The Melting Pot - San Antonio
This restaurant is by no means an every week restaurant. It is more of a novelty. Our table was way too small, but doable. Pricing was way too high for the value. The waitress did an excellent job and was knowledgeable. Music was a bit too loud for my taste as it was difficult to hear my wife sitting next to me.
The amount of time between courses was way too long. When we asked our waiter to bring the next course (I.e. salad), he said no. We had to wait until the cheese was half way done. Same with main course.
Been going for many years and to be seated next to the kitchen and given the tiny unassuming portions we were..... we will not be back. So sad because the restaurant usually has great potential.
Great service and our server August was great.
Overall the place was great we have never been there before and the waiter confused the heck out of us and talked so fast we had no idea what we were going to be actually eating when he was going to bring the food out! There were so many options that he should have been so much slower with explaining! We got everything boiled with was good but we wanted to cook on the cook top. But we had no idea what that option was the waiter was just telling us his favorite like forcing his opinions on us so we felt obligated to get what he chose! It was good though!
Love this place. Awesome food. Great service always above and beyond helpful.
My Daughter in Law is Gluten Free and she was able to enjoy her food and not worry about getting sick.
My son is a bottomless pit and he was very full and happy when we left.
This is my favorite place in all of San Antonio.
We had a wonderful fun evening. The bartender was great. The food was exceptional. Fondue was so interactive and fun.
Our Server was WAY TOO BUSY!!! 2nd time now we have gone with a group larger than 4 and both times we have had horrible service! TAKES forever. We know it is a long process, but this was long waits between each course which made for a 3.5 hour dinner. Server had to go get extra stuff because by the time he got there to do the cheese the liquid had cooked away too much that is how long it took him to get to us and it was like that at ever course.
Took my father for an early Father’s Day celebration. Everything was lovely, our server was great and explained everything to us. My only complaint would be that she kept rushing us through our courses. Trying to take the cheese away from us before we finished it, grabbing my plate and trying to take it away while I still had cooked meat I was waiting to cool down before I put it in my mouth... I don’t like to feel rushed when I’m eating, I would like to enjoy my meal.
Our server Alexa was perfect! Good service and wonderful person! I’ll ask for her for sure!
Wonderful, a little pricey, but very good. They need to offer spices for the meat
My favorite place , I absolutely love everything! I recommend the 4 course experience, it's amazing!!
Let me start by saying that we like the Melting Pot it’s my daughters favorite restaurant, she wanted to have her Birthday dinner and we were traveling so weren’t familiar with this location.
Sadly we probably wouldn’t return to this particular location. We were disappointed in this experience. Starting with time it took to get service clearly not enough wait staff. Long times without drinks, some of the food we requested multiple times we either didn’t get or got it after we were finished and had ask multiple times. Also it took 3 hours for dinner. We allow for time when dining here but that seemed extremely long. We had to regulate our own burners when they started spewing water up and the chocolate got so hot it wasn’t good. Just not up to par, most of our experience at Melting Pots across the country have been very good.
My daughter loves the melting pot. Thank you so much for making her birthday dinner special and for dealing with a group of teenagers. She said the wait staff was cool and did a great job.
Great atmosphere and service! I highly recommend it to anyone wanting somewhere different to dine!
This is a special occasion family favorite. Flavors are great and fondue is more fun ❤️
Perfect for date night. Harrison made the experience pleasant
First time dining loved everything food service staff was amazing romantic environment. Will definitely eat here again... thank you to the staff for an amazing anniversary date night
I love dining at the Melting Pot! It's always a fun and great experience from all the choices to the dining style. Our group had 2 burners so we got to choose 2 of everything which always makes it better. Some things had changed since my last visit, but still diet disappoint. Can't wait to go back!
It was an absolute amazing experience. Everyone should try it and definitely worth the price.
This was our first time to visit The Melting Pot. We really enjoyed the experience!! You will be there for a while, so don’t expect a quick meal. Everything tasted great and our server was very helpful!!
Always our favorite place to eat in San Antonio! Kyle our server goes out of his way to make the experience better every time.
This restaurant is great for a date night or even if you have family coming into town and you want a unique place to entertain them. Granted it isn't a cheap restaurant but for the money you pay is is a great place to go. I will be returning in the near future. Great staff and great food.
Jennifer was an outstanding waitress. She was knowledgeable of the items on the menu and made recommendations based on our selection on the 4 course meal. She was prompt in filling our drinks once they were almost empty. Overall, it was a delightful three hours of dining.
Logan was an amazing server!!! She was extremely patient and kind and walked us through our first time dining experience!
It was our girl's 10th birthday. The staff was super friendly and made sure to stop by and wished her a happy birthday! We really appreciate everything!
Our server Brooklyn was very friendly and helpful.
My husband and I enjoyed our date night at the Melting Pot - San Antonio. This was our first experience at a fondue restaurant. The ambiance was wonderful. The staff was welcoming, friendly and knowledgeable. We had the 4-courses with unlimited entrees. It was a bit pricey but that is to be expected with the whole experience. This is definitely a place we plan to return to for special occasions.
Just be ready to eat
And bring your appetite
Very nice restaurant
Great place for a celebration! Could improve by seating the party as they arrive on a reservation as we would’ve bought several drinks, instead we sat in the lobby for 30 minutes waiting on our graduate to arrive. Service was excellent! Food is pricey considering the cooking is done by you.
Great service and food!
We went for a ladies night out so we had a large party of 9 and we got to sit off in an area by ourselves which was great. Despite a large party not one of our orders was messed up! We had two gluten free people and our waiter was great about knowing what items contained gluten. We also had two newbies so he explained everything so well.
Cheap ingredients and too-large portions: this is a blast from the past, from those pre-foodie days when no one cared about quality food and chain restaurants were in. With decor from the 90s including no natural light (the shades are drawn to keep it out!), the menu consists of highly processed foods shipped in on a truck, with nothing made in house —jarred garlic, cheap canola oil, and preservative-laden, store-bought baked goods and dressings. Our kids find it fun, so we come for them (as rarely as possible ) and the servers are nice.
Great service and meal. They really helped make my wife’s birthday dinner a special occasion.
Love the food! Love the service! We had a wonderful time on Mother's Day.
The food was fine but the service could have been better. The waiter at the next table provided much more information, engaged with the guests, and was significantly better than our waiter. Just shows how the waiter can make a difference on the dining experience.
Our server was very helpful even though we have been here several times. Drinks and food were outstanding. Celebrating mother's day
Just not my cup of tea. Enjoyed the experience. Staff was friendly. It took long after the entre to get our desert.