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The Melting Pot - Grand Rapids

4.3
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1154 Reviews
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$31 to $50
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Fondue
Welcome to The Melting Pot. We offer a truly unique dining experience created by the art of fondue. Whether you’re celebrating a birthday, anniversary, a long overdue date night, or celebrating with a group, The Melting Pot Restaurant is perfect for any occasion. Tailor your visit with a four-course dining experience including cheese fondue, salad, entree and dessert. Or, come by for fondue cheese paired with that perfect glass of wine from our extensive selection. That's not to say, we haven't had more than a few stop by to satisfy that chocolate craving after a movie.
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Private Dining

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Experiences

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Explore unique dining experiences for every mood—from prix-fixe menus to can't-miss promotions.

Special menus

  • Make it a Thursdate!

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     $40.00 per person
    Starting Aug 27, 2020
    We’re turning up the heat on date night. The Thursdate™ special 4-course menu includes your choice of any cheese fondue, salad & chocolate fondue, and an entrée including tender filet mignon, Atlantic salmon, teriyaki sirloin, mushroom sacchetti & white Pacific shrimp. Rose petals & candles will be waiting at the table. Reservation highly recommended. Pricing valid at this location only. Not valid with any other offer or discount or on holidays.
  • Friday Lunch Crave Combo

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     $22.95 per person
    Starting Aug 28, 2020
    Every Friday, come in to enjoy our light 3 Course Crave Combo from 12-3pm. Enjoy any cheese fondue, any farm fresh salad, & any chocolate fondue with a fountain soft drink for just $22.95 per person.
  • Forever Fondue- Celebrating You!

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     $39.95 per person
    Sep 1 - Sep 30, 2020
    For a limited time, celebrate with Endless Entree 3-Course $39.95/person! Offer valid Mon-Wed only. Dine-in only. No sharing endless entrée or beverage. Enjoy Salad, Endless Entree, & Chocolate Fondue for $39.95/person, or make it a 4-Course for $10 more! Endless Entree offers Herb-Crusted Chicken, shrimp, premium filet & teriyaki marinated sirloin.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 1154 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.1
service
4.2
ambience
3.8
value
Noise · Moderate
95% of people would recommend it to a friend
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t
timj
Grand Rapids
3 reviews
Dined on September 20, 2020
Overall5food5service5ambience5

Great food for the price ,Date night is always fun.

P
vipPesmith24
Charleston
33 reviews
Dined on September 19, 2020
Overall1food2service1ambience2

New server on her second day. Did not make cheese correctly over charged for shared things individually instead of shared. No refills and a can't do attitude was expressed.

OT
OpenTable Diner
Grand Rapids
2 reviews
Dined on September 11, 2020
Overall5food5service5ambience4

The food was great and so was our server!!

The Melting Pot - Grand Rapids
Responded on September 19, 2020

Thank you so much!!

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OT
OpenTable Diner
Grand Rapids
1 review
Dined on September 8, 2020
Overall5food5service5ambience5

Wonderful! Service was great!

The Melting Pot - Grand Rapids
Responded on September 19, 2020

Thank you so much! We have added a lot of new teammates recently, and are so happy to hear they are upholding our standards!

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OT
OpenTable Diner
1 review
Dined on August 19, 2020
Overall5food5service4ambience4

It was my daughters 11th bday

The Melting Pot - Grand Rapids
Responded on August 30, 2020

We are so glad that you chose us to help you celebrate your daughter's birthday! Thank you!

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OT
OpenTable Diner
1 review
Dined on August 18, 2020
Overall4food5service3ambience4

Good food, good fun! Waitress was new and was a little slow, but she was really nice and explained everything for us! Will come back :)

The Melting Pot - Grand Rapids
Responded on August 20, 2020

Thank you so much! We appreciate your patience while we get all of our new teammates up to speed & help them find their groove. Come back to see our team again soon!

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JV
JeffreyV
Detroit
2 reviews
Dined on August 12, 2020
Overall2food1service3ambience2

SO overpriced. Will not be back.

The Melting Pot - Grand Rapids
Responded on August 20, 2020

Jeffrey, I would like to start by thanking you for taking the time to reach out & let us know about your experience. While we believe we deliver more than just dinner, but more of a whole experience we always want our guests to feel like they are getting a great value at The Melting Pot. Please give me a call at (616) 365-0055 & ask for Chelsie so we can discuss the details of your visit with us & make sure everything was correct.

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OT
OpenTable Diner
1 review
Dined on August 8, 2020
Overall2food2service2ambience1

We have gone here in the past and loved it. This was our first time back since the Covid situation began. It was just blah. The menu changed. Less for the expensive cost. The food was okay. Service was okay, nothing like before. Noise level was barely anything as nobody was around. It was way too dark in our section too-will request not to be near the bar section. We will try again, hopefully it was just a fluke.

PB
PBacon
Detroit
1 review
Dined on August 8, 2020
Overall4food4service4ambience4

The Dinner for Two is a great option to indulge. Very private table and setting due to social distancing. So much food for what you pay.

The Melting Pot - Grand Rapids
Responded on August 20, 2020

Thank you so much! We'd always try to get better at what we do & would love to hear how we can earn that 5th star for next time. Feel free to reach out to us at (616) 365-0055 & ask for Chelsie.

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DJ
DebbieJ
1 review
Dined on August 8, 2020
Overall5food5service4ambience5

My friend and I have celebrated our birthdays at Melting Pot for the last seven years. We had to delay it this year because of COVID-19, but it was well worth the wait! The food is phenomenal! I could hardly wait for each of the four courses, but the best was the flaming turtle dessert! It's SO yummy!! We will be back again next year!

The Melting Pot - Grand Rapids
Responded on August 20, 2020

We appreciate the kind words, Debbie! Maybe we can find a reason for you both to come back before next year and enjoy that Flaming Turtle again. ;-)

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AJ
vipAnthonyJNoffke
Grand Rapids
9 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

Absolutely fantastic...again!

The Melting Pot - Grand Rapids
Responded on July 21, 2020

Thanks Anthony, and congrats to Morgan again on the new business venture! We're so excited for you!

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JL
JamesL
Atlanta
1 review
Dined on July 18, 2020
Overall5food5service5ambience5

Great as always, I would recommend it to anyone. See you next time.

The Melting Pot - Grand Rapids
Responded on July 21, 2020

Thanks, James- we really appreciate the kind words, & we're looking forward to next time as well! (Check in early August for some new options & offers during Restuarant Week!)

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OT
OpenTable Diner
Grand Rapids
1 review
Dined on July 3, 2020
Overall5food5service5ambience5

Food was great and fresh along with excellent service! Was a great date night that lasted a fun night for more than two hours!

The Melting Pot - Grand Rapids
Responded on July 6, 2020

Thank you for the stars & kind words!! We appreciate you!

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JN
vipJillN
Grand Rapids
3 reviews
Dined on June 28, 2020
Overall5food5service5ambience5

We absolutely loved the whole concept

The Melting Pot - Grand Rapids
Responded on July 6, 2020

Thank you so much for the stars, Jill! Glad you came in & were able to celebrate your belated anniversary with us. We love when our guests can appreciate the unique experience we offer.

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OT
OpenTable Diner
Grand Rapids
1 review
Dined on June 27, 2020
Overall5food4service3ambience5

Took my neice, her first time at melting pot. Food was good. Server was not attentive to refilling water or bringing beverages from the bar very timely (we could see the bar from the table). The neice loved it, chocolate course was her favorite. No surprise!
Pricey, but a special treat.

The Melting Pot - Grand Rapids
Responded on July 6, 2020

We are so happy to hear what a great time you had with your niece! I am sorry to hear that the drinks were not as much of a priority as they should be, it did take us a little while to find our groove again with all of our new procedures & policies in place. We promise we can make up for it next time!

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F
Fabulous
Grand Rapids
2 reviews
Dined on June 23, 2020
Overall5food5service4ambience4

We were there for our wedding anniversary. It was delicious as always!

The Melting Pot - Grand Rapids
Responded on July 6, 2020

We are delighted that we can impress you time & time again, especially for something as special as your anniversary! Thank you for letting us help celebration such a special day.

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GM
GlennM
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Great food, a little pricey but worthwhile. Very attentive and friendly staff.

The Melting Pot - Grand Rapids
Responded on July 6, 2020

Glenn, thank you for taking the time to let us know how we're doing. We're glad you enjoy our staff as well- we are so proud of the team we have!

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AJ
vipAnthonyJNoffke
Grand Rapids
10 reviews
Dined on June 19, 2020
Overall5food5service5ambience5

We absolutely love this place. Our favorite place in the world!!!!

The Melting Pot - Grand Rapids
Responded on July 6, 2020

We were so glad to see you back soon after we were able to reopen! Glad we can be your date night getaway.

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OT
OpenTable Diner
1 review
Dined on March 13, 2020
Overall2food2service3ambience3

Was excited about going here! Great reviews from a friend. However we were pretty disappointed. We were there on a Friday nite and it wasn’t very busy. Had to wait forever for drinks. Got so bad hubby ordered 2 beers cuz it was at least 15 minutes before they brought them. Food was ok. Cheese dip was the best! The meat was very disappointing to us. However that being said our friends enjoyed theirs! Desert tasted like melted frosting, not chocolate. The worst was our assistant waitress that was learning the job. Her nails were at least an inch long! There is no way she should be serving food with those germ carriers!! Won’t go back and won’t recommend.

The Melting Pot - Grand Rapids
Responded on March 24, 2020

I am sorry to hear you left disappointed with your experience; I would love to get some more details about this. Please give me a call at (616) 365-0055 & leave your name and contact information. I will be sure to reach out the next business day (as we are currently closed due to the governor's order until April 13th). I hope we get another chance to earn your business.

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OT
OpenTable Diner
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Daughters birthday

The Melting Pot - Grand Rapids
Responded on March 24, 2020

I'm so glad to hear we helped make your celebration one to remember. We look forward to seeing you for your next festive occasion!

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C
vipCami
Detroit
8 reviews
Dined on March 11, 2020
Overall5food5service5ambience5

Husband and I had a very enjoyable evening here. The food was fantastic and our server was incredible about explaining the menu and the options. Love that you get all the house sauces instead of only choosing one or two.

The Melting Pot - Grand Rapids
Responded on March 24, 2020

Thank you so much for taking the time to review your experience with us, Camille! Next time you're in, try mixing a few sauces together- there are some really tasty concoctions we've found (like Gorgonzola Port & Teriyaki)! I am so happy to hear that we helped you & your husband have a great date night. We look forward to seeing you back soon. :-)

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r
ruppert92
Grand Rapids
1 review
Dined on February 23, 2020
Overall3food4service4ambience4

The 4 course meal is about a 2 and half hour dinner. It is also an extreme amount of food. I would recommend just getting a cheese and/or chocolate and calling it a day.

The Melting Pot - Grand Rapids
Responded on March 24, 2020

Thank you for taking the time to give us your feedback! We are a unique dining experience that slows down for a social time to enjoy the company you're with. We try to make sure no one leaves hungry, but in your case it looks like we overshot that. Keep checking our website & emails for deals on petite meals & smaller offers!

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OT
OpenTable Diner
Grand Rapids
1 review
Dined on February 14, 2020
Overall3food3service5ambience5

Service was great, food was ehh. Could’ve been better for the price we paid.

The Melting Pot - Grand Rapids
Responded on March 24, 2020

I'm sorry you didn't feel we provided a good value for this visit. I'd be happy to go over your order & make sure that you were charged correctly for what you received, & ensure there weren't any mistakes. Give me a call at (616) 365-0055 & leave your name & contact information. I will return your call the next business day, as we are currently closed per the governor's orders.

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M
vipMatthew
Grand Rapids
5 reviews
Dined on February 14, 2020
Overall1food4service3ambience3

My wife and I took our two oldest daughters on their first valentines date with us (7 and 5 years old) for a mid afternoon dinner. Our first course, mushroom bisque, was served cold. After we sent it back it returned to our table cold a second time. It finally came back hot after three attempts. Second course was salad. It was served without all of the toppings on it so they brought out the rest on the side. My wife then ordered a mai Thai. She couldn’t handle more than one sip because of how sweet it was so she sent it back and didn’t want anything else. When we told the manager she mentioned she’d take care of the mai Thai which as mentioned my wife didn’t drink anyway. Our bill was $275 and one of the biggest wastes of money that we have had at a restaurant. We will not return.

The Melting Pot - Grand Rapids
Responded on March 24, 2020

Matthew, thank you for reaching out about your visit. I'm sorry this was not the experience we are known for, especially on such a fun holiday to celebrate with your family. I would like to speak with you personally about how to show you an experience you & your family would enjoy. Please leave your name & contact information at (616) 365-0055, and I will get back to you as soon as possible.

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OT
OpenTable Diner
1 review
Dined on February 6, 2020
Overall3food5service3ambience4

We waited almost 40 minutes for a table, even with a reservation. Once seated, service was friendly, but somewhat slow. Our server made the cheese fondue and told us to enjoy it, and I had to point out we still had no silverware or fondue forks yet! However, the food was very fresh and tasty.

The Melting Pot - Grand Rapids
Responded on March 25, 2020

I'm sorry to hear that your experience did not start off on the right foot. I'm glad our delicious fondue & friendly service helped make up for it, but nonetheless we hold ourselves to high standards & try to make every visit perfect. Please ask for Chelsie next time you visit us & I will personally make sure that your experience is exceptional! You may also give me a call at (616) 365-0055 to discuss this more in detail if you'd like.

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OT
OpenTable Diner
Grand Rapids
2 reviews
Dined on January 24, 2020
Overall5food5service5ambience4

We went with our family for our daughter’s birthday. Food was great and service was amazing! Be prepared for an experience. We were there for 3 hours, which I enjoyed a lot. Some people in our group got tired though. Overall I would recommend going maybe for a date night but maybe not a big group.

The Melting Pot - Grand Rapids
Responded on March 25, 2020

Thank you for coming in to celebrate with us, I'm really glad your group enjoyed themselves. It can be a longer experience, since it's social & interactive. If you do bring in a larger group, feel free to call ahead & ask a manager for help on how we can speed things up for you. Hopefully we will see you back very soon!

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SW
ShoshannaW
New York Area
1 review
Dined on January 21, 2020
Overall5food5service5ambience5

Delicious and a great date spot! Our waitress was nice too!

The Melting Pot - Grand Rapids
Responded on March 25, 2020

Thank you so much for the kind words & the stars! Let's do it again soon!

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D
Debi
Grand Rapids
3 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Wonderful! Be sure to allow plenty of time

The Melting Pot - Grand Rapids
Responded on March 25, 2020

Thanks a bunch, Debi! Let's do it again soon!

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BB
vipBradB
Grand Rapids
2 reviews
Dined on December 23, 2019
Overall3food4service1ambience3

A three hour tour...a three hour tour

The Melting Pot - Grand Rapids
Responded on March 25, 2020

Thank you for the review Brad! We are a leisurely & unique dining experience that can last longer than most restaurants. We try to adjust accordingly to the pace if each guest though, and it looks like we did not do that for you. Please feel free to give me a call at (616) 365-0055 & leave your name & contact information. I'll reach out as soon as possible.

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AS
AmyS
Grand Rapids
7 reviews
Dined on December 22, 2019
Overall4food4service4ambience4

Good food pricy

The Melting Pot - Grand Rapids
Responded on March 25, 2020

Thank you Amy, we pride ourselves on not only providing amazingly fresh & high quality ingredients, but also guiding you through an amazing experience each & every time. Check out our website for special offers & deals being updated regularly.

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OT
OpenTable Diner
San Francisco
1 review
Dined on December 22, 2019
Overall3food3service2ambience4

We’ve been to Melting Pot restaurants everywhere we have lived - in Orlando (the very first), the San Francisco Bay area, and in Grand Rapids. Since moving here six years ago we have been to this location probably 10 to 12 times, and our family experience is that it has gotten worse to the point where our last time was an almost 3 hour evening of slow service and poor quality, especially the filet and sausage. My daughters said “I think I’m done with Melting Pot”. This makes me sad, because it’s a place of many family memories. That said, our waitress this last time was good, and I think she was suffering under a situation where they were under-staffed and had two new cooks. I’d be curious if management has changed in the last six years, or if others share our observations.

The Melting Pot - Grand Rapids
Responded on March 25, 2020

Thank you for being loyal guests at The Melting Pot through the years, I truly appreciate your feedback and strive to deliver the best possible experience each & every time. I would love to have an opportunity to earn your family's business back. Please call me (Chelsie- Operating Partner) at (616) 365-0055 & leave your name & contact information. I will get back to you as soon as possible.

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M
vipMember
Minneapolis
130 reviews
Dined on December 22, 2019
Overall5food5service5ambience4

Chelsea is great as the manager and we had the most pleasant and fun waitress in Taylor!

The Melting Pot - Grand Rapids
Responded on March 25, 2020

Thank you so much! I truly enjoy getting to know our guests & love having their special favorites ready each time you all come in. Thank you again, and we'll see you back in soon!

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A
Andrea
Oklahoma City
2 reviews
Dined on December 21, 2019
Overall2food3service4ambience1

The ventilation in this place was horrendous. We walked out smelling like we got bbq. For a place that cooks food in front of you, we expected better air quality too! We won’t be returning unless they open a patio!

The Melting Pot - Grand Rapids
Responded on March 24, 2020

Andrea, thank you for reaching out about your experience with us. Because most all of our entrees are cooked by you right at your own table, the savory smells are not contained to the kitchen as in most restaurants. We do have a patio, however set-up & seating depend on our fickle Michigan weather. Hopefully we'll see you back this summer for some cheese & chocolate fondue!

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OT
OpenTable Diner
Grand Rapids
2 reviews
Dined on December 19, 2019
Overall1food3service1ambience2

Took 45 minutes to get our first drink. Each course took about one hour to complete. The service was very very slow. Our reservation was at 6:15. We left the restaurant at 9:50 PM. Not a great Dane experience will not be dining there again

OT
OpenTable Diner
1 review
Dined on December 15, 2019
Overall4food5service2ambience4

Food is always great! We took our kids for the first time. Service was ok. Our server would drop the food off and never come back. We had to flag down other people so we could get water and wine refilled after sitting for 15min with empty glasses. We would go back because the food is so good but order 2 drinks at one time.

H
Heather
1 review
Dined on December 14, 2019
Overall2food3service1ambience2

We have dined at The Melting Pot every year for an adult family Christmas party since it opened in Grand Rapids. This year, the service, atmosphere, and quality of the dining were horrendous for our group of 8. When the cheese was served, we only received 2 small boards of bread, veggies, apples - a typical amount served to a party of 4. It took 10-15 minutes to get additional foods to dip in the cheese, at which point the cheese was rather burned. Drinks were not prepared well and drink service was slower than normal. I will acknowledge that it's always slow to get a drink from the bar but an order of 2 bottles of wine took about 20 minutes. Then, though we had requested 8 glasses for the wine when we ordered, only 6 were brought to the table. It took another 5-8 minutes for 2 more glasses to be brought over. At this point, we were more than half done with our entrees. The entree service was the same as the cheese, only 2 small bowls of veggies were brought to the table, enough for a party of 4. We immediately requested more veggies and more of the sauces to accompany the entrees. It took at least 10 minutes for the sauce and veggies to be brought to the table. Waters were not refilled, nor were non-alcoholic beverages like sodas. The chocolate order was rushed while we were still enjoying our entrees and waiting on sides. Drinks from the bar were routinely made improperly, cold drinks served in HOT glasses, and substitutions made for liquor preferences without checking with the customer first. Empty dishes and glassware, which we piled at the end of the table to make it easy on bussers, were not cleared from the table until we asked. The whole evening was rather unpleasant , which is unfortunate given that I estimate our bill was at least $700. I believe this will be our last family Christmas at The Melting Pot. For that sum of money, there are too many truly fine dining establishments in the Grand Rapids area that will provide a merrier experience for our family.

OT
OpenTable Diner
1 review
Dined on December 7, 2019
Overall3food5service3ambience4

It was very good but the party next to us was very loud and obnoxious.

OT
OpenTable Diner
Grand Rapids
1 review
Dined on November 25, 2019
Overall5food5service5ambience4

We had a wonderful time at the Melting Pot celebrating a birthday. The staff was extremely friendly and helpful. The food was extra delicious. We love it here and will be back for sure !!!

OT
OpenTable Diner
1 review
Dined on November 24, 2019
Overall5food5service5ambience5

I reserved a table for me and my girlfriend. We had our own little booth and it honestly felt like it was just us in the restaurant! We loved it!

AJ
vipAnthonyJNoffke
Grand Rapids
10 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

Isaiah was great!

FAQs

The Melting Pot - Grand Rapids is rated 4.3 stars by 1154 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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