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The Melting Pot - Richmond

4.6
4.6
1818 Reviews
$31 to $50
Fondue
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.

Make a reservation

2 people

7:00 PM


Booked 31 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Fondue, Swiss, French

  • Hours of operation

    Dinner: Sunday - 11:00am - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 11:00am to 11:00pm Lunch also available weekdays for parties of any size with at least one day advance notice.

  • Phone number

    (804) 741-3120

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

  • Neighborhood

    Richmond

  • Cross street

    Gaskins Road

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,818 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.5Ambience
  • 4.2Value

NoiseModerate

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  1. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service4ambience4
    very good food
  2. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5
    Family member moving
  3. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5
    It was a great bonding moment! I really enjoyed my time!
  4. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5
    Fantastic!! Everything was great
  5. SW

    SharonW

    Raleigh

    18 reviews

    5.0

    18 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5
    It was absolutely wonderful! They had a birthday card on the table. The quality of the food was excellent. Our waitress was phenomenal. Even the manager stopped by our table and spoke with us.
  6. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on July 14, 2022

    overall4food5service3ambience5
    The food was excellent! The server was not very attentive.
  7. BS

    BrianS

    Richmond

    25 reviews

    vip
    5.0

    25 reviews

    Dined on July 13, 2022

    overall5food5service5ambience5
    We always have a wonderful experience at TMP! Chris, John, and Kelsi are awesome!
  8. B

    Brittany

    Birmingham

    4 reviews

    5.0

    4 reviews

    Dined on July 12, 2022

    overall5food5service5ambience5
    We had a wonderful experience! The service and food were excellent. It was a great way to celebrate my birthday!
  9. f

    farfel411

    Richmond

    17 reviews

    vip
    2.0

    17 reviews

    Dined on July 2, 2022

    overall2food3service4ambience4
    The experience was fine but both my wife and I felt sick later that evening.
  10. EL

    ELLENT

    Richmond

    7 reviews

    5.0

    7 reviews

    Dined on June 30, 2022

    overall5food5service5ambience5
    Birthday dinner was great.
  11. S

    Service

    Richmond

    36 reviews

    vip
    5.0

    36 reviews

    Dined on June 25, 2022

    overall5food5service5ambience5
    Kelsi was an excellent server. She had drinks ready at all times and sauces!
  12. TB

    TerrasaB

    Richmond

    1 review

    2.0

    1 review

    Dined on June 23, 2022

    overall2food2service3ambience4
    The experience has really gone down hill. They don’t prep anything table side any longer, the add on charcuterie boards had one type of meat some pickled veg and crackers(they used to be quite nice with good variety), and the service is ‘meh’ at best. It feels like a very rushed experience now more like fast food than fine dining.
  13. NR

    NotjustRIC

    Richmond

    16 reviews

    5.0

    16 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5
    Father’s Day Dinner. Always great service and the food was delicious - chose the grill cooking style and it was perfect!
  14. OT

    OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5
    Great last minute visit to celebrate our anniversary. Nathan was fantastic. Food and service was great.
  15. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 13, 2022

    overall1food2service1ambience2
    First and foremost it was 10 year anniversary. We decide to make reservations and input my husband and I’s food allergies, which they did not take into consideration. We waited 45 minutes for the waitress to come and take our drink order. Another 45 minutes to bring our appetizers and salad by this time they are about to close and we were still waiting for the main entree and dessert. They closed at 9pm and it was 9:45 when they brought the broth for our meats. At 10:20 they brought our meats which my husband can see the kitchen from our table and he clearly sees the waitress take something off the tray. When she gets to our table she doesn’t say anything about what she took off the plate. My husband asks her what was taken off the plate and she proceeded to tell my husband that she took something that we put in the reservation notes as something I was allergic too. At this point we are very mad our daughters are falling asleep. We tell her we didn’t want the meat tray and just ask for the desert chocolate to go. She brings the bill and after waiting 2+ hours we get charged $100+ and we didn’t even eat. THE ABSOLUTE WORST EXPERIENCE EVER it ruin our entire night.
  16. S

    Scout

    Salt Lake City

    23 reviews

    vip
    3.0

    23 reviews

    Dined on June 10, 2022

    overall3food3service2ambience2
    Always overpriced and underwhelming. We go every year for an anniversary, and I’m not sure why, because we always feel upsold/cheated. $400 for a dinner for 4, where you cook your own food is outrageous. Waiter was pleasant but not good at his job. Literally every time we ordered drinks, he had to return to ask what we had ordered. It got to be a joke.
  17. BS

    BrianS

    Richmond

    26 reviews

    vip
    5.0

    26 reviews

    Dined on June 9, 2022

    overall5food5service5ambience5
    We've dined here dozens of times and it's remarkably consistent.
  18. RF

    RobertF

    Richmond

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5
    10 year old birthday. Great experience!
  19. M

    Matthew

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5
    Tiffany was a stellar waitress and the food portions were aplenty! Request her if and when you decide to come, you won't regret it!
  20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5
    40th Anniversary dinner. Manager came by to congratulate us. Jeanne was our waitress and was fantastic. Also brought out a congratulations plate with square of pound cake and candle and wrote out happy 40th anniversary in colorful icing. Very good experience.
  21. OT

    OpenTable Diner

    Tallahassee

    1 review

    vip
    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5
    Amazing waitress Johanna!!!
  22. P

    Podunk

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience4
    First time my boyfriend had been here. He was very apprehensive to say the least and didn't like idea of "cooking our own food"...well he left a believer and draining every last bit of plum sauce from the sauce plate and he never tries anything new...EVER!! We had an absolute great time. Naethen was a great waiter and we couldn't have asked for a better night out!!!
  23. S

    Service

    Richmond

    37 reviews

    vip
    4.0

    37 reviews

    Dined on May 21, 2022

    overall4food5service3ambience5
    Food was good as always but waitress wasnt around when we needed here and when we did find her. She was hanging out at the door to the kitchen talking. Ran out of sauces.
  24. OT

    OpenTable Diner

    Washington DC

    1 review

    1.0

    1 review

    Dined on May 20, 2022

    overall1food4service1ambience1
    Horrible! Service was horrendous, inattentive, most things wrong. Didn’t do anything special for daughter’s graduation even though requested well in advance. Overcharged. So many things wrong
  25. OT

    OpenTable Diner

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2022

    overall4food3service4ambience4
    Meat was tough
  26. ME

    MelissaE

    Richmond

    5 reviews

    vip
    2.0

    5 reviews

    Dined on May 14, 2022

    overall2food3service2ambience2
    Way too long between courses! Table uncomfortable. Makes the experience disappointing.
  27. OT

    OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2022

    overall5food5service5ambience5
    It was me and my fiancée’s second time dining at the melting pot and both times were excellent. The service and food couldn’t of been any better.
  28. S

    Service

    Richmond

    37 reviews

    vip
    3.0

    37 reviews

    Dined on May 11, 2022

    overall3food5service2ambience5
    Celebrated late mothers day and nurses week
  29. MW

    MillieW

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience4
    We went for Mother's Day. We spent 2.5 hrs in there and it was fun fun fun! Great experience, it was packed but the way it us set up feels kinda private. Great service but expect it to feel a bit humid inside with all those boiling pots of broth.
  30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 4, 2022

    overall5food5service5ambience5
    My daughter, her boyfriend and granddaughter really enjoyed the experience.
  31. OT

    OpenTable Diner

    Orlando

    8 reviews

    5.0

    8 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5
    Early mother's day dinner the waitress made the night special.
  32. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5
    My son had his first experience at the Melting Pot. He was celebrating his Senior Prom with his date. They loved it!
  33. JK

    JohnK

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on April 18, 2022

    overall5food4service4ambience4
    Design and seating allows for a more intimate experience. This evening we were celebrating a birthday and were a party of two couples. All Covid protocol followed. Special birthday plate. Good service and food. Learned about new midweek meal choices so plan to return soon. Overall a very good experience. 👍
  34. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5
    Great food and energy!! Our waiter Tiffany E was amazing!!
  35. BS

    BrianS

    Richmond

    26 reviews

    vip
    5.0

    26 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5
    Love TMP! Consistent and delicious every time! A+
  36. MT

    MarkT

    Richmond

    1 review

    3.0

    1 review

    Dined on April 10, 2022

    overall3food4service2ambience1
    guests at nearby booths were very loud and server was not attentive to refills, etc.
  37. AF

    AmandaF

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5
    We went to celebrate the end of spring break. I also had to go gluten free about three years ago and had not been here since. This was one of our favorite places to come for special occasions and I didn’t know how they handled gf things. They were AMAZING!! I didn’t miss out on anything and neither did my family who isn’t gf.
  38. OT

    OpenTable Diner

    Charleston

    2 reviews

    3.0

    2 reviews

    Dined on April 7, 2022

    overall3food3service4ambience2
    Kind of disappointed. Ambience wasn’t what I expected. There was a dead fly in the light fixture above us. When you spend $150 on dinner, the small details make a big difference.
  39. C

    Cedric

    Richmond

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 6, 2022

    overall5food4service5ambience3
    Kelsie was amazing!
  40. w

    wendyd

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on April 4, 2022

    overall5food5service5ambience5
    Great birthday celebration!

FAQs

The Melting Pot - Richmond offers takeout which you can order by calling the restaurant at (804) 741-3120.

The Melting Pot - Richmond is rated 4.6 stars by 1818 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 31 times today
Google Map for The Melting Pot - Richmond

9704 Gayton Road, Richmond, VA 23233

Additional information

  • Cross street

    Gaskins Road

  • Neighborhood

    Richmond

  • Hours of operation

    Dinner: Sunday - 11:00am - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 11:00am to 11:00pm Lunch also available weekdays for parties of any size with at least one day advance notice.

  • Cuisines

    Fondue, Swiss, French

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (804) 741-3120

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

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