Took my teenage girls for a dinner adventure and The Melting Pot did not disappoint. The restaurant was almost empty and our service was fantastic. Our waitress took the time to explain how the restaurant works since we were "newbies". We opted for the entree with a salad and split a single desert chocolate fondue. The sauces they offer and the veggie bowl were a wonderful and unexpected bonus to the fondue food. Overall, I thought the cost was what I'd expect for a meal that was as much experience as food. The kids loved it!
We have been several times to this Melting Pot and this was by far the worst experience. We were going for desert only and told the waitress upfront what we were doing. We were very relaxed and just want to sit there but felt very rushed by the waitress. It was not as clean as it normally is either. I put my foot under the table and a fondue fork stuck to it.
This is just a suggestion but chocolate martini and chocolate fondue is not a good idea to recommend together.
When we finished the desert our check was brought to us immediately and we were not asked if we wanted anything else. I understand that it was near 1000 but we spent less than 30 minutes total in the restaurant and we were completely shocked. Our reservation was at 915 we arrived about 10 after and we were in our car at 939. This was not a great experience at all.
We have enjoyed your restaurant so much in the past and we will be back, not based on this experience but based on the friendliness of the manager and past experience.
Wonderful meal and restaurant!
Service was awful. Short staff.
Service was great. Food was good. Experience is worth the trip. We were 10 minutes early for our reservations and seated 15 minutes after our reservation time.
My wife has been wanting to dine here for sometime. Attempted a few times and things came up. Finally made a reservation(really day with open table). Got there early and they went ahead and seated us. Nice ambiance perfect for our early valentine or a date night. Server was great and explained the menu options well. Courses came out in a timely manner. All the food was great and flavored well. And not at all hard to cook. Will definitely be back!
Was neat experience - you get a lot of little pieces. Very text abc definitely fun! Service was very attentive and mgmt went to almost every table.
We love the Savannah Melting Pot. They are a test spot. So, we never know what will be new when we walk through the door!! Love it!! This last time on Fri., Feb. 9, I, at first, did not like the new menu (I don't do change well, ha, ha.) But, after ordering, I love it more than any other menu before!!! The bisque, scallops, duck and pork are to die for. I usually can't eat everything while there (always taking something home), but, I did this time, because it was sooooo good. Keep up the good work!! We all went home stuffed, as usual. Our server, Sarah, was outstanding. She will be missed. We have gone to The Melting Pot every year, at least once, since it opened in Savannah. I can't wait to go back.
The food and ambiance were excellent but I was disappointed with our server. The first thing I heard from her was that she was tired. I was caught off guard about what she said that maybe she was overworked! She wasn't smiling at all and I find that very rude. Your servers represent your restaurant and she failed you.
Had a reservation for 7:45. We were not seated until almost 8:30. Restaurant did not seem prepared for busy crowd. Manager did comp us a bottle of wine for our wait. Food was good.. different experience having to cook your own food. Dessert was highlight!