The Melting Pot - Troy

4.3
2119 Reviews
$31 to $50
Fondue
We are the premier fondue restaurant where guests can enjoy a choice of fondue cooking styles and a variety of unique entrees, salads and indulgent desserts. It's up to you. Tailor your visit with a four-course dining experience including cheese fondue, salad, entree and dessert. Or, come by for fondue cheese paired with that perfect glass of wine from our extensive selection. That's not to say, we haven't had more than a few stop by to satisfy that chocolate craving after a movie. Vegan or Gluten Free? We have you covered, just let one of exemplary staff know and be prepared to have the meal of a lifetime!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 2119 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.2
service
4.3
ambience
4.0
value
Noise · Moderate
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HR
HeatherR
1 review
Dined a day ago
Overall5food4service5ambience5

One of the best dining experiences I've had! We loved the 4 course meal. Having a hand in cooking your food was a lot of fun. Everything tasted fantastic and the service was amazing!

DG
vipDGTravels
Detroit
27 reviews
Dined 2 days ago
Overall5food5service5ambience4

While we didn't have Dom as our waiter, we appreciated him stopping by to check on us.

OT
OpenTable Diner
Detroit
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Our waiter was exceptional. Helped with some special changes we wanted to make to some of the choices, and simply made the evening wonderful.

E
Emcken
Orlando
1 review
Dined 2 days ago
Overall4food4service5ambience4

Food was good but not the best meal I've ever had. However our service was amazing!

JS
JonathanS
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very romantic spot to go to for an anniversary. Food was amazing!

DB
DBH1
Detroit
1 review
Dined 6 days ago
Overall5food5service4ambience5

Really good food, and lots of choices of things to cook. Although it takes a while to go through the 3 courses, the time goes by fast since you're engaged in dipping/cooking some really delectable food. Although it's relatively expensive, The Melting Pot is a great place to go for a special dinner or celebration. The service has always been good when I've eaten there.

KK
KatriniaK
1 review
Dined 6 days ago
Overall5food5service5ambience5

Our waitress was so sweet! She did a good job of making my daughter feel special for her 14th birthday. It was a first time experience and she loved it! The food was amazing too!

JK
JillK
Detroit
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

It is always a great change of dining with friendly service and great food! Who doesn't love dipping things in cheese and chocolate?

JH
JaylenH
1 review
Dined on January 16, 2022
Overall5food5service5ambience5

It was a very nice experience and I will definitely come back

OT
vipOpenTable Diner
Orlando
14 reviews
Dined on January 15, 2022
Overall4food4service4ambience3

It was my daughters birthday
The food is fresh and good
It is a little pricey but you know that going on

My kid s love fondue so this is the best place

AC
ACustomer
1 review
Dined on January 15, 2022
Overall2food4service1ambience3

Specifically requested a table to accommodate 6 people with one being vegetarian. When we arrived, we were told we were getting a two burner table. I told the hostess that I'd requested 3 burners, otherwise 5 people would have to share one pot for the entrée. She said she'd see what she could do, then proceeded to sit us at a 2 burner table. Beyond disappointed. Clearly don't care about dietary restrictions or requests made when you reserve.

JK
JenniferK
Detroit
4 reviews
Dined on January 14, 2022
Overall4food5service5ambience4

Fantastic. No complaints.

KP
KaylaP
San Francisco
1 review
Dined on January 14, 2022
Overall5food5service5ambience5

Our server Mack, made us feel very comfortable loved her! Everything was good

SR
SethR
1 review
Dined on January 13, 2022
Overall5food5service5ambience5

Mac was absolutely exceptional. She truly cared about how we were feeling and made us feel at home. This was our first time and definitely not our last time.

MJ
MekaJ
Detroit
1 review
Dined on January 13, 2022
Overall5food5service5ambience5

The Thursdate experience was everything! Our server Dominic was so friendly & personable, the food was amazing & the ambiance was great.

DB
DougB
1 review
Dined on January 11, 2022
Overall5food5service1ambience5

Wife & I went for our 30th anniversary. Due to severe staff shortage issues, the experience was not ideal.
When Justin found out about the effects, he went above and beyond the call of duty to remedy the situation, in spite of juggling multiple issues already.
I would not hesitate to hire a person of Justin's character to manage an operation of my own!

The operation is severely short on staff, which compromises the standard of service they seek to uphold.

BW
BrandyW
Detroit
1 review
Dined on January 11, 2022
Overall1food3service1ambience1

Horrible service from start to finish! Our server was basically a food runner. He came when our course was done to give us the next course. Never came to check on us in between. A glass of coke took an hour to receive and my cosmo that I ordered before the chocolate fondue never even came. One would expect a lot more from a restaurant of this caliber.

DM
DanM
1 review
Dined on January 10, 2022
Overall1food1service2ambience1

Melting Pot is usually good. But this time, made a reservation, took an extra 30 minutes to get seated, waitress took order then lost entire order, each course was almost an entire hour, service was painfully slow. But worst of all, it was MAYBE 55 degrees in the restaurant. The waitress literally had hand warmers in her pockets. Fix the HVAC, hire more staff. Abysmal.

OT
OpenTable Diner
Detroit
1 review
Dined on January 9, 2022
Overall5food4service5ambience4

Dominic was very good server and made the experience! Asset to the team

OT
OpenTable Diner
Denver
1 review
Dined on January 9, 2022
Overall4food5service5ambience4

My sons birthday

MC
MargaretC
1 review
Dined on January 9, 2022
Overall5food5service5ambience5

Such a good date and a really fun experience! So worth the price.

OT
OpenTable Diner
Nashville
1 review
Dined on January 9, 2022
Overall1food4service1ambience1

The room we were seated in did not have heat, we were told it was a known issue. Our server was not knowledgeable at all about how the melting pot works. She suggested we buy our meal ala cart which in turn wound up costing more had we done dinner for 2. I have been to the melting pot several times and this by far would make me question whether or not I will go back. The service left a lot to be desired and the people I was with had not been there before. For the amount of money we spent, we were highly disappointed

OT
OpenTable Diner
Detroit
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

Melting pot is just fabulous for all ages and all taste buds ! So fun and something little different than regular resteraunt experience. Service was fantastic

CS
CSlaughter
Detroit
43 reviews
Dined on January 8, 2022
Overall5food4service5ambience5

Food was good, not great. But the waiter made the evening absolutely amazing. No heat in the building was unfortunate. Quiet setting which was very nice.

NJ
NnJB
1 review
Dined on January 7, 2022
Overall5food5service5ambience5

We love the Melting Pot for special occasions. It is such a fun experience on top of a delicious meal.

OT
vipOpenTable Diner
Detroit
4 reviews
Dined on January 4, 2022
Overall1food1service1ambience1

Got there early for my reservation Was seated 10 minutes after reservation time. Was told they were short staffed. After waiting 20 minutes a server brought us water. Having a party of 5 we were told we could not get 2.5 ultimate meals. We said we would get 3 ultimate meals and was told it was only a 2 burner table and needed to make a special reservation for a 3 burner table. If we had ordered a la cart for the 5th person it would have been the same problem. Server was condescending and rude. Manager unavailable because he was cooking in the kitchen Will probably never go back which is a shame because this used to be my kids favorite restraunt

KM
KarenM
Detroit
2 reviews
Dined on January 4, 2022
Overall4food5service4ambience4

We always love going to the melting pot. The food did not disappoint!

M
Michelle
Detroit
3 reviews
Dined on January 4, 2022
Overall3food5service1ambience3

We came to celebrate two very special occasions among 4 people. I was surprised to see 1 pot burner instead of 2 considering I made my reservation for 4. The waitress said they need to be requested in advance but I’ve been eating at the melting pot for years and that’s never been the case. If you plan on eating here - 1 pot is not enough for 4 people.
First course was our cheese , and it was so thick we could barely dip anything in it - again I’ve been eating at the melting pot for years & we’ve never had the cheese like this.
Our salads & entrees were very good, the land and sea is what most of us got and we were pleased with the food quality and taste. However - we had no water while eating our salads and entrees.
Our waitresses were nice but service was horribly slow. All 4 of us sat with empty waters for the entirety of the salad and our main course, when you’re paying $300 for dinner your water glasses should never be empty.
The chocolate was good, but again 1 pot is not enough for 4 people. We asked our waitress to double the amount and we’d pay for 4 servings - but it was definitely not 4 servings which was a huge disappointment.
I’m not sure if it’s just the Troy location but I absolutely would not dine here again.

OT
OpenTable Diner
1 review
Dined on January 3, 2022
Overall5food5service5ambience5

It was a birthday Dinner for a friend.
I don't remember the waiters name but he was super friendly and super helpful and made our first visit amazing. I wish i would've gotten his name because he truly deserves the recognition! We all had a great time thanks to him!

AL
AmyL
Detroit
1 review
Dined on January 2, 2022
Overall2food4service2ambience4

We figured a hour to hour and half for dinner, literally three and a half hours and it was not that busy although our waiter kept apologizing for time he was never anywhere to be found

OT
OpenTable Diner
Detroit
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

They are obviously under staffed and still made sure our anniversary was special. They even put flower petals on the table. All staff that we saw were friendly and helpful.

S
Susan
1 review
Dined on January 2, 2022
Overall3food5service3ambience3

It was cold , we were seated late and next to a loud group. Good was good but $$$

MB
MarniB
1 review
Dined on January 1, 2022
Overall3food5service4ambience5

Very small portions for the amount of money you spend. Very long wait time but could be because of short of staff. I had reservations for 830 not seated until after 9 and didn’t leave until 11:30. The fact we had to cook our own entree food was weird lol and it took a very long time. Waitress was GREAT!

JK
JennaK
1 review
Dined on January 1, 2022
Overall4food5service3ambience4

First time experience for the fondue place. The food is great quality but it took a long while to get the food on the table. Nevertheless, we enjoyed the cooking moments of the 4 course meal.

OT
OpenTable Diner
1 review
Dined on January 1, 2022
Overall5food5service5ambience5

Dominic is the BEST!!!! We love him❤

LN
LaurieNichols
1 review
Dined on January 1, 2022
Overall5food5service5ambience5

My husband and I had a phenomenal server named Eric Aka Cheese. He was very tentative with us and explained things very thoroughly. We have been to several Melting Pots but this experience we learned so much about the food, cooking styles, and flavors. We will definitely took another reservation with Eric as our server.

Z
Zaza
1 review
Dined on December 31, 2021
Overall1food3service4ambience1

We had a reservation for 9 PM but we did not get seated until 10:15. We don’t understand why they accept reservations if we still have to wait as if we are walk ins.

SA
SandyA
1 review
Dined on December 31, 2021
Overall3food4service1ambience4

Did not bring forks with entree. Did not include veggies with entree. Had to get forks from another server to have the food we did receive. Very disappointed.

DB
DBH1
1 review
Dined on December 31, 2021
Overall4food4service4ambience4

We made reservations for 4:30 New Year’s Eve. We were seated promptly at a nice table without a lot of traffic or noise.

They had a fixed menu for New Year’s Eve. I didn’t care for the scallops, and the chicken was a little bland, even after cooking it coq au vin, but everything else was very good.

Service was good, but as it got later, our server was clearly very busy, and wasn’t able to tend to us as well.

Dessert was good, as always.

The New Year’s Eve gift of a rose for my wife, a $50 gift certificate, and a bottle of their garlic & wine seasoning was unexpected and a very nice touch.