We had an amazing meal. The only complaint we had was with the drinks. Watered down, so when we're ordering doubles and they clearly are not doubles even though the tab reflected it, it was disappointing.
Fantastic experience! Second time back. This time we only came for dessert for my daughter's birthday. She LOVED it!!! They had a balloon and teddy bear at the table waiting for her and brought out a Happy Birthday plate made in chocolate. Brought her and a friend for their 1st visit and was elated at the superb customer service. Can't wait to go back for the full meal!
Took about 30 mins just to get the server to come and bring us drinks. But food was amazing I feel like they were understaffed for that day
It is pricy but the experience it’s Amazing! Great food!-!and Service!
We had an amazing time! We were seated right at our reservation time. The ambiance is very romantic, good music and nice lighting. You feel like you’re in an Italian cavern. The service was amazing; our server answered all of our questions & made suggestions. She was so friendly and attentive. The food! Wow sooo good. We did the 4 course experience and were hooked with the appetizer cheese fondue! It was a 3 hour experience that didn’t even seem that long. It was nice to spread out the eating experience so we could fully enjoy all we had to eat and the extra time to just talk was well worth it.
First off they charge you a flat rate of $75. But they don’t tell you that certain cooking styles, salad and dessert are extra. So our bill came and it was $200.48 with tip, we spent $230 not worth it. Will never come back for Valentine’s Day.
Good experience. Will return. Had a little time difficult with the tempura dipping, but fun experience.
My first time there and was not disappointed!! Wonderful staff and amazing food!! Definitely going back soon!!
Savannah was a wonderful server. She was attentive and knowledgeable ! And she made every aspect of the dinner a great experience for my partner and me!
My and wife and I went to have a nice dinner. While the food and service were awesome, there was a table of (8) sitting nearby that were completely inappropriate in their language and voicterous behavior.
Management did nothing to top stop their over the top behavior, and actually allowed the behavior to get to such a level that other patrons departed before eating.
In short, as along as management keeps patrons from rude and unruly behavior, we will consider revisiting the restaurant.
Really enjoyed the experience that is "The Melting Pot". The service by Javier was exceptional.
I was very taken back by the fact that it was actually kind of dirty. The silverware was terrible, and a coffee cup came to the table so bad I left seriously nervous for my well-being. right from walking in it smelled bad. The food was very unremarkable. what a shame. Not worth going to. I hope they clean it up.
We had a nice dinner at the melting pot here. Wonderful dining room!
It was perfect. Took my girlfriend there in a date for her birthday and it was so much fun. Our server was friendly and came at the perfect times.
New server who was lost! Otherwise love it every single time. We wish we could come more!
Single most horrific dining experience of my life. The server had the nerve to tell me that the reason he and the food were so behind was because he honestly had to take way too much of his time to explain the menu to me. The nerve! Unreal.
It was a fun experience but the food wasn't anything amazing. The service was pretty unimpressive. Server was slow and kept forgetting to bring things.
We celebrated my daughter's 18th here and all three generations had a wonderful experience. Our server was incredibly friendly and added to our fun. Great night - lasting memory. Just make sure you have plenty of time - the 4 course meal takes 3+ hours. Well worth it.
This restaurant is great, but a bit slow. Just be aware if you are visiting. Otherwise, great!