This visit was a belated Valentine's Day occasion. We had an AMAZING dining experience. Everything was great. We especially enjoyed the outstanding attention of our server, who went out of his way to ensure we had a great time. WIll definitely be back soon.
Visiting from out of town, we are frequent visitors and residents of Houston. The experience was 4 overall. The waitress was sweet but the food quality was poor, quantity was less than Houston, and dipping options were far less than our Houston location.
Great food as usual ... bad part waiter ran my credit card 2 times and now trying to get my money back
Very nice and friendly staff. Love the entree cheese and and banana foster chocolate
Not sure if it was because of Valentine's day week, but it started a little bit slow. Other than that, everything was amazing! Hallie (sorry if I mispelled her name) was a great server and took her time to explain and answer the questions we had. I'll definetely come back
The overall experience was nice however I didn't appreciate that we had to wait for a table after placing a reservation in advance. When I called to confirm the reservation I was informed that a private room would be provided for us with a special sign to note Haapy Anniversary and that was not done. Also, it took over a hour for me to get a refill on my drink and I was still charged for it! I do believe the restaurant could have done a better job with their service.
First time being there we celebrated Valentine's day on the weekend and we loooved we'll deffinetly go back!
Terrible service. Not what you expect from a melting pot
We celebrated our 30th wedding anniversary here and had a wonderful time. The staff were always checking to make sure we had what we needed, our waiter was so helpful and friendly, and the food was fabulous (and so much of it!). A perfect restaurant for our special, romantic evening.
Had the most incredible service. Server was extremely knowledgeable and personable. Food was fantastic as always.
Service was great. Food was delicious and bursting with flavor. Overall experience we had a wonderful evening.
Kennedy is a great server! She was attentive, polite and went out of her way to ensure we had a great experience.
We had an amazing time! Perfect way to celebrate a teenagers birthday with her friends!
As always the fondue is always fun and delicious. My only complaint is the the capicola and sopressata on the charcuterie board were horrible.
We've visited a few times and every time the service has been great and the food even better. Whether it's a date or just friends getting together this place is great.
We attended for my daughter's 14th birthday. She loves the deserts. The waitress sang happy birthday, she has a beautiful voice. We had a wonderful time.
The Melting Spot is more than a place to eat. It's a dining experience! A great date night or with a group of friends! Loved it!
Everything would have been great but due to the fact that the rats are running around while I was trying to place my food order, this was very annoying and upsetting I really lost my appetite, I just want to walk out and never look back and experience this again but my better half wanted to give who's restaurant a chance to prove itself. I feel like that's very disturbing I pay my bill in full and I hope you get it together because we do like your establishment.
The food was good and drink specials were great.
The service was terrible! We had a reservation and were seated about 3-4 min after the reservation, no problem. About 10 minutes later someone came and took our drink orders, about 10 min after that he brought our drinks and took food order. After almost an hour we flagged a manager and he said he’d take care of us! He comped us another round of drinks.Then our first course came about 10-15 min later. I could go on and on; including the four or five tables that left in the middle because they saw a mouse or the waiter who came back after an hour and never said a word about where he had been.
The manager gave us free drinks and free dessert....but honestly we probably should have left with the mousers.
The waiter, Nicholas, was excellent. The added touch of chocolate strawberries for my granddaughter’s birthday was nice. I did not like being charged for drink (lemonade) refills.
Food wasn’t good, cheese and chocolate were delicious
Great experience with my wife! Definitely returning!
Service a little slow in between courses, wine flight should have been brought out during course intervals.
It was a great experience until about an hour after the meal. All three of us got stomach cramps and other gastric problems.
I absolutely the experience here. The menu was a little complicated. The food was fabulous. The wait staff were pleasant. I was disappointed that they did not mention the special occasion at all. The two that were celebrated would have liked the recognition I attached to the reservation.
Service was exceptional - believe her name was Ashley
Alpine cheese and strawberry salad very good
Scallops expensive and mediocre
Restaurant decor dated - booths reminded me of old Marie Calendars decor and it was too crowded for a party of 5
When I was seated my chair was dirty - I had to wipe it clean
It was our first time dining here, and the food was amazing! The quiet atmosphere made it easy to have an intimate conversation. I definitely recommend the Bees Tea, and the "Best of San Antonio" menu!
This is a casual or dress up type of restaurant with a fondue format for all courses except salad. It is a quiet, romantic atmosphere that can be a fun experience!
Was a great experience! Food was plentiful and delicious. Marissa was so friendly and easy to work with.
I really just go there for the cheese, salad and chocolate!