The Melting Pot - Richmond
Lunch also available weekdays for parties of any size with at least one day advance notice.
It was amazing, it was my husband's birthday and we'd never been here before. Our server Cam was great and very helpful. All of the servers were really professional and polite. The food was better than described...only quip is there should be more of the chocolate fondue when served.
Is very Gluten-free friendly, my granddaughter really enjoyed the G-free bread, brownie, & cake. Background music a little too loud for intimate conversation. Greatly enjoyed the different fondues & varieties of foods. Server Taylor excellent!
Tori was our waitress and brought us everything we needed right away. She wasn’t too chatty but chatty enough. The food was delicious and we enjoyed everything we had. We will definitely come back. Thank you Tori for maki our night special.
Service was incredibly slow. Over 2 and a half hours for a dinner service. Refills, water no where to be found. At the price they are asking your service should be excellent. Won’t be back anytime soon.
Food is very good as well as service.
The price continues to be quite high.
Everything was absolutely wonderful! My fiancé and I loved it, can't wait come back!
I would recommend this for people having a special occasion get together or a special night out.
The service was great - even the manager came over to see how we were doing! Fun way to enjoy dinner. On the expensive side so can't go here very often at all.
Great food, Great service, overall Great experience!
We went for couples night they advertised $49 and when we got the check it was over $80. If I was gonna pay 80 bucks for 5 little slivers of steak, 4 shrimp and, 5 cubes of chicken I would have gone some place that was worth the money. Had originally planned to go to Olive Garden and should have stuck with it instead of making reservations. The food was good and the Rocky Road chocolate was amazing but still not $80 dollars amazing.
We had a couple of mix ups doing gluten free but we caught them before any harm was done. Otherwise, we had very attentive service and the food was yummy. Went for a pre-teen’s birthday.
Our go to date night place! Always amazing food and service.
Food was prepared properly by direction of our waiter. He was excellent!!
This place is always a great time. Good food and great servers. They did modify the menu to fewer options for the four course meal and made many things a la carte, but it allows you to customize your experience.
Awesome experience! Service was wonderful. Food was delicious!!
Our server Taylor was very polite and knowledgeable about the selection. It was a bit busy for a Monday but she was very accommodating and apologetic for the wait. The food was superb as was service.
I had a great time at the melting pot! The service was great, and the food was good.
Always a great meal and environment. Fantastic food and service!
The atmosphere, service and food options are truly wonderful. Would highly recommend for any special or group occasion.
Amazing Everytime I go it's an awesome time and experience.
Dinner was amazing and the service was excellent.
The experinence was very enjoyable and memorable! Will certainly go again.
My wife and I were totally blown away at the attention that we received. Taylor was our server and she did an outstanding job going over everything. We reserved a private room that had rose petals and a candle. My wife couldn't have been happier. Everyone there was extremely pleasant and helpful. The manager Megan came by to make sure everything was to our liking. Megan knows how to run a tight ship....we didn't have a single complaint. The food was delicious and Taylor's food recommendations were on point. We have found the perfect spot to get away and enjoy a delicious meal. Thank Taylor and Megan!
Delicious food, courteous staff - great date place. Menu options are plentiful. Plan to spend time there, not a quick in and out kind of place.
Very nice. A different dining experience. This was either my 3rd or 4th time over time. Every time was enjoyable. Would recommend this restaurant spot as a must go to when celebrating a special occasion. My only small complaint was the condition of the ladies room. Could stand a little more cleanliness feel and should look a bit prettier.
The food was delicious and being able to cook it yourself table side means you can have one piece on the rare side while the next is well done or anything in between. Great selection of food options.
If nothing else go for the cheese and/or chocolate course(s).
It is an experience, but do be ready to pay.
We had not been to The Melting Pot in a very, very, very long time, but decided we would celebrate our 39th anniversary with dinner there. We truly enjoyed the new menu; my husband is more of a meat eater and I thoroughly enjoyed the seafood selections. We were surprised by the casualness of the other patrons. I was disappointed with the Ladies Room. One stall was out of order and there was paper towels all over the floor. Had I not been there before or had I gone to the Ladies Room prior to being seated, I would have had second thoughts about eating there.
Awesome food, great service, perfect ambiance. One of our favorite go to places to eat.
My husband and I enjoyed ourself. The only problem we had was the waiter didn't go over the specialz with us at all. As well as he talked very fast and we didn't fully hear everything as a first time visitor.
Food was absolutely amazing! We were very glad that we took advantage of the holiday special as it was a great deal! Service could have been slightly better, but the good by far outweighed the bad. Will be coming back for our next special occasion.
We went to celebrate Father’s Day utilizing the all you can eat entree during the four course meal for $39.99 per person. We were put in the perfect two seater booth and we both love everything and we are long term visitors(though not as often as we’d like) to this location. Everything was romantic and perfection tonight!
Everything was very nice and the staff was wonderful
We celebrated a birthday and received a special bonus in addition to the beautiful fondue experience.
Endless entre is a good deal, plenty of food. You leave feeling very full!
Cameron was a great waiter. The food was delicious!
I recommend the Flaming Turtle chocolate fondue for dessert!
We loved the fondue and the privacy of the tables. The service was excellent!
This is one of my favorite restaurants to go to, and this particular visit was OK. Our server was great, however the person who cleared our table was not very perceptive. I had food left on my plate and I told him I was planning on taking at home at for leftovers, but he grabbed the plate touching the food with his bare hands, which resulted in me not being able to take all my leftovers.