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The Melting Pot - Melbourne-Viera, FL
Thursdate couples experienceStarting Aug 6, 2020Our Thursdate special four-course menu comes with your choice of cheese fondue, next a fresh salad course. Your entrée includes filet mignon, Atlantic salmon, teriyaki sirloin, and more. Add a lobster tail to your entrée for $14.99. Your meal will finish with our most decadent dessert yet-Sparkling Chocolate Fondue. Regular menu is also available. Please note in your reservation that you are wanting to enjoy our Thursdate experience.
Customer AppreciationStarting Aug 5, 2020Enjoy a special four course menu of fondue. Wisconsin cheddar cheese fondue, house salad, a wonderful entrée, and your choice of chocolate. $29.99 per person with the purchase of a beverage. Regular menu is also available. Please mention Customer Appreciation when making your reservation.
Crave Lunch ComboStarting Aug 1, 2020Enjoy three courses of fondue with Wisconsin Cheddar cheese fondue, house salad, and your choice of chocolate fondue. Regularly $21.99 per person, for a limited time for $19.99. Requires purchase of a beverage. Regular menu is still available. Please specify Crave Combo when making reservations.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sick staff prohibited in the workplace
- Waitstaff wear masks
+$2.99 per person. Premium Filet Mignon^, Teriyaki-Marinated Sirloin^, Garlic Pepper Sirloin^. Gluten-Free: request substitute for Teriyaki Sirloin
The buttery flavor of white chocolate is melted with bananas & dulce de leche, and flambed
As expected, good food & great service!
Made our reservation at 7:45, didn't get our beverages until 8:13, food came out an hour later..our server said he would be right back with the menu for cook times and correct sauces, never did, has to go to the bar to ask for them. Worst birthday dinner I've ever has and I'm out $180.
General Manager John is very personable and makes the experience a great one!
Server was great, very nice. Foos was good. We will be back
My girlfriends and I were celebrating a birthday and arrived about 6pm for our reservation. Approached by our server, who was very polite and sweet , we were promptly served drinks and offered menus. Smooth sailing until we got two different cheeses for the three of us to share, and the portions were less than half of the serving pot. Our server promptly got more ingredients and added to the cheese that was already there, and we enjoyed salads after. Our two different cooking style broths arrived later and sat boiling in front of us for atleast 10-15 mins before we received our entrees to begin cooking our main course. Delicious food and very very fresh filet among other items. Our server seemed a bit overwhelmed, which was not his fault , however there was a lot of staff on hand and we waited from 7:30pm-8:30pm before getting dessert, which wasn’t fully heated, and we had to wait for that to heat up too with all yummy desserts to dip just making us drool as we waited. All in all, the service was just not on point this evening. We love coming to this restaurant in particular for special occasions and we will continue to return in the future, however the service issue needed to be addressed.
It was amazing and food was so good, ready to go back already!
We’ve been eating there for 10+ years, we will never go back, when we sat down my wife asked about what was included in the meal, she was told the cheese and chocolate was with the type of meal we were getting, instead of our bill coming out to be around $120 it was almost 200, when she spoke to the manager he basically called her a liar saying that it was explained to her by the server and himself which was not true, when I called on the phone to speak to him because I had left the restaurant before she paid the bill The manager was condescending it would not work with me, so after 10+ years of going to this restaurant we will never go back, so make sure when you order a meal you actually pointed out on the menu and ask for the prices.
Great evening with wife and two of our sons for her birthday. We had a lot of fun and the service was great.
I was seated right away at a table with good light, as requested. Unfortunately the Server could not get the burner to work so he made my fondue in what he said was the ‘party room’? It was not made in front of me. When it was brought to me not only was it too runny, but it was fairly cool, lumpy, and grainy. When he offered to make another I should not have declined. I thought it was going to be edible, but I was wrong. I ended up leaving quite a bit in the pot. The manager had not come by. Last comment: if the burner did not work at my table, why was I not moved to another table where it did? It was early enough in the day and the dining room was fairly empty, even with the restrictions, that there were plenty of other tables with good light available. Very unhappy with this visit.
Our servers are alway very nice and work hard. I wish the quantity of the food was a little bit more
The food was amazing. Very clean and great staff. One of the best Melting Pots I have been too. Love they even have outdoor seating
I had a reservation. I was greeted at the door and seated right away. My Server, Justin, was the absolute best. He did not waste time, but was pleasant and fast, just as I like. The Manager came by the table to make sure all was okay.
Great overall service and nice to be out after a long break
Generally our experience at the Melting Pot is very good. Not as much this time we were seated at a table for 10 as a party of 2 so that was strange, our waiter, while very friendly, was also very forgetful. We had a 7:30 reservation we did not leave until 10:00 and had not had dessert fondue just cheese with our salad and then a very long wait for our entree. As I say this has not been the norm but the hostesses were not very friendly which I wouldn’t have thought too much about if everything else was up to par. Don’t know if the restaurant has slipped or just a busy night and a kind but forgetful waiter.
We always love going to the Melting Pot for dates nights. The food is always delicious and service is usually excellent. This time, our server just seemed rather inexperienced. For instance, I asked for a glass of champagne and he responded that it was only sold by the bottle....something I know to be untrue. He was pleasant though, and relatively attentive. We will continue to keep The Melting Pot on our list for date night venues.
Poorly managed. Server told us there were only 3 servers working for the whole restaurant. We would go 15 minutes between visits by our server. Took 45 minutes before we had cheese, and another 45 before our entree. Ended up spending over 2.5 hours there for Sunday lunch, taking up pretty much the whole afternoon.
Poor service took 20 mins to get our drinks . The whole experience was horrible to the first time we were there . This was a birthday celebration and we won’t be returning to this location. We have given it 3 chances since the first time we came here 4 yrs ago and the service hasn’t improved it has gotten worse 3 strikes and I’m done
Dinner with the parents, a perfect place to catch up and enjoy and great, and fun meal!
My fiancé and I came to the Melting Pot to celebrate our engagement and our anniversary. He just returned from deployment so we are excited for our date night. It was his first time to the restaurant, I have been multiple times. Overall the food was good, the service however unfortunately ruined our overall mood for the occasion. We had to wait for at least 10-15 minutes until our actual server provided waters, then another 15 minutes to place our order and drink order. After finally getting our first course (part of the 4 course meal) we still had not gotten our drinks from the bar, after asking the server she told us she forgot, and was trying to go based off memory and had to go back to the bar to order our drinks. Throughout the night the service continued with the same quality, and our night of course special because we got to spend it together but the mood and experience was less than subpar
interesting unique atmosphere, food was OK but not at the prices that they charge
Horrible. We made our reservation early and was never told via Open Table that the restaurant had ONLY a Valentine menu that cost almost double a regular meal (but not that special!). In addition, we were visiting from out of town and had our children with us. Normally, at Melting Pot, we order 2 entrees for the 4 of us. Well, not tonight! They wanted to charge us $70+ for each of the 4 of us. No other option available. Also, the manager told us we should have seen the menu on their website (although Open Table’s link that was emailed to us goes to the regular menu. If you search on the Melbourne Melting Pot website for the “special” menu, it does not even match what they were forcing customers to buy tonight. Tonight’s menu was at least $25 more per person than the special menu hidden on their website. We, along with 3 other couples/families that we saw leave, are very disappointed with lack of communication and extortion the restaurant is doing to their clients. We were going to deal with the menu, the table not being cleaned off all the way because she couldn’t reach the back portion but was not willing to spend $250 for a casual dinner for a family of four. We have enjoyed Melting Pot Sarasota many times but always have some sort of issue with the one in Melbourne. Tonight really took the cake.
Have almost always enjoyed my time at the Melting Pot. I am greeted by name and it is obvious they have looked at the database so I don’t have to tell them which table or Server I prefer. Since I am quite particular about the way my cheese fondue is made, this is always appreciated. This type of Service is what keeps me returning to my favorite eating establishment (The Melting Pot in Viera) time after time.
We got off to a slow start, but overall we had a great time.
Terrible service!! For the money that you pay and expect a great time it was disappointing. She left us for 20-30 minutes at a time and didn't check back. We had to grab a knife off another table. We had to cook food with low broth that should have been added too. It ruined all the fun of the fondue. Skip this location.
Waitress disappeared after main course. Turned into 3+ hour dinner.
Went here with a gift card for my birthday, and it was a yummy experience! I wish they actually did stuff for your birthday, though. :(
Our waiter was good, and he was training someone who was super pleasant. The food was amazing, as always! We had a hard time finishing it because it was so much! My favorite part of the 4-course experience is THE CHEESE!
Everything was wonderful! Waiter was great and food was perfect. We will be back soon!
Long wait for drinks at the beginning then our burner wasn’t working at first just a long night but we love this place
We have been to other Melting Pot locations with very positive experiences. Unfortunately this location was a poor experience. Very long wait times- 20-25 minutes for drink orders even with a very quiet restaurant environment for a Tuesday evening- did not leave for over 3 hours. Wait staff was even cleaning with mops and vacuum cleaners around us during our meal since time seemed to be an issue with our orders. This was neither a romantic or enjoyable atmosphere. Entree order was incorrect multiple times- an entree item was even forgotten but still charged for. Server was unapologetic. When spending over $150 on a meal- one would expect better than average service. This is how it would be in any industry. I am not usually one to address concerns or give reviews- this experience indicated a review was necessary. Unfortunately we have no interest in coming back to this location.
Great food, great service all together the waiter was on point with details about the food. It was our first time so we had no clue what to do but the waiter gave use ways and explained it better.
Never again. Table space extremely cramped for our party. Incredibly slow service. Place is very dark. Food was fair at best. We were a group of seven and if we had ordered any kind of main entrée the price would have been astronomical.
Expensive dinner but good food. Portions should be larger for the price.
We had our 10 years anniversary dinner here at the melting pot since it was there that I proposed to my wife and the food, service, and atmosphere was great and look forward to going again soon.
We were seated late, had three new servers that had no clue a spit the menu, drinks, or how to make our cheese fondue. Very disappointing. We have been to that location several times before and never had a problem.
Our server, Antonio, was pleasant and knowledgeable. The overall meal and evening was good. And everything flowed well timewise until the entrée was over. It was a long wait to get our chocolate order in - not good when you have a 4 year old with you. Another observation, my daughter arrived after us and noticed how dirty the floor was. It gave the appearance of a low end place instead of what we expect from you. It wasn't until we were almost done that he brought out the little sweeper and cleaned it.
Thanks for letting me put in my two cents.
As always, good food, great staff.
Poor service all around except for the hostess she was awesome. The food was not worth $118.00 for two people.
Slow night at the restaurant. Sat at the bar first. Service was good there.
After sat at the table. Service was terribly slow. Had to Hinton the bar twice to get drinks after waiting so long each time.
The food was good but we sat for 15 mins before anyone even acknowledged us. Food and drinks took a long time to come out. Our sever was very polite and kind I just think she was overwhelmed with how many tables she had.
The Melting Pot - Melbourne-Viera, FL is rated 4 stars by 590 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.