Nearby points of interest

  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi
  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi

Nearby points of interest

  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi
  1. Distance: 0.01mi
  2. Distance: 0.31mi
  3. Distance: 0.56mi
  4. Distance: 0.65mi

About The Melting Pot - San Mateo

The Melting Pot is located in the San Mateo CalTrain Transit Center in San Mateo, CA. The Melting Pot offers an extraordinary dining experience that you won't find at any other restaurant. Here you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, fine wines & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue. To highlight your meal we also offer a wide variety of wines to compliment your meal. Make reservations today & come dip into something different.

2 N B Street
San Mateo, CA 94401
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Fondue

Hours of Operation:
Dinner: Monday - Thursday 5:00pm - 10:00pm; Friday: 4:30pm - 11:00pm; Saturday: 3:00pm - 11:00pm, Sunday: 3:00pm - 10:00pm

Lunch is available for private parties and events. Please call the restaurant for lunch inquiries.

Cross Street:
1st

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(650) 342-6358

Website:
http://www.meltingpot.com/san-mateo/specials

Parking Details:
We are located at the San Mateo CalTrain Station. If using GPS, please use the San Mateo station as your destination rather than our physical address.

Public Transit:
San Mateo CalTrain Station.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine

The Melting Pot - San Mateo Ratings and Reviews

5
4
3
2
1

4.1

Overall Rating

based on recent ratings
food

4.3

service

4.2

ambience

4.0

value

3.5

Noise

Quiet

73% would recommend it to a friend

Good for Birthdays (11)
Good for a Date (11)
Romantic (10)
See All
Good for Anniversaries (9)
Special Occasion (9)
Cozy (8)
Comfort Food (6)
Fun (6)
Good for Groups (6)
Creative Cuisine (5)
Worth the Drive (5)
Quiet Conversation (4)
Tasting Menu (4)
Good Vegetarian Options (4)
Casual (3)
Gluten Free Options (3)
Neighborhood Gem (3)
Authentic (2)
Kid-friendly (2)
Fit for Foodies (2)
Happy Hour (2)
Hot Spot (2)
Late-night Find (2)
Great for Lunch (2)
People Watching (2)
Sunday Lunch (2)
Bar Seating (1)
Disabled Access (1)
Live Sports (1)
Notable Wine List (1)
Organic (1)
Pre/post Theatre (1)
Quick Bite (1)
Seasonal (1)
Vegan (1)
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1979 reviews
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·Dined 3 days ago

Overall good service, good food, good experience. A bit pricey for what you get in meat portions, but it is good for a date night or special occasion.

Tags: Special Occasion
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food4
ambience4
service4
value3

 
 (San Francisco)·Dined 5 days ago

We were seated right away. Hostess were very nice. Got to our table and our waiter was awesome for the whole dinner. The food was not what I was expecting for the price I paid tonight which was $99 per person. I will most likely not be going back to this establishment again.

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food1
ambience2
service5
value1

 
·Dined 6 days ago

Utensils was stuck with cheese. Not clean

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food2
ambience3
service3
value3

 
 (San Francisco)·Dined on February 10, 2018

Angelique was amazing! Very patient and understanding with all of our questions. Really the best service ever will be coming back due to this service

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food4
ambience4
service5
value4

 
 (San Francisco)·Dined on February 10, 2018

Great attention and service. Can’t complain about anything and we all had a really good time.

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food4
ambience4
service5
value3

 
 (San Francisco)·Dined on February 9, 2018

BEYOND DISGUSTED - NEVER EVER GO HERE!!!!!
The owner told us on a previous visit that we should hold on to our Groupon to get the most value and use it another time. We came back and spoke to the waiter and the owner about our Groupon - he agreed to honor the entire package! We were given a pre-set meal selection based on the package - not my 1st choice, but still delicious. Awesome... until the bill came! THEY TRIED TO RIP US OFF!!! After our $175 credit, a meal for 4 was still an additional $125! We called over the owner and his response/defense was APPALLING!! The waitress and my dinner companions all believed we heard one thing and the owner said another. We had to argue and negotiate the bill down... YES, you read that correctly, we had to ARGUE!!!
Listen - this place is old, right on the train tracks, the service is terrible and the food is overpriced.
I WILL NEVER RETURN!!
DO NOT WASTE YOUR $$ HERE!!!

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food1
ambience2
service2
value1

 
 (San Francisco)·Dined on February 3, 2018

We enjoyed the relaxed atmosphere. The waitress was very friendly. She explained everything to us since it was our first time there.

Tags: Great for Lunch, Good for Birthdays
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food4
ambience4
service5
value4

 
 (Chicago)·Dined on January 28, 2018

I don't remember the name of the server but he was exceptionally good !

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 28, 2018

Such a great experience, the service, the food, the atmosphere, everything was top notch!

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 28, 2018

This was a great time for a birthday. and it worked out really well. They were very attentive and helpful whenever we needed them. The food was excellent. of course the chocolate fondue was the best part of the night.

Tags: Creative Cuisine, Live Sports, People Watching, Fun, Quiet Conversation, Romantic, Good for a Date
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food4
ambience4
service4
value4

 
 (Tahoe)·Dined on January 23, 2018

Enjoyed our dinner. The owner was very accommodating. We got there early and he waited on us personally.

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 22, 2018

This was my first visit to the San Mateo location as I usually go to the Larkspur location. It was spur of the moment but when I went on open table and saw openings I went for it. When we arrived on time we were told they were a little behind and the wait would be about 15-20 mins. 45 mins later the host apologized and advised it would be a little longer because they only had two waiters. She offered and brought water while we sat in the waiting area. Then the owner came out and apologized and offered two complimentary glasses of wine. It took an hour and 15 minutes before we were finally seated which I think is ridiculous. The waiter we great but I think it would've been nice and help to ensure a return visit if the owner had offered a discount on the bill. I won't go back to the San Mateo location.

Tags: Good for a Date
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food4
ambience4
service1
value3

 
 (San Francisco)·Dined on January 22, 2018

It took an hour to get us seated but we didn’t mind. The manager was very kind and gave us free drinks and a bottle of wine. He was always checking in on us and the food was great. Loved it. We had an amazing time

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 22, 2018

Food was awesome and service at the table was great but the place is a little tired, could do with a makeover. We had a reservation on a quiet night but we still had to wait for our table and were finally seated 30mins after our booking time.

Tags: Comfort Food
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food5
ambience3
service4
value3

 
 (San Francisco)·Dined on January 22, 2018

We got there at 5:50 for our reservation at 6pm. We didn’t get sat until 6:10 and finally at 6:29 we asked who our server was.... because no one had even acknowledged us. We wondered why we even made a reservation.

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food5
ambience5
service3
value4

 
 (Washington DC)·Dined on January 21, 2018

Good service but the format was just painfully slow... didn’t expect a 3 hour dinner

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food4
ambience2
service5
value1

 
 (San Francisco)·Dined on January 20, 2018

El ambiente es acogedor, en familia lo disfrutamos enormemente. Lo recomendamos .

Tags: Comfort Food
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food5
ambience5
service5
value4

vip
 (San Francisco)·Dined on January 13, 2018

This place has so much potential and has been better in the past. It feels like they’ve just stopped trying. Broken table burner really ruined the whole fondue experience, we had to keep turning the burner off and on which resulted in long delays. They sent ves state bread and brown fruit and veggies with cheese and dessert course. At least 1/4 of all the lettuce in my salad was brown. Entrees and chocolate fondue were tasty, but $200 for 2 adults/1kid with all the rest falling so far short was not worth it.

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food3
ambience2
service3
value2

 
 (San Francisco)·Dined on January 9, 2018

Being our first time, my daughters and I had fun at The Melting Pot. We certainly will come again and order other dessert choices which we enjoyed.

Tags: Comfort Food, Cozy, Gluten Free Options
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food4
ambience3
service4
value3

 
 (Los Angeles)·Dined on December 29, 2017

Pros:
Fun cooking experience
Good conversational meal

Cons:
Bright lighting
No music to dampen conversations
Train shakes building when passing
Chipping paint on walls
Old/aging fruit served at dessert
Staff wearing casual attire (t-shirt and fleece jacket)

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food4
ambience1
service4
value2

 
 (San Francisco)·Dined on December 23, 2017

This restaurant is dated and the service is slow and not knowledgable. It's overpriced and the lack of a childrens' menu/child portions is odd, given most meals cost $45 plus. We were seated in the bar area with children, where it was freezing, and one of our pots was not cooking properly. Would not recommend - The Melting Pot has clearly seen its day, and isn't even great for a fun throw back.

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food2
ambience2
service1
value2

vip
 (New York Area)·Dined on December 17, 2017

Nice staff. Very cheerful. The restaurant looks and feels tired. The food was expensive for what you get.

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food2
ambience1
service3
value1

 
 (San Francisco)·Dined on December 12, 2017

The location isn't so great as the rumbling of the train passing through dampened the dinner. The dining experience was new and fun, but for the price paid, we would have wished for a larger portion. Staff was friendly and had excellent service. We will come back again.

Tags: Tasting Menu, Special Occasion
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food3
ambience4
service5
value3

vip
 (San Francisco)·Dined on December 12, 2017

We were recently there to celebrate my daughter's 18th birthday. It has become a tradition for our family to celebrate birthdays at The Melting Pot as it is a fun and interactive way for the family to have dinner together. The food is always very good and the service is professional and friendly.

Tags: Authentic, Special Occasion
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food4
ambience4
service4
value3

 
 (San Francisco)·Dined on December 8, 2017

It was really disappointing. Our server recommended we share two four course meals between three adults and a young child. The amount of cheese and sides would have been appropriate for one person. The food to dip consisted of three baby carrots, one piece of broccoli, and a giant bowl of stale bread. The protein course was fine, but again we got three mushrooms and a couple of thin slices of potato and one piece of broccoli.

The dessert was similar. We had plenty of cake, rice crispy treats, etc, but just three tiny slices of banana, a few tiny bits of strawberry, and one piece of pineapple.

I won’t be returning.

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food2
ambience4
service2
value1

 
 (San Francisco)·Dined on December 8, 2017

Excellent service! Very kid friendly.

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food5
ambience5
service5
value3

 
 (San Francisco)·Dined on November 30, 2017

The cheese and chocolate fondues are the best! Our server was very friendly.

Tags: Good Vegetarian Options, Special Occasion, Good for Birthdays
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food4
ambience3
service4
value4

vip
 (San Francisco)·Dined on November 18, 2017

We were seated upstairs where there was not another soul. We asked if their was music up stairs as there was downstairs and we were told the speakers had blown out. After a while my husband got up and looked at a switch on the wall-it was volume which he turned up and the music started playing. Our waiter was very nice, but was sweating profusely the whole time and he seemed very stressed but when we asked him how many tables he was serving he said only 3. We were only having one course-not the whole package but it took 1 1/2 hours to bring our food. And we are the ones cooking it! Not sure what could take them so long.

The food was OK, but overpriced and the management seems lacking.

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food3
ambience1
service2
value2

vip
 (San Francisco)·Dined on November 17, 2017

This is one of our favorites , but we were disappointed. Were seated and given menus then waited and waited and waited. After about 10 minutes my wife seeing me boiling left her seat and asked for water and a waitress. Five minutes goes by and nothing. She gets up and asks again. I was getting my things together to leave when the manager showed up and apologised. We ordered and had a great meal. But i clearly had a bad dinner experience. When the bill came, no change - not even a free desert. Not sure i will be back; too bad because i love fondue.

Tags: Tasting Menu, Good for a Date
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food5
ambience4
service1
value2

 
 (San Francisco)·Dined on November 10, 2017

Waited an hour with a reservation and it took forever after getting seated.

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food4
ambience4
service1
value2

vip
 (San Francisco)·Dined on November 10, 2017

It was a very nice dinner to end a great day out with my girlfriend. I would highly recommend it.

Tags: Good for a Date, Quiet Conversation, Fun
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food4
ambience4
service4
value3

vip
 (San Francisco)·Dined on October 21, 2017

We sat upstairs where it is very quiet. Downstairs you could here that the restaurant was very noisy. The food is good - interesting and tasty. You cook your own entree so it does take awhile. The problem was the service. Everything - from drinks to dessert - took forever to get to our table. I timed it and one course took 25 minutes to finally arrive. The waiter said the kitchen was backed up, but, at least upstairs, there was hardly anyone there. Our dinner lasted over 4 hours. Not worth the time and on the pricey side. Would not recommend.

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food4
ambience3
service1
value2

 
 (San Francisco)·Dined on October 20, 2017

I often go to the Melting Pot, and this was one of the best experiences we have had in years. We were reluctant to go since having our first child; However the staff was wonderful in accommodating us, and we had a great romantic date with our 7 month old son with us.

Tags: Comfort Food, Quiet Conversation, Pre/post Theatre, Authentic, Hot Spot, Romantic, Creative Cuisine, Good for Groups, Casual, Worth the Drive, Fun, Good for a Date, Good for Birthdays, Special Occasion, Neighborhood Gem, Kid-friendly
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on October 15, 2017

Great food and service. Everything is fresh and has great flavor. You cook it the way you want. The chocolate.... Oh yeah.

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food5
ambience5
service5

 
 (San Francisco)·Dined on October 15, 2017

Great quality food, great service. Much better than la fondue or the Rok

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on October 14, 2017

Horrible. Ignored for 20 minutes at the hostess table. Another customer came and complained that they'd been waiting for their appetizer for an hour and a half. We just left without being seated.

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food1
ambience1
service1
value1

 
 (San Francisco)·Dined on October 14, 2017

Food, service, value was all there. We sat at a booth near the bar which was a good location. Some minor issues with the furniture and bathroom the management should fix. Some of the other reviews were mixed but fortunately, we had a great time and will definitely go back! Generally I would budget 2-3 hours if you plan on dining here.

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food4
ambience3
service5
value4

 
 (Sacramento)·Dined on October 7, 2017

This visit took place on October 7, 2017 at 7:30pm.

Very difficult to find with poorly visible signage. Once there, we were seated in an uncomfortable table near railroad track. Very noisy and certainly not a romantic dinner table. Of course, it seemed to be mainly kids that night, so perhaps we don’t fit their demographic.

There were 2 young waiters trying to take care of all the tables. They were very friendly and tried their hardest, but were obviously overburdened. They were dressed professionally, but other workers were very casual and unprofessionally dressed. One of the workers plopped himself down at the bar for a break and whipped out his phone to watch videos, while eating a fast food meal that he purchased elsewhere. I can understand taking a break, but seriously? Perhaps use a break room? This seemed perfectly acceptable to the manager, since he had a box from KFC at the bar as well. Honestly, I felt like we were intruding on their break time and dinner. Simply weird.

The food itself was fair for us. We had a wonky heating element that took an inordinate amount of time to melt the cheese. It took a long time between courses and the dishes were not cleared in a timely manner. We purchased a wine flight and had to ask numerous times for the next one in the flight.

Other observations that we noted were dirty dishes piled on tables and left for a long time. Cursory cleaning of tables between customer seatings, and no vacuuming of crumbs under tables between seatings.

All in all, this was a very poor experience. The attitude was poor, the service was poor, and the cleanliness was poor. As I said earlier, our waiter did the best he could and we still tipped him, but the overall restaurant and management was atrocious. I expect more when I’m spending $150 for dinner.

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food2
ambience2
service2
value2

 
 (San Francisco)·Dined on October 3, 2017

I was a little unsettled by the torn banquette, the small portions and the somewhat hard sell of the bigger ticket item, the 4 course option. It was my first time there, I prefer to learn a little bit more about the food, the history, the experience and would rather start with a sampling of the food quality and then if excellent COME back for more!

The approach to dive right into the 4 course option when I didn't know anything at all about the restaurant or how it worked, felt too pushy.

I did however, appreciate the $15 never ending discount certificate. I think this place could be really great because it's such easy access when meeting friends from the south bay but it is outdated and tired. Nothing super inviting or fun to bring me back.
So sorry. I was prepared to love it but it just wasn't meant to be.

Tags: Quick Bite
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food3
ambience3
service4
value4

 
 (San Francisco)·Dined on October 1, 2017

We have been to this location multiple times - 3 in the past 4 months. Each meal is with a large group, costing $300+. The service is typically not very good, and the meal is expensive. Tonight we had made a reservation for 10 people at 7:30 because we were unable to get a reservation any other night this week or earlier. We were seated an hour late as the large table was occupied by a group that had shown up 45 minutes late. This was after the hostess repeatedly told us they were 10 minutes from being ready, until the manager finally told us the table had not yet started dessert. Because of this our group was divided into two tables in the bar and we did not sit together. The server was inattentive, and we repeatedly walked to the counter and requested items - food, refills, drinks, etc. The waitress spilled the food, did not explain the meal and sauces, and was unavailable. We had four children fall asleep at the table. Our chocolate burned because the waitress did not return to the table. The restaurant was officially closed and all the workers brought their friends in and ordered takeout from the neighborhood taqueria, eating at the bar right next to us - yet we still had no service. At the conclusion, we were overcharged for drinks we did not order, and an 18% gratuity was added to our bill for being a large party - although we didn't sit at our table together as one party. For an expensive restaurant, the service and quality is unacceptable.

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food1
ambience1
service1
value1

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