My better half and I have been wanting to try this place for months now. On Saturday, I surprised her by booking reservations for two. We had the Classic four course dinner. The food was out of this world and our server Sean was the BEST. Sean was courteous and well informed about the menu. I can't recommend this place enough for any fellas out there looking to be spontaneous with their woman. Just know it is a four course dinner so it takes 1-2 hours to complete. You will need to book reservations ahead and you will be paying a pretty penny. But it's worth it.
I took my kids here for the first time and was so disappointed. I have been several times and had great experiences but not this time. We had to move tables because burners were malfunctioning, drinks weren't refilled, extra sauce never appeared, the table was cluttered with empty bowls, our server rushed us and sighed loudly each time we had a question or needed another minute. The chocolate arrived cold and when we asked how long it would take to heat she cranked it way up and walked away. When I went to serve the kids I burned myself on the spoon. When our bill arrived the kids meal she described had been charged as three full price entrees, adding $75 to our bill! I didn't even argue because she had vanished again. I just left the cash, took my burnt hand and left. The food was fair but the poor service left an even worse taste in my mouth.
from the hostess checking us in, to the server we got, to the food and drinks we ordered everything was amazing !
The service was awful. Food was great. We won't ever go again due to the horrible service.
Service was good don't like the new menu
Should be able to make a review only
the food was okay, the dipping was fun, the price isn't worth either.
Considering there is no Chef preparing the entrees because the patron does it themselves not much to justify pricey menu AT ALL. Staff was friendly but a bit on the slow side, atmosphere was good, but I would go to a nice restaurant. The cost will be about the same and you won't have to cook yourself. Once is enough thank you very much.
I had visited The Melting Pot at a different location once before and had such a great experience. I was happy to learn that there was a location near my home. I took my family for New Years' Eve dinner. I was not impressed with this location, the set menu for the holiday and the raised pricing due to the holiday. This particular location was not a very nice restaurant and I was highly disappointed. I actually felt highly remorseful about what I spent on dinner this evening. We like to eat out and do choose nice places so we're not afraid to spend money on a nice dinner. This did not match my expectations.
The food is high quality. We ordered the 4 course "Big Night Out" meal for 2. But even though we cooked our own food right in front of us it took way too long for them to bring it out.
We had a small table in a private corner and it was cold, and I was wearing a jacket, and they couldn't do anything to control it. Server was going through the motions.
Excellent service and experience! It was my first time there and I thoroughly enjoyed it! It’s a must try!
Great and fun experience. Go for the four course!!