The Melting Pot - Virginia Beach
Our server was fantastic! I wish I’d remembered to grab his card and complete the survey. We were dining with a 5 year old and a 1 year old and he was AMAZING! But the kids were at the end of their rope towards the end of the 3rd course so we quickly ate dessert and scooted out. Amazing food, great service!
The food was excellent though a bit expensive for how little food there is. However, the service was appallingly poor. I'll first say that the waitress was attentive, polite, and I have absolutely nothing negative to say about her. However, we were seated forty minutes past our reservation time. We did not receive an apology or explanation for this delay. The two hostesses were incredibly rude to everyone who came through the door and acted like they were doing us a favor by speaking to us. We asked once (about twenty minutes past our reservation time) for a time estimate and the hostess just rolled her eyes and said "five minutes." For what it's worth, we waited another twenty. The food was good, but not good enough to put up with that. I won't be returning.
The three of us enjoyed our evening at The Melting Pot in Virginia Beach. I've been to other locations, but new to this one. The service was great, and the food was very good. My sister is gluten intolerant, so she was over the moon thrilled with the gluten free options for every course.
Awesome experience! Waitress was great, food was great, atmosphere was great!
Love the melting pot! Was a perfect was to celebrate our anniversary!
Waiting Staff was excellent! Very helpful in explaining all our options, especially since it was our first time. Loved the food!
We had a reservation for 5 people, on a wednesday evening, and had ordered a box of chocolate covered strawberries with an email coupon from the restaurant. I tried to make the reservation for 7pm, but they told me the only reservation available for 5 guests was at 6:30, so we took that. (I still cant figure out how that makes sense though) An accident on the interstate shut two lanes and caused us to be 15 minutes late. I called to tell them about it while we were crawling through traffic and they said theyd just mark that we would be a bit late. We were in the building by 6:45, the restaurant was not crowded, and the manager (I assume) was not happy that 2 members of our group would be a bit further behind, and suggested we wait to be seated (?) because we couldn’t start without them but i said no. They seated us at a 4 seat, single pot table. When i asked how 5 would fit, the waitress said she would pull a chair up to the end, and left. We all looked at the small table, the narrow aisle, and when she returned i said the table would not work, we’d need a table which accommodated 5 adults. She had to get the manager, who asked why the table wouldn’t work, then was surprised to hear the other two guests also expected to eat dinner. (???) He left and the watress returned and escorted us to a table which had two pots and would seat 6. We ordered our salads, the other two arrived a few minutes later, and we had cheese and the main course. I asked about the strawberries, which i had confirmed on the phone, and the waitress said I’d need to email the coupon to the manager and she’d see if they could get them done because they need 24 hrs notice, and i told her they had been confirmed on the reservation days ago. In the end, the waitress was nice, but not as cordial and friendly as im used to at the melting pot, the food was very good, as usual, but the birthday event i had so highly recommended to my friends was a disappointment, because we felt unwelcome.
Celebrated my birthday with a few girlfriends. we had such a great time and I love the Melting Pot. It's definitely an indulgence each time I go, which is probably only 1 or 2x a year. But, totally worth it!!
Great family outing to celebrate! Everyone enjoyed the experience!
Great service, great food. The “regulars” and staff hung out at the booth behind us and were very loud the whole time.
Our sever Madilyn and her trainee were amazing! Very polite and always had a smile! When we return we will ask for her!! Great food and service!! This was our first visit and we are very happy with everything!
Great for a special occasion. Everything was very good. A little pricey but worth it.
Lauren was a great server and each course was exceptional.
It was a very nice place!!! We were sat behind a group that was loud, I could hear their whole conversation, but next time I may request a quieter seat.
Overall we had an amazing experience. There was a minor issue with having to wait 30 minutes even with having reservations due to previous guests taking longer than the staff had expected but otherwise it was fantastic. Our server, Joshua, was phenomenal and made the whole experience memorable.
Great food and great service. We had noisy neighbors but otherwise it was a wonderful experience!
Probably our best experience at melting pot. The food was excellent and the service was very good. They have a grilling option nkw and that can make it a little smoky inside.
This was the perfect place to take a friend from Switzerland who wanted to see how Americans do fondue! He enjoyed every minute of it!
My girlfriend and I loved the food a very nice atmosphere got a very secluded table their was barely any noise a bunch of very kind cooks we specifically had a young man named Dillon he was kind and friendly he had such a nice and comfortable presence it didn’t even feel like we were strangers we had nice conversations my first experience here was beyond amazing.
It was a nice experience.
This is a meal you enjoy for the experience, as well as the good food. The service (as always) was amazing. Our server was Stephen, and he was attentive, not invasive, and friendly. The food was wonderful, and the atmosphere well worth the time and expense. Not a cheap date, but a memorable one.
Great experience other than I was drinking my love Martini and notice an extremely long piece of hair . The waiter immediately had a new drink prepared for me
Dillion was our server and he was great! We love TMP and will definitely be back!
I had a great time with my family celebrating my birthday. Our server was attentive and informative. Everything she suggested was great.
My husband and I love eating at the Melting Pot. It is a wonderful way to spend a relaxed evening.
Our server was fantastic. Josh was responsive, considerate, and personable. He made us laugh and he made us feel special. Thank you!
Our waitress Gabrielle was awesome! We had a great night!
We enjoyed a great date night! Our server Kim and her bus boy were exceptional, attentive, knowledgable and went over and above to make our date night evening special!
Never again on a Saturday night. Food was great, service was above average. Location of the Melting Pot appears to be a problem. It appears to be in the middle of the entitled section of Virginia Beach. Entitled to bring three 0-9 year old olds to dinner and argue about what movie to watch once home while raising their voice the entire meal to be heard over their siblings. Entitled to bring a six month old who wants to cry during the entire meal. Entitled to set their cell phone to sound an alarm every time their two minute 'food'dipping' time had expired. They set us next to the bar which meant besides the commotions by the patrons we had a constant stream of servers whizzing by. When you're spending $150/couple for a meal you would expect an adult experience. Would think the facility would have a procedure that would separate the 'family' section from those who want an adult experience.
Banana foster!! That's all!!
My boyfriend and I went for a date night/restaurant week. First I will say that I absolutely love The Melting Pot! Our waitress was very busy with a large table and we saw all of the other waiters and waitresses pass our table at least 5 times to our waitress coming by maybe once in that time frame. Hearing the one waiter talk to other tables put a smile on our face because he was so funny and energetic. I told my bf that next time we will request him when we put in our reservation. Even if they are extremely busy attitude and energy goes a long way. Our waitress did apologize several times after our main course was done and our plates sat for a good 20+ minutes before she even came to get our desert order. If someone can only handle one big table then only give them that one big table. We will be going back but will ask for someone that can handle it.
It was a wonderful experience. The food was very good and our server was very friendly.
We thoroughly enjoyed the food, service, and will be coming back.
Our overall experience was good and our server was fantastic. The food was good up until the last 15 minutes when a small bug crawled out from under the rice crispy treat on our plate. I wanted to let our server know, but the rest of my family did not. I did not eat anything else after that. Other than that it was a good experience.
We unintentionally went to The Melting Pot during restaurant week for my wife's birthday and the food was amazing! As a bonus, the 4 course menu was $25/person. Everything was delicious and the service was outstanding. We will definitely be back!
Staff is always great and personable. I visit whenever I can afford it.
My husband and i went for the restaurant week menu. The cheese we choose our server Dillon let us know what it was like and then suggested something else. We were very happy about that. Dillon kept apologizing for how long everything was taking. Which was not needed we knew it was gonna be busy. Dillon made the experience awesome. He was kind, funny and helpful the whole meal. This was our second time to this location and we will be back, food was delicious, allergy was noted by Dillon and made sure the food stayed away from my plate. Mixed drinks we ordered tasted awesome. Both my husband and I left full and happy.
We always have a great time at the melting pot. Our server was attentive even though it was very busy. Everything tastes great.