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The Melting Pot - Richmond

4.5
4.5
1806 Reviews
$31 to $50
Fondue

The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.

Make a reservation

2 people

June 2022
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10:30 PM


Booked 21 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Fondue, Swiss, French

  • Hours of operation

    Dinner: Sunday - 11:00am - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 11:00am to 11:00pm Lunch also available weekdays for parties of any size with at least one day advance notice.

  • Phone number

    (804) 741-3120

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

  • Neighborhood

    Richmond

  • Cross street

    Gaskins Road

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,806 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.4Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Virginia

    Romantic

  • Richmond

    Romantic

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  1. NR

    NotjustRIC

    Richmond

    15 reviews

    5.0

    15 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Father’s Day Dinner. Always great service and the food was delicious - chose the grill cooking style and it was perfect!

  2. OT

    OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5

    Great last minute visit to celebrate our anniversary. Nathan was fantastic. Food and service was great.

  3. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 13, 2022

    overall1food2service1ambience2

    First and foremost it was 10 year anniversary. We decide to make reservations and input my husband and I’s food allergies, which they did not take into consideration. We waited 45 minutes for the waitress to come and take our drink order. Another 45 minutes to bring our appetizers and salad by this time they are about to close and we were still waiting for the main entree and dessert. They closed at 9pm and it was 9:45 when they brought the broth for our meats. At 10:20 they brought our meats which my husband can see the kitchen from our table and he clearly sees the waitress take something off the tray. When she gets to our table she doesn’t say anything about what she took off the plate. My husband asks her what was taken off the plate and she proceeded to tell my husband that she took something that we put in the reservation notes as something I was allergic too. At this point we are very mad our daughters are falling asleep. We tell her we didn’t want the meat tray and just ask for the desert chocolate to go. She brings the bill and after waiting 2+ hours we get charged $100+ and we didn’t even eat. THE ABSOLUTE WORST EXPERIENCE EVER it ruin our entire night.

  4. S

    Scout

    Salt Lake City

    21 reviews

    vip
    3.0

    21 reviews

    Dined on June 10, 2022

    overall3food3service2ambience2

    Always overpriced and underwhelming. We go every year for an anniversary, and I’m not sure why, because we always feel upsold/cheated. $400 for a dinner for 4, where you cook your own food is outrageous. Waiter was pleasant but not good at his job. Literally every time we ordered drinks, he had to return to ask what we had ordered. It got to be a joke.

  5. RF

    RobertF

    Richmond

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    10 year old birthday. Great experience!

  6. M

    Matthew

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5

    Tiffany was a stellar waitress and the food portions were aplenty! Request her if and when you decide to come, you won't regret it!

  7. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5

    40th Anniversary dinner. Manager came by to congratulate us. Jeanne was our waitress and was fantastic. Also brought out a congratulations plate with square of pound cake and candle and wrote out happy 40th anniversary in colorful icing. Very good experience.

  8. OT

    OpenTable Diner

    Tallahassee

    1 review

    vip
    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Amazing waitress Johanna!!!

  9. P

    Podunk

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience4

    First time my boyfriend had been here. He was very apprehensive to say the least and didn't like idea of "cooking our own food"...well he left a believer and draining every last bit of plum sauce from the sauce plate and he never tries anything new...EVER!! We had an absolute great time. Naethen was a great waiter and we couldn't have asked for a better night out!!!

  10. S

    Service

    Richmond

    36 reviews

    vip
    4.0

    36 reviews

    Dined on May 21, 2022

    overall4food5service3ambience5

    Food was good as always but waitress wasnt around when we needed here and when we did find her. She was hanging out at the door to the kitchen talking. Ran out of sauces.

  11. OT

    OpenTable Diner

    Washington DC

    1 review

    1.0

    1 review

    Dined on May 20, 2022

    overall1food4service1ambience1

    Horrible! Service was horrendous, inattentive, most things wrong. Didn’t do anything special for daughter’s graduation even though requested well in advance. Overcharged. So many things wrong

  12. OT

    OpenTable Diner

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2022

    overall4food3service4ambience4

    Meat was tough

  13. ME

    MelissaE

    Richmond

    3 reviews

    vip
    2.0

    3 reviews

    Dined on May 14, 2022

    overall2food3service2ambience2

    Way too long between courses! Table uncomfortable. Makes the experience disappointing.

  14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    It was me and my fiancée’s second time dining at the melting pot and both times were excellent. The service and food couldn’t of been any better.

  15. S

    Service

    Richmond

    36 reviews

    vip
    3.0

    36 reviews

    Dined on May 11, 2022

    overall3food5service2ambience5

    Celebrated late mothers day and nurses week

  16. MW

    MillieW

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience4

    We went for Mother's Day. We spent 2.5 hrs in there and it was fun fun fun! Great experience, it was packed but the way it us set up feels kinda private. Great service but expect it to feel a bit humid inside with all those boiling pots of broth.

  17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 4, 2022

    overall5food5service5ambience5

    My daughter, her boyfriend and granddaughter really enjoyed the experience.

  18. OT

    OpenTable Diner

    Orlando

    8 reviews

    5.0

    8 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Early mother's day dinner the waitress made the night special.

  19. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    My son had his first experience at the Melting Pot. He was celebrating his Senior Prom with his date. They loved it!

  20. JK

    JohnK

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on April 18, 2022

    overall5food4service4ambience4

    Design and seating allows for a more intimate experience. This evening we were celebrating a birthday and were a party of two couples. All Covid protocol followed. Special birthday plate. Good service and food. Learned about new midweek meal choices so plan to return soon. Overall a very good experience. 👍

  21. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Great food and energy!! Our waiter Tiffany E was amazing!!

  22. MT

    MarkT

    Richmond

    1 review

    3.0

    1 review

    Dined on April 10, 2022

    overall3food4service2ambience1

    guests at nearby booths were very loud and server was not attentive to refills, etc.

  23. AF

    AmandaF

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5

    We went to celebrate the end of spring break. I also had to go gluten free about three years ago and had not been here since. This was one of our favorite places to come for special occasions and I didn’t know how they handled gf things. They were AMAZING!! I didn’t miss out on anything and neither did my family who isn’t gf.

  24. OT

    OpenTable Diner

    Charleston

    1 review

    3.0

    1 review

    Dined on April 7, 2022

    overall3food3service4ambience2

    Kind of disappointed. Ambience wasn’t what I expected. There was a dead fly in the light fixture above us. When you spend $150 on dinner, the small details make a big difference.

  25. C

    Cedric

    Richmond

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 6, 2022

    overall5food4service5ambience3

    Kelsie was amazing!

  26. w

    wendyd

    Charleston

    1 review

    5.0

    1 review

    Dined on April 4, 2022

    overall5food5service5ambience5

    Great birthday celebration!

  27. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 2, 2022

    overall4food5service4ambience4

    It was an excellent place to go, there were customers that had too much drink and were very loud.

  28. HL

    HunterL

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on March 27, 2022

    overall2food4service1ambience1

    I understand that there is an overall shortage of workers and that has affected many restaurants, but when you’re spending $200 for dinner and an experience, everything should be on point. Our poor waitress was stretched way too thin and we were left for very long stretches without follow up, ability to place drink orders, and an overflowing uncleared table. After bringing it to the attention of management they were kind enough to reduce the check but the damage was done. I can’t see returning at this point, which sucks because it was always a fun place to eat dinner.

  29. A

    Adair

    Richmond

    7 reviews

    2.0

    7 reviews

    Dined on March 25, 2022

    overall2food5service1ambience3

    We sat down at 730. We didn’t get our drinks until 8:00 and we finished the dessert course at 10:00! We had to keep flagging down people to get refills and to ask where our food was. Our server was really nice but she nor the manager never apologized for the slow service or acknowledged the issue at all. Part or our party had to even ask for their check before the desserts came because they had to leave to get back to the babysitter because they didn’t think dinner would take 3 hours! For the amount of money we spent, very disappointing the service we received.

  30. OT

    OpenTable Diner

    Central Coast

    1 review

    4.0

    1 review

    Dined on March 25, 2022

    overall4food4service5ambience4

    The atmosphere is great for friend get-togethers and date nights and the private booths eliminate the distraction of other restaurant patrons. The service was top notch, and Enrique R. was an AMAZING waiter. He went above and beyond to answer questions, give advice, and provided overall outstanding service. He made the whole experience 100x better!

  31. c

    crwarren90

    Richmond

    6 reviews

    vip
    5.0

    6 reviews

    Dined on March 21, 2022

    overall5food5service5ambience5

    Enrique was an amazing server!!!

  32. OT

    OpenTable Diner

    Richmond

    18 reviews

    vip
    5.0

    18 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5

    We had a wonderful experience and highly recommend The Melting Pot

  33. AR

    AndreR

    Richmond

    1 review

    2.0

    1 review

    Dined on March 20, 2022

    overall2food2service2ambience2

    It was dark there wasn’t any widow My drink Was nasty

  34. OT

    OpenTable Diner

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    Food was amazing as usual!

  35. RD

    RayD

    Richmond

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 14, 2022

    overall5food5service5ambience5

    Great overall. Costs have increased throughout and Melting Pot has worked on revamping the menu to keep the cost increases to a minimum.

  36. w

    wirelessdog

    Philadelphia

    13 reviews

    vip
    5.0

    13 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    Love the food and service

  37. OT

    OpenTable Diner

    Richmond

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 8, 2022

    overall5food5service5ambience5

    It was very nice and our waitress was great

  38. OT

    OpenTable Diner

    Tampa

    1 review

    vip
    4.0

    1 review

    Dined on March 8, 2022

    overall4food4service4ambience3

    Very slow service. Too long of a meal.

  39. KA

    KAPT

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    The food is always great, we go for the big night out when we do Melting Pot because it's worth it - 4 delicious courses that pair so well with their wine flights! It's one of our favorite date night/special occasion spots!

  40. E

    Eatsalot

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on March 1, 2022

    overall5food5service5ambience4

    We had a wonderful time. Food was delicious! Our server was knowledgeable. The only issue was the bizarre music playing overhead. It was strange versions of existing songs by different singers that distracted from the overall atmosphere.

FAQs

The Melting Pot - Richmond offers takeout which you can order by calling the restaurant at (804) 741-3120.

The Melting Pot - Richmond is rated 4.5 stars by 1806 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

June 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
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21
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23
24
25
26
27
28
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30
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2
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9
10:30 PM


Booked 21 times today
Google Map for The Melting Pot - Richmond

9704 Gayton Road Richmond, VA 23233

Additional information

  • Cross street

    Gaskins Road

  • Neighborhood

    Richmond

  • Hours of operation

    Dinner: Sunday - 11:00am - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 11:00am to 11:00pm Lunch also available weekdays for parties of any size with at least one day advance notice.

  • Cuisines

    Fondue, Swiss, French

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (804) 741-3120

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

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