Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.95mi
  3. Distance: 1.52mi
  4. Distance: 2.27mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.95mi
  3. Distance: 1.52mi
  4. Distance: 2.27mi

About The Melting Pot - Richmond

The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.

9704 Gayton Road
Richmond, VA 23233
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Dining Style:
Casual Elegant

Cuisines:
Fondue, Swiss, French

Hours of Operation:
Dinner: Sunday - 11:00am - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 11:00am to 11:00pm
Lunch also available weekdays for parties of any size with at least one day advance notice.

Cross Street:
Gaskins Road

Dress Code:
Business Casual

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(804) 741-3120

Website:
http://www.meltingpot.com/richmond/specials

Catering:
Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

Parking Details:
We have ample parking. Most guests will drop off at our front door and then drivers will go park.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:
Stay current on all of our events at http://www.meltingpot.com/richmond/specials

The Melting Pot - Richmond Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.5

service

4.0

ambience

4.1

value

3.7

Noise

Quiet

86% would recommend it to a friend

Romantic (36)
Special Occasion (36)
Good for Anniversaries (33)
See All
Good for a Date (32)
Good for Birthdays (25)
Quiet Conversation (20)
Cozy (19)
Fun (19)
Creative Cuisine (12)
Good for Groups (12)
Worth the Drive (10)
Notable Wine List (9)
Fit for Foodies (7)
Casual (7)
Gluten Free Options (6)
Seasonal (6)
Kid-friendly (5)
Handcrafted Cocktails (4)
Happy Hour (4)
Tasting Menu (4)
Authentic (3)
Great for Brunch (3)
Business Meals (3)
Comfort Food (3)
Healthy (3)
Late-night Find (3)
Great for Lunch (3)
Pre/post Theatre (3)
Bar Seating (2)
Good Vegetarian Options (2)
Tapas (2)
Afternoon Coffee (1)
Afternoon Tea (1)
Great Beer (1)
Vegan (1)
Neighborhood Gem (1)
Paleo Friendly (1)
People Watching (1)
Spicy (1)
Sunday Lunch (1)
Hot Spot (1)
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1642 reviews
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·Dined 3 days ago

The shrimp cocktail was room temperature and the food was overly salty and spicy. The service was very good and attentive. The value was poor. A Valentines Day dinner for 2 with a moderate bottle of wine was $300. You can get a better meal almost anywhere for that cost.

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food1
ambience3
service4
value1

 
 (Richmond)·Dined 4 days ago

Absolutely disappointed
We came to desert and ordered coffee
The server stated they were out
I asked for manager to ask how are you out of coffee
He stated order in tomorrow
I asked you are in a shopping center 60 seconds from a Kroger
You can not walk to get coffee
He had a confused look like why would I do that

Had gone very down hill
Main door in ladies bathroom would not close

Will not go again

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food1
ambience1
service1
value1

 
 (Richmond)·Dined 4 days ago

Our special place!

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food5
ambience5
service2
value5

 
·Dined 5 days ago

An enjoyable experience at the melting pot. Beware, the melting pot is not a cheap meal, but it is generally good. This location could use some updating, and the service was not very fast. Overall though, it was enjoyable.

Tags: Romantic, Good for Anniversaries, Good for a Date, Special Occasion, Pre/post Theatre, Quiet Conversation
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food5
ambience3
service5
value2

 
·Dined 5 days ago

Worst service I’ve ever had at a restaurant. I made a reservation two weeks in advance so that my girlfriend and I could have an early Valentines dinner and I was extremely disappointed. I was recommended The Melting Pot by family and friends and heard nothing but good, however this experience makes me question whether I’ll ever go back.
My girlfriend and I arrived 15 minutes early and were seated quickly, but not where I was expecting. The hostess led us to a booth in the front of the restaurant that was seated feet from the bar. After enduring ten minutes of the obnoxious bar patrons I requested we be moved to somewhere quieter. I was expecting the two person romantic seating that almost everyone else received, however the hostess led us to the back of the restaurant where families and large parties would be seated. We then sat for another 10 minutes before catching a glimpse our server. When we finally deciphered the difficult menu and decided what we would have to drink another older couple was seated near us. Their server was much friendlier and prompt and they even received their foods before us. Not to mention they actually had some stuff taken off their bill because of their wait, even though we waited longer! This place was an absolute joke. We was really excited about the night and it was absolutely horrific. The only thing that salvaged it was the delicious food. All in all, the melting pot did not live up to its expectations and was not worth the hefty price tag that came with it.

Tags: Special Occasion
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food5
ambience1
service1
value1

 
·Dined 6 days ago

1ST BEER WAS WARM SO WAS GIVEN A BEER FOR FREE THAT WAS PUT ON ICE
1ST COURSE HEAT WASNT TURNED ON SO CHEESE COULD MELT PROPERLY
SKIPPED OUR SALAD SO WAS GIVEN THEM TO TAKE HOME
JUST NOT SURE WHY OTHER THAN WAITER SEVERAL TIMES HE WAS WAITING ON KITCHEN

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food3
ambience3
service2
value3

 
 (Richmond)·Dined on February 9, 2018

It was an experience but we were little underwhelmed. Food was ok but service was extremely slow. It was way too much food but we can say we went.

Tags: Creative Cuisine
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food3
ambience2
service1
value2

 
 (Richmond)·Dined on February 7, 2018

Great restaurant for an intimate meal, birthday, or other celebration. We had excellent service. Takes about 2 hrs so don’t plan anything after - plus you’ll be full!

Tags: Good for Anniversaries, Good for Birthdays, Casual, Special Occasion, Notable Wine List, Cozy, Good for a Date, Quiet Conversation, Worth the Drive, Romantic
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food5
ambience3
service5
value5

 
·Dined on February 6, 2018

Taste was ok but paying high price for cooking food ourselves!

Tags: Casual
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food4
ambience4
service4
value1

 
 (New York Area)·Dined on February 4, 2018

Dining at The Melting Pot was a very rewarding experience. The servers are friendly and knowledgeable. Our waiter recommended combinations and wines bases upon our interests. The salads, entrees, and fondue were excellently flavored, along with the very pleasing sauces to accompany our menu choices. The atmosphere was peaceful and comfortable. A worthy place for an intimate dinner.

Tags: Good for Birthdays, Fit for Foodies, Good for Anniversaries, Worth the Drive
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food5
ambience5
service5
value5

vip
 (Richmond)·Dined on February 1, 2018

Great place to enjoy a romantic dinner for two. The quiet and very intimate seating is perfect for you to enjoy a meal with the person you love. Cooking your own food is fun and the staff help you with any questions that you have about the cooking process.

Tags: Romantic, Good for Anniversaries, Cozy, Good for Birthdays, Quiet Conversation, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on February 1, 2018

Believe the hype! Aaron was our waiter and he was amazing! Food was great and we had a lot of fun. When I made the reservation I mentioned that it was our 16th anniversary, they covered the table with roses and the entire staff signed an anniversary card for us. Expensive but we'll worth the money. No regrets.

Tags: Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 27, 2018

Tonight, my husband and I were celebrating my birthday a week early and we decided to have a quiet dinner alone at the Melting Pot. When we were seated, it took a while for our server to greet us but we didn’t think anything of it at the time- and in hindsight we should have realized this was a foretaste of the less than stellar service that was to come. Our server, Gavin, was pleasant and explained the menu in great detail and answered any questions. We placed our order and it took a while for our first course to come, but again, we wanted to enjoy each other’s company.
Between each course, the wait time became successively longer- and we rarely saw our server- and I would have thought it was usual had adjacent not had an amazing and attentive server- who brought refills of dippers, constant drink refills, etc. We each ordered a cocktail and drank water, however the water was empty quite often and once a manager came to refill it. We asked for additional green goddess and never got it.
We waited about 20 minutes after our meat dishes were taken away before our chocolate fondue order was taken- along with a Billionaire Coffee for my husband. The fondue came about 15 minutes later, but no coffee- which we were told “would be right there”. It came after we had completed our chocolate course. We didn’t accept it and sent it back and asked for the check. We never saw our server again as someone else brought us our check and our take home fondue dish. We never received the chocolate covered Strawberries we asked for and after almost three hours of being there, we needed to get back to our home.

I understand that Saturday night is a busy evening for the restaurant, but I was highly disappointed with the level of service we received and we tipped accordingly. I am disappointed that we didn’t receive many of the items that we asked for and while the food was superb, the poor service left quite a bad taste in our mouths- and we likely will not return in the future.

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food5
ambience5
service1
value3

 
 (Richmond)·Dined on January 27, 2018

We've been to The Melting Pot several times and all were very great experiences,but this particular visit wasn't as great. The service was very slow and several mistakes were made that caused our visit to be two and a half hours. They did say they were short staffed. The food was very good and we will probably return but hopefully we will have a better experience next time.

Tags: Notable Wine List, Cozy
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food4
ambience3
service2
value3

 
 (Richmond)·Dined on January 27, 2018

We always love The Melting Pot! My husband and I usually go for our anniversary and this time we decided to bring our teen son. We had no idea there was a family section until this visit. This section was for those who brought iPhone toting children. Definitely a noisier experience than usual, but the food outranked any distraction. Always superb quality and we look forward to another visit!

Tags: Special Occasion
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food5
ambience4
service5
value5

 
·Dined on January 26, 2018

The food was wonderful but the service was slow. We never got our water refilled, it took more than 15 minutes to get a cocktail. Our table wasn't cleared between courses in a timely manner. I'm not sure if the server was in the weeds but she only came by the table 3-4 times throughout the course of our meal.

Tags: Good for Birthdays, Romantic, Cozy
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food5
ambience4
service1
value5

vip
 (Richmond)·Dined on January 20, 2018

Food is always great!

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food5
ambience5
service3
value4

 
 (Richmond)·Dined on January 19, 2018

love love love. food was delish. waitress was great.

Tags: Spicy, Creative Cuisine, Good Vegetarian Options, Great for Lunch
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food5
ambience5
service5
value5

 
 (Caribbean)·Dined on January 19, 2018

Excellent experience, excellent service...Jessica you rock! Thank you

Tags: Good for Groups
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 18, 2018

Very over priced for ambiance. Although it said 4 course meal - each course was al a carte. Very expensive night out - save for a special occasion.

Tags: Good for Anniversaries, Romantic
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food4
ambience5
service5
value2

 
 (Richmond)·Dined on January 13, 2018

We have been coming to Melting Pot for over 15 years. We won’t be back. All of the ambiance and uniqueness is gone. The cheese is no longer made in front of you, we feel rushed, and the atmosphere is nothing special. We came for our anniversary and the chocolate covered strawberries, which we had pre-ordered were not there, we were sat next to 2 families with many small, screaming children on a Saturday night, our waiter was unhelpful and rarely checked in, the cheese looked and tasted as if it had been sitting for hours, the dippers for both the cheese and chocolate courses were subpar, and we left completely unsatisified and disappointed in our anniversary date night. There are many, MANY other nice restaurants in the area that we will be patronizing from now on.

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food4
ambience1
service2
value2

 
 (Richmond)·Dined on January 12, 2018

The booth we were at was a little tight and the cheese had a ton of wine in it. Once it cooked out a little it was fantastic! Everything else was perfect the white peach cosmos are soooo good!

Tags: Good for Birthdays, Seasonal, Romantic, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Pittsburgh)·Dined on January 12, 2018

Great dinner! A bit expensive for what you get but the experience was super fun, we really enjoyed ourselves! Food was delicious!

Tags: Creative Cuisine, Cozy, Romantic
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food5
ambience5
service5
value3

 
 (Richmond)·Dined on January 9, 2018

Manager Mr. Chantrell excellent. Shane is an excellent server. 💘 this restaurant. Would recommend the Henrico/Richmond one to anyone

Tags: Romantic, Special Occasion, Worth the Drive, Good for Anniversaries, Quiet Conversation, Good for Birthdays, Good for a Date
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 7, 2018

My wife and I have been to this melting pot before and loved it. This time the service was terrible. Then after that it took over 20 minutes for the waitress to shut up talking to the next table and then disappear for 5 min before she came to our table. Over the next hour (how long it took for the cheese course to start) she visited the table three times. Once for the order and then once to deliver the drinks a few minutes later then almost 45 minutes later for the cheese. Both of us ran out of soda and were sitting there with no drinks for over a hour. She visited the table next to us a LOT and stood there and chatted about how guys would hit on her and how she turned them down for 15-20 minutes at a time and brought them all kinds of drinks multiple times. Once I ran out of my drink I could not continue the cheese course and was waiting for the waitress to come but the cheese burnt and started smoking so my wife and I had to turn off the burner ourselves so that nothing went wrong. When the waitress commented on the burner being off I told her about the fact that the cheese was smoking due to the fact that we couldnt eat it due to no drinks and she looked at me like I was crazy, took the cheese and brought our salads... With a refill for my wife and not me.

At this point my wife and I almost left the restaurant. But because of our schedules we wouldnt be able to go out for another week or two and decided to stick it out. The second (and last) drink refill I got (third for my wife) came with the main course. The food was amazing. Honestly the reason we spend over $120 on a meal at a restaurant like that is due to the fact the food is spectacular. I loved my dish and my wife loved hers. The check of course came on time about 45 seconds after my wife and I got the final course taken by the waitress.
Wile the food was amazing, the service was the worst I have ever had at any melting pot. I wish I could remember the waitresses name so I could warn you against her.

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food5
ambience1
service1
value2

 
 (Richmond)·Dined on January 6, 2018

My third time dining here, and just like the other two, the service & food were absolutely superb.

Tags: Seasonal, Fun, Comfort Food, Quiet Conversation, Tasting Menu, Good for a Date, Business Meals, Good for Groups, Good for Anniversaries, Romantic, Handcrafted Cocktails, Good for Birthdays, Special Occasion, Notable Wine List, Casual
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food5
ambience5
service5
value4

 
 (Richmond)·Dined on December 31, 2017

Great food and great experience for New Years Eve!

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food5
ambience5
service5
value5

 
 (Richmond)·Dined on December 30, 2017

Wasn’t bad but wasn’t great. Definitely not worth the price. It was loud, service was slow, table was cramped. Just not very impressed for the amount of money I spent

Tags: Romantic, Good for Anniversaries, Good for a Date, Special Occasion
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food3
ambience3
service2
value1

 
 (Richmond)·Dined on December 30, 2017

Great food experience! The seasoning was wonderful and the fondue cooking was so much fun.

Tags: Special Occasion, Cozy, Fit for Foodies, Casual, Business Meals
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on December 30, 2017

Great romantic restaurant to take a date to. Service is excellent

Tags: Good for a Date, Romantic, Special Occasion
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food5
ambience5
service4
value4

 
 (Richmond)·Dined on December 28, 2017

This is the first time i have had bad service but i am not going back

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food5
ambience2
service2

vip
 (Richmond)·Dined on December 27, 2017

Very slow service and had to remind waiter several times. Manager never came over to table to see how everything was as done in the past. Needed more servers to manage the crowd. Place was packed. Food was great but took a very long time for our meal.

Tags: Good for Birthdays, Fun, Special Occasion
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food4
ambience3
service1
value3

 
 (Washington DC)·Dined on December 24, 2017

It seems that they have changed the menu and preparations a bit. The cheese fondue was not prepared table side, and came to the table already prepared, and unfortunately was cold and did not heat up on the table. WARNING... the spinach salad has pecans that are extremely spicy... so much so, that the salad was inedible. This was not described in the menu. The meats, vegetables, and desert fondue were the highlight of the meal. Overall an adequate dinner, but for the price, we would have expected it to be outstanding, and were disappointed.

Tags: Romantic, Creative Cuisine, Special Occasion
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food3
ambience4
service4
value3

 
 (Richmond)·Dined on December 24, 2017

Melting Pot has become an annual Christmas eve tradition. We had a good time as usual. Waiter seemed new, but was very friendly. We will likely return next year.

Tags: Kid-friendly, Special Occasion
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food4
ambience4
service3
value4

 
 (New York Area)·Dined on December 20, 2017

We went to the melting pot for an anniversary, we made a reservation ahead of time so no wait time. We were seated in a nice private two-person seating, which added to the enjoyment. Nice dim lighting and service were good. The owner visited the table and explained the menu, I suppose because it was busy. But it helped us make a selection. Their food tasted delicious. Meats were seasoned nicely and the broth selected to cook it in made it taste even better. Fondue chocolate and cheese was our favorite. So rich and the foods to dip in the fondue were good too. It could end up being on avg 60.00 per person but I would definitely go again.

Tags: Fun, Good for Birthdays, Good for a Date, Cozy, Special Occasion, Romantic
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food5
ambience5
service5
value3

 
 (Richmond)·Dined on December 19, 2017

This was my first time at the melting pot and to be very honest I was not impressed. It is very expensive for the amount of food you get and the quality of the food. The resteatant too obviously had not been updated recently at all so the ambiance was lacking. It was fun but definitely too expensive for the value of the experience

Tags: Good for Birthdays, Kid-friendly, Gluten Free Options
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food3
ambience2
service5
value1

 
 (San Francisco)·Dined on December 19, 2017

It was great and the server was amazing made us feel welcomed and that he loved his job

Tags: Good for Anniversaries, Good for a Date, Romantic, Late-night Find, Good for Groups, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on December 17, 2017

Disappointed made a reservation with prior notice it was for a birthday.
No balloons, picture frame no picture taken.
Coffee ordered not served.

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food5
ambience5
service4
value4

 
 (Richmond)·Dined on December 17, 2017

Cheese and chocolate fondue were amazing, entree was decent

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food4
ambience5
service5
value4

 
 (Richmond)·Dined on December 16, 2017

Our waiter was friendly, but forgetful. He forgot drink refills, forgot our artisan dippers, and our dessert dippers. We asked two different people for our artisan dippers and it took 16 minutes. The cheese was all dried and stuck. It would have been nice to have the dippers while we had cheese. My daughter was out of a drink twice. He told us apparently everyone wanted the dippers at the same time. He also forgot the separate dessert dippers we ordered. He was friendly, but not up to the normal Melting Pot standards.

Tags: Good for a Date, Seasonal, Good for Groups
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food5
ambience4
service2
value2

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