The Melting Pot - Richmond

4.6
1867 reviews
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$31 to $50
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Fondue
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.
What 1867 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.4
ambience
4.1
value
Noise · Quiet
94% of people would recommend it to a friend
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HG
Richmond
1 review
Dined 6 days ago
Overall 4food 3service 3ambience 4

Never been so was curious, boiled meat didn’t really please my pallet. The dessert was the best part. Maybe if we would have cooked it a different method would have been better, but boiling takes away all the flavor.

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a
Richmond
2 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

As always, food and drinks were excellent and service outstanding.

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OT
1 review
Dined on April 6, 2019
Overall 5food 5service 4ambience 3

Went with my husband for my birthday. The food was amazing and the service was excellent. I really liked how everyone worked together to assist us. The decor is a bit dated but other than that it was a great experience.

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TD
Richmond
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

The Melting pot is the best dining experience in Richmond. The staff, ambiance and food are always amazing!

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RJ
New Orleans
10 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

We took our daughter and son-in-law for her birthday(she requests The Melting Pot EVERY year) and as usual everything was great! Our waiter Gavin was especially knowledgeable, personable and did an amazing job making sure the evening was perfect, even going extra lengths to make sure her birthday was special. We'll certainly be back for her birthday again but many more times throughout the year.

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OT
Richmond
2 reviews
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

Went here for our anniversary. The service was excellent, the food was delicious and the experience was great! Will definitely be going back.

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JB
1 review
Dined on March 25, 2019
Overall 5food 5service 5ambience 5

Absolutely wonderful evening !! We had dinner for a birthday celebration and it was great !!

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OT
Richmond
2 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

Server Bella was excellent!

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SJ
1 review
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

Very delicious. First time at The Melting Pot. More expensive than I was expecting but worth it.

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OT
Richmond
1 review
Dined on March 23, 2019
Overall 2food 2service 2ambience 3

Not as nice an experience as our past visits and very expensive mentioned the Birthday nothing was done -

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JS
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

The experience was amazing at first was a little sceptical but ended up very pleased. We were excited to experience the atmosphere and the unique time we had.

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OT
Richmond
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Great date night!

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FT
Richmond
3 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

Great night with family!

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M
Richmond
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 4

Another great visit to the Melting Pot. This time, the family group enjoyed the cheese fondue (Classic Alpine) and then went straight to the chocolate course (our own mix of Dark Chocolate with Grand Marnier)! It was a perfect amount of food and so delicious. Our server was very knowledgeable and courteous. Even though it was very busy and the server had many tables, she still came by to check on us several times. Just a really nice evening.

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OT
Orlando
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Great experience, took my family to celebrate a birthday. Staff was kind and helpful with food selection. We will return again.

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PD
1 review
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

The food is delicious and because you cook it in stages, you can relax and enjoy your company.

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LC
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

I love dining at the Melting Pot. Grace was an excellent server and very knowledgable. Always delicious!!!

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SS
Richmond
5 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Was our first time and it was great with the service to match the experience

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A
1 review
Dined on March 7, 2019
Overall 3food 3service 5ambience 5

Way too pricy for the food you get. Service was good.

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OT
Richmond
4 reviews
Dined on March 4, 2019
Overall 4food 4service 3ambience 3

Even though it was a Monday night and not busy, our service was extremely slow, however, the wait staff was courteous and friendly.

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RB
San Francisco
14 reviews
Dined on March 4, 2019
Overall 5food 5service 5ambience 5

Excellent as always. Caesar salad was great as was the cheese fondue and new charcuterie plate.

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ST
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

I am so grateful to the staff at the Richmond melting pot, they were just wonderful I made a reservation for my parents anniversary dinner. I didn't plan to attend the dinner yet I wanted to cover the expenses for their meal. When I called the host was so nice when I explained the situation, she was very professional and took all of the Information and called it back to me to make sure things were right. I left my card on file for the dinner, I received a call from the staff when my parents arrived and they gave them an anniversary card from the restaurant. When my parents were ready for the desert the manager called me to give the total bill and confirmed my approval before making the sale. My parents truly loved the experience and I was so pleased with the customer service I received I would reccomend them to anyone who wants to treat others out even if you can't make the event.

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JJ
Richmond
1 review
Dined on February 28, 2019
Overall 5food 4service 4ambience 4

Unlimited Cheese and Chocolate is the way to go for a girls night out!!!

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JG
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Great dining experience. Our waiter was excellent and very knowledgeable.

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NR
Richmond
6 reviews
Dined on February 17, 2019
Overall 4food 5service 4ambience 3

Usually a nice quiet dinner, sat on “other side” this time and was quite noisy. Food was great. Perfect portions. Very busy - valentines weekend, but otherwise okay.

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OT
Chicago
1 review
Dined on February 17, 2019
Overall 5food 5service 5ambience 3

We had a very nice time. And we cannot wait to go back and try new items!

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w
Richmond
1 review
Dined on February 16, 2019
Overall 4food 5service 4ambience 5

The food was delicious. We were not aware of the Valentines special and were not told about it when we made our reservation on February 4th for the 16th. Someone did call us the night before our reservation to tell us the menu was different and the meal was 60 per person. This is a bit out of our budget, but it was a special evening out for our 16 year old whose adoption we were celebrating, and we did not want to disappoint him. Neither of our sons are big on seafood so they were a bit disappointed to not be able to order their usual all steak entree.
We enjoyed our evening, but would not have made the reservation for that evening had we known about the change in price and menu.

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KM
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

A little more noise than i expected but overall it was a great place. Great food.

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TR
1 review
Dined on February 16, 2019
Overall 4food 5service 5ambience 4

We were seated at a small table with hardly any room. If we go back in the future we will definitely ask to sit in a different area

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K
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

This location has excellent customer service! All of the staff was smiling and very friendly.

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DP
1 review
Dined on February 15, 2019
Overall 4food 4service 5ambience 4

We go to the Melting pot for many special occasions. The server was amazing. The food was great. A little pricey but always good.

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OT
Richmond
1 review
Dined on February 15, 2019
Overall 4food 5service 5ambience 5

Excellent wait staff; food delicious; great for a very special occasion

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BC
1 review
Dined on February 14, 2019
Overall 3food 5service 3ambience 5

I would recommend , but i wouldn’t recommend to go on valentine day. We were suppose to be greeted at the door with sparkling wine, but instead we weren’t and we had to ask our server to get it. He looked at us kind of funny and i had to explain to him that we never received any.

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OT
Richmond
1 review
Dined on February 13, 2019
Overall 5food 5service 5ambience 5

Got married earlier in the day and it was my wife’s birthday. Had an amazing experience and left with some nice chocolate covered strawberries. Great experience, would recommend.

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BL
1 review
Dined on February 13, 2019
Overall 3food 2service 4ambience 5

Way too expensive for tiny portions you cook yourself.

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R
1 review
Dined on February 11, 2019
Overall 5food 4service 5ambience 5

Everything was fine except for the ladies restroom. The toilets were disturbing and it looked like the handle of the sink faucet had whatever was on/in the toilet on it. Everything else is so great, it's really frustrating that the bathroom was in that state.

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S
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Our server Nick was great! Wonderful service and atmosphere

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RT
1 review
Dined on February 6, 2019
Overall 5food 5service 5ambience 5

Highly recommend! Great for date night or even just a super fancy family dinner!

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CH
1 review
Dined on February 5, 2019
Overall 4food 5service 5ambience 4

Food and service (Nick and Dominic) was excellent. However, when I placed the reservation, I asked to be seated away from any open flame activity because one of my party was on oxygen. Shortly after we were seated, a noisy birthday party was right across the corridor from us. The noise was tolerable, though noisy. However, later in the dining, they lit a birthday cake and my guest had to turn her oxygen off. I recommend that whomever selects the seating to honor the special request next time.

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LW
1 review
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

My husband and I took our 2 granddaughters for a special treat! It was wonderful! Loved it! I will be taking them back!

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