The Melting Pot - Longwood
Paolo (sp?) was our server. This is our 7th time there. You made our anniversary dinner special.
It was not my favorite experience I've had with The Melting Pot. Our server seemed like she was having a "bad day". Regarding the ambiance, for that amount of money, it could be more formal.
Great dining experience. Our server was awesome and I highly recommend it.
Since it wasn't as busy, it was quiet & relaxing. Food did not take long & the server was very knowledgeable of the menu. As a second visit I was not disappointed.
We typically come a a couple times a month for the Mon Tue Wed special. The way they’ve changed it now and made all the choices for you with mediocre options makes me want to find another option. We definitely don’t love it like we used to. The service is stellar, as always...but the food, meh.
This was for my daughters birthday, and it was a wonderful celebration. Our waitress, Sarah, was an outstanding waitress. Very attentive and helpful and friendly. Would definitely come back to the melting pot and recommend it and the waitress Sarah to others.
We love it there!
Our dinner experience was great. We celebrated my mother in law's 88th birthday. Amanda was our server and she did a great job!
Celebrated a birthday with my wife and our go to spot for a wonderfully quite and romantic dinner is always the Melting Pot. Quality of food is superb and the staff is always on point. Thank you Melting Pot for a perfect dining experience.
This is a great place to go if you want to be able to visit and actually hear yourselves. This was a birthday celebration for my daughter and granddaughter and they loved it. That Alpine cheese fondue should be illegal it is so good!
Paulo was amazing. The manager was also stopping by tables regularly to check in and seemed very involved- we complimented Paulo as our drinks were never empty, he was constantly checking in and always ensuring we didn’t need more of something- very pleasant experience. We dine here often and will request Paulo when available!
The food was delicious but for the first time ever, the service was slow.
What an amazing experience! Thank you for all the hard work you all do to make everyone's special celebrations special.
Great service and food( especially dessert!)
Celebrated my son’s birthday and everyone had a good time!
They need more servers/waiters. Had to wait a long time between courses because our server had many tables.
Also they've cut back on food. Giving more bread and less vegetables
My evening at Melting Pot started out quite slow. Our server, Sarah, was very polite and took our order in a timely manner. However, it took 20 minutes to get straws for our drinks. After the cheese fondue, we had to wait about 29 minutes after we finished this course for Sarah to come to the table and confirm what we ordered, which meant that it was never put in the system. Our salads were late
I spoke to the manager. He was extremely kind and offered to take off our order if we didn't want to stay, or offer us another server. We chose a new server, David, who was very attentive the entire rest of our meal.
I am very happy with the way the situation was handled with both the manager and David. The manager also comped our chocolate course.
Despite a rough beginning, the experience was positive and the atmosphere was impressive.
We have been going to the Melting Pot for years until we moved to where there aren’t any (Gainesville). It was as wonderful as always
We always look forward to going to the Melting Pot for special occasions and evenings out. We have been going there for years and usually have a wonderful time. However, this time was a huge disappointment. The service was extremely slow and below par. We had to consistently wait for her to return and ask for thing numerous times, before they would actually be delivered. In addition, we feel like the qualify of food and their portions have gone done significantly since our last visit. Is this a cost savings measure? Is there new management? Or was the kitchen just off? Not sure!
We were literally disappointed with everything (Caesar salad, cheese fondue, entree, and chocolate fondue). I hope they really work on making significant improvements or we will have to find a different place to celebrate special occasions and for special evenings out.
It was a very nice way to have my 2 year anniversary with my significant other.
We totally loved Amanda our waitress!! She made our dinner even better!
It was an off night and not the usual experience. I paid extra for rose petals and candles real pretty. But the table was dirty. Not the first this has happened to me at this melting pot. The one in Tampa is always nice but I don’t get over there very often. It’s hit or miss with the Altamonte one. Great experience 70% of the time. Not so great this last time. Romantic couple facing two loud women complaining about men. There was a better table that no one sat in. The chocolate fondue never got hot or warm. The waitress forgot the fork to stir the cheese fondue so she borrowed mine promising to bring me a new one but she forgot and left me forkless. The manager did come by the other table of men haters and was real chatty with them adding to the lack of ambiance. It will be a while before I come back. I have been wanting to try the Colorado fondue near Redbug and 436. I will probably give them a try nex time.
I don’t like to make a scene. I shouldn’t have to. Not even 30% of the time. So I didn’t.
Food is absolutely amazing. Along with the pleasant activity of tasting the food, you are provided the task of cooking it individually to your own liking. But don’t worry, it isn’t difficult whatsoever. Your evening is bound to be filled with fun and enlightening conversations while you’re enjoying the meal, which can be lengthy, yet you find yourself leaving there wondering when you can return. I reccommend all who has access to the restaurant to visit it, so you too can have as great a night as I did.
Absolutely amazing as always!
EXCELLENT WAITER. Good food, nice place to bring the wife for her birthday
My boyfriend and I went for just a normal date night and we had such a nice time. Our server Lauren was fabulous! She was very attentive, knowledgeable, funny, friendly and patient. All good things to have as a customer service person. If it wasn't so pricy, we would go there all the time but it is nice to go once in a blue moon.
First time here and we were impressed and enjoyed our time. Will definitely go back for another special occasion.
BRING BACK THE SESAME BATTER! I have been a customer for 20+ years. I survived the salad changes, changes to the breads, changes to the veggie plate, and many more ---- but this NO! I'm about to start a petition! Bring it back!!!
This visit to the Longwood location was excellent. Although we had arrived 30 minutes early, they got us in and seated within a few minutes of arrival. Our waiter was excellent and was knowledgeable as to what broth to use for our meal. Additionally although not requested they provided us with a complimentary flute of Champaign to top off the dinner.
Everything there is delicious! You can't go wrong with any choice.
We enjoyed our visit to the melting pot. My husband had never been there so it was a really
unique experience for him. He absolutely loved it. It was our 29th year anniversary. Our waiter
was amazing, which made our experience all the better. He made us feel very special. Food was really
good. It was an overall wonderful evening. Thanks for sharing in our special evening.
It was my family and I first time going. Staff were amazing from the moment you walk in. Waitress was very informative and soooo attentive. We enjoyed it to the max! Food was great. We enjoyed cooking our own food. Drinks were great. It was very intimate with the lighting and low noise levels. I recommend this place for couples and family time. Great experience overall at this location!
Always a nice evening at Melting Pot! Our waiter left a bit to be desired, but we overlooked his lack of attention.
Everything was wonderful!
We do Fondue several times a year as this is one of my daughters favorite places to eat. The ambiance was candlelight romantic fairly close to Valentine's day and the restaurant buzzed with people. Portion sizes for the Classic Meats and Wisconsin cheddar on the 4 course experience were ample and the selection was tasty. We love the candied pecans on the California salad which is excellent. While the amount of dessert chocolate relative to the amount of dipping items felt disproportionately small, the chocolate was heavenly. The only issue was the server who was young and sweet but constantly rushed the evening by taking plates and food when we were clearly not finished. This restaurant is good for date nights, group outings and those craving a unique dining adventure. Overall, if not rushed, we recommend Melting Pot for a fun, non-traditional, culinary experience.
The service was outstanding! We are very picky on what we order and our waiter nailed it. The added touch of the rose petals made it extra special for our Valentine Celebration!!
Everything from hostess to getting the check. They even sat us earlier than our reservation!
The melting pot never disappoints. A perfect ambiance for a special dinner and always a fun experience. The food is exceptional! Our server was so great, engaging, fun, and really made the night that much more special.
The dinner was very nice we had a secluded table which gave us the feeling that we were the only ones in the restaurant. The service was very good and the food was excellent.
Excellent service and food quality is top notch. Will definitely be back.
The ambiance is very clean but somewhat too brown. It took a while for somebody to greet us at our table and for my husband to get his drink. The menu is a bit complicated, and I felt badly that we didn’t finish each corse (wasted food). I wish there were lighter options available because the portions are too large to finish. I think that there could’ve been a separate chicken sauce when compared to shrimp. The sweet sauce was by far the best!
Amazing food and atmosphere. Out server was very helpful and kind as it was our first experience there so we asked a lot of questions