Nearby points of interest
Nearby points of interest
About The Melting Pot - Tacoma
Situated in the hub of Downtown Tacoma, the Pacific Ave. location provides a casually elegant, intimate atmosphere. The relaxing 4 course experience begins with cheese fondue prepared tableside. Fresh salad follows while your entrée pot heats up. You’ll simmer a variety of tantalizing meats, seafood, & vegetables. Each morsel is hot, fresh, & flavorful. Entrees are accompanied by an array of dipping sauces to add to the fun. Your choice of chocolate fondue is the grand finale, served with a variety of delicious dippers. Many have stopped by to satisfy that fondue craving after a concert at The T Dome, a visit to the Chihuly Glass Museum, or a family outing at the zoo.
We feature an extensive wine list, fresh trendy cocktails, & specialty martinis.
It’s the perfect place to celebrate a birthday, anniversary, overdue date night, family night, or a group gathering!
Tacoma, WA 98402
Hours of Operation:
Sunday - Thursday: 4:00pm - 9:00pm
Friday & Saturday: 4:00pm - 10:00pm
Saturday & Sunday: 11:30am - 2pm
Happy Hour in the Bar/Lounge:
7 Days a Week 4:00-6:00pm
Saturday & Sunday 11:30am-2pm
We are Closed on the Following Holidays:
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Happy Hour in the Lounge
1/2 off cheese fondue, pure chocolate fondue, brie plates; & all salads. $5 well drinks & beer & $7 select wine pours.
Bring Home The Flavors Of The Melting Pot!
Our Garlic & Wine Seasoning, House Dressings, Chocolate Bars, Beautifully Hand Dipped Strawberries, & more are available for purchase.
$5 for valet parking
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
Special Events & Promotions:
Service Appreciation Monday - we thank all of our service men and women with 20% off dinner on Monday nights!
Ladies Night Thursdays - Ladies receive happy hour drink prices all night long PLUS enjoy cheese fondue, salad, & chocolate fondue for $20 per person
Kids Eat Free Saturdays & Sundays - From 4 to 6pm, one child 12 & under eats free per paid adult. See store for details or restrictions.
The Melting Pot - Tacoma Ratings and Reviews
Food was way over seasoned couldn’t even taste my lobster tail just what seemed like paprika it was covered in, to the point I cut the top off and didn’t eat it so I could taste something other then that, however the teriyaki pork that was good and I would also have to add that the desert dish was amazing. the wait staff was really friendly and the atmosphere was nice. Would I go again no, was it a nice one time thing yeah just not $200 dollar nice for two people. But that’s with the 25 dollar tip and almost 20 for the cheap beers they sell for 8.00 but they do open the bottle for you and put it in a beautiful glass so if your not looking for quality and just appearance that’s fine.
We absolutely love dining at the Melting Pot! Every year we go around my birthday and sometimes get in an extra visit. This has been our tradition 12 years and counting. The 4 course meal is definitely the way to go as you get to try everything. The experience is like none other. Do not go with someone you don't enjoy talking to!
Absolute disaster. We arrive 10 minutes early to be sat on a blistering fireplace hearth. After 20 minutes of waiting I discover the bar, grab a drink and was shown our table. Upon reviewing the menu we order our first course which was quickly shot down due to a shortage of ingredients. Per the server “our manager is new and didn't order white wine” ... OK fine. We were all good until about an hour goes by ( I’m patient) and we don't have salads or our main course...or water. So I go find this forgetful manager downstairs and let him know we haven't seen our server in an hour. He awkwardly followed me to my table, located my server and offered to buy our first round of drinks. :0 After learning I had already paid for them he hands me a free chocolate card... Oh and learn to work the temp control. Our first and last course began to burn right in front of our eyes. To top the night off – the last two drinks I ordered were denied because the bar had already closed the coffee. I work hard for my dollars – too hard to waste them over lethargic staff stumbling to serve ingredients that I cook at my table. Management needs training on how to support staff and touch tables – elementary management skills.
Our experience was great! I read reviews prior to going to dinner tonight and they were awful! Stated that servers were basically neglecting the customer. Not the case at all! Every staff's member that walked by stopped to ask if we needed anything. 2 managers also stopped by. The food was amazing, the staff was amazing! Overall it was an awesome dinner, well worth the money and time!
We felt rushed by the waitress and did not understand how/what to order. We asked questions that were not answered. Waitress didn't seem to listen or care. Very disappointed in our waitress, and that ruined our experience. Not sure if we will try again. Too rushed! Didn't feel as if our waitress cared or answered questions at all. Food was just OK.
Trying out the whole fondue experience. We love love love the dessert- an array of fruits, marshmellos and cakes dipped in warm chocolate. The food was just ok - it’s fresh but I think I chose the wrong cheese, too overpowering and all I could taste besides the strong cheese was the white wine!!! However the base broth was decent. I wasn’t blown away with the taste of the food but I’d come back for the desserts. Above all, the service is exceptional (Tacoma location).
This probably was my 20+ time to this restaurant. Deeply disappointed that we ran out of cheese before it even looked like we made a dent in bread. We ran out of chocolate before we were finished with the dessert selection. We discovered that you added a surcharge to the bill. When asked about it, we were told that it covers staff costs yet WA state is one of the highest paying in minimum wage. This has always been my favorite restaurant, but thinking its time to move on. Costs aren’t going down for customers, but product is deminishing. Very disappointing.
We only to go The Melting Pot very occasionally, more as a special occasion type of thing. The server was fine--my husband's alcoholic drinks were refilled quickly, but my tea and my son's soda were NEVER refilled, even after leaving them at the end of the table. I had to ask for water and then ask again when it didn't show up. Maybe she was busy, understaffed, not sure. Food was great and she did a good job of getting us whatever additional food we asked for. She offered to take pictures, which was nice and did a nice job of reviewing the menu.
We had an excellent dinner! Food was great and service was very good, considering they were very busy. We had an out of the way table and had a nice quiet dinner. Management at the Tacoma Melting Pot should be very proud of the way their employees handled a very busy time between 2 Garth Brooks concerts.
We came to Tacoma for a concert and decided to treat ourselves to dinner . The traffic was absolutely horrible with multiple closed roads which made us almost an hour late for our reservation. The staff was amazing and kept our table ready for us .The service and food both were amazing and the staff were all friendly . I can’t wait to come back !
Service was quite slow, we were given several free items to “apologize for the wait”. Of course, it’s a nice gesture, but I would rather just get my food on time. The cheese course was not good. I’ve had this several times at other locations, and because it’s a chain restaurant I would expect it to be prepared similarly. The texture and flavor we’re both off here. We waited so long for our dessert course that we didn’t actually get time to eat it. I asked him to go to the manager When no discount was offered. He came back with a check that had taken half off our cheese dessert combo, but still paid for dessert even though it was brought out too late for us to eat it. In the end I’m sure they did what they thought was fair. But when a meal is screwed up from beginning to end, it just seems sad to make somebody pay for it. I’m not a complainer, I’ve been to melting pot loads of times, it’s why we chose to eat here while we were visiting from out of town. We usually experience good quality food and service. For me to say that we didn’t, something was off. When a meal is screwed up from beginning to end, it just seems sad to make somebody pay for it. I’m not a complainer, I’ve been to melting pot loads of times, it’s why we chose to eat here while we were visiting from out of town. We usually have good quality food and service. For me to say that we didn’t, something was off. Thankfully we don’t live locally, so we wouldn’t have a reason to return to the Tacoma location anyway, but it’s likely we won’t return to the Portland location now either if this is indicative of the current level of quality that the restaurant is prepared to accept from its staff. We were out for a special occasion, and it was my children’s first time at the restaurant, it’s just very sad all around. We basically ended up paying $50 plus tip, because I’m one of those people who still have to tip, for an iced tea, two sodas, and a dessert course we didn’t have time to eat.
Fondue is fun and this was our first experience with it. I didn't mind the high price for a special occasion but we won't be going back. The waitress and the food were pleasant but the whole experience wasn't fitting for the fine dinning price tag. The food is WAY overpriced; it would be worth going there if the food was 1/2 the price or less.
There was a mistake on our bill and when we brought it up they not only fixed it but they gave us a coupon for a free dessert. The customer service that night was on par, but...
The next day we found out they WAY over charged our card, several times to much! And when we called them on the phone about it the manager was rude to my wife and dismissed her without even listening to what she had to say so I got on the phone and treated him how he treated my wife. When he realized that we were not going to be happy until he took care of it he took down our information and said he would take care of it and get back to us, then abruptly hung up on me. The entire call was a waste of time because he still hasn't called us back (days latter) or fixed it with the bank. Now I'm hopping that when they go over their receipts for that night they will find their mistake and fix it without further work on my part, but I'm not holding my breath. I will probably have to work with my bank to get this fixed. A billing issue is a simple mistake. They should have at least apologized for their mistake and helped us until we were happy but they had our money their "Customer Service" stopped.
Above anything else the way he treated my wife was completely unacceptable!
If after reading this review you still want a fondue experience all I'd have to say is use cash.
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