The food was fantastic and service was amazing. Love the ambiance. Can’t wait to go back.
Definitely enjoyed my experience but just wasnt satisfied with the entre portion of the meal
Our service was outstanding. Our waitress was so helpful in explaining the menu and how it all worked. The food was great. I would definitely come back!
Our experience with food was great but waitress didn’t really helped us with the kids menu. We told one kid entree and told her to make it combo. When we received the bill it was one kid entree and she had two kids combo. Kids ages were 6 and 3year old. We told her we needed help with kids menu.
Very good service, and great way to bond while eating. The fondue and meats are extremely mediocre and over-priced though.
I love The Melting Pot, it's actually one of my favorite restaurants to attend. Customer service is excellent, atmosphere is very romantic and the food is delicious.
Everything was just perfect. Great food and excellent service
Beyond disappointed!!! As it was my idea for my friend and her daughter to meet my son and I here. It was all of our first times eating here also.we told the hostess ,the young lady who brought us drinks ,and the I assume to be the manger on duty and yes of course the server her self.. who is Vivian, and whom gave the worst service I ever experienced .. we waited over 30 minutes to order due to in her words a order she needed to take care of that was running behind .we then waited over an hour to even get our first course and my friend had to go grab her drink she had ordered from the bar herself that was completely watered down from sitting there for who knows how long , we received refills twice on our children's drinks ,had to ask to get plates and glasses removed, and to top if off she never came back for payment so we left the bill with the bartender and as we are walking out she is standing at the hostess stand socializing..just and all around horrible experience and to spend 3 hours and cost between the 4 of us well over 200$ I'm discouraged on if I will return .. if i did it would be for the chocolate fondue.. that was delicious
Terrible terrible service. Made comment about it when asked, by/to the owner, but nothing changed.
Further, a drunk patron at another table was loud & obnoxious, yet none of the staff asked him to tone it down.
We eat at MP frequently and this was the absolute worst experience. When you pay that kind of money for a meal, you expect better service & ambience.
Ps - despite describing in my open table rsvp that it was my wife’s birthday, the waitress still asked if we were celebrating anything special?!?!
I have been going to the melting pot for a little over 3 years now and visit frequently but lately the service hasnt been the best the last 3 times i have been i have had issues but in the past ive always rated the melting pot a 10 out of 10 but here lately the service hasnt been the best as it usually is and it seems as if they dont "aim to please" anymore the food has ALWAYS been great but the service has gone down hill 👎