The Melting Pot - Tulsa
It was ok. Go for the experience and not the food bc there wasn’t much of it.
I don’t normally complain, but this was really bad service. We had a business dinner and we didn’t get water & drink ordered for over half hour and drinks were all wrong when arrived another half hour later. Then they ran out of wine selected and we had to start over. We had nothing to drink or eat after there for 1 hour. Server disappeared twice for over 45 minutes each time. We had to walk over to bartender who was texting and not working to get someone’s attention. We were at restaurant for 3 hours and didn’t even get dessert. They apologized after the fact, but did not comp us. This was an embarrassing business dinner experience.
The service and overall experience was absolutely fantastic. I love coming to this place. It’s definitely not your usual restaurant which makes it that much more enjoyable!!
Thank you for dining with us! So glad you had a fantastic time. We appreciate you!!
We had a party of four and Melting Pot has top notch customer service. We ordered the cheese fondue, salad and picked the protein for the new grill plate. We preferred the grill cooking method over the broth which is a new feature. All the food was fresh and delicious. Even after feeling full we couldn’t resist the Turtle fondue for the dessert and it was so good! It’s a fun and memorable experience to go and makes a special night for any outing.
Thank you all for your feedback! The grill has been a big hit, so glad you like it too. Thank you for dining with us. We appreciate you!
Good food as usual.
We did a Birthday dinner and had a great time. This place is great for a fun casual get together!
Wonderful to hear! Happy Birthday, so glad you had a great time!!
It was good and are waiter Cameron was a very good server!
Thanks for the compliment!
My bf had been having a few weeks of family crisis and I wanted to do something special for him once that was resolved. I surprised him as he’d never been before. He loved it and appreciated my choice of restaurants. It’s pricey, but for an occasional special night out it’s worth it. We had the best server and, unfortunately, I can’t recall his name. He was knowledgeable about the menu and explained the process well. We’ll definitely be back.
Great...The Melting Pot is an excellent place to unwind from the stress of life!
First time to Melting pot for our Anniversary. Our server, Jennifer had great recommendations, explained the menu very well, and we greatly enjoyed our time! Highly recommend and ask for Jennifer
Great! Happy Anniversary!
The food and service were both spectacular. Our waiter was also very engaging and explained everything perfectly and was also engaging in conversation. Fantastic experience and will be back.
This night the service was not up to their usual standard. We had a good evening, but there were several long pauses in the service. Also, confusion on the part of the waitstaff about ordering choices. Fun concept though.
Thanks for the feedback. I will coach the server. Please let me know if there is anything I can do for you by calling 918-299-8000. Alex Cooper
Always great service and food choices. We love the California salad, the cheese and wine choices and of course the dark chocolate and Kahlua
This was my first time but my girlfriend had been in a different city. It was truly a great experience. We had a veteran server, DeShonda, I believe. She was knowledgeable and on point with her service for the evening. They even had a signed "Happy Anniversary" card for us! It was so sweet. We will definitely go again.
The Melting Pot has been our go-to for a long while. The facility itself could use a few upgrades...the decor is the same and some of the tables have seen better days. The Groupon we used made it a bit more affordable, but on a regular basis the cost is high for what you actually get. It's more of the experience you are paying for.
The service is a tad slow, but so is the overall dining experience. Would love to see an "Express Dinner" where they have a smaller pre-set menu so you can get in/out quicker. We love the food, not the long dining time. Our server was nice and knowledgeable of the menu. The Manager also stopped by several times which was nice.
The reason for going to The Melting Pot this time was because it is Restaurant Week in Tulsa. We always like to participate during this week every year as some of the proceeds go to the Food Bank. We appreciate that this restaurant participates. We also go to The Melting Pot for special occasions.
It’s got good food, great service, and a wonderful environment.
Not a good experience. It was myself and 4 kids. We ordered 4 servings of cheese and weren’t even given enough dippers to use all of the cheese and when we asked for more dippers we were told Ed have to pay for them. This is WRONG! We should have enough dippers to use the cheese that we paid ALOT of money for the the cheese was gross both of them you could taste the beer and wine very strongly!
Wonderful food, great atmosphere. Wait person was very helpful.
This was my first time at the Melting Pot and I highly recommend anyone to dine there. The food was awesome. The service could not have been any better! I may have to just spend the money and go again. I loved it. So did my husband
Good experience. Food and service was very good. The wait time for the food was longer than what was likely usual for two people. Spent over two and half hours there with the 3 course meal (no salad). The longest wait time was for the entree. Waited an hour between the cheese fondue and the entree. Staff was very apologetic for the wait and gave us free drinks. Everything tasted great but the wait time for the food was too long.
Expensive but it is food and entertainment so it makes it more reasonable. Fun and yummy
I would recommend the Melting Pot if you want cheese fondue and chocolate fondue. The shrimp was good, the filet was tough. You are paying for the experience, not the food.
We had the best waiter Christopher, above and beyond service! Had a great time great food, great time with friends!!!!!! Love the Melting Pot!!!
I made reservations and added a few drinks for my table.When my wife and I got our table and the Sangrias were not at our table I was a little disappointed.Then it took 15 minutes to get them.We had water and our Chesse fondue all but gone, before we ever got our Sangrias.The wait staff was great. Someone missed on my reservation is all.
Enjoyed the food & experience very much! It’s great every time we visit. Delicious food, & great service!
repeat customer. Always great. Very fun and romantic date idea for someone special.
Wife and I have been coming here for years, Martha was hands down the best server we have had! Also a shout out to management, we have never had a bad experience at your restaurant!
Wonderful experience and delicious food! Our server made our night very special.
I am so glad you enjoyed your time with us, Amanda!
Our server, Ian, was inattentive, slow, and had to be reminded to bring our next course, and our next wine flights. He didn't bring the wine flights until after we had already finished that course. After the dinner, he would not provide us with the chocolate covered strawberries that were promised as a birthday gift despite requesting them 2 days in advance.
Hi Stephen, I apologize for your last experience here. I will speak with your server regarding this incident. Please feel free to contact me directly so I can look into what happened that night.
Our waitresses was outstanding and helpful. We had questions and they offered suggestions that helped us
Thank you for coming in Jason!
We love the melting pot. This was our 7th consecutive anniversary there. However this year was not the best experience. I think our waiter was new and did not make our cheese and cooking style correct. The chocolate was not correct either but the manager did fix it and it was complimentary. We did appreciate that very much. We will still plan to visit the melting pot for our anniversary but very sad that we had so many problems this trip.
Deana, I want to apologize for your last experience here. If you dont mind sending me some details, I would love to look into what happened, so we can prevent it from occuring again. Thank you for being such a loyal guest! We appreciate you!
Very fun. If you can ask for a waitress ask for someone from minnesota. so sweet. i forgot her name. food was wonderful. get the teriyaki marinated sirloin. best meat ever.
Thank you so much! I will relay the message to Jenn. We adore her too. :)
Awesome waiter named Christopher.
Christopher is actually one of our newer servers. I am so glad you enjoyed your experience. Thank you for coming in!
Great for special occasions!! Not too crowded on a Monday night. A++ We had an awesome experience!
I am glad to hear you had a good time! Thank you for joining us!
My family and I loves Melting Pot. We come for birthday celebrations.
Thank you for celebrating with us, Rina!
This place was outstanding, it most definitely is an experience you must try! Great place for date night! The service we received was awesome, good was delicious and we were so full! The drinks we perfection!! The ambiance of this place is so comfortable, calm, inviting and quiet at the same time. Overall on a scale of 1-to-5, I'd give this place a 10! Just wow. Must try!
Queen, Thank you for that awesome review! I am so glad you had such a good time. We look forward to serving you again!
Excellent place to go and eat!
Thank you so much for coming in James!
The melting pot is fine. It is a completely acceptable restaurant. Unfortunately, at the price, it should be completely amazing. However, there are people that absolutely love it, so who am I to judge. Unfortunately, I cannot say I would recommend it.
Heather, I am sorry you did not enjoy your experience. If there is anything specific that you think needs to be addressed please feel free to contact a manager at our location. Thank you!
Great food. Loved our server. I know it’s their “job”, but she was wonderful! This wasn’t our first time there and it won’t be the last!
Thank you for coming in!
We had the perfect date night at The Melting Pot in Tulsa! My husband and I had never been. We both had the 4 course experience and chose 4 meats. It was A LOT of food! We probably won’t order that much next time, but I do not regret it. I didn’t LOVE the hatch green Chile cheese, but my husband was a fan. We both thought our salads were amazing! I had the strawberry pecan, and it was the best salad I’ve tasted. We loved our entree meats except the duck, but we have never had duck before so we didn’t know what to expect. Our server offered us a different item but we had more than we needed anyways so we declined. The S’mores chocolate was AMAZING!
Our server, Chris, made our experience so wonderful! He was friendly and knowledgeable, made conversation, but not too much. He was attentive and professional. Our experience took about two hours, but we were having so much fun I didn’t want it to end.
Nicole, I am so happy you had a good time! I will relay the message to Chris. He is actually one of our newer servers, so I am glad to hear he is already making a good impression. Thank you so much for choosing us for your date night!