The Melting Pot of Grand Rapids is the perfect venue for any occasion! Our private dining room offers adjustable lighting and music with a spacious layout which creates the atmosphere and functionality you need to enjoy a Perfect Night Out.View Private Dining Details
Made reservations at 4, door still locked at 4:15 finally was let in. Other than that, wonderful.
Nothing outstanding really. The waitstaff was the best attribute.
Good food, good service. A little expensive for a college student, but great for an extra special occasion with your significant other.
The lighting was a bit dark so we had to use our phones lights to look at the menu. Everything else about our experience was great. The waiter did a great job explaining everything and coming out with the next course at the right moment. The food was delicious!
Our server, Marcus, was exceptional. He made sure we knew how everything worked and we had a lot of fun with him.
Service was very slow - we did 4 course and it just took too long between courses. It was a busy night there on Mother’s Day. Some food selections were out of supply as well.
Been awesome in the past. Have had our anniversary here for the last couple of years. Love the quite, personal booths in the back that was always the standard experience for this special occasion. To bad we didn’t get one this time, despite specifying the occasion when setting up the reservation two weeks in advance.
We spent our anniversary in the back corner of the bar room, at a tiny table with stools next to where they pile the extra stools, overlooking the parking lot, next to many screaming kids (we had gotten a baby sitter and came HERE to escape that). This place is way too expensive to feel like we’re just sitting at Applebee’s, which is exactly what it felt like. We normally get wine, but the mood was ruined... this was not the romantic candle lit dinner we have always had here in the past.
Our server disappeared frequently for long periods of time. We were there for 3 hours it was so slow. We had to stop two different servers from taking our fondu pot before we had even gotten our main course to dip in it. As the clock ran out on for when we absolutely needed to leave, with no chocolate in site yet, a manager finally stepped in to get us our chocolate course 5 minutes before we had to run to pick up the kids. We had to rush through it and run... not really getting to take our time to really enjoy our favorite tasting element of the place.
Our server at The Melting Pot was both knowledgeable and upbeat. She explained the menu options well and asked the bartender help us with selecting wine. While we only visit once or twice a year, the staff are always in a good mood, knowledgeable, and eager to help.
My sister and I too my mother there for Mother's Day. We had a 6:00 pm reservation and were not seated until after 6:15 (restaurant was only about half full). Terribly overpriced, especially considering we actually cook the food ourselves. Not enough food for the price - we left hungry. Hostess was friendly but we were quite neglected by our server. After expressing this to a manager, one of our coffees was taken off the bill. The four-course experience ended up taking 2 hours! Was fun to partake in the fondue experience though (1st time). The restaurant and staff looked very elegant.
The food was great but the wait was way too long. We went on a Monday night and there were only a few tables at the restaurant. We saw our waiter very few times. It took around 20 minutes to get our drinks... we ordered the 4 courses and did not receive our salads until 1 hour and 20 minutes into our meal. After we received our cheese we did not see our waiter for easily 25/30 minutes. We understood it would be a long dinner but the wait in between courses was far too long. By the 1 hour and 45 minutes we waited to get our main course we were ready to leave and had arrived hungry. We finally left around 9:15 after having a 6:30 reservation. It was a cool experience but I hope to have better service next time.
Food and experience were wonderful, but our server, Wade?, was a little inattentive and we had to ask someone else to get our bill sent to the table. Also, the Monterey cheese dip was a bit harsh tasting with the blue cheese and uncooked white wine.
Went there because we had a gift certificate about to expire. Thought their prices were a bit too high for a meal I had to cook myself. Took about 2 hours from start to finish. Was surprised to see how little the vegetable portion was. Even after the gift card it still came to $30 before tip for the 2 of us to eat there. I will stick with a nice steak house in the future
We had never been here before. Our waiter was Wayne and he explained the menu pretty well. The four course meal was satisfying portions and paced pretty good. I believe we were there for two hours, which I think is perfect for a dining “experience” such as this. Wait staff was appropriately attentive and we enjoyed our birthday celebration!
Great atmosphere, food was good but service was slow at times and then rushed when it was closing time.
Took wife there for her birthday dinner. Absolutely loved it. We will be back!
Our third or fourth time at Melting Pot. Seemed a bit disorganized with reservations and table seating, but it was very busy. The staff was calm and we felt well cared for.
Extraordinarily good food, and a lot of fun for a special occasion or group get together! Pricey, but very worth it. Friendly waitstaff, and great options for vegetarians, vegans, and others with dietary restrictions.
I thought it was a little expensive but was prepared for that... It was overall a very good experience.
The Melting Pot in Grand Rapids was very accommodating. A group of 4 of us went there before Prom and we were running short on time and the staff was very helpful and understanding. Everything was explained wonderfully and I would go back again!!!
The server bandy was awesome. Food was very good!!!
This has become a favorite spot for my wife and I to celebrate our anniversary. The food is amazing, the servers are very good at what they do, and it is an overall very fun experience. The tables for special occasions feel very secluded and are very quiet. Highly recommend to anyone.
As always amazing food and atmosphere, the staff are so friendly and great at what they do!
Amazing food and service! Only issue I had was we were seated by an emergency exit and it was COLD and drafty. I mentioned it 3 times. Never got better.
I was totally impressed with our server. I can't remember his name, his birthday is today i remember that.
We frequent melting pot for special occasions and it is sooo much fun. Come with an appetite!
This was mine and my girl friends first time at Melting Pot. I arrived 5 minutes early to check in and was told to wait at the bar until the rest of them to arrive. I proceeded to get a drink and ordered a Cesar salad while I waited. Ten minutes go by I have my drink and still no salad. It was not busy at the time. My friends arrived and bartender said that they would deliver my salad to our table. Sure, ok. We are seated waited about tens minutes for our server to introduce and to get drink orders, we also asked for waters all around. Still no salad. We had plans at 7:00pm and mentioned that to our server at 6:00pm. It took 15 minutes for drinks and we only received two out of the for waters we asked for and it wasn’t even our server that delivered the drinks. He was helping another table with their fondue setting. Still no salad. I ordered my salad at 5:50 and turned into a 45 minute wait for a regular house Cesar salad, that looked like it sat in the window, weak. When my salad did arrive we had to ask for our checks because we felt it would take sometime before we would finally get those. Our 7:00pm plans were not far but how our initial experience we decided against ordering anything else.
I felt that we were not well taken care of.
We were not checked on and the things we did get took way to long to get to us. They did not give a reason why it took so long. We are an understanding bunch but this was ridiculous.
I would say we would go back but first impressions were everything. We also said we’ve never been before and were excited to try it.
1st time at The Melting Pot. Unique dining experiance. A lot of choices. Waitress help us out with selections and pairings. Liked it and will be back.
So incredibly overpriced for a Gordon foodservice meal. Would not recommend to anyone.
Our server was excellent!! Coming back because of him. Forgot his name but young kid with blonde hair handled our table of 8 with great service
Celebrating our niece's 40th birthday with her daughters, and best friend with her daughter. Had flowers and balloons on the table. Extremely friendly server, who took our picture and joked along with us. It was an awesome evening with excellent food.
This is our third overall visit to this particular Melting Pot. My wife and I usually have dinner here for our Anniversary every June, but this time we had my wife’s 40th Birthday dinner here by her request. Even though we will be going back for our 17th Anniversary. A few years back we had Max as our waiter, and he does such an excellent job that we request him whenever we’re going to have dinner there. He has been there for quite a few years, and has an excellent knowledge of the menu. He works there on the weekends including Friday, and we would highly recommend him as your waiter. This time we had a booth in the back, that was secluded and away from everything. It was very quiet, relaxing, and romantic. The food was excellent as always. I suggest that you make sure to give yourself 3 hours for dinner, in order to pace your meal just right. If not you’re going to be trying to cram 4 whole courses down in a relatively short amount of time. Plus come hungry, because you will leave stuffed. My wife’s favorite is the Steak Lover’s, which is 4 cuts of steak, and I usually like to get The French Quarter, which is Filet, andouille, 4 large shrimp, and I always substitute the chicken for the duck, and all meat is marinated in Cajun spices. Dessert is usually not hard to debate because both of our favorites is the Yin and Yang, which is a mixture of white, dark, and milk chocolate. I would also recommend getting an add on plate to at least split. It has a slice of varying cheesecake, 2 cream puffs, 2 pirouette cookies, and a dish of fresh sweet raspberries, and blackberries.
The food was great but the service wasn’t as good as I expected. It took quite some time for our server to come to introduce himself and then even longer for him to come back and take our order. He was helpful when answering questions and was a fun nice server but took way to long.
Food was ok, service definitely not good. There were only about 5 tables of customers in the restaurant but we sat for over 1/2 hour waiting for our drinks and starters. Lots of laughter from the kitchen though, so the staff was enjoying themselves. Had to get up and ask for the waiter as the pots that he had started on the table had dried up and were burning. Every course was like that, a lot of waiting. Took 2 hours and 45 minutes... for that wait I expect much better food and service.
So great! Had an amazing experience!
Our waitress was fabulous!! We drive over 2.5 hours to the Melting Pot.
My wife and I love the Melting Pot. We have enjoyed the restaurant many times over the previous 5-6 years. The last couple of times have been a little odd, however. About a month ago, I turned 30 and my wife took me there for dinner. We arrived a little bit before our scheduled reservation, about 10-15 min. As we were waiting we realized that people who had reservations after us were being sat before us. This was the first time this had happened so we did not think much of it. This past weekend was my Wife's birthday and we went to the Melting Pot once again. The same thing happened. We arrived 10-15 before our scheduled reservation and people who had a reservation after us were sat before us. I only knew that because the couples sat before us specified their reservation time. This was incredibly annoying. Not only that, I specified Standard seating and NOT high top but they attempted to sit us at a high top table. After I said something, they did accommodate us and sat us in a couples booth, which was nice. Luckily, the food and the waitress made up for everything. We love the Melting Pot but were thrown off by this happening two separate times.
Very slow initial services. Took almost 30 minutes before we even seen our server..
This was a make-up for a bad experience and it made up for it two-fold.
Was very good. Are waitress was very helpful. Only issue we had was with the chocolate took a bit longer to get but we where informed said alot of tables are where on chocolate at the same time. Will definitely go again.
Overall, we enjoyed our meal at the Melting Pot in Grand Rapids. The food was delicious. The service was not great however.