Always a wonderful experience. For our anniversary, they set us up in a private booth and had the flowers and champagne ready when we arrived. Service was fast and consistent without being obnoxious, and all of the staff members we encountered were polite and friendly.
Brought my boyfriend here for his birthday. It was both of our first times. And it was amazing. Jeff our server was amazing. Definitely will go again
Service was poor. The manager came over to see if we needed something, which we did, then never brought it. I did see him later walking the hallway doing nothing.
Our server was nice and friendly. I swear the portions get smaller and the prices increase each time we come. There should be 2 pots for tables of 4 so you are able to have more options. Sat without refills on drinks for a long time. Some of our food was forgotten. It just wasn't a very good experience. And after spending $240 for 4 people, we weren't full and had to goto the McDonald's across the street afterwards. I was so excited to come eat here and it was just a really disappointing experience.
We were seated and quickly forgoton about. Took 10 minutes just to get water to the table. We were starving. I asked about the serving size she said it was per person so I assumed we would all have enough to eat. Wrong. Should not come here hungry. For three people we were served a half an apple, four pieces of celery, four carrot pieces and 3 cherry tomatoes one inedible with mold on it. Two small bowls of bread and nowhere near enough cheese for the three of us. Left very disappointed and hungry. Probably won't ever come back
Everything was great except the prices are a little outrageous.
If you like fondue, you can't beat the Melting Pot. The staff are so nice and very attentive.
The restaurant experience is traditionally a four course experience. Being a vegetarian, I've pretty much stuck with just two courses, cheese and dessert. Just as a helpful hint, Open Table blocks out the time for two hours. If you are doing less than four courses, calling the restaurant to make the reservation, and letting them know, is helpful to the staff. We were only there for an hour enjoying our delicious cheese and chocolate!
It’s seams like a lot of money to have to cook your own food and have it take so long for each bite. I hated mixing the seafood and steak in the same pot. I don’t like dealing with raw meat. If I go back it would only be for fondue.
We love the melting pot. This time we had a lot of snags in our service. The waiter was very nice but there were so many issues with our order. He brought me a different salad than I ordered. On our entree course he gave us the wrong cooking style broth. He did offer to fix it if we didn’t like it which was nice. I was never brought the 4th wine in my tasting flight. He took 1/4 of the cost of my flight off the bill. Also there was some extra meat on our bill which we didn’t order. They fixed that and gave us a chocolate voucher. The food was delicious but it was unfortunate that there was an issue with almost every course.
This was our very first time visiting The Melting Pot. We absolutely loved the dining experience! The selection of cheeses, main courses, salads, and desserts were amazing! We loved how each fondue course was prepared by ou server right at our table. The pepper crusted beef tenderloin and shrimp was by far our favorite part of the entree. Amazing service and amazing food!
Was disappointed in the desert selection. Missed the marshmallow bites
The restaurant was pretty slow but we waited a long time for service once seated. Our server was pleasant just not very prompt or attentive. The food was good but overpriced for what you get. If we ever go back it will be for dessert only.
The Melting Pot is always a wonderful place to eat! I love their food, especially the filet mignon. The Green Goddess sauce is the best as well! Can't-miss out on the Flaming Turtle dessert option either! Never had bad food or service at any of the multiple locations I have visited. Be prepared for a long time for dinner though, but well worth it!
Very fun and entertaining. Excellent food. Steve was awesome!
Lovely experience 10/10 would recommend
It was a wonderful ladies night out! Our server was excellent and fun to interact with and our food was outstanding!
The ambiance is nice and our table was secluded from the rest of the customers. However, the booth seats are not comfortable and have zero resistance. You literally sink four inches when you sit down. The restrooms are not in the restaurant either. The wait time between courses is a bit too long. A nice experience, but $157.00 for dinner for two is a bit much for the quality and quantity of food.
First timer at The Melting Pot. It was a nice experience. The waiter was very helpful at explaining how the menu and ordering works. We had the 4 course meal. The food portions were perfect for this. I was even able to make it to the dessert. It was fun to cook our own entrees. The only negative things I would have to say is that it is a little over-priced for what you get and that it gets really hot and stuffy at the table by the end of the meal.
Our waiter was funny and answered any questions we had. Was a great night.
Second time going to the Melting Pot for my birthday and again, did not disappoint! Good company, good food, and good service!
I promised my granddaughter for 3 years to take her to the Melting Pot. Well this was her 12th Birthday surprise dinner. She had the best night and I’m sure will never forget. Thank you so much for making this a very special night in her life.
Our waitress was friendly and accommodating, food was great except for the tomatoes and celery with the cheese fondue. I much preferred when it was cauliflower and broccoli.
we were thrilled ,the customer service was second to none they even gave us a anniversary card
My husband and I love the melting pot and go several times a year. We did notice this last time that they bring you the cooking style broth and the chocolate pre mixed now instead of mixing it at the table. We did go a little later in the evening than usual so we weren't sure if this was because of how busy they were. Like always our experience was amazing. Our waiter was very nice and the food was beyond delicious! We can never finish it all.
I would recommend to go once. The server did not know her job quite yet which led us to a 2.5 hour long dinner and oily entrees.
Cozy as always. The Portland special was great
Today we went to dinner for my 20th birthday and the drive from where we live to get to the melting pot was so very worth it!! I absolutely love the friendly service and the food is absolutely incredible!
We have dined at the Melting Pot several times over the past several years and have enjoyed our experience. This time was much different and had us contemplating walking out.
We had reservations for 745pm and did not get seated until after 8pm. It took a long before we even saw our server for the 1st time. He was obviously frazzled and his attitude was not pleasant. When we ordered our food, he told us there would not be enough food for the both of us and we needed to both order a 4 course meal. Even after we explained we frequented the restaurant and knew the portion sizes, he shook his head at us. We had to literally beg for our waters to be refilled through the meal. The amount of time between courses was un-excusable and he mentioned to us numerous times he was way to busy. We were disappointed and question returning again.
The food and service were definitely a fit for girls nite out. Lots of time to talk and a bit if everything in the four course meal.
Waitress was incredibly kind to my Fiancé and I as we celebrated her birthday. Each course came at an easy pace and the food was spactacular. The dishes and cook times were well explained as they were prepared in the pot.