The Melting Pot- Gatlinburg

4.3
1120 Reviews
$31 to $50
Fondue
The Melting Pot sits on the second level of TGI Friday's and overlooks the Parkway in Downtown Gatlinburg. Watch the passersby and take in the Gatlinburg skyline, or choose one of our more romantic and intimate tables. Whether you're craving a duet of cheese and chocolate fondue or want to experience all four courses, we've got you covered.

If you're looking to try something new during your next visit to the Smokies, we encourage you to visit The Melting Pot. We are the premier restaurant in Gatlinburg for celebrating a special occasion. Whether you're celebrating a birthday, wedding, anniversary, a long overdue date night or simply just spending an evening in Gatlinburg, let us make your special occasion even more sweet.

***Party sizes larger than 6 please call the restaurant directly

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1120 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.3
ambience
3.8
value
Noise · Quiet
76% of people would recommend it to a friend
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JC
vipJCobb007
Atlanta
61 reviews
Dined 4 days ago
Overall5food5service5ambience5

We have missed our celebrations at The Melting Pot in Gatlinburg during this pandemic. It’s been well over a year since our last visit. A thrill to spend time with our server/bartender Alena. Can’t wait until our next visit!

OT
OpenTable Diner
Atlanta
2 reviews
Dined on April 10, 2021
Overall3food2service5ambience3

Great service from our server Noah. Everything else was okay!

L
Luv2travel
Charlotte
6 reviews
Dined on April 7, 2021
Overall5food4service5ambience4

We love the melting pot but the restaurant was woefully understaffed. Our server was wonderful and doing her beat but they clearly needed more help. Food was delicious as always.

OT
OpenTable Diner
Washington DC
1 review
Dined on April 4, 2021
Overall1food3service1ambience1

We’re a big fan of Melting Pot and have been to many , this location was by far the worst ... we waited 30 min in between our courses and never even got a refill ... we would have left if it weren’t for the child that was hungry with us

OT
OpenTable Diner
E. Tennessee
1 review
Dined on March 30, 2021
Overall5food5service5ambience4

Service was excellent. The food was amazing. The atmosphere was nice. Overall a great total experience. A little pricey for a family meal, but would make a perfect night out for a couple.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on March 29, 2021
Overall5food5service5ambience5

My family had a pleasant experience there .

OT
OpenTable Diner
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

First timers visiting for our 20th anniversary! We were a little unsure about cooking our own steak, but it all turned out really well!! The loaded baked potato fondue was absolutely amazing!! 10/10 recommend. Even my husband says he would go back.

OT
vipOpenTable Diner
Chicago
9 reviews
Dined on March 26, 2021
Overall5food5service5ambience4

Enjoyed the food and service, the tables are a bit tough to call comfortable. Loved the turtle dessert and the drinks were enjoyable too

ZB
ZaraB
Washington DC
5 reviews
Dined on March 25, 2021
Overall4food5service5ambience5

We did the char grill this time and I did not care for it as much. Some of the food items stuck to the grill pan, which was annoying, but still tasty! Overall, we had a great time and the chocolate fondue is always amazing- get the Turtle!

LN
LukeN
Minneapolis
4 reviews
Dined on March 24, 2021
Overall5food5service5ambience5

Great experience, really appreciated the little extras they did for our Anniversary. Food was incredible as you would expect. Noah was our server and he was great.

K
vipKaren
Birmingham
11 reviews
Dined on March 23, 2021
Overall4food4service1ambience4

The service was absolutely awful! We visit this location every time we are in the area and the service has always been great. This time was absolutely awful

OT
OpenTable Diner
San Francisco
1 review
Dined on March 20, 2021
Overall1food1service2ambience1

Absolutely awful. Food was disgusting, service was sub par, and we paid the same amount we always do for an awful, terrible experience. I’ll never visit this location again.

OT
OpenTable Diner
E. Tennessee
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

We celebrated our 10th anniversary for dinner!

R
vipRick
Mobile
21 reviews
Dined on March 17, 2021
Overall3food3service3ambience3

Decent experience. Vegan cheese and vegan chocolate fondues were terrific.

OT
OpenTable Diner
Atlanta
4 reviews
Dined on March 14, 2021
Overall1food1service3ambience3

My husband and I went out for our 1 wedding anniversary. Evening started by my ordering a very basic cocktail (a Gibson) and my husband ordered a cocktail off the menu. The server didn’t know what the drink was, fine, but neither did the bartender nor did the bartender try to just google it. So I tell them what is in the drink and I would please like it shaken. My drink got to my table and wasn’t even cold and there was something floating it. I couldn’t identify if it was a part of a bug or a piece of paper. Either way the drink got sent back. Cheese fondue was pretty tasty and the salads were good. The main course was highly unpleasant. We selected the option to table fry our food, but the oil temp was set way to high which resulted in our food being basically burnt on the outside but not cooked on the inside. Even after the server turned the temp down, we tried to cook out food based on the provided time chart but everything just came out ruined. The meat was also either not seasoned at all or wayyyyy over salted. It just didn’t taste good. I am now under the impression that the melting pot is great for novelty but not so great if you’re looking for a delicious meal. It’s just very unfortunate that we spend the money we did for our 1 year wedding anniversary meal only to have it be so mediocre. Atmosphere was fine, server was ok, the manager came by when the bartender had no idea what my drink was, I appreciate the small effort to find out what I wanted. This restaurant is touted as a fancy place but it’s really not. It’s just over priced.

JM
JazminM
Mexico City
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

It was a great place to have my anniversary. From the time we walk in to thd time we finish, the service, the food and the place was amazing good.

OT
OpenTable Diner
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

We went for our anniversary and had a wonderful, delicious meal in a quiet, romantic atmosphere. Thank you for a great dinner!

OT
OpenTable Diner
E. Tennessee
2 reviews
Dined on March 5, 2021
Overall5food5service5ambience5

All around great experience! Food was phenomenal and the atmosphere is always top notch!

KJ
vipKJG33
Greensboro
39 reviews
Dined on March 4, 2021
Overall3food2service3ambience3

No hostess for 5 min at front desk upon arrival, booth cushion not secured to booth, cast iron not oiled or hot enough, noisy bussing cart can be heard throughout the dining room. Concept seems great for a date night, execution and experience doesn't deliver for the $ spent. Left feeling ripped off like I paid someone else $200 to let me cook my own food. Felt like a slightly more adult version of Ghengis Grill...which also sucks...won't be back to TMP.

CC
CarlaC
1 review
Dined on March 4, 2021
Overall2food2service2ambience1

We have eaten at this restaurant at least 3 to 4:times a year since 2009. Our go to Valentine's birthday Christmas splurge. This last time I really noticed how worn the restaurant is needs a good scrubbing and remodel.

As for service I was brought 2 sets of dirty silverware and one had 2 different color long pieces of hair.

The food we ordered was the $99 diner for 2 steak upgrade.
Cheese fondue was Good
The salad was horrible my bacon was raw I showed it to waitress she didn't offer solution.
She brought the cast iron steak pan told us not to turn over 10 on eye.. our meat was not cooking I told my hubby to turn up she said if it starts smoking turn back down.... Last time waiter had it at correct temp seared perfectly.
Our booth was very tight and seat kept slipping forward it wasn't attached to wall...

Needless to say we won't be back unless it's a new situation.

AE
AnnaER
1 review
Dined on February 26, 2021
Overall3food4service5ambience3

We really enjoyed our waitress however this being our first time at this location we were disappointed. We didn’t feel like we were at a 200 dollar dinner. We’ve had better experiences at other locations.

But when comparing to other places in the strip of you are looking for food that isn’t fried, I would recommend!

e
vipeat2live
E. Tennessee
21 reviews
Dined on February 26, 2021
Overall5food5service5ambience5

Had a wonderful meal celebrating my wife’s birthday. Our server was exceptional and the food was wonderful as usual.

OT
OpenTable Diner
1 review
Dined on February 20, 2021
Overall5food5service5ambience5

It was great! I got the ultimate package that included a dozen roses bottle of wine. Rose petals on the table and a delicious 4 course meal.

OT
OpenTable Diner
Charlotte
3 reviews
Dined on February 20, 2021
Overall1food3service1ambience4

Good was okay... needed salt on everything. Server was too condescending. We felt like he didn’t want to be there or at least didn’t want to explain how to order fondue options throughly to us since we had never been there before. We kept asking about dishes and services the other tables got that we didn’t even know were possible because he (david) didn’t take the time to explain much.

KH
KenyaH
1 review
Dined on February 19, 2021
Overall5food5service5ambience5

Me and Husband came up for a getaway weekend it was his first time he loved it. We enjoy it very much.

BG
BrandonG
Birmingham
13 reviews
Dined on February 19, 2021
Overall5food5service5ambience5

Family vacation dinner! Great experience as always! Happy with the meal & service! Great! Great!

J
John
1 review
Dined on February 15, 2021
Overall3food2service3ambience1

Let me preface this with two things: 1- I travel a lot. 2- I've eaten at some really great places.

I was unimpressed with my experience at the Melting Pot. I've heard wonderful things about it, so on an impromptu trip with my wife which turned into a 4 day adventure with ice storms back home, we thought we'd give it a shot.

Food portions are REALLY SMALL. We did the "bigger night out for two." I would've hated to seen the regular night out. The varieties of meat were delivered on a dish the size of what you would expect to see an order of sushi delivered on.

They were very stingy with the cheese. The pot was not half full.

The chocolate at the end was enough to go around a couple of times and my wife was definitely pleased with the taste.

We ordered a couple of libations off the drink menu. Glasses filled completely with ice and maybe a 1/4 ounce of alcohol with each one.

The ambience reminded me of an old Chinese buffet. Worn booths, carpet, and weird decor.

All in all, we tried it once and will most likely never do it again. I wouldn't recommend it, way too many great places in Gatlinburg when you're dropping that kind of money on a nice dinner.

Ours was around $150-160 after tip and taxes for a dinner for two including one mixed drink each.

DF
DeniseF
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

Great food and wonderful staff. Waiter was wonderful and food was great.

OT
OpenTable Diner
Phoenix
1 review
Dined on February 15, 2021
Overall4food5service3ambience5

Overall it was great! My girlfriend and I celebrated our late Valentine’s Day here. I’m vegan, she is not, so we ordered everything a la carte and I was honestly expecting it to be way more expensive than it was! Our server was good, just a little bit slow to return to the table sometimes. For the most part, we didn’t mind as we didn’t really need much, and being a server myself I understand that she has other tables to take care of! We enjoyed our experience here and would definitely dine here again!!

OT
OpenTable Diner
New York Area
1 review
Dined on February 15, 2021
Overall4food4service5ambience4

It was fun and we were glad to come. We have been to other Melting Pots before. We understand the Covid protocols and keeping your employees safe, but not having more personal interaction did make it less enjoyable. Probably will wait until we get past Covid before we come back.

s
steph2905
Western NC
7 reviews
Dined on February 12, 2021
Overall4food5service3ambience4

We love the Melting Pot and have been several times. This experience was very good, but not as amazing as others. It was Valentine's weekend so we understand how busy it was.

SJ
StephanieJ
Charlotte
1 review
Dined on February 12, 2021
Overall1food1service1ambience1

Waitress was not helpful. Overpriced for the experience.

OT
OpenTable Diner
Birmingham
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

First time going and we are definitely going back. Love the options of meat as well as the salad bar. Great experience

l
laurenm
New York Area
3 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

We had a fantastic date night! Food and ambience was perfect!

OT
OpenTable Diner
Charlotte
4 reviews
Dined on February 4, 2021
Overall4food5service3ambience3

Not the usual Melting Pot experience we are used to at home in Charlotte. Servers were inattentive and slow in response with additional veggies. Quality and taste of food was good.

OT
vipOpenTable Diner
St. Louis
14 reviews
Dined on January 30, 2021
Overall5food5service5ambience5

We have all
Of my husband birthday dinners here. We love every server we have ever had! There is nothing like melting Pot out there!

JH
JamesH
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

Yes it was our first time going and the food and service was excellant

OT
vipOpenTable Diner
New York Area
12 reviews
Dined on January 20, 2021
Overall1food1service2ambience1

What a disappoint! My food was terrible and I feel like I wasted $100 on literally nothing. The flavors were off, my fondue didn’t melt and cheese was chewy, dirty glass and all around a failed experience. Go support a local business instead of this failed corporate chain. VERY upset that I wasted all this money and time for this horrible
Dining experience

AD
AshleyD
Las Vegas
4 reviews
Dined on January 19, 2021
Overall5food5service5ambience5

The server was great! I believe his name was Isaiah he was wonderful and the food was good!

OT
OpenTable Diner
Savannah
2 reviews
Dined on January 16, 2021
Overall5food5service5ambience5

Date night with my wife for her birthday. I booked the reservation several days in advance and I’m glad I did. They were completely booked when we got there. The server was very helpful. We told him it was our first trip and he gave us pointers not on what to order but also on how to cook it. We got the Wisconsin cheddar dip for starters. My wife is gluten sensitive but they accommodated us nicely. The bread was great for gluten free. We skilled the salad and went straight to the entree. Our choice was steak lovers. The filet cuts weren’t the best. They came out tough. The teriyaki was ok. The garlic pepper steak was wonderful! The squash, zucchini and mushrooms were good too. I should mention we chose the cast iron grill option and it worked well. The chocolate/caramel dessert dip was incredible! The dipping fruit was fresh and the gf brownies were outstanding! The meal was very pricey but it was a special occasion and the experience was fun. I also tipped heavy because our waiter was so helpful. I would grade it a solid 9/10. We shall return.

FAQs

The Melting Pot- Gatlinburg is rated 4.3 stars by 1120 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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