Our server was amazing and want him every time I come back.
Great place for an anniversary
Everything was great except when asked what the occasion I said Birthday. Then I was asked if I would like balloons out on the table. I said yes that would be awesome. Little did I know that those balloons cost $20. Had I not looked at the bill and noticed I was charged for them I probably would have left them on the table and I’m sure they would have reused them. We took our $20 balloons home (not worth $20). If you’re going to offer people things like that you should make sure they know they will be charged ahead of time.
Excellent service and great food - our favorite anniversary spot.
Went for our anniversary. Lovely ambiance. Really romantic vibe. Really good food and a fun experience
Our server whose name started with an H was outstanding. He was so accommodating and friendly, we get to go out for a nice dinner once in a blue moon amd this was especially a treat for us and well worth the money :)
It was a fantastic night , it was a special date and a big surprise for my girlfriend, very private and romantic ant the perfect setting as she said yes and now we have a special place to where our lives all started out from
Very relaxed and good ambience- lots of fun!! Would recommend for special occasions, group or date. Very good service and food!
The service was terrible. The waiter explained the options but neglected to explain the pricing. He never came back to the table except to bring another course. Waited 20-30 minutes between courses. Did not refill water or iced tea. When asked to refill he waited until the course was finished to bring the refill. He dropped the lobster shells on my wife's seat, changed out the chair with the chair that my coat was on, dropping my coat in my lap. Terrible experience. Waiter told us "they have me all over the place". That was not our problem and we did not want to listen to complaints about the running of the restaurant. Would not suggest this establishment to anyone.
Pretty overrated. Urban Fondue is a much better option and value. The staff here acted very odd the entire time.
Fantastic service, super friendly, did not even notice our waitress was new until she told us. Food was good we got the Portland exclusive meal. Wine was great. Overall great experience.
Made our anniversary very special with private booth, photo Andy a flower to take home. Best service we’ve ever had anywhere with Melissa. Wonderful experience and worth it even with the $150 price tag.
Took my 4 grandchildren for a fun night out. They are ages 5-12 and all of them had so much fun. They loved the food and the fun of cooking their own. Our waiter was magnificent, made the night so fun and so special for each one of us. Perfect night
Our waiter, Dante, in the bar, was very attentive and super nice. The service was very fast, when sat down for our reservation. The waitress, was nice and clear when given our instructions. However, she wasn't seen for the rest of our evening, even when we wanted the check. Michael, one of the evening managers introduced himself and was professional. We waited 20+ minutes for our check and noticed the other waiter at the other tables were more attentive than our waitress. No explanation or even apologies. It was a great time spent with my friend, the birthday girl. It is VERY spendy. It was an expensive first and only time experience. I don't think I will be going again, even for the ambiance.
Always a wonderful experience. For our anniversary, they set us up in a private booth and had the flowers and champagne ready when we arrived. Service was fast and consistent without being obnoxious, and all of the staff members we encountered were polite and friendly.
Celebrated my granddaughter's 16th birthday at the Melting Pot in Portland and had a memorable time. This was the first visit for all in our party of 4. Our waiter, Tom, made great suggestions for our order giving us a tasty sample of cheese, oil and chocolate fondue options. Trying a variety of menu items and dipping or cooking them at our table made for a fun family event. Thank you for the complimentary framed family photo to mark this special occasion!
Super romantic they made us a homemade card a dozen red roses plus the vase took a photo of us and put it in a photo frame our server was on point in perfect couldn't have asked for anything better
Brought my boyfriend here for his birthday. It was both of our first times. And it was amazing. Jeff our server was amazing. Definitely will go again
I made reservations on line. Someone called a day ahead to ask if we were celebrating anything or just an evening out? We actually were celebrating 2 birthdays. They had balloons and a bottle of champagne on the table when we arrived. We had a great time. The food and service were wonderful.
Be sure to give yourself plenty of time because dinner isn't just dinner, it's an event! Probably a bit spendy for just dinner out but fantastic for a celebration.
Service was poor. The manager came over to see if we needed something, which we did, then never brought it. I did see him later walking the hallway doing nothing.
Our server was nice and friendly. I swear the portions get smaller and the prices increase each time we come. There should be 2 pots for tables of 4 so you are able to have more options. Sat without refills on drinks for a long time. Some of our food was forgotten. It just wasn't a very good experience. And after spending $240 for 4 people, we weren't full and had to goto the McDonald's across the street afterwards. I was so excited to come eat here and it was just a really disappointing experience.
We were seated and quickly forgoton about. Took 10 minutes just to get water to the table. We were starving. I asked about the serving size she said it was per person so I assumed we would all have enough to eat. Wrong. Should not come here hungry. For three people we were served a half an apple, four pieces of celery, four carrot pieces and 3 cherry tomatoes one inedible with mold on it. Two small bowls of bread and nowhere near enough cheese for the three of us. Left very disappointed and hungry. Probably won't ever come back
Everything was great except the prices are a little outrageous.
If you like fondue, you can't beat the Melting Pot. The staff are so nice and very attentive.
The restaurant experience is traditionally a four course experience. Being a vegetarian, I've pretty much stuck with just two courses, cheese and dessert. Just as a helpful hint, Open Table blocks out the time for two hours. If you are doing less than four courses, calling the restaurant to make the reservation, and letting them know, is helpful to the staff. We were only there for an hour enjoying our delicious cheese and chocolate!
It’s seams like a lot of money to have to cook your own food and have it take so long for each bite. I hated mixing the seafood and steak in the same pot. I don’t like dealing with raw meat. If I go back it would only be for fondue.
We love the melting pot. This time we had a lot of snags in our service. The waiter was very nice but there were so many issues with our order. He brought me a different salad than I ordered. On our entree course he gave us the wrong cooking style broth. He did offer to fix it if we didn’t like it which was nice. I was never brought the 4th wine in my tasting flight. He took 1/4 of the cost of my flight off the bill. Also there was some extra meat on our bill which we didn’t order. They fixed that and gave us a chocolate voucher. The food was delicious but it was unfortunate that there was an issue with almost every course.
This was our very first time visiting The Melting Pot. We absolutely loved the dining experience! The selection of cheeses, main courses, salads, and desserts were amazing! We loved how each fondue course was prepared by ou server right at our table. The pepper crusted beef tenderloin and shrimp was by far our favorite part of the entree. Amazing service and amazing food!
Was disappointed in the desert selection. Missed the marshmallow bites
The restaurant was pretty slow but we waited a long time for service once seated. Our server was pleasant just not very prompt or attentive. The food was good but overpriced for what you get. If we ever go back it will be for dessert only.
The Melting Pot is always a wonderful place to eat! I love their food, especially the filet mignon. The Green Goddess sauce is the best as well! Can't-miss out on the Flaming Turtle dessert option either! Never had bad food or service at any of the multiple locations I have visited. Be prepared for a long time for dinner though, but well worth it!
Very fun and entertaining. Excellent food. Steve was awesome!
Lovely experience 10/10 would recommend
It was a wonderful ladies night out! Our server was excellent and fun to interact with and our food was outstanding!
The ambiance is nice and our table was secluded from the rest of the customers. However, the booth seats are not comfortable and have zero resistance. You literally sink four inches when you sit down. The restrooms are not in the restaurant either. The wait time between courses is a bit too long. A nice experience, but $157.00 for dinner for two is a bit much for the quality and quantity of food.
First timer at The Melting Pot. It was a nice experience. The waiter was very helpful at explaining how the menu and ordering works. We had the 4 course meal. The food portions were perfect for this. I was even able to make it to the dessert. It was fun to cook our own entrees. The only negative things I would have to say is that it is a little over-priced for what you get and that it gets really hot and stuffy at the table by the end of the meal.
Our waiter was funny and answered any questions we had. Was a great night.
Second time going to the Melting Pot for my birthday and again, did not disappoint! Good company, good food, and good service!
I promised my granddaughter for 3 years to take her to the Melting Pot. Well this was her 12th Birthday surprise dinner. She had the best night and I’m sure will never forget. Thank you so much for making this a very special night in her life.
Our waitress was friendly and accommodating, food was great except for the tomatoes and celery with the cheese fondue. I much preferred when it was cauliflower and broccoli.
we were thrilled ,the customer service was second to none they even gave us a anniversary card