The Melting Pot - Scottsdale

3.8
739 reviews
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$31 to $50
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Fondue
Saturday and Sunday Brunch coming March 9th, 2019!

The Melting Pot is Arizona's premier fondue restaurant. Enjoy four courses of fondue and reconnect with your friends, family and colleagues. Savory cheese fondues; entrees cooked table-side that include filet mignon, lobster, and shrimp just to name a few. Include chocolate fondue for dessert and they all melt into a unique dining experience. The Melting Pot has a full complement of beer, wine and cocktails to enhance your dining experience. Intimate booths for two, private rooms or dining room tables are available nightly. The Melting Pot is the perfect destination for any special occasion. Whether you are celebrating a graduation, anniversary, birthday, or holiday party, a fondue dining experience is a unique way to create memories with your party. Reservations recommended.
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Private Dining

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Specials

Fondue, Brunch, and $2.95 Mimosas!

We’re serving up our new chef-inspired fondue and traditional brunch options like Alpine Benedict Cheese Fondue, French Toast Fondue, Avocado Fiesta Toast plus $2.95 mimosas. Reserve today and your first Mimosa is on us!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: March 9, 2019

Ends: March 10, 2118

Availability: Sun 11:00AM-3:00PM
Sat 11:00AM-3:00PM

What 739 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.2
food
3.8
service
4.0
ambience
3.4
value
Noise · Quiet
69% of people would recommend it to a friend
5
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BK
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

We had a great time . Our server Ralph was awesome.

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TH
New York Area
8 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Our server was excellent, he had great knowledge of the Melting Pot experience, very attentive for drinks. Brought us unlimited vegetables and sauces. Meats and Fishes were delicious as always.

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S
Phoenix
2 reviews
Dined 6 days ago
Overall 1food 1service 1ambience 1

Ralph was the server and did not listen to us, he had his agenda. He was loud and we felt like all his other tables were sitting with us.
The "new" spicy nuts were awful, totally ruined the salad. The Fondue was a disappointment, as the veggies have included broccoli and cauliflower in the past .
What happened to the baby pickles and the dry salami? My Wife dislikes tomatoes!!! Prices went up quality went down!!!

We come to dine and relax and enjoy, Ralph had other things on his mind.
He needs to stop saying "we" We are not dining together He was not invited!!!
He has a very irritating way about him. This was not the experience we wanted.
Everything from the service to food quality went down.
We ask to speak with the manager and after 15 minutes of waiting we left.

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JB
1 review
Dined 6 days ago
Overall 2food 2service 3ambience 1

There were so many things that were “off”. We wondered if it was closing soon. For $$ I couldn’t recommend it to a friend.

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EP
1 review
Dined on March 18, 2019
Overall 1food 3service 1ambience 5

Service was horrible. Food was good but could have had just as good of food elsewhere. Considering the price it was definitely not worth it!

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HJ
1 review
Dined on March 18, 2019
Overall 2food 3service 3ambience 3

We were celebrating our granddaughters 16 th BDay and called ahead to let them know. There was no recognition until we mentioned it. Service was average and very slow. Three and a half hours for dinner. We always have enjoyed the Melting Pot, but not this time.

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CB
1 review
Dined on March 17, 2019
Overall 3food 3service 5ambience 4

Dined here for weekend brunch. It was ok. The cheese fondue was just warm so when you dipped the chilled veggies and apples it ended up being cold food. The third course was chocolate and this was also cool. I don't think I will do the brunch again.

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OT
1 review
Dined on March 16, 2019
Overall 2food 4service 1ambience 3

The service was TERRIBLE the night we were there. The table was dirty and the waitress was less than accommodating. Drinks took forever to come and when we needed more vegetables and requested them they never came until the cheese was dried out!

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AB
1 review
Dined on March 16, 2019
Overall 5food 4service 5ambience 4

Would have liked music other than jazz, or turn it down. We were there for brunch, which was fun, but my egg dish was cold when served.

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OT
Phoenix
2 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Slow service but good food.

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OT
Charlotte
4 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Really great service from Savannah. She was kind, warm and very attentive. Five stars all the way !!

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SD
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

For our first time the waitress was amazing at walking us through the meal and each course -

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T
Anchorage
6 reviews
Dined on March 13, 2019
Overall 2food 4service 1ambience 3

We usually have dinner at The Melting Pot when we visit Scottsdale. We brought friends with us for their first visit. Unfortunately, our waitress was not very pleasant or attentive, so sadly they did not enjoy dinner and neither did we. After the cheese fondue was gone she left the burners on and the cheese started to burn and smoke. Another waiter had to come turn the burners off and take the smoking pans away. The waitress didn’t return for a long period of time more than once during the meal. They don’t have a hostess that stays at the front, you have to wait for when someone periodically comes up front to get seated. I believe it was the manager that stopped at our table at the end of our meal and it was politely mentioned how the service went. We did appreciate seeing a small discount on our bill when it was rung up. We like having fondue and have enjoyed The Melting Pot but this location seems to be less enjoyable each time we come back.

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RH
1 review
Dined on March 11, 2019
Overall 2food 2service 1ambience 3

Very slow service, waited 15 minutes between courses. I busers, waitress had to do everything.

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BR
Phoenix
1 review
Dined on March 10, 2019
Overall 1food 2service 1ambience 1

Too small griddle for cooking for 4 Choice of veggies which came with our combo was very basic to say the least. Server was not knowledgeable about menu! No explanation re: price of cheese fondue; we were charged per person when we thought it was being shared as an appetizer 47.00$ for one pot of cheese fondue— absolutely ludicrous and it wasn’t even that tasty!!! 270.00$ bill and we had to cook this !! Our first and last time to go there! Totally a rip off!!

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K
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Great experience! Perfect for date nights, or get togethers. I especially enjoyed the Mojo Broth for cooking. 10/10

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OT
Memphis
2 reviews
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

Good! No more to say it was all good!

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BD
Phoenix
1 review
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

Had a very nice time. I would recommend only 2 to a pot otherwise it's very slow.

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MH
Phoenix
3 reviews
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

Our server was outstanding and made the food on point!!! Superb!!

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QS
Phoenix
1 review
Dined on March 4, 2019
Overall 2food 3service 1ambience 2

For serveral years the melting pot has been one of my favourite restaurants! Unfortunately it is very apparent that this restaurant is under new management! The services was extrememly poor and the girls phone was going off in her pocket the whole time she was at the table, not to mention the food quality has gone down and is simply not worth the amount of money you end up spending. Such a shame this really used to be a phenomenal restaurant that I boasted to friends about.

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SJ
San Francisco
7 reviews
Dined on March 2, 2019
Overall 3food 4service 2ambience 4

Have been coming here on an annual basis when I’m in Scottsdale for the past 4 years. This will be our last visit. The service during our most recent visit was terrible and for the price point was at unacceptable levels. Our server was either overwhelmed and was given too many tables or simply was not well trained. Empty drink glasses, at one point almost 30 minutes with no presence in between courses. I had to turn off the heat plate after the main course because the oil was starting to smoke so bad that it was making us sick. This was because it took someone 30 minutes to stop by and see that we were finished. I think our server knew the service she was providing was poor, but never even apologized.

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VH
1 review
Dined on March 2, 2019
Overall 2food 2service 2ambience 1

3 hours for meal. Waited long time for drink refills, had to ask twice to remind them. I don't care to pay that high of a price to cook my own meat. Which took forever since only to burners for 6 people. Not enuff food for dipping.

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KL
Seattle
1 review
Dined on February 28, 2019
Overall 4food 3service 5ambience 3

We have been to many Melting Pot Restaurants in three states. The Scottsdale location was, by far, our least favorite. The atmosphere wasn't at intimate as we would have desired, the room way too noisy and too warm. Some of food wasn't very good. My lobster tail was rolled in some seasoning salt that ruined the delicate flavor. That was very, very disappointing. The mojo broth, too, was unpleasantly salty. Altogether, it wasn't the great experience we are used to.

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CM
Hawaii
3 reviews
Dined on February 26, 2019
Overall 5food 5service 5ambience 5

Fun way to dine with friends.

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SC
1 review
Dined on February 24, 2019
Overall 5food 5service 5ambience 5

I don't go here often but every time I do I find that the experience is enjoyable. I like everything from the decor to the dessert.

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OT
1 review
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

It was my wife’s birthday and we decided to visit the melting pot for an evening of pleasant dining. The staff were very friendly and the ambience was very comfortable. Overall a very memorable experience.

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RH
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Place is awesome. Great service
Food was amazing. Couldnt have aksed for a better evening.

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OT
Phoenix
7 reviews
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Always awesome!

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CK
Phoenix
14 reviews
Dined on February 21, 2019
Overall 3food 2service 1ambience 3

In my reservation I said it was for a birthday but no one knew that at the restaurant.
The service was painfully slow. I got up and got the hostess to tell her we hadn’t seen our waiter in quite a while and we had been done for at least 10minutes looked no at our dirty dishes and empty water glasses.She was very nice and helpful. The steak was not very tender and the steak with pepper and some other spices was over seasoned. We have been to several Melting Pot restaurants and this was not up to expectations.

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MT
1 review
Dined on February 20, 2019
Overall 5food 5service 5ambience 4

Aside for the super annoying high pitched squeak of the pot, and the neighbors who were having their own little party, the dinner was great. Angelina made up for everything - she was the best server I have every had at any Melting Pot. 5 stars for Angelina.

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DW
1 review
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

It was our Anniversary. We booked the Romance package & it was perfect. Our server was Beyond Amazing. Incredibly Accommodating & made our evening so special. Thank you making our 19yr wedding anniversary so Memorable.

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BM
1 review
Dined on February 19, 2019
Overall 5food 5service 5ambience 5

After an extremely disappointing experience at the Ahwatukee location we received a $100 gift card to try a sister location. We chose Scottsdale and were extremely happy!! We'd previously dined at the Troy, MI location which lead us to expect a certain level of ambience and quality. Scottdale absolutely did not disappoint! The food was fresh and delicious. The ambience was very classy and welcoming. The server was very friendly, personable, and knowledgeable. My sister in law lives in Chandler and has never been to The Melting Pot. I absolutely would NOT recommend Ahwatukee to anyone, but Scottsdale was fantastic and I told her that should she ever want to try it, Scottsdale was the place to go! My husband and I don't get the opportunity to have date night very often so I want to thank The Melting Pot for giving us the opportunity to have such a great time.

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SR
1 review
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Went great and our waitress was the sweetest! Always has awesome gluten free options and the blackberry sage lemonade was sooooo good!

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BS
Phoenix
1 review
Dined on February 16, 2019
Overall 2food 2service 1ambience 3

Service was pretty bad, certainly not the level of service we have accustomed to dining at the Melting Pot. Waiter seemed distracted and not really sure what he was supposed to be doing. Took multiple requests to get a glass of water. Skipped from cheese fondue right to the entree fondue without salads. Had to have him return our entrees while we waited for him to bring the salads. Pretty sure our entrees sat out while we ate our salads, meat seemed rather warm when we finally saw it again after the salad issue, thankfully neither my fiancée or myself got sick. At the end of the day, when I pay $320+ for dinner, I expect service to at least know what course we are on. It’s unlikeky, based on this experience, that we would return, especially for an occasion as important as Valentine’s Day. It was disappointing and not typical for The Melting Pot.

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L
Las Vegas
2 reviews
Dined on February 16, 2019
Overall 3food 4service 4ambience 3

It’s been a tradition to go to Melting Pot for my wife birthday for the past 15 years. Although her birthday falls 2 days after Valentines Day, I plan in advance. This year we had no other choice but to get their Valentine set menu and nothing else available from the menu. It’s fine and all that if it was just her and I. But we bring our kids to enjoy her birthday too. But having to pay $85 per person even for kids was over the top. If they continue to do this after Valentine’s Day I might have to find another alternative.

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SN
1 review
Dined on February 16, 2019
Overall 2food 3service 4ambience 2

Our table was not ready at the time of our reservation - hey things happen, so I shrugged it off. We were then disappointed that the table we were taken to was a booth for 6 people, being that there was only two of us. To top it all off, the additional table rose petals and other romantic amenities I elected during the reservation and opted to pay for were not ready, and never showed up.

As our server arrived, he noticed the missing amenities and also asked for clarification on how many people we were expecting - he too seemed surprised that the two of us were seated at such a large table. Thankfully, our server noted how unhappy we were with the seating setup for our Valentine's day weekend reservation and did attempt to make up for the mistakes. He was both pleasant and very knowledgeable, ultimately being the only reason we did not get up and leave immediately.

I had not been to The Melting Pot in many years, but knew to expect the true value to be in the "experience". If not for our server doing a wonderful job and attempting to make up for the lack of service from the hosts/manager, I would have given this a Zero rating. Even still, I likely will not return, not worth the $300 meal for two people.

Read the Google Reviews of this location and you will see this is not an uncommon occurrence.

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M
1 review
Dined on February 16, 2019
Overall 3food 3service 3ambience 3

My wife and I went for the Valentine's special and including the mandatory 20% tip it was $278.

We have been there maybe 6 times over the years and for the money there are a lot better options in Scottsdale than here.

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SM
1 review
Dined on February 16, 2019
Overall 4food 4service 5ambience 4

I know we came at 3:15 when the suns still up, but they left all the windows open so it was super bright where we sat. Also, the duck was terrible. Went on the valentines day menu.

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HT
Phoenix
2 reviews
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

We went for Valentine’s Day and me and my fiancé really enjoyed the experience! We especially enjoyed the dessert fondue!

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JW
Los Angeles
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

Absolutely incredible dining experience and the service was incredible as well. Valentine’s Day menu was special, and we loved it.

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