The Melting Pot - Richmond

Great waitstaff. Attentive, but unobtrusive service. Very good food but a little pricy. Great for special occasions.

Great service, we tried the big night out. I totally recommend doing the cast iron grill option for the main course. I wish they would give you some A1 as a sauce option. Tab ended up being $200 for two people, we did get a few drinks and a bottle of wine though.

Our service was outstanding and the atmosphere was wonderful. My husband and I will continue to go there!

It was amazing the food was excellent and it’s super romantic

A typical great night with good food at the Melting Pot.

Great Experience. Awesome atmosphere.

Great quiet evening and great service.

Anniversary and Birthday

We were pleasantly surprised at how much fun it turned out to be. The idea of cooking your meal was not pleasing at first, but we enjoyed ourselves during the process. There were lots of laughs and giggles. The food was bursting with flavor from our cooking pots! Everyone was getting full and we weren’t sure if we’d have room for dessert. We enjoyed the cheese fondue, our meat variety of choice, veggies and salad, then chocolate fondue for dessert. My only small complaint was space. The spacing was very limited. We were literally on top of each other reaching for our food. I suppose that added to the laughter during the experience. I thought I would not go back after that but I think I will try it again.

Took my son for his birthday. Food was excellent. Layout of restaurant is nicer than other MPs we have been to previously. Service was ok. Front desk acknowledged my son’s birthday, but the waiter never said anything. I thought he could’ve wished him a happy birthday. I split my payment cash/card. Waiter was quick to point out that the recommended tip was based on the after cash amount, which I realized, but understand him feeling the need to point it out, but found it interesting that he didn’t point out the original recommended tip on the paper bill was after the $25 St. Jude’s donation, which I also realized. He wasn’t quick to refill drinks or check in for additional dippers so our cheese became super hot while we waited for more dippers. All in all it was a nice evening out. I’d definitely recommend it.

I thought Thursday night’s date night included rose petals and a candle and did not get that.

Food was very good. Fast service and went through the menu and explained everything.

Anniversary

Me And my significant other brought our mothers here to meet each other and get to know each other. It was an amazing time we were all laughing and joining and learning how to do this experience together, it would be amazing though to have a deal for parties of 4 or more.

Anniversary- and a nice touch with a champagne toast- awesome waitstaff!

Had fun the food was good it was quite nice lighting

We had a later reservation for the endless entrees but they started to shut down and we were limited to what we could get

All the meats tasted the same in my opinion.

Great service

The service was great. I felt the portion size was small for the mine.

Outstanding all around. Waiter was attentive but not overwhelming. Had a wonderful meal and fun time with my honey on her special fay!

had 7:30 reservation which turned into 8 pm seating (we did not care about that as we understand people take their time here) but after seating and getting cheese, salad and meat dishes it was about 9 pm and then service seemed to slow up with drink refills and refills on our meats since it was endless, then we ordered choc. we know now we need to make reservations around 6 pm hour so we do not end up left serviceless from 9 pm after as they "close" at 9 pm but it should not effect service for those that were seated and eating prior to. a little disappointed by that but otherwise great food as always!

I treated my friend to The Melting Pot for their birthday and he loved everything about it. From the time we walked in, sitting there and when we were leaving, he was so impressed. Our waiter was amazing. Shout out to bartender James!!!

Our first visit so wasn’t sure but ended up enjoying our experience.

Birthday for my 15 year old daughter. We had a wonderful time.

We went to The Melting Pot to celebrate a birthday and as usual the food and the service were both outstanding. We were lucky enough to get Rachel as our server again and the meal flowed really well.

We went for our anniversary and it was great. Be sure to time block for this restaurant. We were there for two plus hours.

Great food! Great service!

Our waitress Kristin? I believe! She was great :)

Had a wonderful meal. Loved every minute of it.

My wife and I were celebrating our 9th anniversary and it was 9 years to the day that we first went to The Melting Pot. It was another successful and romantic evening. Definitely going back.

Although it may not be maximizing their space/profits they are definitely doing a great job with distancing between booths and tables. The food as always is great and a fun experience. Rachel was one of the best wait staff/servers we’ve ever had.

Our server was amazing!

As always, great food and service. They took our favorite cheese off the menu tho.

My wife and I celebrated our 13th anniversary! The Melting Pot is a great way to have a romantic date while also social distancing. The food and service was great as always!

Amazing as always. Not cheap but it's worth it for the experience. Took my boyfriend on a date here and it was prefect.

What a great experience! It’s not cheap but a great place to go for a special event. The dessert specifically was to die for. We had a great waiter who explained everything to us and made great recommendations. Will return for special occasions!

Was not happy with the 2 for pricing then up charges on the regular items.

Everyone there was very nice and friendly it was super romantic and the food was amazing we were full by the end, great place to have a Date!

Wife’s 63 rd birthday. The sever was excellent.