The food is very good, really delicious. They can also offer gluten options. However, the service was just ok. It took a long time for us to be seated (although we had a reservation) and it was hard to call a waiter to order some more drinks or even the check.
This was the absolute worst fondue meal our family has ever had. The food was TERRIBLE. We literally couldn’t eat it and all had stomach aches afterwards. Such a disappointment.
We had an amazing waiter who was attentive and engaging. Would go back definitely for dessert instead of dinner and dessert next time it was a lot of food but overall really good
At first, greeting staff was a complete pleasure, waiter kind and prompt. Beautiful ambiance, then shortly after screaming children dampened the pleasant experience, followed by the unpleasant temperature. The seating was set just under the blowers, uncomfortably chilly, had to request over three times for an adjustment. Overall, with the above stated, we did have a wonderful time with the quality of service by our waiter and the food.
Great experience! Nice staff very accommodating and kind!
The cheese and chocolate are amazing the entire on the other hand are not so good. I would eat dinner somewhere else and finish my night here.
Pushy waiter kept adding more to order. 3 of us want to split desert, he brought 3 of them and billed us . Not worth the hassle. Never returning.
Unfortunately I️ never got to experience the food at Melting Pot. I️ made a reservation to celebrate my Birthday, almost 3 weeks in advance. I had friends traveling from out of state, with majority very excited to experience the Melting Pot as they had never been. I️ called day of to ensure my reservation was set, and ask if 3 more guests to be added to my table, which they assured me was no problem at all. They also asked me to submit the cheese fondues for the table, so they could be ready at our table when we were sat. My reservation was at 8 pm, and my party was right on time. We were told our table would take a few minutes and to wait at the bar, which was not a problem at all! After 15 minutes went by, I️ asked if our table was ready, and we were told in a few minutes. Then it was 8:30 and a friend went up to ask again, then it was 8:45 and a different friend went up to the host to ask about our table, where she was told “yeah you guys have been asking us a lot”. Finally by 9 pm, we called another restaurant who was more than happy to accommodate our party. As we were walking up the steps, I️ told the host to cancel my reservation, to which they replied “your table is like ready now”.. Now should have been at 8 pm when my reservation was made 3 weeks prior.
It was extremely disappointing, as we were all looking forward to the dining experience. The host never tried to accommodate our party by splitting us into 2 tables or offering free drinks or something to compensate for the delay. They also never kept us aware of our tables status, requiring members of my party to have to check with the host to ensure we were not being forgotten. With 10 people taking advantage of the pre-fixe menu options and drinking, our bill would have easily been at least $700- a loss for the restaurant. This encounter has left a bad experience in my mouth, and those of the other 9 guests, many who had never dined at Melting Pot, and after this, probably never will.
Extremely slow service, which was difficult to understand since they don’t even cook your food. Very overpriced for small pieces of meat and fish which you boil in oil. The oil makes everything taste the same. You walk out of the place smelling like a fried fish. One and done, we won’t be going back.
Good service and a very nice and unique atmosphere. Be prepared to spend money, not cheap and honestly the quantity isn’t very generous. The food tastes good; however, this is more of an experienced based resturant. It’s all about the experience and it’s truthfully a great place to go out with friends to do something different. Cheese and chocolate are the best the main coarse is very different you have to cook your own meat in a broth fondue style which can be fun but one is enough for me . The meat selections are very overpriced and not worth it, that’s just my opinion. Overall a great resturant definitely worth a shot.