Nearby points of interest
Nearby points of interest
About The Mermaid Inn
Dine in the AA 2 Rosette Linen Fold Panelled Restaurant, where you can enjoy the ambience of the large restaurant, the cosiness of The Dr Syn Dining Room or the privacy of the Boardroom for your evening meal, lunch and breakfast.
Head Chef Ben Fisher is focused on using quality, seasonal, local ingredients and cooking them perfectly. He has a broad range of experience having worked in Michelin Star restaurants such as Fischer’s Restaurant in Baslow, The French Laundry in California, Tom Aikens Restaurant in London and worked with Thomas Keller at Harrods. and is able to adapt to the requirements of the guest and the occasion.
Rye, East Sussex TN31 7EY
Hours of Operation:
Sunday - Friday: 12pm - 2:30pm and 7pm - 9:30pm
Saturday: 12pm - 2:30pm and 6:30pm - 9:30pm
£26 to £40
AMEX, MasterCard, Visa
We can offer parking in our 25 space car park, but spaces are very often taken by hotel guests. There are a number of car parks locally, and reception will be happy to help you find a suitable parking space.
The Rye railway station and bus station are both a 5 minute walk to The Mermaid Inn.
Private Party Facilities:
We can offer a range of menus to suit the occasion.
We can provide a personalised service to help you plan the food and wine to ensure we can create a memorable occasion
We offer private dining in our Board Room, or our Dr Syn Dining Room and for larger functions we can seat up to 90 guests in our Tudor Room.
Private Party Contact:
Kevin Hodgen: 01797 223065
Beer, Corkage Fee, Full Bar, Non-Smoking, Outdoor Smoking Area, Private Room, Wine
The Mermaid Inn Ratings and Reviews
Our second visit. Nice atmosphere and service. We enjoyed both Bar area and the main restaurant for dinner. Handsome old fireplace! Choice on the menu was good. Trio of pork was very tasty. Turbot and vegetables were also delicious though, probably, the smallest fish portion i have ever had. Plum dessert was excellent - light yet flavoursome and very satisfying. Will order again!
We booked the Mermaid to celebrate our 10th wedding anniversary. The pre-dinner drink in the bar was pleasant & the history of the building combined with the photographs of various celebrities who have dined there led us to believe we were in good hands. Once in the restaurant however things went downhill. We had asked for a nice table but got put next to a radiator under a window so the temperature variance was extreme. We asked to be moved to another table which was far nicer. When ordering the wine I duly tasted it but a few minuted later noticed the vintage on the menu 2013 was not that of the wine served, 2015. When I queried this the waiter abruptly flipped the menu to the inside cover which stated vintages may vary. An easy thing to miss, yet we were made to feel like* we* had somehow fallen short of expectations. When questioned there was no difference in price offered or explained. After this that waiter never returned to our table though he seemed to be working our section and we instead were served by a junior member of staff.
Our starters were enjoyable but when we asked for the turbot main we were told the kitchen had run out of turbot and the dish would be cooked with the same ingredients but the fish would be Dover Sole. Turbot is a favourite of ours but since we also like sole we went with it. This being our anniversary neither of us wanted any more upsets however after a few minutes of eating our mains we both noticed a faint but unmistakeable smell of ammonia. The sole was overcooked and quite heavily salted to the extent that we terminated the meal at that point.We explained to a senior waiter what the issue was and after he had discussed with the chef we were told the chef had checked and 'there was no problem'. This was the final insult to us as customers whose last thought was to pick fault. We were offered a free dessert but just wanted to leave as quickly as possible.
In summary the arrogance and sulky service ensure we will never return.
The quality of the food was exceptional. Plenty of choice on the lunchtime menu with very good service throughout the meal. We both had the three courses which took the full 90 minute slot and followed with coffee in the lounge. Staff were both friendly and helpful.
There appeared to be a problem with the booking through open table which had not been transferred to their booking schedule. However, the manager sorted this problem fairly quickly.
Overall a very enjoyable experience and we would definitely recommend it to friends and family.
Superb food. The staff in the restaurant were very attentive. Sense of humour without being too familiar. We had a lot evening. We liked how we were moved to an area with open fire for our coffee. Other couples there . The set up have you an opportunity to be sociable if you wanted to or not. Loved it!!
This was a very peculiar dining experience! The attention from staff was impressive but strange , there seemed to be a different waiter for everything from bread to water.
The food was average if i’m Honest from the other reviews I was expecting more . The comedy value of the evening was the most memorable .
One of our meals, although very nice, was served cold - we were told by the waitress (very sweet) that chef serves it at 65% to save drying of pheasant but the food was cold. Also, vegetables were extra! 10% service charge was added to the whole bill - this should be optional. The atmosphere at The Mermaid is perfect but the food, for what it was, was expensive. it is a shame there is no fire in the restaurant. I think next time we will eat in the bar, much more cosy. We went to the lounge for a coffee and no fire was lit and it was chilly.
We celebrate our wedding anniversary most years at The Mermaid but this time the experience was a little disappointing.
Spectacular setting in Rye. Food was great with an interesting side menu of wild boar. Service was extremely accommodating. Nice coffee after the meal in a separate lounge. We'll worth the trip from London. Wished we'd booked a night at the Inn, so we could have enjoyed the bar as well.
This was an excellent stay; an idilick location, an amazing building packed with history. The staff were welcoming and friendly, the bar well stocked with a congenial ambiance. The restraunt excellent, good service, clean and fresh. The food choice was adequate but limited.
All in all good value for money for that special occasion.
My wife and I celebrated our 25th Wedding anniversary with a stay at this fantastically historic inn. We dined on a Friday (booking recommended!!) and found the staff and ambience to be exceptional. The food was very good, with a fine range of locally sourced produce and an extensive wine list. A rare opportunity to enjoy a meal in such an amazing and incredibly atmospheric place, we would happily recommend this restaurant to our friends if they were to stay in Rye. Staff worth mentioning - Cat, who was charming and exceptionally courteous.
One main course dish - monkfish with a Thai sauce - was spoilt because the sauce was far too hot and overpowered the delicate flavour of the fish.
Another main course - pheasant - was less than satisfactory. The breast was tough in parts and difficult to cut with the knife provided. Furthermore it lay on a bed of mush. I could hardly identify the individual components.
Despite the criticism overall the overall ambience of the restaurant was good and the attentiveness of the staff was pitched at the right level.
High expectations but extremely disappointed. Poor waiter service . Asked for water and they didn't bring it. Complained the beef was tough and they practically shrugged it off and offered nothing in the way of compensation. Then had the nerve to include a six pounds service charge which we refused to pay. Never again.
The wood-panelled setting of The Mermaid's dining room would elevate any meal, complemented by the refreshing delight of dining with a proper table setting, including table linen. The food itself was excellent, with my partners' sirloin completely free of gristle or fat. The presentation was also artistic and the quantities well-balanced, however the service - whilst willing and friendly - would have benefited slightly from a trifle more experience in execution. Overall, The Mermaid is a locale for a special meal, not an everyday meal, but it will be special and my partner & I would be delighted to return.
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