Permanently Closed - The Melting Pot - Scottsdale

4.3
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860 Reviews
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$31 to $50
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Fondue

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About

This restaurant is permanently closed.
The Melting Pot is Arizona's premier fondue restaurant. Enjoy four courses of fondue and reconnect with your friends, family and colleagues. Savory cheese fondues; entrees cooked table-side that include filet mignon, lobster, and shrimp just to name a few. Include chocolate fondue for dessert and they all melt into a unique dining experience. The Melting Pot has a full complement of beer, wine and cocktails to enhance your dining experience. Intimate booths for two, private rooms or dining room tables are available nightly. The Melting Pot is the perfect destination for any special occasion. Whether you are celebrating a graduation, anniversary, birthday, or holiday party, a fondue dining experience is a unique way to create memories with your party. Reservations recommended.
Dining Style
Casual Elegant
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Cuisines
Fondue, American, Comfort Food
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Hours of operation
Mon–Thu 4:00 pm–10:00 pm
Fri 4:00 pm–11:00 pm
Sat 3:00 pm–11:00 pm
Sun 3:00 pm–10:00 pm
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Phone number
(480) 607-1799
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Smart Casual
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Private party facilities
We are a great place to host your next party. Our leisurely four-course dining experience is perfect for corporate gatherings, office parties, birthday parties, bridal luncheons, school functions and more.
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Private party contact
Nick Lane: (844) 674-3548
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Neighborhood
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Cross street
Hayden & Royal Palm
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Parking details
Well lit private lot in front of the restaurant. Covered parking available in the garage at no extra charge.
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 860 People Are SayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.4
food
4.3
service
4.3
ambience
3.7
value
Noise · Quiet
82% of people would recommend it to a friend
5
4
3
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1
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Z
Phoenix
4 reviews
Dined on September 28, 2019
Overall 5food 4service 5ambience 5

I hope they open a new Scottsdale location. I assume Scottsdale/PV residents aren’t going to drive out to Arrowhead or Awatukee, I know we aren’t.

DD
1 review
Dined on September 25, 2019
Overall 5food 5service 5ambience 5

We have eaten there several times over the years going back to when it was in it's smaller location in the North portion of the same center. It has always been a pleasant experience with great service and wonderful food. We use it as a special place for events such as an anniversary or birthday. It is a shame that we are loosing the Scottsdale location due to a landlord's greed.

MC
Phoenix
3 reviews
Dined on September 24, 2019
Overall 5food 5service 5ambience 5

Restaurant Week special is always a great value and our fondue meal experience was fantastic. This location is closing soon so we are greatly disappointed. We were able to purchase a souvenir copper mule mug shaped like a fondue pot which we love (affordably available in copper, red & silver). You must go one more time in Scottsdale before they close!

f
Chicago
3 reviews
Dined on September 22, 2019
Overall 4food 5service 3ambience 4

Waiters were not consistent towards the end of the visit. Nothing special even though I told them it was someone’s birthday.

AZ
1 review
Dined on September 15, 2019
Overall 5food 5service 5ambience 4

I’m sorry this location is closing. I have always had a great experience here.

A
Phoenix
35 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

So sad that this location is closing for now. We have been here many times over the last 19 years for special occasions with family. The food here tonight as a most nights was excellent. The service is spectacular and always accommodating. You will never be rushed to open up the table. Make no mistake this is not a inexpensive meal but you will go home feeling full and with a smile on your face.

PJ
Phoenix
3 reviews
Dined on September 10, 2019
Overall 5food 5service 5ambience 4

Too bad this restaurant is closing. We have been going there since its early days in Scottsdale, and it has always been consistently good.

CK
San Diego
4 reviews
Dined on September 7, 2019
Overall 1food 1service 1ambience 1

We visited your Scottsdale location on Saturday 9/7/19, our reservation through opentable was for 4 pm and we arrived early since we took our kiddos! We were seated almost right away, we hadn't been to a melting pot in a while but since we knew that the Scottsdale location was closing and it was always our favorite location we decided to visit that one! OUR SERVICE WAS HORRENDOUS!!!!! Nichelle, saw we were having trouble with the menu and deciding what to order, it took us 2 hrs to complete our courses which we waited 30 minutes for the first while the family that arrived 30 minutes after us got their cheese course within minutes of ordering, besides how minimal the dipping extras were and how Nichelle was so unwilling to help us with our meal! Due to the price point of the drinks and the stupidity of Nichelle, only our kiddos got lemonades because she asked 5 yr olds what they wanted to drink. We spent $150 on a dinner that was disappointing!

DW
1 review
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Sad to hear this place is closing. Was our first time here and it was amazing. I believe the waiter was Clayton, but think he goes by CJ.

Took my wife there for her birthday, they had roses and balloons laid out per my request. CJ was not shy about making hesitations which greatly enhanced our experience. Definitely more pricy than our usual dining, but worth every penny.

GW
1 review
Dined on September 4, 2019
Overall 3food 3service 3ambience 2

I didn't realize how the "fondue concept" is dead now. The restaurant was empty, felt like a ghost town and the staff unavailable for first 10 minutes, even though we had a reservation and the place was empty. Absolutely, no life, no excitement, just dead. The decor and music felt like we should have been 80 yrs. old., no offense, but not at all what we were looking for.

KA
1 review
Dined on September 1, 2019
Overall 3food 1service 5ambience 1

The prices were way too high for what you get. The menu was very hard to understand. In my opinion the way the meat was served, especially the huge chunks of raw chicken is not safe, especially for kids. We were very surprised that the Health Department would even let this happen. If the chicken would have been smaller chunks, that could of made a little difference, maybe. We did not like the fact that there were curtains that were closed the whole time, as we could not see out of the booth. Just wasn’t a very good experience, wasn’t at all what we expected. Would never recommend this restaurant to a friend or family.

T
Phoenix
9 reviews
Dined on August 31, 2019
Overall 4food 4service 5ambience 4

Not as good as in the past. Food quality was just ok

OT
Denver
3 reviews
Dined on August 31, 2019
Overall 5food 4service 4ambience 3

Birthday; too bad it’s closing

l
Phoenix
34 reviews
Dined on August 30, 2019
Overall 4food 4service 4ambience 3

Birthday dinner.

OT
Dallas
4 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

The service was wonderful!

OT
Pittsburgh
4 reviews
Dined on August 29, 2019
Overall 2food 5service 1ambience 2

Service was unacceptable. We had to wait far to long for our server to initially come to our table when we saw her go to other tables around us numerous times. We were made to wait several other times that was unacceptable. We had to ask for more water to drink three times before we finally got it. The food was delicious as usual. There is no excuse for that kind of service.

OT
Phoenix
1 review
Dined on August 29, 2019
Overall 4food 4service 3ambience 4

had a 530 reservation waited long for seating ordered and it was 620 before food arrived. server very nice. for the money portions didn’t seem worth it

JW
Phoenix
1 review
Dined on August 27, 2019
Overall 3food 2service 3ambience 2

This place was very slow. Upon arrival, it seemed like a ghost town. Seemed like the server was more interested in looking at her phone, and talking with the bartender, than interacting with us.

D
Phoenix
8 reviews
Dined on August 26, 2019
Overall 2food 2service 2ambience 2

Terrible service and small portions

MM
Phoenix
3 reviews
Dined on August 25, 2019
Overall 4food 5service 5ambience 5

After making a reservation to celebrate a birthday and arriving at The Melting Pot we were escorted to a table in the large dining room , not a curtained booth, needless to say we were extremely disappointed. Disappointed enough we were ready to leave until our waitress arrived that is. When we told her we were not going to stay because the young man who seated us just did not care about our dissatisfaction with our seats she jumped right into action. She spoke with her manager and brought us to a curtained booth. From there on we had a marvelous experience. We love the Melting Pot and are very disappointed they are closing the Scottsdale restaurant.

OS
1 review
Dined on August 24, 2019
Overall 4food 5service 5ambience 5

Love my server! She was super nice and fun. The only suggestion I would have for the romance package is to do the photo differently. Either a camera or a different location due to the lighting.

PT
New York Area
71 reviews
Dined on August 24, 2019
Overall 3food 4service 5ambience 5

My review is complicated. My party of 4 had great fun and I am very sorry Melting Pot in Scottsdale is closing. It is kitschy and a delightful throwback. It is not the kind of place you go often. The real question is value. It is awfully pricey for what you get.

CH
Phoenix
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

It was a great relaxing evening with great food and friendly service

TY
Phoenix
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

What a fun place! We had the 4 course and the cheese was perfect. Presentation was great. The server had us laughing all night.

BS
Phoenix
10 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

Outstanding food, drinks and service.

GS
Austin
3 reviews
Dined on August 18, 2019
Overall 4food 5service 2ambience 3

Went for my anniversary. Service felt very rushed. I was feeling like the server wanted to go home and rushed us through our dining experience. Food was good and we have had much better service previously and that is why we chose the Melting Pot for our anniversary. Very disappointing experience. They did not even comment nor ask if we where there on a special occasion ever though I select the occasion box when making the reservation. Would not recommend the Melting Pit for special occasions.

DC
1 review
Dined on August 18, 2019
Overall 1food 1service 1ambience 2

Our experience was not the best!
Had to ask Host for second drink.
Food portion was small this time and we couldn’t tell our server to bring another melted pot because I’m allergic to shell fish she didn’t stop by so my husband had to wait until I cooked mine before he cooked his. I had to turn up the temp to heat up wine sauce for cooking.
Didn’t receive an itemized bill just about to pay which I did but think it was wrong after coming home!
Ordered Strawberries day before they were given away by another server had to wait for them to remake them!
Poor customer service and quality this time!
Thank you

JS
Phoenix
1 review
Dined on August 18, 2019
Overall 2food 4service 3ambience 3

Overpriced for what you get. The "entree" wasn't worth the price. The cheese fondue itself was good, but the items given to dip were lack luster and scarce. The only redeeming thing was the desert. I might go back for the desert only.

CJ
Phoenix
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Price was a little high, fondue for two at over $100.00.

j
Phoenix
11 reviews
Dined on August 17, 2019
Overall 4food 4service 4ambience 4

The Melting Pot is always fun. We are sad to hear this location is closing 09/30/2109. Bummer. Hopefully another location will open in central Phoenix.

M
1 review
Dined on August 11, 2019
Overall 1food 1service 1ambience 1

I was very excited to go to the Melting Pot but completely disappointed. For the price of $68.00 plus tip, I got a small plate of veggies and meat to share with my guest. The cheese was sour and bland and did not go well with the dippers. The meat was extremely fatty and most parts were too difficult to eat. I am very disappointed with the quality of the food provided, especially given that it was such an incredibly expensive meal. The table was also dirty and not thoroughly wiped down.

OT
1 review
Dined on August 7, 2019
Overall 4food 5service 5ambience 5

It was a really cool place to go for our anniversary! It was filling but not worth the $60 a person you pay. I would go back again but only for another special occasion. The experience was fun and unique!

CM
1 review
Dined on August 4, 2019
Overall 2food 2service 1ambience 2

Service was slow. I put in the comments when I made the reservation it was my daughters birthday and they staff didn’t seem to be aware. We had a group of 3 people and it took over an hour to get our food service.

OT
San Francisco
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Food was amazing

A
Phoenix
5 reviews
Dined on August 3, 2019
Overall 3food 4service 3ambience 3

Food was good; server Nicki was very nice, but the table wasn't cleared on a timely basis, we had to request water to be refilled, there seemed to be long pauses between courses; restaurant looks a bit worn.

GS
1 review
Dined on August 3, 2019
Overall 4food 4service 4ambience 4

The ambience and experience was great, but the price was outrageous for how much food you actually eat. We had a $75.00 gift card and still paid over $50 for just the two of us to eat, and not eat that much.

OT
Phoenix
1 review
Dined on July 31, 2019
Overall 4food 5service 2ambience 5

Not sure if we had a bad day with our server. She seemed to have an issue with us. We were the only people in the restaurant. We had our daughter with us. Our daughter contaminated her eating plate with raw food. Waitress didn’t return for over 20 minutes so we could request new plate. Our drinks were also very slow to be refilled. At desert time, we didn’t have any forks to eat with. Just the fondu forks. She didn’t return for another 10 minutes so we could let her know.

One point of concern. She seemed to be in a big hurry all the time. When she left after main course was done and removed the boiling liquid, she didn’t seal the container. Just left with the open pot. Not very safe.

AJ
1 review
Dined on July 27, 2019
Overall 3food 5service 5ambience 5

We had a terrific server however was given miscommunication on the pricing. When we got our bill and it was for $150 we couldn't believe it. We asked our server before ordering if the 4 course entree was shared for my guest and I and our server said yes. So when we were charged individually each for a 4 course entree we were in shock and did express that to our server whom did apologize for the miscommunication however did not take anything off our bill for the error. My guest and I agreed one visit and done here.

JB
1 review
Dined on July 26, 2019
Overall 4food 4service 5ambience 5

Our waitress coryn#51 was very polite and funny.
She did her very best to serve us even though the entree took a very long time to be served.
Restaurant was nice nice enough to deduct the price of the entree to compensate for the entree arriving late.
Overall, a good experience.
Hope we get coryn #51 again as a server.

r
Chicago
3 reviews
Dined on July 26, 2019
Overall 4food 5service 4ambience 3

It would've been nice if the restaurant had wait staff working on a friday night, they did not which resulted in longer wait times because our server had more duties. Quite odd actually.