Always delicious and fun. Be sure to leave about two hours for your reservation because it does take some time!
It was great. The server was wonderful.
We were there for my daughter’s 17th Birthday! The service was amazing and the food as always was delish!!
Great food! Food was spaced out nicely between apps, salad, entré, and dessert and our server was very sweet and gave great pairing suggestions. Great for anniversaries and other special occasions. Great place to treat yourself!
Great place to be interactive with your food. My kids and I love it here. We went for Mothers Day. The cooking of the food and waiting they definitely enjoy doing and it keeps them off their phones!!
Menu needs to be dramatically simplified. Great food overall.
I am a regular at this restaurant, and usually, I enjoy great food and great service. This time, the hostess was slow to seat my party of two. Our reservation was at 6:15 and we were seated at around 6:40. Usually the wait staff is energetic, friendly, and interactive, but this time, we never got checked up on. The service was slower than usual and it was not the traditional fun Melting Pot service. The food was great as always, but the subpar service did not create a fun atmosphere for a birthday.
We went at 2 PM on Saturday before Mother's Day, and the restaurant was a bit empty (probably due to the time). Our waiter was very nice and courteous and provided exceptional service!!!! Great choice for special occasions!
First time here and I absolutely enjoyed myself! Delicious food and great atmosphere 👍🏼
We made our reservation online which was great! The day of our reservation we got a confirmation phone call and they asked what we were celebrating. It was a birthday. When we got there the birthday boys name was written on a tv slideshow which was awesome! The food was great as always and we had a great time!
Usually love this place, but service was completely off during my last visit....
I dined at the Melting Pot (Westwood) on Friday May 4th for a friend’s birthday. Our dining experience was rather interesting when a centipede or insect of some sort fell through the light fixture and landed on our table. My friend and I were both frightened and asked to move our table as soon as possible. In the many years I have dined here, I have never experienced anything like that before. The manager on duty did comp our drinks and we were able to enjoy the rest of our meal
Had such a good time went for my best friends birthday it was all a surprise for her so it made it even better our server was very nice and friendly I would recommend it to my other friends and definitely would come back.
My waitress was amazing. Lover lane was intimate and the Cheese fondue and Choclate is to die for.
Wasn't too happy about service. We persevered the table and put it was 60thbirthday even told server as well... No one sang or did little extra.. felt pushed out to make room for next table everything was rushed.
I've been here twice - First with friends, second with a date - The food, the experience, and the service were all excellent. When you go to a restaurant and before you know it, it's almost 3 hours later, you know it was a great time. The price is a bit high, but well, well worth it. I would recommend this place for a special occasion.
Our server was phenomenal..,, AGAIN! I’m never disappointed with this place!
We have been wanting to try this place for a while now. Unfortunately we were very disappointed. The cheese fondue was very, very watery, it just was not good. The meat did not taste good, didn’t like the seasoning or the cooking base at all. It was extremely pricey. We didn’t even stay for dessert. We will not be going back.
Tried this out of the blue - had no idea what to expect. Lovely, zen-like ambiance, server was knowledgeable, friendly and helpful. Cocktails were spectacular for the eyes as well as the palate. Food was very good - novel approach. Definitely an experience! I would recommend highly, and will absolutely be back.
There are gluten free options, low-cal. (Neither of which did we utilize.)
The experience was simply perfect from the moment we walked it. Our waiter was amazing and went above and beyond to make sure everything was going well. We choose to go the chocolate route and it was an exceptional experience. Their chocolate covered strawberries were to die for. It was a long drive for us but worth it. I would definitely come back again.
Food was delicious... just everything took a long time. Took 20 mins to get the check. In the end left cash as got fed up of waiting. It wasn’t that busy either. Other than that was good.
Celebrating my sister’s birthday
it was amazing
This is my second time at Melting Pot and even though this was not a special occassion, I felt special. Every staff member is just so polite, welcoming, and easy to talk to. I love the fondue vibe and the dessert was amazing! Fun experience cooking your own food. Can't wait to come back
Lots of fun for a special occasion and for girls’ get-together. Takes a long time for the four course dinner, allowing lots of good talking time. Very expensive - not a great value but worth it for an occasional fun dinner.
Was good but expensive,did not know we had to cook all our food .do your research
Good food, but poor customer service. Long wait, slow service, and server is never around.
Long wait times and poor service this visit. Been here many times before and have never had a bad thing to say. Hopefully just an off night
Server was not the best. Barely air inside.
The server was very slow and would forget things that we asked for
We always love coming to Westwood Melting Pot. Food is always good...sercice is even better.
Awesome food great service
My server was amazing! She helped us out and was just really bubbly and made the experience even better!! She was probably the best server I’ve ever had! definitely going back!!
My favorite place to go and enjoy a nice quiet delicious night with great fondue and awesome drinks
How can endless cheese fondue be bad, really?! This was an event worth making the trip for. We ate cheese until...we couldn't! YUM!
Wonderful experience..terrific food and service.if you need a place for family interaction. This is it.
It is more for something different and out of the ordinary. The food is good but nothing special as its all about how you cook it yourself at your table. It is worth a try for the experience, I promise.
Everything was really great! Food was amazing
We love the melting pot, and this was a nice one. Charming staff, reliable food as expected. We had a Gorgonzola Adventure with the Wisconsin Trio. Recommend. Thanks for a fun family night.
The food and atmosphere were excellent. Our waiter couldn't have been better. It was a great experience for my 7 year old daughter.