The Melting Pot - Orlando
Wonderful experience and great staff!
The Melting Pot was absolutely wonderful. It was my daughter’s first time and I’m so glad we experienced this together from the minute you walk in, all staff members were kind and friendly. Our server, Kristina was outstanding. She walked us through what to expect, offered fantastic recommendations, explained what she was doing as she did it and checked on us frequently. The manager came by also. What we selected was phenomenal. She chose entrees and I tried the vegetarian offerings. It was excellent. We were full but not uncomfortably so. Everything about the evening was just perfect. The price is very reasonable for the food and service. I highly recommend trying the Melting Pot to everyone. And don’t wait for a special occasion... make memories for yourself and those who are dear to you.
Great service and experience with friends. We will definitely be back soon. Please open a restaurant in Gainesville, Fl
The Melting Pot has been our restaurant of choice for our last big meal of our holiday. The experience is so unique, the service stellar and the food delicious. This is the place to linger over your meal. Truly memorable. We will see you again the next time.
Each course was rushed
Very good, good place to share and have a good time. I recommend it
It was the first time for my in-laws to dine at Melting Pot, service was top notch as always. Everyone was very friendly from the hostess, waiter and managers who came by to check how we were doing.
Our waitor Austin was amazing! The food was great and we all had a good time.
Fantastic dining experience! My husband and I have been to several melting pot locations and none of them have disappointed. This time we took enjoyed it as a family, taking two of our children and they loved it too!
it was a great night -good food great service --not rushed at all
Great service and ambiance. Cheese and desserts are my favorite. Our server was excellent. A great date night spot.
We loved it!! We were sat in a quite little corner and completely able to enjoy some one on one time with my husband and no distractions. The food was delicious and so fun to cook our selves.
I chose to go here for date night, it was very loud, including the voices of the servers around us. Also I felt rushed throughout the entire experience, the server was constantly pushing us to the next party of the meal. My experience years ago with this restaraunt was much better, I was expecting a nice quiet time to talk with my partner and instead was interrupted constantly. And the food was not even that good this time. Probably won't return.
The crew here went well above and beyond to make it a wonderful dinner. We had a comical hiccup with our cheese fondue (Pot malfunction, nothing major) and they went out of their way to make up for it. I love Melting Pot Orlando for special occasions. It's cozy, intimate, fun, and the waitstaff is always great.
I always enjoy a good chocolate fondue at the Melting Pot. But my last visit was not as enjoyable. I only go for the chocolate since I don’t enjoy cooking my own food. We were seating within 10 minutes of arriving, roses on the table making a lovely atmosphere which I did request. Sat down and the server came over with ice water, I then immediately asked for bottled water. After the bottles water arrived the ice water remained and was not removed. The bottles were not opened so we had to do it ourselves. Next comes to the ordering of the food. I ask to see a dessert menu and she said okay and slightly sighs and hands it over reluctantly. I order chocolate fondue for two and she asks again is this the only thing you are ordering and I said yes for now anyways. Before we even start eating the chocolate she bring the bill to us and it’s just sitting there in front of my face as I’m trying to enjoy an evening with my girlfriend. My girlfriend saw I wasn’t liking it and removed it so I couldn’t see it. I just felt rushed like the didn’t want me there. I will definitely have to think about going back again. Maybe I won’t. Very disappointed.
Hair in the cheese fondue, lettuce in the chocolate. Our waitress tried to help but overall just a terrible experience. We ordered salads and they never brought them. But we got charged for them.
The Melting Pot is one of my favorite restaurants. It has become a tradition when we travel to have dinner during our last night. It never disappoints. Food, service and ambience is always great. The only thing that I found a bit disappointing is that the service felt like it was rushed. We were still having cheese when our salads arrived and then still eating salad when main course arrived. This is the first time I’ve experienced this at The Melting Pot. I’ve been at several, Weston, Florida, Fort Lauderdale, California etc.
Food was delicious. Service exceptional. Courses well timed. Chadwick - our server - did an amazing job and was attentive to our needs. He actually brought me a pair of reading glasses so I could read the menu. Exceptional!
This was truly an experience, not just a meal. Great for a date night. Food was delicious, had to do the full courses, and totally worth it. We loved the spinach and artichoke cheese fondue, and if you’re not into the oil meat course, we did the mojo, and my husband said the lobster was to die for in that (I don’t like lobster but he’s a pretty good critic). We also just did the milk chocolate finale and it was not disappointing; simple and satisfying. Absolutely recommend.
Delicious food. Jeffrey was our server. He was friendly,helpful, knowledgeable, and professional. Helped with explaining menu.
Food was delicious and fun. We really enjoyed
Our server Leo only made our experience better. We were celebrating a birthday and Leo added to our celebration. Liked the cooking on the cast iron pan. The entire experience was truly enjoyable.
The food was great, and that’s about as far as I can go on praising this restaurant.
We ordered a glass of wine and a non alcoholic lemonade for drinks. They didn’t come until after our first course was done and when I ordered another one it took about 10 minutes. The restaurant wasn’t too busy so I can’t understand why it would take that long.
My main complaint is there was a screaming baby in the same room as us and the manger did almost nothing to help the situation. He did bring the baby a ballon which calmed him down for about ten minutes but he never asked the people to leave or take the baby out. I know babies cry and being a parent is hard but I don’t want to hear that at a restaurant we’re we are paying upwards of $200 for a meal. It is very unacceptable, I should have asked to be moved, and that is my fault.
The manger did come by an apologize but he gave us a coupon to come back for dinner. I would have appreciated a discount on the current meal considering the last time I went to a melting pot was over 8 years ago.
The whole thing was handled wrong.
It was everything we expected! Food and service was great.
First time visit. Our waitress was amazing, food was great and we had an overall good experience.
Jenna was an incredible server, she felt like part of our family. I have to say, as expensive as The MP is, customer service is crucial, so when you have someone as excellent as Jenna, you begin to forget the price and really just focus on making memories. Seriously one of the best experiences I’ve had as an adult with my family when they come to visit me in Orlando. Thanks MP, we’ll be back.
Such a great experience! The staff was kind and helpful. It was a birthday dinner and they made it special with a birthday candle on a piece of cake and a card, without request. I will definitely be going back!
It was nice.
First time being to a Melting Pot and was not disappointed. Great service along with a really fun dining experience. The food was nothing to complain about either. What seems like a small amount, after four courses it’s more than enough. The quality of the food was really nice. The fact that you can go for any occasion is a plus too. A little pricy, but for what we got we felt it was worth it for sure.
Food was great. The greeters were friendly. Our waitress , Emily, was fantastic. Three managers introduced themselves to make sure we were having a great experience. Thanks to all.
The ambiance was very nice and the concept is great. I would have preferred that the food was already cooked. I was not aware that we had to cook our own food. For the price, there was not enough meat in my opinion. It was more like an appetizer. On the flipside, the dessert was amazing. I would definitely return for dessert only.
I would and if they could afford it. I just think it way to expensive.
I was there at happy hour, so I rolled the dice for the price of my drink (2 usd :-))
Had the classic alpine, a salad and the chocolate fondue with pecan nuts.
Live music added to the atmosphere, good singer.
Overall good value and quaility
Melting Pot is a great place to gather with friend for dinner! The food and service is always great!
Great staff who worked hard to make sure everything was perfect! I appreciate the time and energy it takes to work at The Melting Pot ... I used to do it in New Orleans. The Orlando team was kind, prompt, attentive, and never once seemed overbearing or aggressive.
I regularly come to the melting pot but was very disappointed by my last visit. The service was not good and the server made both me and my friend feel uncomfortable with his bad jokes and awkward questions. He did not come by the table very often and I had to ask multiple times for a drink refill before receiving one. Additionally his fondue making skills left much to be desired, the cheese was way too thick and chunky and the temperature was obviously not set right because the bottom burned within minutes, leaving much of our cheese inedible. Additionally after finishing our meal with the oil cooking style we were left unattended for so long that the oil began to pop as it had gotten so hot which is an obvious safety risk, fortunately another server assisted us. I truly do love the melting pot and have never had a negative experience here before but it is clear that the service the server provides can make or break this experience.
Love the lunch experience! What a great value!
Expecting for this restaurant to be a wonderful experience I organized a reservation for my boyfriend and family to celebrate his birthday walking into the restaurant the hostess we’re beyond phenomenal as we sat down and spoke to our waiter Nathan we mentioned that it was our first time expecting for him to explain the menu and explain how everything worked but he replied with you can do whatever you want ... Ivan asked what are we dining and floor and we replied with it’s my boyfriend‘s birthday expecting to have the birthday celebration as the website describes turns out we ended up with horrible service instead throughout our time there we would see the waiter helping another table without hesitation mind you the restaurant was not busy as we sat in the corner waiting to even have a Glass of water brought to our table the waiter Nathan did not help us feel welcomed at all we if anything we felt stupid and us if we did not belong , when we asked if we can order entrées if we were still hungry the way to riptide with oh you can have more chocolate at the end if you want what does that mean that we have to eat and fill ourselves up with chocolate that is unacceptable especially when we would hear other tables being helped by other waiters and they were explaining everything in detail to all the other tables while we had to eaves drop to even get around the menu , at the end of our experience all the checks were incorrect and he had charged us double for things we didn’t order , when we mentioned this to him he seemed to get nervous and before we even mentioned what was wrong he corrected us making it seem like he know what was wrong and was trying to scam us, he said he would speak to the manger but he never did and corrected the bill himself ,he seemed like he was on drugs that’s how suspicious he was acting ...I recommend to buy meat and fruit at the local supermarket and have a fondue party at your house because you will waste your money here
This our 1st time there. I made reservations for our 24 the anniversary. the staff made our experience special they had an anniversary card for us as well as a quite table for 2. I highly recommend the melting pot. The food was phenomenal and the service was expecttional. Thank you we will definitely be going back.
Monica was great. Thank you for the sweet sixteen birthday for my daughter.