This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
The Melting Pot - Knoxville
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Had a great experience tonight, server was very efficient and the food was great!
Hello. We are happy to hear you had a good experience with us. We hope to see you again soon for some more fondue filled fun! Warm Regards, Eve W.
Very disappointed in the service. The server took away from the birthday experience by being in a rush and providing mediocre service
It’s our favorite girls night out and birthday celebration destination.
Hello. We are happy to hear you had a great night out with us. We hope to see you again soon for another girls night! Warm Regards, Eve W.
Food was ok. Facility has not changed or been updated since it opened in the 1990s
Our server, Nick, was fabulous! However, the birthday party if screaming children ruined our evening... we were celebrating my Mother’s birthday. The kids were screaming, yelling, running through the restaurant with no shoes on, it was ridiculous! It was like being at Chucks Cheese! We were so disappointed.
We've loved eating at The Melting Pot before; it was a favorite for special occasions. This time we were quite disappointed with the significantly smaller portion sizes and inflated prices. Our meal was easily over $100 more than previous times, and we left still hungry. The service was great - our waiter was very attentive, but we will likely not be back as the value is not there. We also felt rushed during the meal - Melting Pot used to be a long, relaxed experience, allowing for great conversation and encompassing the entire evening. This time was just slightly longer than a typical sit-down restaurant, similar quality food to a good chain restaurant, but at over 3 times the cost.
Wonderful meal and service. Had a great night.
Hello. Thank you for taking the time to leave a review. We are happy to hear you had a great evening with us here at the Knoxville Melting Pot. We hope to see you again soon! Warm Regards, Eve W.
It was great. Server was very professional and had a great sense of humor
Hello Eddie. Thank you for taking the time to leave us a review. We pride ourselves on having servers that go above and beyond for our guests, and that includes throwing in a few cheesy jokes. We hope to see you again for some more fondue fun! Warm Regards, Eve W.
Amazing restaurant. Memorable experience
Aaron was fabulous as a server!
Hello Michelle. We are happy to hear Aaron took good care of you. We hope to see you again soon for more fondue filled fun! Warm Regards, Eve W.
My favorite restaurant did not let me down. Incredible meal as usual!
Hello. We are very happy to hear you enjoyed your night with us. We hope to see you again soon for some more fondue filled fun! Warm Regards, Eve W.
Patrick K is AWESOME!!!! He made the night!! He was on top of things and was always happy to meet ANY request!! He can whip up a cocktail sauce that is the bomb!! We will request him every time we go to The Melting Pot! Can't say enough good things about the night. Hope the Management realizes how valuable he is to their success!
Hello Greg. We are so happy to hear that Patrick took such good care of you. We pride ourselves here at the Melting Pot for going above and beyond, and are very proud of the hard work our employees put in to creating the perfect night out for our guests! We hope to see you again soon for some more cheesy fun. Warm Regards, Eve W.
Perfect place for a special event. We went for our daughter's Birthday and it was perfect. They are doing a really good job with Covid precautions as well.
Absolutely wonderful service. The meal was excellent! Couldn’t have been a more pleasant experience.
Loved the little private nook they put us in! Nicholas was our server and he was amazing!
Had a wonderful evening celebrating my Mother’s birthday. Servers were excellent and food was superb.
Made reservations and got seated in the back with a less than desirable ambiance. Restaurant definitely needs to be updated. Food was ok. Not worth the money. Not as good as other Melting Pots I have been to.
Hello Tiana. We are sorry to hear you did not enjoy your experience here with us. We have been updating our restaurant, and would love to have you come by and give us another try. We would also like to hear more from you on what we can improve to make your next experience a five star experience. Feel free to email us and let us know. Warm Regards, Eve W.
Great! Service was good
We love to come to Melting pot to celebrate our anniversary! Love the ambiance and the fondue experience! The food is excellent!
We were celebrating my wife’s birthday and had called ahead and notified the Melting Pot. We’ve eaten here many times before and never had service as bad as we did this night. Our server would leave to get a plate because he didn’t bring enough and not stop back by for 10 minutes and then forget he was even supposed to bring it. When our sauces were brought out there wasn’t enough to even cover the bottom of the small containers they come in. Wa ask for additional sauce and about the time we were finished we received them. These were barely 1/4 of the way full. Not sure if this was the servers fault or if Melting Pot is try to cut back. We have noticed the the quality and quantity of food has diminished over the last couple years. No more special occasions at Melting Pot!!!
Wonderful dinner! Our waiter was fantastic. Not hovering but always there when we needed him. Food was better than usual.
Excellent, will go again
We went around 6:30 and got out at closing. It was quiet. The waiter, Jordan, was friendly, knowledgeable about the food, and was on top of our table’s needs. The food as always was fresh and filling. We had the 4 course meal packages. The kids enjoyed the experience and tried different foods that they may normally not try at home.
The experience was great! The only issue was they were out of the chocolate covered strawberries I had a coupon for since it was my birthday. Everything else was wonderful.
Hello Olivia. We are happy to hear you had a good experience here with us. We are very sorry about the strawberries. We hope to see you again soon for some more fondue filled fun. Warm Regards, Eve W.
It was my wife’s birthday
Hello Ron. We are happy to hear that you and your wife enjoyed her birthday celebration. We hope to see you on your next special occasion for more fondue filled fun. Warm Regards, Eve W.
Very enjoyable evening with my Sweetheart of 49 years.
The staff was wonderful and friendly! Very attentive and the food was absolutely wonderfully seasoned! The entire experience was laid back fun and inviting!!!
Our experience was amazing! Absolutely loved it. Definitely will be back!
The service was fantastic and the food was even better!
Hello Kim. We are happy to hear you had a good experience with us. We hope to see you soon for more fondue fun! Warm Regards, Eve W.
Everything was great!
Kevin is wonderful, he is our favorite server at the Melting Pot and always takes amazing care of us!
Thank you very much for taking the time to review us. We are thrilled Kevin took good care of you. We hope to see you soon for more fondue filled fun. Warm Regards, Eve W.
We celebrated our daughter’s birthday and it was a great time!
Hello Lisa. We are so glad to hear your daughter had a good birthday with us. We hope to see you again for your next special occasion. We'd also like to invite you to join our club fondue. We send out our promotion details early, and send out a coupon for your birthday for a free box of chocolate covered strawberries. Warm Regards, Eve W.
Nice spot for a night out with your spouse or double date
The service was amazing! Our waiter was very funny and personable. The food was decent- I’m a vegetarian and was pleased with the options!! However.. I don’t think the artichokes do very well when cooked! I chose the white cheddar truffle cheese, and was less than impressed... I didn’t care for the white wine base. Also, please give more bread for dipping!! My boyfriend hogged it all, lol!
Fantastic. Our waiter was so kind and attentive but not overbearing and the food was amazing as always!
Well we had never been wasn’t aware we had to cook our own food no one told us until it came out . Very overpriced and kinda scary that you may be eating undercooked chicken .
Hello. We are sorry you did not have a good experience with us. If cooking your own food is not for you, we do offer cheese, salad, and chocolate courses that we prepare beforehand or table side for you to enjoy. We also try and offer the best and freshest ingredients to our customers to offer not only an experience, but also quality. We hope to see you again for some cheese or chocolate! Warm Regards, Eve W.
The service and the food were both amazing. Loved our server Eve! She was nice and attentive. The food was amazing as always!!
Our server was great! Her name was Eve. The food was fun, but the flavor was a little lacking.
Hello. Thank you very much for taking the time to give us a review. We also think Eve is pretty great, and we are happy to hear you had a good experience. If you felt flavor was lacking feel free to ask your server about other cooking styles for a flavor boost! Also keep an eye out for some of our special menu items that we roll out if you are looking to try something different! Warm Regards, J. King
Best service ever!!!
Hello Jennifer. Thank you for taking the time to leave us a review. We are so happy to hear you had a good experience with us. We hope to see you again soon for more good service and great food! Warm Regards, Eve W.
Our waiter Daniel, was exceptional. My family and I had a great time dining at The Melting Pot - Knoxville!
Hello Janell. We are glad to hear that Daniel took such good care of you and your family. We look forward to seeing you for more fondue fun! Warm Regards, Eve W.
The Melting Pot - Knoxville is rated 4.6 stars by 2093 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.