Breakfast
Daily 6:30 am–10:30 am
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Phone number
(415) 774-0264 ext. 70264
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Bernd Liebergesell
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Catering
Able to cater for private funtions for up to 110pp. We can cater special menus that are personalised to the clients tastes and preference. Please call the Oak Room for a Menu Specialist for further details.
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Cross street
Post and Geary
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Parking details
Parking through the Westin St. Francis Hotel valet is available.
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Public transit
There is a cable car stop in front of the hotel. Also, the Post and Geary street buses stop near the Hotel.
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Special events & promotions
Private Dining Room Available Please call the Oak Room for further details.
Additional
Banquet, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 581 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.3based on recent ratings
2.9
food
3.2
service
3.1
ambience
2.4
value
Noise · Quiet
67% of people would recommend it to a friend
5
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3
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1
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OT
Phoenix
7 reviews
Dined on January 1, 2019
Overall 3food 3service 3ambience 3

Lunch on vacation. Service very slow. Salmon not as fresh as it could have been. Despite it being an historic room, that charm is spoiled by industrial furnishings and lighting. It could be a much more inviting spot.

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p
San Francisco
6 reviews
Dined on October 13, 2018
Overall 1food 1service 1ambience 1

It’s closed but opentable shows that it’s open. Don’t book here

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w
San Francisco
6 reviews
Dined on October 5, 2018
Overall 1food 1service 1ambience 1

Even though OpenTable "made a reservation" for me, the restaurant was closed for lunch when we arrived. Very embarrassing and a big error by OpenTable!

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f
San Francisco
8 reviews
Dined on September 21, 2018
Overall 5food 5service 4ambience 5

A long-standing gem of a dining room tucked away in the St. Francis. Quiet and gracious, with excellent food. What I would call the best of "old" San Francisco with appropriate updates. I am sorry dinner is no longer served there.

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J
San Francisco
109 reviews
Dined on July 31, 2018
Overall 4food 4service 5ambience 4

The Oak Room is greatly under appreciated. We went the other day for lunch. It was quiet, dignified, and comfortable. The service was impeccable. We asked for specific wine glasses for a fine wine we ordered... they didn't have them handy, but they made a special trip somewhere in the hotel, found the exactly right glasses, and that made the wine service spot-on!

We love the atmosphere, plush leather chairs, cloth napkins, wine decanter. It's not easy to find dinner quality service and atmosphere for lunch. The Oak Room is off the street, on the Lobby Level of the St. Francis Hotel. Easy to find, yet out of the way.

The food was delicious and visually enticing. The Dungeness Crab Chowder, their signature soup, is worth the trip! The salads are large enough as a meal; bright and crisp Romaine Salad, with Chicken. The entres we ordered, fish, and their wonderful Kobe Burger.

We sampled three of the desserts, all worth of great praise, especially the Trio of Creme Brûlée, and the Chocolate Tart with Sechuan Sauce(!).
We lingered a little past the 2pm lunch hours, but the staff was still very pleasant and patient, another sign of great service.

Parking Tip: Union Square Garage is right across the street.

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OT
Birmingham
1 review
Dined on July 12, 2018
Overall 4food 4service 2ambience 4

Muy bien lugar pero caro. Se anuncia como $ pero pagamos 65 dólares por persona.

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D
San Francisco
1 review
Dined on July 1, 2018
Overall 3food 3service 4ambience 2

Had lunch there..It was fine..I like to spend money on great food..But $22 for a chopped salad in a soup bowl..$26 for small portion of shrimp pasta..This was the lunch menu, but very small portions..

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MC
1 review
Dined on June 26, 2018
Overall 5food 5service 5ambience 5

Our group enjoyed the lunch and service. The food was prepared well and everyone enjoyed the location. I hope to return for more group meetings.

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j
Los Angeles
172 reviews
Dined on June 10, 2018
Overall 3food 3service 3ambience 2

Everything was fine

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TS
1 review
Dined on May 13, 2018
Overall 4food 4service 4ambience 4

There was no butter for the rolls, we requested and received a portion of butter. And there were no bagels with the lox. Kind of curious about that... other than that we had a good time. Service was good.

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JM
San Francisco
5 reviews
Dined on May 3, 2018
Overall 5food 4service 5ambience 5

Service in this charming, old San Francisco is consistently outstanding. Menu has a good selection of offerings and the food does not disappoint. Great place to meet friends for a tasty lunch in an atmosphere that is conducive to conversation.

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BJ
San Francisco
17 reviews
Dined on April 2, 2018
Overall 5food 5service 5ambience 5

Waitstaff & food excellent. Very courteous & friendly service. Look forward to next visit.

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JB
San Francisco
40 reviews
Dined on April 1, 2018
Overall 5food 5service 5ambience 5

It was a very elegant venue...you can't go wrong with the Westin St. Francis Hotel! The Easter Brunch was moderately priced and was good value for the quality and quantity of buffet selections. Our server, Henry, was very attentive and gave us the idea of coming back for Mother's Day Brunch! We were very happy with our experience at The Oak Room.

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e
San Francisco
2 reviews
Dined on March 19, 2018
Overall 5food 5service 5ambience 5

Very pleasant ambiance. Lovely oak paneled room. Good food. Good service. Reasonable prices. And, best of all, quiet enough that one can actually hold a conversation. I only wish they were open for dinner.

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J
San Francisco
1 review
Dined on February 24, 2018
Overall 4food 4service 5ambience 5

The ambience and the service is outstanding

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J
Central Coast
10 reviews
Dined on January 28, 2018
Overall 2food 2service 3ambience 3

Highly overpriced for mediocre food. $6 for a can of Coke!!! The food was very bland, and I’m not a smoker and I don’t salt my food.

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A
San Francisco
1 review
Dined on January 27, 2018
Overall 5food 5service 5ambience 5

The food and service at the Oak Room was spectacular!

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OT
San Francisco
2 reviews
Dined on January 23, 2018
Overall 5food 5service 5ambience 5

Restaurant Week selections were very satisfying and unique

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DL
San Francisco
8 reviews
Dined on December 20, 2017
Overall 5food 5service 5ambience 5

quiet, Christmassy, well-prepared and served. yes, $ but its on Union Square itself in gorgeous hotel decked out for Chrisymas

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G
Los Angeles
35 reviews
Dined on August 8, 2017
Overall 5food 5service 5ambience 4

This was my first time having Lunch at the Oak Room Restaurant. The menu was very nice and we had a great meal.

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MM
San Francisco
1 review
Dined on June 20, 2017
Overall 5food 5service 5ambience 5

This lunch was for a special occasion. Perfect spot - classy, quiet and very good food. Service was great.

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P
San Francisco
5 reviews
Dined on April 16, 2017
Overall 4food 4service 4ambience 4

Went here for Easter Sunday brunch. The selections were very good with salads, seafood, traditional breakfast, omelet station, chicken, salmon and a carvery. We didn't have any of the meats from the carvery but they looked delicious. The place was very family friendly as there were a number of families with children in the place. It's located in the Westin St. Francis Hotel on Union Square. We had been expecting more of a crowd, especially with the tourist season starting up but it was not at all crowded and made for a quiet, pleasant meal. I haven't eaten in this restaurant in years but it was just as good as I remembered. If a tourist wants to have a quiet break and a good meal, I highly recommend this little gem.

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C
San Francisco
19 reviews
Dined on March 13, 2017
Overall 1food 1service 1ambience 1

THE OAK ROOM DOES NOT SERVE DINNER....ONLY BREAKFAST AND LUNCH. PLEASE DO NOT MAKE RESERVATIONS FOR DINNER AS WE DID AND FIND OUT THE RESTAURANT IS CLOSED FROM MID-AFTERNOON ON UNTIL THE NEXT MORNING!!!!

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f
San Francisco
9 reviews
Dined on February 17, 2017
Overall 4food 4service 3ambience 4

I am sorry that the Oak Room is planning to discontinue serving dinner. It is a quiet, attractive setting where I can have a good visit without having the conversation drowned out by loud noise. The food is steadily good. Service is fine. I would call it a good place for "gracious dining." None of the descriptions on your list above applies--and I suspect that is why dinner service is ending. Too bad.

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OT
New York Area
14 reviews
Dined on February 17, 2017
Overall 3food 3service 3ambience 2

Think slllllooooow. And then be prepared to wait. Patiently. Bring a book. And a flashlight. It's dark. And slow.
Like the restaurant that time forgot.
Breakfast is pretty excellent.

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OT
San Francisco
1 review
Dined on February 17, 2017
Overall 1food 1service 1ambience 2

I was there the day of the immigrant walk out so the service was horrible! Not a good experience in any way. Food bad, service terrible, wait time over an hour. Management seemed to be clearing tables but had an angry attitude and made the experience even worse.

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OT
San Francisco
3 reviews
Dined on February 14, 2017
Overall 4food 4service 4ambience 4

It was a very busy night in the city with Valentines and a conference was in the city - I was able to get a last minute reservation here, to my surprise it was fantastic, I ordered the short ribs and they we're perfect in every way, so much that I want to come back for that same dish ! Everything was great about this experience.

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D
Palm Springs
2 reviews
Dined on February 11, 2017
Overall 3food 4service 2ambience 3

The service was disorganized and staff perfunctory. There appeared a lack of teamwork and connecting with customers. All staff were busy, but there appeared to be no systems in place for an efficient running of the restaurant. Food was quite good.

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A
San Francisco
12 reviews
Dined on February 11, 2017
Overall 4food 3service 4ambience 3

We were staying at the Westin and having just fought the Chinese New Year Parade traffic trying to get to the hotel didn't feel like going out. The restaurant is in house and convenient. Despite poor reviews regarding the service and food we found it OK. It wasn't a memorable experience in either a stellar or bad way. Everything in the city is expensive relative to what you can get in more suburban regions and this restaurant is no exception.

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f
San Francisco
1 review
Dined on January 27, 2017
Overall 1food 3service 1ambience 4

Food and ambiance was good. Service was abysmal! Had to wait for the table even though all the tables but 2 were open and we had a reso. Took 20 minutes to get a beverage. We had to ask for items we ordered. Check was delivered before they remembered to bring us dessert we had ordered! We had to point that out, too. Disappointing.

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MD
Sacramento
1 review
Dined on January 27, 2017
Overall 5food 5service 5ambience 5

Very relaxing for a wonderful meal. Our server was "on the ball" without being under your nose. My husband and I just went to San Francisco for a get away weekend and I attended a Buddhist conference. Perfect place for relaxing, conference off property, and being in the heart of town.

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NB
San Francisco
74 reviews
Dined on January 26, 2017
Overall 1food 1service 1ambience 1

We were 20 Minutes late for SF Restaurant Week réservation and they refused to serve us,they said the kitchen was closed.
They were not nice or in any way apologetic.
I'm actually relieved we didn't have to go,there was practically no one there and the room looked dated and tired,not fancy
lIke we had planned on.

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OT
Chicago
1 review
Dined on January 21, 2017
Overall 1food 2service 1ambience 2

One of the worst experiences in service I have ever had! It took almost 30 minutes to even be asked what we wanted to drink and longer to even get our ticket after asking for it 3 times

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D
Washington DC
18 reviews
Dined on January 21, 2017
Overall 3food 3service 2ambience 3

Unfortunately the experience at The Oak Room was lackluster. Apparently much of the wait staffed called off for the evening so there was one server for the entire restaurant. Since we weren't in a hurry, we didn't make a fuss but it was noticeable. More than the service, the food was disappointing. It is basically made up entirely of the standard Westin room service menu that you can get at most Westin's around the country. I would have expected more from what was classified as a fine dining establishment. Just not worth the money.

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K
San Francisco
83 reviews
Dined on January 20, 2017
Overall 4food 5service 5ambience 3

Food was excellent as well as the service. Ambiance was lacking and several solo diners were seated next to our table even tho the restaurant was almost empty.

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OT
New York Area
2 reviews
Dined on January 20, 2017
Overall 4food 4service 4ambience 5

Everything Was perfect
Except the Hostess that told us tô return later just because we arrived ten minutes before

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RA
San Francisco
3 reviews
Dined on December 31, 2016
Overall 3food 4service 1ambience 3

Food was great but service was just pathetic specially for New Year's Eve dinner. I don't blame the wait staff since they were spread thin from what we observed. You would think the management would have more wait staff working during such a busy evening.

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SB
San Francisco
24 reviews
Dined on December 31, 2016
Overall 5food 5service 5ambience 5

Elegant n festive NYr eve dinner to bring in 2017!

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RH
San Francisco
2 reviews
Dined on December 27, 2016
Overall 3food 3service 3ambience 3

We went to get a good meal in advance of a play. Okay food, slowish service.

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R
San Francisco
4 reviews
Dined on December 25, 2016
Overall 4food 4service 5ambience 4

We have been to the Oak Room yearly at Christmas. This year we noticed the amount of variety was much less at the buffet. Those that had the turkey dinner said the stuffing was cold. The wait staff was very good.

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