Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.95mi
  3. Distance: 1.52mi
  4. Distance: 2.27mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.95mi
  3. Distance: 1.52mi
  4. Distance: 2.27mi

About The Melting Pot - Richmond

The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.

9704 Gayton Road
Richmond, VA 23233
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Dining Style:
Casual Elegant

Cuisines:
Fondue, Swiss, French

Hours of Operation:
Dinner: Sunday - 11:00am - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 11:00am to 11:00pm
Lunch also available weekdays for parties of any size with at least one day advance notice.

Cross Street:
Gaskins Road

Dress Code:
Business Casual

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(804) 741-3120

Website:
http://www.meltingpot.com/richmond/specials

Catering:
Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

Parking Details:
We have ample parking. Most guests will drop off at our front door and then drivers will go park.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:
Stay current on all of our events at http://www.meltingpot.com/richmond/specials

The Melting Pot - Richmond Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.6

service

4.3

ambience

4.3

value

3.9

Noise

Quiet

88% would recommend it to a friend

Good for a Date (37)
Special Occasion (36)
Romantic (35)
See All
Good for Anniversaries (32)
Good for Birthdays (26)
Quiet Conversation (20)
Fun (18)
Cozy (17)
Creative Cuisine (12)
Good for Groups (11)
Notable Wine List (10)
Gluten Free Options (10)
Worth the Drive (9)
Fit for Foodies (8)
Casual (7)
Kid-friendly (7)
Happy Hour (7)
Seasonal (7)
Handcrafted Cocktails (6)
Business Meals (5)
Tasting Menu (5)
Comfort Food (4)
Healthy (4)
Sunday Lunch (4)
Good Vegetarian Options (4)
Bar Seating (3)
Late-night Find (3)
Great for Lunch (3)
Scenic View (3)
Great for Brunch (3)
Authentic (2)
Paleo Friendly (2)
Tapas (2)
Vibrant Bar Scene (2)
Vegan (1)
Afternoon Tea (1)
Great Beer (1)
Hot Spot (1)
Neighborhood Gem (1)
People Watching (1)
Pre/post Theatre (1)
Spicy (1)
Afternoon Coffee (1)
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1625 reviews
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vip
 (Richmond)·Dined a day ago

Food is always great!

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food5
ambience5
service3
value4

 
·Dined 2 days ago

love love love. food was delish. waitress was great.

Tags: Spicy, Creative Cuisine, Good Vegetarian Options, Great for Lunch
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food5
ambience5
service5
value5

 
 (Caribbean)·Dined 2 days ago

Excellent experience, excellent service...Jessica you rock! Thank you

Tags: Good for Groups
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food5
ambience5
service5
value5

 
·Dined 3 days ago

Very over priced for ambiance. Although it said 4 course meal - each course was al a carte. Very expensive night out - save for a special occasion.

Tags: Good for Anniversaries, Romantic
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food4
ambience5
service5
value2

 
·Dined on January 13, 2018

We have been coming to Melting Pot for over 15 years. We won’t be back. All of the ambiance and uniqueness is gone. The cheese is no longer made in front of you, we feel rushed, and the atmosphere is nothing special. We came for our anniversary and the chocolate covered strawberries, which we had pre-ordered were not there, we were sat next to 2 families with many small, screaming children on a Saturday night, our waiter was unhelpful and rarely checked in, the cheese looked and tasted as if it had been sitting for hours, the dippers for both the cheese and chocolate courses were subpar, and we left completely unsatisified and disappointed in our anniversary date night. There are many, MANY other nice restaurants in the area that we will be patronizing from now on.

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food4
ambience1
service2
value2

 
·Dined on January 13, 2018

The booth we were at was a little tight and the cheese had a ton of wine in it. Once it cooked out a little it was fantastic! Everything else was perfect the white peach cosmos are soooo good!

Tags: Good for Birthdays, Seasonal, Romantic, Fit for Foodies
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food5
ambience5
service5
value5

 
·Dined on January 12, 2018

Great dinner! A bit expensive for what you get but the experience was super fun, we really enjoyed ourselves! Food was delicious!

Tags: Creative Cuisine, Cozy, Romantic
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food5
ambience5
service5
value3

 
 (Richmond)·Dined on January 9, 2018

Manager Mr. Chantrell excellent. Shane is an excellent server. 💘 this restaurant. Would recommend the Henrico/Richmond one to anyone

Tags: Romantic, Special Occasion, Worth the Drive, Good for Anniversaries, Quiet Conversation, Good for Birthdays, Good for a Date
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 8, 2018

My wife and I have been to this melting pot before and loved it. This time the service was terrible. Then after that it took over 20 minutes for the waitress to shut up talking to the next table and then disappear for 5 min before she came to our table. Over the next hour (how long it took for the cheese course to start) she visited the table three times. Once for the order and then once to deliver the drinks a few minutes later then almost 45 minutes later for the cheese. Both of us ran out of soda and were sitting there with no drinks for over a hour. She visited the table next to us a LOT and stood there and chatted about how guys would hit on her and how she turned them down for 15-20 minutes at a time and brought them all kinds of drinks multiple times. Once I ran out of my drink I could not continue the cheese course and was waiting for the waitress to come but the cheese burnt and started smoking so my wife and I had to turn off the burner ourselves so that nothing went wrong. When the waitress commented on the burner being off I told her about the fact that the cheese was smoking due to the fact that we couldnt eat it due to no drinks and she looked at me like I was crazy, took the cheese and brought our salads... With a refill for my wife and not me.

At this point my wife and I almost left the restaurant. But because of our schedules we wouldnt be able to go out for another week or two and decided to stick it out. The second (and last) drink refill I got (third for my wife) came with the main course. The food was amazing. Honestly the reason we spend over $120 on a meal at a restaurant like that is due to the fact the food is spectacular. I loved my dish and my wife loved hers. The check of course came on time about 45 seconds after my wife and I got the final course taken by the waitress.
Wile the food was amazing, the service was the worst I have ever had at any melting pot. I wish I could remember the waitresses name so I could warn you against her.

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food5
ambience1
service1
value2

 
 (Richmond)·Dined on January 6, 2018

My third time dining here, and just like the other two, the service & food were absolutely superb.

Tags: Seasonal, Fun, Comfort Food, Quiet Conversation, Tasting Menu, Good for a Date, Business Meals, Good for Groups, Good for Anniversaries, Romantic, Handcrafted Cocktails, Good for Birthdays, Special Occasion, Notable Wine List, Casual
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food5
ambience5
service5
value4

 
 (Richmond)·Dined on January 1, 2018

Great food and great experience for New Years Eve!

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food5
ambience5
service5
value5

 
 (Richmond)·Dined on December 30, 2017

Wasn’t bad but wasn’t great. Definitely not worth the price. It was loud, service was slow, table was cramped. Just not very impressed for the amount of money I spent

Tags: Romantic, Good for Anniversaries, Good for a Date, Special Occasion
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food3
ambience3
service2
value1

 
·Dined on December 30, 2017

Great food experience! The seasoning was wonderful and the fondue cooking was so much fun.

Tags: Special Occasion, Cozy, Fit for Foodies, Casual, Business Meals
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on December 30, 2017

Great romantic restaurant to take a date to. Service is excellent

Tags: Good for a Date, Romantic, Special Occasion
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food5
ambience5
service4
value4

 
 (Richmond)·Dined on December 28, 2017

This is the first time i have had bad service but i am not going back

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food5
ambience2
service2

vip
 (Richmond)·Dined on December 27, 2017

Very slow service and had to remind waiter several times. Manager never came over to table to see how everything was as done in the past. Needed more servers to manage the crowd. Place was packed. Food was great but took a very long time for our meal.

Tags: Good for Birthdays, Fun, Special Occasion
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food4
ambience3
service1
value3

 
 (Washington DC)·Dined on December 25, 2017

It seems that they have changed the menu and preparations a bit. The cheese fondue was not prepared table side, and came to the table already prepared, and unfortunately was cold and did not heat up on the table. WARNING... the spinach salad has pecans that are extremely spicy... so much so, that the salad was inedible. This was not described in the menu. The meats, vegetables, and desert fondue were the highlight of the meal. Overall an adequate dinner, but for the price, we would have expected it to be outstanding, and were disappointed.

Tags: Romantic, Creative Cuisine, Special Occasion
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food3
ambience4
service4
value3

 
 (Richmond)·Dined on December 24, 2017

Melting Pot has become an annual Christmas eve tradition. We had a good time as usual. Waiter seemed new, but was very friendly. We will likely return next year.

Tags: Kid-friendly, Special Occasion
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food4
ambience4
service3
value4

 
·Dined on December 21, 2017

We went to the melting pot for an anniversary, we made a reservation ahead of time so no wait time. We were seated in a nice private two-person seating, which added to the enjoyment. Nice dim lighting and service were good. The owner visited the table and explained the menu, I suppose because it was busy. But it helped us make a selection. Their food tasted delicious. Meats were seasoned nicely and the broth selected to cook it in made it taste even better. Fondue chocolate and cheese was our favorite. So rich and the foods to dip in the fondue were good too. It could end up being on avg 60.00 per person but I would definitely go again.

Tags: Fun, Good for Birthdays, Good for a Date, Cozy, Special Occasion, Romantic
1 person found this review helpful.
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food5
ambience5
service5
value3

 
·Dined on December 20, 2017

This was my first time at the melting pot and to be very honest I was not impressed. It is very expensive for the amount of food you get and the quality of the food. The resteatant too obviously had not been updated recently at all so the ambiance was lacking. It was fun but definitely too expensive for the value of the experience

Tags: Good for Birthdays, Kid-friendly, Gluten Free Options
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food3
ambience2
service5
value1

 
·Dined on December 19, 2017

It was great and the server was amazing made us feel welcomed and that he loved his job

Tags: Good for Anniversaries, Good for a Date, Romantic, Late-night Find, Good for Groups, Good for Birthdays
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food5
ambience5
service5
value5

 
·Dined on December 17, 2017

Disappointed made a reservation with prior notice it was for a birthday.
No balloons, picture frame no picture taken.
Coffee ordered not served.

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food5
ambience5
service4
value4

 
·Dined on December 17, 2017

Cheese and chocolate fondue were amazing, entree was decent

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food4
ambience5
service5
value4

 
·Dined on December 17, 2017

Our waiter was friendly, but forgetful. He forgot drink refills, forgot our artisan dippers, and our dessert dippers. We asked two different people for our artisan dippers and it took 16 minutes. The cheese was all dried and stuck. It would have been nice to have the dippers while we had cheese. My daughter was out of a drink twice. He told us apparently everyone wanted the dippers at the same time. He also forgot the separate dessert dippers we ordered. He was friendly, but not up to the normal Melting Pot standards.

Tags: Good for a Date, Seasonal, Good for Groups
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food5
ambience4
service2
value2

 
·Dined on December 16, 2017

Food was good but much smaller portions than the last time I was there. Service was just ok. Assistant waiter kept asking to remove our plates when we were clearly still eating.
Noise level was high—we heard another table in our section complaining about portion sizes and his bill for more than half of our meal. Fun times....

Tags: Happy Hour
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food4
ambience2
service2
value2

 
 (Richmond)·Dined on December 16, 2017

We came to celebrate my husband's birthday. We've been many times and always have a great experience. We know the menu and what to order so no explanations were needed. We know to usually budget around an hour for the 4 course meal, maybe an hr and 15 if we really take our time. Today we were there for over 2 hours. We saw our waiter once to every 3-4 times we saw the other waiters around us. The other tables seated easily 30+ minutes after us finished at the same time as us. Never saw a manager. Unfortunate because we usually have a great experience.

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food4
ambience4
service1
value3

 
·Dined on December 13, 2017

Overall the experience was great. Our entire party thought our server was a little inexperienced. He waited until the end of the meal to ask if anyone in the party had ever had The Melting Pot cooking experience before, which 2 people in our party had never eaten there before. Chair position around table was not the best considering the cooking eye control knob was right in front of the middle of a chair.

Tags: Special Occasion, Handcrafted Cocktails, Creative Cuisine, Good for Groups, Fun, Great Beer, Cozy, Romantic, Quiet Conversation, Good for Anniversaries, Gluten Free Options, Bar Seating, Worth the Drive, Notable Wine List, Good for a Date
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food5
ambience5
service3
value5

 
·Dined on December 11, 2017

The server went out of his way to make sure my mother felt appreciated on her birthday. :)

Tags: Good for Birthdays, Good for Anniversaries, Romantic, Creative Cuisine, Tasting Menu, Special Occasion, Worth the Drive, Fun, Good for a Date
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food4
ambience4
service5
value3

 
 (Richmond)·Dined on November 29, 2017

The only problem I have with Melting Pot is that it is way too expensive.....I can only afford it once a year.

Tags: Good for Birthdays, Late-night Find, Cozy, Fun
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food4
ambience3
service4
value3

 
 (Richmond)·Dined on November 29, 2017

Waiter took too long between courses and to bring the check.
We were there 2-1/2 hours and alot of the time was spent waiting for service.
We requested "Amaretto Meltdown" chocolate for dessert which you used
to have but nobody seemed to know all the ingredients that went into it,
even the manager who supposedly had been there for 6 years. We did have
white chocolate with amaretto in it but it was not the same - was missing
some ingredient.

Tags: Creative Cuisine, Seasonal, Special Occasion
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food4
ambience3
service3
value3

 
 (New York Area)·Dined on November 22, 2017

Food was delicious. Kidsenu was reasonable. Service very good. Devon was our server. We were not rushed

Tags: Good for Anniversaries, Kid-friendly, Fun, Good for a Date
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food5
ambience5
service5
value4

 
·Dined on November 18, 2017

The food and service was fantastic! It was a very memorable experience and great for a Date night or Anniversary.

Tags: Handcrafted Cocktails, Notable Wine List, Good for a Date, Worth the Drive, Cozy, Romantic, Special Occasion, Fun, Fit for Foodies, Good for Anniversaries, Neighborhood Gem, Quiet Conversation
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on November 17, 2017

It’s always special to be able to visit. Our grandson had been with us several years ago and remembered how much he liked it. Fun time with a ten year old

Tags: Special Occasion, Notable Wine List, Creative Cuisine
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food4
ambience4
service4
value3

 
 (Richmond)·Dined on November 17, 2017

Melting Pot is a go-to favorite. Great atmosphere and service that is second to none. They go the extra mile every time.

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food5
ambience5
service5

 
·Dined on November 13, 2017

Went to ladies night and it was a great time! Food is delicious! Don't forget to save room for desert!

Tags: Quiet Conversation, Healthy, Special Occasion, Fit for Foodies, Romantic, Good for Anniversaries, Good for Birthdays, Good for a Date
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on November 11, 2017

We came to the restaurant for a special occasion, a birthday. This was specifically marked in the Opentable reservation when booking. There was no mention of the special occasion the entire visit, although the two tables across from us were brought birthday treats. Not sure how they got recognition but our table didn’t.

The server brought out some of the dippers but forgot half of them. We compared our dippers to the table across from us and asked why they had so many more. The server said she had forgot.. oops.. and that she would bring some. She kept saying she would bring refills of drinks and dippers but we had to repeatedly ask for them before they would actually show up to the table.

Not a fantastic experience. Bread for the cheese fondue was stale, and the tortilla chips were all smashed little pieces. How do you dip little chip pieces in cheese fondue? You can’t.

1 person found this review helpful.
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food3
ambience3
service3
value2

 
 (Richmond)·Dined on November 5, 2017

We have been to the Melting Pot before and have been very happy. This past visit was a big disappointment. We arrived on time and were seated. It was a bit noisy and the music was turned up. No one waited on us for over 20 minutes. We had to go up to the hostess desk to find someone to wait on us. Once our order was taken dinner progressed quickly. We noticed that the portions we received were not as much as they have been in the past. Same price, smaller portions. The food was delicious as always, but I do not think we will be returning any time soon.

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food3
ambience2
service2
value2

 
 (Las Vegas)·Dined on November 4, 2017

We had a great night, everyone was really nice and our meal was amazing. We will definitely be back

Tags: Good for Anniversaries, Fun, Good for a Date, Good for Birthdays, Romantic, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on November 3, 2017

We have visited this restaurant multiple times. Although it has always been a good experience, we all agreed this visit was the BEST ever! Shawn was fantastic and the meal was better than ever before. We will definitely request Shawn as our server going forward. We have never received bad service but Shawn certainly knows how to take care of his customers and make them feel special. Thank you for making Ashley’s birthday one to remember.

Tags: Worth the Drive, Special Occasion, Good for Birthdays, Good for Anniversaries
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food5
ambience5
service5
value4

 
·Dined on November 1, 2017

Waitress was really sweet however , seemed like she was nervous though?! Maybe new?! Overall good experience- my husband enjoyed it himself as it was his first time there!

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food4
ambience5
service4
value4

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