The Melting Pot - Wilmington(NC)
Difficult figuring out menu. After ordering the 4 course meal for 49.99 a person our waiter forgot about us after dinner portion was served. Needed to wait 45 min for dessert menu. Dinner ended up last 2 hours and 45 minutes. Food was fresh and good but somewhat annoying that 4 people trying to cook in 2 pots of cooking liquid took allot of time cooking one piece of meat or fish t a time. I prob would not go back unless you were just going to order cheese app or dessert
Food is excellent and we really enjoyed the experience. As far as value, $116 for a meal for two with no adult beverages is an event that will not occur very often. Some additional options with more value could make a visit to The Melting Pot happen more frequently.
Experience was great from beginning to end! Our waitress was amazing & informative.
Thanks to the other waitstaff the overall experience is at 3 stars. Our waitress would disappear for long periods, and didn't offer to take our drink order until we asked if it we could order drinks. Our other dining experiences with The Melting Pot have been better than five (5) stars and more in keeping with the high standards we have come to expect.
It was our first time at this restaurant so we had no idea what to do. The waitress was very informative on the process of how our food would arrive and how to cook it.
I love both the food and service!
I’ve already submitted a survey about our experience. Our service between courses was too slow. Especially the one between entree and dessert.
The noise level came from a large group that were becoming slight more verbal as they got more intoxicated but other then that it was nice, quite, and peaceful; and with the 4-course there was plenty of food for the price.
We love going to the melting pot. We sit in the bar and Jenn the bartender is so incredibly good at her job. She always takes care of us and is the reason we always come back.
The server, Jenny, did such a wonderful job! My woman and I had such a wonderful wonderful time together as it was our first experience of The Melting Pot. It is a beautiful place, the people are friendly, and the food is delicious... How can you go wrong with that?! Love it!!!
Service was great; especially our server, John. He was very kind and attentive.
Jenny was amazing and the food was absolutely delicious! Thank you for making My belated Valentine’s Day so special, we will definitely be back
The restaurant was cold, overpriced and very slow. The waitress was scripted and could not answer questions about the experience. The six dollar salad was very small. The amount of food was not worth the high price. The cheese was ok, the chocolate was good. The table next to us sat dirty the entire time we were at the restaurant. I was disappointed.
Food was poor quality. Service was rough but they were kind and friendly. I would be willing to pay Applebee’s prices for the food served. The hype built up around this restaurant far exceeds what it should. Very disappointed.
Drake was our server and was very polite and professional. He made our first experience very pleasant.
Very good service. Love the menu and it was amazing!!! Will be coming back.
This was my second time here. I went on Valentine’s Day weekend and they had a preset menu and it was priced at $70 a person. I was a little hesitant with the price being so high, but everything was great. The waiter was so consistent and the food portions were more than enough. I was stuffed!
We have been going the the melting pot for over 10 years. The food at the Wilmington melting pot has went down hill. We went in for Valentine’s Day/our Anniversary. They had a preset menu that didn’t even have 1/2 of what you could normally get for less. My filet steak tasted like bacon or ham. Both of which I hate. I told the waitress and she said she would look into it. We never heard back from her about that again. About 15 minutes later the manager came over and asked how everything was, and we told him about the steak. He answer was “it’s probably the seasoning”. Well I think if steak is going to taste like bacon then it should have been put on the menu. That was it. No I’m sorry, or anything else. I was disappointed with the quality with all the meat. It’s is NOT what is used to be. Prices go up and quality goes down. For $140.00 before tax, tip and drinks. I think you should not walk away disappointed. Next time Ruth Chris!!
Always an experience. Service was a little off this visit, but would still recommend.
Excellent all around! Loved the Love martini!
Delicious food, great service, no complaints! Highly recommend.
it was a very nice experience for my wifes birthday. The food, service and general experience was top notched even though they were short handed, it never showed.
Amazing place to go have dinner with your love one. The food was absolutely delicious and customer service was outstanding.
The service was outstanding !! And the vegan options made my night !!
We had a wonderful experience from beginning to end! The server was very helpful and patient ( our first visit to the restaurant) so explanation / guidance was very important. We had a party of 5 celebrating our daughters 16 th birthday; we wanted to give her a memorable occasion-mission accomplished!!! could not have asked for any better.
Enjoyed dinner and introducing our girls to fondue! We were there on a Friday evening and I could tell that our server was overwhelmed. She was very nice and provided great service, but it took a very long time for our entree to come out.
This was a special occasion for us. Nothing was going to ruin it but the server came close. Right at the beginning after getting to our table and going to the restroom there he was frustrated and rolling his eyes. I know this isn’t normal as we frequent this location so I didn’t let it get to me but I was a bit taken back by it.
Great concept, excellent service, great food, great first time experence
Had a great experience as always!
Our server was very friendly and attentive to the gluten-free needs of my mom. If she didn't know the answer to our questions, she went and asked someone. Of course the food was wonderful!
This was absolutely the best place ever. The staff was amazing as well as the food. We drove an hour and a half just to eat that this restaurant & it was well worth the drive.
We had a great time on Friday at the Wilmington location. The food was so fresh and the quality was not lacking either. We had the Quattro formaggio and loaded baked potato fondue to start. DELISH! Then we chose 4 options each, so we shared 8 items. We chose the ahi tuna (2 servings), salmon, shrimp, teriyaki serloin, filet, Cajun chicken and pork. I think I’d get the ahi tuna, salmon and teriyaki sirloin EVERYTIME. It’s so fun to cook items in the broth and then add your favorite sauces. The gorgenzola and green goddess were my favorite and delicious with the mushrooms and potatoes. Teriyaki was also great on the salmon and tuna. I hope they bring back the red velvet and cheesecake bites for dessert soon, but we were not disappointed in the dessert selection either. Loved the rice crispie treats, strawberries and blonde brownies with the turtle and Oreo chocolate fondue. Strawberries were fresh and sweet! The service was wonderful and were always checking in to see if we needed a drink refill, etc. We will be back!
We had a wonderful time! The wait staff was excellent! Made great recommendations! Great atmosphere. Kind of expensive!!!
After checking in for our reservation we were seated at a table in the far back by the bar. It was a little distracting because I could see the kitchen door opening and staff going in and out (I’ve only sat on the other side of the restaurant before today). Our server was great. Possibly the best I have had there. She said if we run out of dippers she’d bring more and even gave me extra sauces (the ones I use a lot of). The manager came by to make sure we were enjoying our meals. The cheese is amazing (Wisconsin cheddar), the salad was good, and the meat was mostly good (I had a few fatty pieces). The meat seemed to take a lot longer to cook than usual but we tried a new cooking broth (mojo). The desert was fabulous - we had the s’mores fondue. It was my birthday so we got a coupon to go back ($10 off). Overall a fun night and we left stuffed. I think I prefer sitting on the other side of the restaurant. We did have reservations but a small party of 3 so perhaps that’s why we were placed in the back bar area. We go here a lot before movies so I will know to request to sit on the other side next time.
First time visiting, we loved it. We will be back!
great place, awesome service! this was our first time and it couldn’t have been better
I have lived in Wilmington for over 30 years this was the worst restaurant outing I have ever had.
It was delicious! Keep in mind it takes time for this type of 4 course dinner. We had an awesome time!
Made a reservation online and had no wait for our table. Friendly service, Jenny was very knowledgeable and had a great personality. The cheese fondue was outstanding, she offered to bring extra dippers since there were 3 of us. We each had a salad which was of ample size and then finished with a chocolate and marshmallow fondue. Total was right st $100. Guess we need to go for the cheese and chocolate special next time. Monday-Thursday 5-8 pm for $14 each.
Food was good, menu is complicated for a Xmas eve party of 7 and waiter couldn’t really explain the menu well. Tip: make sure you get an experienced waiter!