The Melting Pot - OKC

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1. JL

   JerieLynn

   Seattle

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food5service5ambience2

   The Melting Pot in OKC overall was same delicious and friendly staff experience, but since the remodel they now have a lot more tables and it doesn’t have that intimate, quiet atmosphere in all of it anymore. Our booth was against the same wall as the kitchen door, which opened and closed behind me frequently as the food was brought in and out. Having the hot pots right behind me was a bit nervous and the door sound was distracting. Unfortunately, it did change the experience and for the first time in 10 years I had less than a 5 star experience.

   The Melting Pot - OKCResponded 1 day ago

   We are sorry that your placement made your night less enjoyable than you expected. We would be more than happy to accommodate you next time with a better table. Thank you for the feedback and for dining with us! We hope to see you again soon!

   Report
2. SM

   ShellieM

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Our waitress was amazing. We loved the experience. What a fun place to eat with a group!

   Report
3. LA

   LauraA

   Oklahoma City

   3 reviews

   4.0

   3 reviews

   Dined on May 14, 2022

   overall4food5service5ambience5

   Food was delicious and the service was 110% amazing. The only reason for 4 stars is because our reservation was for 545pm and didn’t get a table until 6pm and we had requested a booth and no booth.

   The Melting Pot - OKCResponded 1 day ago

   So glad to hear that! We are sorry that you did not get to your table until 6pm and that it was not the booth you requested. We hope that we can do better next time! Thank you for dining with us!

   Report
4. OT

   OpenTable Diner

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on May 14, 2022

   overall5food5service5ambience5

   Wonderful service

   The Melting Pot - OKCResponded 1 day ago

   Thank you for the great review!

   Report
5. OT

   OpenTable Diner

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on May 14, 2022

   overall5food5service5ambience5

   Angelique was the manager when we went and she was absolutely the sweetest and most accommodating person!

   The Melting Pot - OKCResponded 1 day ago

   So glad to hear the! Angelique is the best! Thank you for dining with us!

   Report
6. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined on May 13, 2022

   overall5food4service2ambience3

   slow service

   The Melting Pot - OKCResponded 1 day ago

   We are sorry to hear you had slow service, but happy to see you still had a 5 star experience otherwise! Thank you for dining with us!

   Report
7. OT

   OpenTable Diner

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on May 13, 2022

   overall5food5service5ambience5

   My experience was great! Loved everything about the place. From the food to the high quality service. Highly recommend!

   The Melting Pot - OKCResponded 1 day ago

   That is so good to hear! Thank you all for dining with us and for the recommendation!

   Report
8. OT

   OpenTable Diner

   Hawaii

   2 reviews

   4.0

   2 reviews

   Dined on May 13, 2022

   overall4food4service5ambience5

   Anniversary

   The Melting Pot - OKCResponded 1 day ago

   Thank you for celebrating with us! We hope to see you back again for next years anniversary!

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 12, 2022

   overall5food5service5ambience5

   My partner and I loved it!! We had such a great server, the food was awesome, and the ambiance was great. We felt like the service was attentive the whole night, but not like they were ever bothering us or anything. A great date night, or celebration, or just awesome food! The servers and staff were also very helpful in explaining the menu and process, as this is not a traditional restaurant. Thanks for a great evening, we’ll be back :)

   The Melting Pot - OKCResponded 1 day ago

   We are so glad to hear that! Thank you for celebrating with us! Come back and see us soon!

   Report
10. OT

    OpenTable Diner

    Phoenix

    12 reviews

    vip
    4.0

    12 reviews

    Dined on May 10, 2022

    overall4food5service3ambience5

    Service was a bit slow for a non busy night, but they apologized and made up for it with the food and ambiance, which were exceptional quality. One of our favorite places!

    The Melting Pot - OKCResponded on May 13, 2022

    We are so glad to hear that! We are sorry that the service was not as quick as it should have been but we are glad you still enjoyed! Thank you for dining with us!

    Report
11. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on May 9, 2022

    overall4food5service3ambience5

    Mother’s Day dinner, fun experience but seemed busy so our server was hard to find when we needed her. Other than that great time!

    The Melting Pot - OKCResponded on May 11, 2022

    So glad to hear that! We are sorry your server was a little busy, they should always be very attentive! But we are happy to hear you all enjoyed your celebration with us!

    Report
12. S

    Saurabh

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on May 9, 2022

    overall1food1service1ambience3

    Pathetic experience for a restaurant we usually enjoy dining at!

    The Melting Pot - OKCResponded on May 11, 2022

    We are so sorry to hear you did not have the usual experience you were expecting. If you would like to message us on Facebook we would be more than happy to try and make it up to you. We clearly dropped the ball and we apologize that you did not enjoy your visit. Thank you for your feedback

    Report
13. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food4service3ambience2

    When we walked in there were already several people waiting to be seated, this a decently nice place and everyone was extremely underdressed I couldn’t understand why they dont enforce a nice dress code. When we got sat we were told it was a set menu but I wasn’t notified of that. They then ran out of pork and lobster. It took us 3 hours in total to get all of meals and the service was slow. The food is great and the only reason I give them such a high rating.

    Report
14. ML

    MadelynnL

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Incredible food with great gluten free options. Great place for a special occasion.

    The Melting Pot - OKCResponded 1 day ago

    Thank you for the great review, Madelynn!

    Report
15. JC

    JasonC

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service3ambience1

    Used to love to go to melting pot for special occasions, prices were raised for little choices. They seem to care more about the quantity of people instead of providing quality.

    The Melting Pot - OKCResponded on May 11, 2022

    We are sorry to hear you did not have an outstanding experience with us. Your service should always be amazing and we apologize that it wasn't. If you would like to message us on Facebook to discuss further, we would be more than happy to speak with you. Thank you for your feedback!

    Report
16. P

    Paul

    Hawaii

    4 reviews

    vip
    2.0

    4 reviews

    Dined on May 8, 2022

    overall2food4service1ambience4

    Melting was very delicious however our server was terrible. Did not explain anything and forgot about us numerous times. Did not bring out two of the 4 things we ordered and everyone else around us sat after us and got food before we even ordered. Ruined mother's day. Not taking my wife back.

    The Melting Pot - OKCResponded on May 11, 2022

    We are so sorry to hear that, Paul. Your service should always be outstanding, especially on Mother's Day. We clearly dropped the ball and we apologize. If you would like to direct message us on Facebook we would be more than happy to try and make it up to you, or you can call the restaurant directly to speak to a manager. We appreciate your feedback and hope to hear from you.

    Report
17. OT

    OpenTable Diner

    Oklahoma City

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food4service2ambience3

    It was Mother’s Day, super busy. Waitress attentive at first, I’m not sure what happened. We received our cheese fondue and salad, then service went downhill from there. She brought out the fondue for the entree, no vegetables or meat. Waited about 15-20 minutes. Then I had to ask someone to track her down. Someone came to the table, assumed it was a manager, by this time the fondue had boiled down. Waitress and the other staff member came back with rest of entree. Added the rest of ingredients to the fondue.

    The Melting Pot - OKCResponded on May 11, 2022

    We are sorry that your entree was not timely or correct. Busy or not, you should always have amazing service. We apologize that that happened and we hope we can do better in the future. Thank you for your feedback and we hope to see you back again!

    Report
18. OT

    OpenTable Diner

    Oklahoma City

    1 review

    vip
    3.0

    1 review

    Dined on May 8, 2022

    overall3food5service3ambience5

    Service was great up until we needed to move on to our dessert course…took close to 40min before anything was brought out. It seems our server completely forgot about us. Could not find her anywhere. Nothing was happening until we stopped a manager. Then everything started moving but you could tell the server was upset. I love this restaurant, it is my all time favorite but this is the first I’ve had this issue. Hopefully it is just a one time thing.

    The Melting Pot - OKCResponded on May 13, 2022

    We are sorry to hear your service was not as good as it should have been. it is good to hear that our manger handled it, but we do apologize that anything had to be fixed in the first place. We appreciate your feedback and hope we can do better in the future! Thank you for dining with us!

    Report
19. BD

    BirdDog

    Oklahoma City

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service2ambience2

    Went to Melting Pot for Mother’s Day. Didn’t really care for the preset menu and gratuity automatically added for everyone. Not just large parties. I would not have tipped as much since our service was extremely slow and things asked for were forgotten. Had a small issue with the cream puffs being completely frozen and inedible til they thawed. Mentioned to server but she didn’t want to do anything. We won’t be returning. Price goes up as service goes down! And 3 hours was extremely long to sit there. Lots of wait time between courses.

    Report
20. MB

    MatthewB

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food2service5ambience3

    Had reservations but nobody informed us there was a pre selected menu. The bread for the appetizer was not fresh and the cheese dip tasted bland . The salad was mediocre at best and the meat was just ok . Also they just automatically add a 20 % gratuity to your check and we were only 2 people . Again that was not mentioned to us . The best thing about this lunch was our waitress by far . She really gave great service. We will probably not be back . This was our second time there and although this was an improvement to the first time it’s definitely not worth the money . We paid 162.00 for 2 meals.

    The Melting Pot - OKCResponded on May 11, 2022

    We are sorry to hear you did not enjoy your experience with us. We are very glad to hear our staff took good care of you, but we apologize that your meal did not meet your standard. Thank you for your feedback and we hope to see you again in the future.

    Report
21. OT

    OpenTable Diner

    Oklahoma City

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food5service1ambience3

    Food was good but the service was terribly slow. Since it was Mother’s Day a 20% gratuity was automatically added in & the server acted like they didn’t care how slow they went since they were getting paid regardless. Over 3 hours to eat which is way too long!

    Report
22. OT

    OpenTable Diner

    Oklahoma City

    2 reviews

    4.0

    2 reviews

    Dined on May 8, 2022

    overall4food5service3ambience5

    It was a really good experience- it took long we were there for 3 hours because the service was kind of slow - I will say it was Mother’s Day and very busy so I understand why it may have taken longer - it’s definitely an experience I recommend for a special occasion- it is quite expensive for a weekly occurrence- but it’s a nice environment and great for quality time !

    The Melting Pot - OKCResponded 1 day ago

    We are so glad to hear you enjoyed! And that you for being understanding! We hope to see you again soon!

    Report
23. C

    Charlie

    Oklahoma City

    16 reviews

    4.0

    16 reviews

    Dined on May 8, 2022

    overall4food4service3ambience4

    limited menu as it was Mother's Day menu. the price for the entrees and grautuity was set before making the reservation. the service was ok, our server disappeared a couple of times and the manager came by to give us our chocolate course while another server served our check. I understand this may have been due to the mothers day crowd. We have had better service in the past.

    Report
24. OT

    OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food3service1ambience2

    We were there for an hour and a half and only got through the cheese fondue (1 of our 4 courses). We skipped the rest of the meal and left. Our server kept saying they were so far behind. She was very nice but it was an awful experience. Just don’t take reservations if you aren’t staffed.

    Report
25. OT

    OpenTable Diner

    Tulsa

    7 reviews

    5.0

    7 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5

    Scott the Area manager made our experience along with his amazing team and unforgettable experience.

    Report
26. OT

    OpenTable Diner

    Oklahoma City

    3 reviews

    4.0

    3 reviews

    Dined on May 1, 2022

    overall4food5service2ambience5

    We go about two times per year. The food and overall experience was up to par but service-wise this was our worst experience ever. It was a late evening reservation, the place was not as crowded, and yet we were there almost three hours and still had not got to the chocolate yet. They did not appear to be understaffed. In fact, I think our server had our table and one other. It’s possible they were understaffed in the kitchen but for these prices we are accustomed to our server being more attentive. We had to continually ask that our drink glasses be refilled. She was MIA for much of the evening.

    The Melting Pot - OKCResponded on May 2, 2022

    We are sorry to hear you did not get the service you all should have received! We hope to see you all again in the future so we can make that up to you. We appreciate your business and your feedback!

    Report
27. FP

    FloydP

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience4

    Food and service was outstanding! I accidentally left my credit card by mistake and they were prompt to contact me so that I could retrieve it. Thanks for the great evening!

    The Melting Pot - OKCResponded on May 2, 2022

    So glad to hear that! And so glad you got your card back! Thank you for the review!

    Report
28. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    We were seated in a secluded section that was quieter then the tables at the front. The food was fantastic as was the service. I recommend doing the grill too option for entree cooking style. Overall we had a great time and will most definitely return in the future. *They have fantastic gluten free options

    The Melting Pot - OKCResponded on May 2, 2022

    So glad to hear that! Thank you all for dining with us! We hope to see you all again soon!

    Report
29. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food4service5ambience4

    Intimate and fun

    The Melting Pot - OKCResponded on May 2, 2022

    So glad you enjoyed! Thank you for the review!

    Report
30. OT

    OpenTable Diner

    Oklahoma City

    1 review

    1.0

    1 review

    Dined on April 24, 2022

    overall1food4service1ambience2

    We have been to the melting pot several times and every other time it has been a wonderful experience but this time it was a very poor experience. We waited 30 minutes before we were waited on and another 15 before we got waters, we ordered 1 round of drinks and they sat empty for a long time and I finally asked if we could please order another and were told “I think the bar is closed”. Our waters never got refilled. Our courses were at our table for a long time after we had eaten each course and nobody came and took the stuff away, and we had our cheese and they came and put the broth on the table for the entrees and I asked if we could please have our salads and they had forgotten them. They table next to us got checked on frequently and we got checked on only a couple of times. I know it sounds like we are high maintenance but we really are not we just paid almost $200 and had a poor experience. It made us second guess going back.

    The Melting Pot - OKCResponded on April 29, 2022

    We are so sorry to hear about your experience with us. Those are all things that should never happen and we apologize that they did. Our staff should have taken better care of you and given you the best service. Our bar is also never closed, so we are very sorry they told you that. If you would like to message us on Facebook or call the restaurant directly we would be happy to help further solve this and hopefully make it up to you! Thank you for your feedback!

    Report
31. S

    Shoelover

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    If you have never been to fondue, you should absolutely try it. The food is always good, the service is on point, and it's nice to sit and enjoy a meal without feeling rushed. You should plan on at least 2 hours to get through the full meal. You won't be disappointed.

    The Melting Pot - OKCResponded on April 29, 2022

    We are so glad you enjoyed! Thank you for dining with us! We hope to see you back again soon!

    Report
32. OT

    OpenTable Diner

    Denver

    3 reviews

    3.0

    3 reviews

    Dined on April 17, 2022

    overall3food4service3ambience4

    Ate here during a fixed menu night and it was good! The whole family had fun and it was an enjoyable meal. I did notice that it was a bit slower than usual and that several tables that came in after us were finished before us. It felt like our poor waitress was overtasked and trying her best though.

    Report
33. OT

    OpenTable Diner

    Oklahoma City

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 17, 2022

    overall1food1service1ambience1

    Worst possible experience. We were there for 3.5 hours on Easter. Yes, 3.5 hours. They were obviously understaffed and took no measures to limit the number of reservations. Our family of 5 (including 3 children) spent almost half of our Easter afternoon trying to eat dinner at this place. If you value your time, I would recommend avoiding at all costs.

    The Melting Pot - OKCResponded on April 19, 2022

    We are so sorry to hear about your experience with us. We know your time is valuable and we are sorry that your meal was not as quick as you would have liked. We appreciate you coming in and we appreciate your feedback.

    Report
34. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Great Easter meal with the family. Got to enjoy the 4 course meal without feeling rushed. Great service and great food!

    The Melting Pot - OKCResponded on April 19, 2022

    So glad to hear that! Thank you for celebrating with us! We hope to see you again soon!

    Report
35. C

    Carolyn

    Tulsa

    4 reviews

    2.0

    4 reviews

    Dined on April 16, 2022

    overall2food3service2ambience2

    I made a reservation for my anniversary in advance however we were still seated at a table right next to the kitchen door. Our server had a hard time comprehending our drink orders so overall we had a bit of a rough start. The food was good however we never got our salad course and asked our waiter to just package them to go however did not receive that either. Our server had to go back to the kitchen on 2 occasions as he forgot certain spices and ingredients that went in our cheese and again in the broth. He also brought us the wrong dessert fondue. The restaurant was on the warm side, used my menu as a fan.

    The Melting Pot - OKCResponded on April 19, 2022

    We are so sorry that your anniversary experience with us was not an outstanding one. Your celebrations are very special and we should do everything we can do make sure they are celebrated that way. We clearly dropped the ball and would like to make it up to you if at all possible! If you would like to reach out at my personal number I would be more than happy to help. (918)991-9240- Lizzy

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    Great experience 4 courses is a bit much but over all the food was amazing and our server Rihanna was outstanding and very helpful. We will be back for sure!

    The Melting Pot - OKCResponded on April 19, 2022

    That is so good to hear! We can't wait to see you again!

    Report
37. G

    Great

    Oklahoma City

    4 reviews

    5.0

    4 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5

    Great service.

    The Melting Pot - OKCResponded on April 19, 2022

    So glad to hear that! Thank you for dining with us!

    Report
38. LI

    LynaeI

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience5

    An extremely interesting dining experience! Great food (and plenty of it!), unique cooking methods and friendly atmosphere. I look forward to returning!

    The Melting Pot - OKCResponded on April 19, 2022

    We are so glad to hear that, Lynael! Thank you for dining with us! We cant wait to see you again soon!

    Report
39. OT

    OpenTable Diner

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on April 7, 2022

    overall4food3service5ambience4

    The Desert was the best part of the entire experience

    The Melting Pot - OKCResponded on April 12, 2022

    We are so glad to hear that! Come back and see us soon!

    Report
40. OT

    OpenTable Diner

    Oklahoma City

    1 review

    3.0

    1 review

    Dined on April 3, 2022

    overall3food4service2ambience3

    The food was good but our service lacked. Went without drink refills the entire time and then had to go find our waitress to pay(we were her only table at that moment). Not our first time going and won’t be our last but it was a big disappointment that the service wasn’t good last night. We went earlier in the night to avoid a busy time frame too.

    The Melting Pot - OKCResponded on April 5, 2022

    We are so sorry to hear about your slow evening! Your waitress should always be attentive and present, especially with no other tables. We apologize on her behalf and hope your next visit with us is a five star experience! Thank you for the feedback

    Report