Nearby points of interest

  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi
  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi

Nearby points of interest

  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi
  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi

About The Melting Pot - San Mateo

The Melting Pot is located in the San Mateo CalTrain Transit Center in San Mateo, CA. The Melting Pot offers an extraordinary dining experience that you won't find at any other restaurant. Here you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, fine wines & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue. To highlight your meal we also offer a wide variety of wines to compliment your meal. Make reservations today & come dip into something different.

2 N B Street
San Mateo, CA 94401
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Fondue

Hours of Operation:
Dinner: Monday - Thursday 5:00pm - 10:00pm; Friday: 4:30pm - 11:00pm; Saturday: 3:00pm - 11:00pm, Sunday: 3:00pm - 10:00pm

Lunch is available for private parties and events. Please call the restaurant for lunch inquiries.

Cross Street:
1st

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(650) 342-6358

Website:
http://www.meltingpot.com/san-mateo/specials

Parking Details:
We are located at the San Mateo CalTrain Station. If using GPS, please use the San Mateo station as your destination rather than our physical address.

Public Transit:
San Mateo CalTrain Station.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Open Early Christmas Eve!

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

New Year's Eve $79pp includes 4 course dinner and bottomless bubbly.

The Melting Pot - San Mateo Ratings and Reviews

5
4
3
2
1

3.9

Overall Rating

based on recent ratings
food

4.0

service

3.9

ambience

3.9

value

3.3

Noise

Moderate

67% would recommend it to a friend

Special Occasion (15)
Good for Anniversaries (14)
Good for Birthdays (14)
See All
Good for a Date (13)
Romantic (12)
Fun (7)
Cozy (6)
Creative Cuisine (6)
Good for Groups (6)
Quiet Conversation (6)
Casual (6)
Worth the Drive (6)
Comfort Food (4)
Tasting Menu (4)
Authentic (3)
Bar Seating (3)
Pre/post Theatre (3)
Kid-friendly (2)
Fit for Foodies (2)
Happy Hour (2)
Healthy (2)
Hot Spot (2)
Neighborhood Gem (2)
Notable Wine List (2)
Quick Bite (2)
Sunday Lunch (2)
Good Vegetarian Options (2)
Afternoon Coffee (1)
Disabled Access (1)
Handcrafted Cocktails (1)
Late-night Find (1)
Great for Lunch (1)
Organic (1)
People Watching (1)
Seasonal (1)
Sort by
S
1957 reviews
Loading Reviews ...

 
·Dined 3 days ago

The location isn't so great as the rumbling of the train passing through dampened the dinner. The dining experience was new and fun, but for the price paid, we would have wished for a larger portion. Staff was friendly and had excellent service. We will come back again.

Tags: Tasting Menu, Special Occasion
Was this review useful to you?Yes·No·
food3
ambience4
service5
value3

vip
 (San Francisco)·Dined 3 days ago

We were recently there to celebrate my daughter's 18th birthday. It has become a tradition for our family to celebrate birthdays at The Melting Pot as it is a fun and interactive way for the family to have dinner together. The food is always very good and the service is professional and friendly.

Tags: Authentic, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
 (San Francisco)·Dined on December 9, 2017

It was really disappointing. Our server recommended we share two four course meals between three adults and a young child. The amount of cheese and sides would have been appropriate for one person. The food to dip consisted of three baby carrots, one piece of broccoli, and a giant bowl of stale bread. The protein course was fine, but again we got three mushrooms and a couple of thin slices of potato and one piece of broccoli.

The dessert was similar. We had plenty of cake, rice crispy treats, etc, but just three tiny slices of banana, a few tiny bits of strawberry, and one piece of pineapple.

I won’t be returning.

Was this review useful to you?Yes·No·
food2
ambience4
service2
value1

 
·Dined on December 9, 2017

Excellent service! Very kid friendly.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

 
 (San Francisco)·Dined on December 1, 2017

The cheese and chocolate fondues are the best! Our server was very friendly.

Tags: Good Vegetarian Options, Special Occasion, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience3
service4
value4

vip
 (San Francisco)·Dined on November 19, 2017

We were seated upstairs where there was not another soul. We asked if their was music up stairs as there was downstairs and we were told the speakers had blown out. After a while my husband got up and looked at a switch on the wall-it was volume which he turned up and the music started playing. Our waiter was very nice, but was sweating profusely the whole time and he seemed very stressed but when we asked him how many tables he was serving he said only 3. We were only having one course-not the whole package but it took 1 1/2 hours to bring our food. And we are the ones cooking it! Not sure what could take them so long.

The food was OK, but overpriced and the management seems lacking.

Was this review useful to you?Yes·No·
food3
ambience1
service2
value2

vip
 (San Francisco)·Dined on November 18, 2017

This is one of our favorites , but we were disappointed. Were seated and given menus then waited and waited and waited. After about 10 minutes my wife seeing me boiling left her seat and asked for water and a waitress. Five minutes goes by and nothing. She gets up and asks again. I was getting my things together to leave when the manager showed up and apologised. We ordered and had a great meal. But i clearly had a bad dinner experience. When the bill came, no change - not even a free desert. Not sure i will be back; too bad because i love fondue.

Tags: Tasting Menu, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience4
service1
value2

 
 (San Francisco)·Dined on November 11, 2017

Waited an hour with a reservation and it took forever after getting seated.

Was this review useful to you?Yes·No·
food4
ambience4
service1
value2

vip
 (San Francisco)·Dined on November 11, 2017

It was a very nice dinner to end a great day out with my girlfriend. I would highly recommend it.

Tags: Good for a Date, Quiet Conversation, Fun
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

vip
 (San Francisco)·Dined on October 22, 2017

We sat upstairs where it is very quiet. Downstairs you could here that the restaurant was very noisy. The food is good - interesting and tasty. You cook your own entree so it does take awhile. The problem was the service. Everything - from drinks to dessert - took forever to get to our table. I timed it and one course took 25 minutes to finally arrive. The waiter said the kitchen was backed up, but, at least upstairs, there was hardly anyone there. Our dinner lasted over 4 hours. Not worth the time and on the pricey side. Would not recommend.

Was this review useful to you?Yes·No·
food4
ambience3
service1
value2

 
 (San Francisco)·Dined on October 21, 2017

I often go to the Melting Pot, and this was one of the best experiences we have had in years. We were reluctant to go since having our first child; However the staff was wonderful in accommodating us, and we had a great romantic date with our 7 month old son with us.

Tags: Comfort Food, Quiet Conversation, Pre/post Theatre, Authentic, Hot Spot, Romantic, Creative Cuisine, Good for Groups, Casual, Worth the Drive, Fun, Good for a Date, Good for Birthdays, Special Occasion, Neighborhood Gem, Kid-friendly
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (San Francisco)·Dined on October 16, 2017

Great food and service. Everything is fresh and has great flavor. You cook it the way you want. The chocolate.... Oh yeah.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
 (San Francisco)·Dined on October 15, 2017

Great quality food, great service. Much better than la fondue or the Rok

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 15, 2017

Horrible. Ignored for 20 minutes at the hostess table. Another customer came and complained that they'd been waiting for their appetizer for an hour and a half. We just left without being seated.

1 person found this review helpful.
Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

 
·Dined on October 15, 2017

Food, service, value was all there. We sat at a booth near the bar which was a good location. Some minor issues with the furniture and bathroom the management should fix. Some of the other reviews were mixed but fortunately, we had a great time and will definitely go back! Generally I would budget 2-3 hours if you plan on dining here.

Was this review useful to you?Yes·No·
food4
ambience3
service5
value4

 
 (Sacramento)·Dined on October 8, 2017

This visit took place on October 7, 2017 at 7:30pm.

Very difficult to find with poorly visible signage. Once there, we were seated in an uncomfortable table near railroad track. Very noisy and certainly not a romantic dinner table. Of course, it seemed to be mainly kids that night, so perhaps we don’t fit their demographic.

There were 2 young waiters trying to take care of all the tables. They were very friendly and tried their hardest, but were obviously overburdened. They were dressed professionally, but other workers were very casual and unprofessionally dressed. One of the workers plopped himself down at the bar for a break and whipped out his phone to watch videos, while eating a fast food meal that he purchased elsewhere. I can understand taking a break, but seriously? Perhaps use a break room? This seemed perfectly acceptable to the manager, since he had a box from KFC at the bar as well. Honestly, I felt like we were intruding on their break time and dinner. Simply weird.

The food itself was fair for us. We had a wonky heating element that took an inordinate amount of time to melt the cheese. It took a long time between courses and the dishes were not cleared in a timely manner. We purchased a wine flight and had to ask numerous times for the next one in the flight.

Other observations that we noted were dirty dishes piled on tables and left for a long time. Cursory cleaning of tables between customer seatings, and no vacuuming of crumbs under tables between seatings.

All in all, this was a very poor experience. The attitude was poor, the service was poor, and the cleanliness was poor. As I said earlier, our waiter did the best he could and we still tipped him, but the overall restaurant and management was atrocious. I expect more when I’m spending $150 for dinner.

1 person found this review helpful.
Was this review useful to you?Yes·No·
food2
ambience2
service2
value2

 
·Dined on October 4, 2017

I was a little unsettled by the torn banquette, the small portions and the somewhat hard sell of the bigger ticket item, the 4 course option. It was my first time there, I prefer to learn a little bit more about the food, the history, the experience and would rather start with a sampling of the food quality and then if excellent COME back for more!

The approach to dive right into the 4 course option when I didn't know anything at all about the restaurant or how it worked, felt too pushy.

I did however, appreciate the $15 never ending discount certificate. I think this place could be really great because it's such easy access when meeting friends from the south bay but it is outdated and tired. Nothing super inviting or fun to bring me back.
So sorry. I was prepared to love it but it just wasn't meant to be.

Tags: Quick Bite
Was this review useful to you?Yes·No·
food3
ambience3
service4
value4

 
 (San Francisco)·Dined on October 2, 2017

We have been to this location multiple times - 3 in the past 4 months. Each meal is with a large group, costing $300+. The service is typically not very good, and the meal is expensive. Tonight we had made a reservation for 10 people at 7:30 because we were unable to get a reservation any other night this week or earlier. We were seated an hour late as the large table was occupied by a group that had shown up 45 minutes late. This was after the hostess repeatedly told us they were 10 minutes from being ready, until the manager finally told us the table had not yet started dessert. Because of this our group was divided into two tables in the bar and we did not sit together. The server was inattentive, and we repeatedly walked to the counter and requested items - food, refills, drinks, etc. The waitress spilled the food, did not explain the meal and sauces, and was unavailable. We had four children fall asleep at the table. Our chocolate burned because the waitress did not return to the table. The restaurant was officially closed and all the workers brought their friends in and ordered takeout from the neighborhood taqueria, eating at the bar right next to us - yet we still had no service. At the conclusion, we were overcharged for drinks we did not order, and an 18% gratuity was added to our bill for being a large party - although we didn't sit at our table together as one party. For an expensive restaurant, the service and quality is unacceptable.

1 person found this review helpful.
Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

 
 (Sacramento)·Dined on October 1, 2017

I wish I could say it was a good dining experience, but I can't. They messed up our reservation, ok that happens. There were no explanations or apologies. They fixed it by giving us a sever with little to no experience in a very loud section. We were the server's only table - table of 4. We were easy, no special requests. Once we were finally seated, it took over an hour for 4 drinks to arrive - nothing special or exotic, just basic drinks. Our cheese arrived shortly thereafter. It took another 2 1/2 hours to serve up the remainder of our courses. No one bothered to help this newbie and we were the ones who had a less than ideal dining experience as a result. At these prices, I want a fun and enjoyable dining experience. Instead, it was burdensome, not smooth, and not at all what I had hoped. By the 4th course, I just wanted it to be done. What made me upset, was that they are the reason it was taking so long, then by the time we were working through our main course, it was getting close to closing and they began rushing us. Its not our fault this whole experience took nearly 4 hours. No, I won't be back.

Was this review useful to you?Yes·No·
food3
ambience3
service1
value2

 
·Dined on October 1, 2017

Very nice waiter but the service was not good. We waited forever to get drinks, more bread and water. Meats were just ok and you barely get three bites of veggies for dipping.

Was this review useful to you?Yes·No·
food3
ambience4
service3
value2

 
 (San Francisco)·Dined on September 30, 2017

Such nice people on the phone, helping us plan the evening out. Then a responsive server, but a few of the notes that were supposed to be shared ahead of time didn't make it through or the sever didn't read them. An expresso ordered 2 times finally arrived - they gave it to us on the house. Unfortunately the table right next to us was very loud. The configuration of the restaurant is strange - long tables. We always like the group dipping and cooking and cheese and chocolate are always fun. It runs about $60 per person - the food is okay, but I'm not sure the fondue experience makes it worth that much. We feel ambivalent about Melting Pot - as maybe you can tell.

Tags: Good for Anniversaries, Good for Groups, Good for Birthdays
Was this review useful to you?Yes·No·
food3
ambience2
service4
value2

 
·Dined on September 24, 2017

The food was OK for a fondue place. The main course was a little skimpy for the price. The service was VERY slow, we waited almost a half hour before any of our order was taken.

Tags: Comfort Food, Good for a Date
Was this review useful to you?Yes·No·
food3
ambience4
service1
value2

 
 (San Francisco)·Dined on September 18, 2017

We had a 4 course meal here, for the cheese fondue we chose the garlic and herb quartet. It was very ordinary, the taste was over powered by the white wine and we could actually get the taste of garlic or the herb. Salads were good, we had a house salad and a mandarin & almonds salad, nothing too special but you would love to have them anyday. The Entree was prett okay, did not feel anything special about it. Now the best part was the choclate fondue. It was really amazing and this one meal made our day. I would be back to this place only to have their choclate fondue!! Overall it is a decent place if you want to go for date or have a place you want to a quiet place to have some good conversation!

Tags: Good for a Date, Quiet Conversation
Was this review useful to you?Yes·No·
food2
ambience3
service4
value2

 
·Dined on September 10, 2017

Absolutely amazing and the customer service was excellent

Tags: Good for Anniversaries, Great for Lunch, Happy Hour, Comfort Food, Healthy, Romantic, Good for a Date, Special Occasion, Fun, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
 (San Francisco)·Dined on September 5, 2017

The service was very good. The quality of ingredients for fondue is very good.

Tags: Good for Anniversaries, Special Occasion, Casual, Cozy, Good for Birthdays, Fun
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
 (San Francisco)·Dined on September 4, 2017

My sister and I took oyr daughters here for their belated birthday dinner. Hyle was an amazing server which made our experience that much more spectacular. It is so nice to have an interactive meal that is paced perfe tly so that you can enjoy both the food and the company. We will be back again.

Tags: Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (San Francisco)·Dined on August 30, 2017

We went there for a birthday celebration. We were only seated 15 min after our reservation and we went 15 min ahead of time. There were a lot of empty tables but they were not seating us. During reservation, I made a request for birthday and a booth. And during the visit they told us they dont have any space and made us sit in the open area. And on top of it. they forgot that its a birthday celebration and never wished or brought the special dessert for birthday. For the food, the server forgot the ingredients of the fondue and since we knew the menu so well, we had to remind him of the missing ingredients. Never go there for a special occasion!!!

Was this review useful to you?Yes·No·
food2
ambience1
service1
value1

vip
 (San Francisco)·Dined on August 29, 2017

Been here many times and have varied experiences, but this by far was the worst. Not planning on going back for a long time after this one.

Was this review useful to you?Yes·No·
food3
ambience2
service2
value2

 
·Dined on August 27, 2017

I stood in the front entrance when I arrived and went unacknowledged for a few minutes even though staff was walking back and forth. I'm patient so it didn't really bother me, but a quick "Hey! Someone will be right with you!" would've been thoughtful.
We were sat in what felt like the busiest and most noisy spot. Next to the bar, front door, service hall to kitchen, along a narrow walkway, and a view of a drawn curtain. Not exactly appealing.
Thankfully we had an excellent server. Unfortunately it was his last evening working at the restaurant, major bummer!
The food was fortunately all we needed to take the cons of the night off pure minds. We enjoyed every bit we were there once the food arrived. The quality of the food has always been great here, and the drinks were phenomenal. It really did make up for these seats that seemed to only be put in so they could cram more people in the restaurant.

Tags: Handcrafted Cocktails, Special Occasion, Bar Seating, Good for Groups, Good for Birthdays, Good for Anniversaries, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience2
service5
value4

vip
 (Dallas)·Dined on August 24, 2017

Noted on reservation it was for a birthday. Not even a mention to my daughter. Nothing. Food portions were BEYOND small, beef was riddled with fat. Server was pleasant but completely unattentive. My kids had specifically requested to go here and they were so incredibly disappointed.

Was this review useful to you?Yes·No·
food2
ambience3
service2
value1

 
 (San Francisco)·Dined on August 20, 2017

4 menus were good enough for 6 people
Our waitress Angelique was super nice

Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
 (San Francisco)·Dined on August 16, 2017

This place needs to get their act together but reading other reviews, I see this is a long time problem for the Melting Pot. The only saving grace was the owner Rob, who bent over backwards to try and make our experience better. But you'd think by now he would have hired better staff. The service was slow and inexperienced. The food was poor quality - the carrots for our cheese course had gotten that white crust on them. The portions were small and the check was large. We spoke to the owner, showed him the carrots and our dirty silverware. He brought me a free beer but then at the end of the meal, that beer was on our bill. This place just can't get right. Skip the Melting Pot and go to a restaurant that actually cares.

Was this review useful to you?Yes·No·
food3
ambience2
service2
value1

 
·Dined on August 5, 2017

Delicious food, friendly but slow service, nice ambiance, good for a romantic leisurely date night

Tags: Neighborhood Gem, Good for a Date
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
 (San Francisco)·Dined on August 3, 2017

Dinner experience once again was great! Will definitely continue to recommend to friends!

Tags: Good for Anniversaries, Cozy, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (San Francisco)·Dined on August 3, 2017

Great food, great service. Experience ruined by annoying family with two tween girls who would not stop LOUDLY singing to the songs being played in the restaurant. Will still go again, the food was worth it
Don't be fooled, one 4 course experience can feed two people.

Was this review useful to you?Yes·No·
food5
ambience3
service4
value2

 
·Dined on July 30, 2017

It was my first visit to this restaurant and throughly enjoyed the food we ordered.

Tags: Fit for Foodies, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (San Francisco)·Dined on July 26, 2017

I have been to this location many of times, but probably not for about 2 years. The waitress was super sweet, but the owner/bartender behind the bar was absolutely TERRIBLE. It took me 3 times to describe what was in a vodka soda. We ordered drinks when our order was taken. Three glasses of wine and one vodka soda. 40 minutes later we STILL didn't get it. The vodka soda ended up being a vodka tonic (at least I think it was). We didn't dare try to order another round. He tried to apologize by bringing this gigantic sweet pink drink. He seemed like he was on drugs. I don't think I will be going to that location ever again.

Was this review useful to you?Yes·No·
food3
ambience3
service1
value1

 
 (San Francisco)·Dined on July 22, 2017

Amazing service and food as always. Our favorite spot for special occasions!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (San Francisco)·Dined on July 17, 2017

Bit pricy but understandable with the quality of meats and vegetables, sauces and of course dessert was divine! The atmosphere is private and very romantic!

Tags: Romantic, Special Occasion, Cozy, Creative Cuisine, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Las Vegas)·Dined on July 16, 2017

Waitress was unattentive and the food took forever to come out. After 2 1/2 hours and not even making it to chocolate fondue we gave up. Not the Melting Pot I used to know.

Was this review useful to you?Yes·No·
food3
ambience3
service1
value3

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.